Entourage 2004 does not always receive all email from EX2003

Entourage 2004 (11.3.6) on Intel or PPC does not always receive all email
from EX2003 server....We access the exchaneg server via the owa webmail and
from time to time, not all email is delivered to Entourage although it still
exists/shows on the OWA server as not read (but it is corrupt and cannot be
read)...

Is there a solution to this problem.....

Thanks,

Andrew

Diane
Tue Jul 24 18:34:52 CDT 2007

On 7/24/07 12:08 PM, in article
E45D5823-B7DC-4E67-9346-FE1C2316C312@microsoft.com, "Andrew Holowka" <Andrew
Holowka@discussions.microsoft.com> wrote:

> Entourage 2004 (11.3.6) on Intel or PPC does not always receive all email
> from EX2003 server....We access the exchaneg server via the owa webmail and
> from time to time, not all email is delivered to Entourage although it still
> exists/shows on the OWA server as not read (but it is corrupt and cannot be
> read)...
>
> Is there a solution to this problem.....

Maybe I'm unclear, but it seems if it's corrupt, how could you Entourage
read it?
--
Diane Ross, Microsoft Mac MVP
Entourage Help Page <http://www.entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>

AndrewHolowka
Tue Jul 24 20:30:00 CDT 2007

OK, I need to clarify....you are right if it is corrupt entourage could not
read it......

Howevver, if I log in with Outlook on Win Xp or Win2K...all messages are
there and can be read....

Seems as if somehow entourage may be corrupting the emails ?

I am at a loss......

"Diane Ross" wrote:

> On 7/24/07 12:08 PM, in article
> E45D5823-B7DC-4E67-9346-FE1C2316C312@microsoft.com, "Andrew Holowka" <Andrew
> Holowka@discussions.microsoft.com> wrote:
>
> > Entourage 2004 (11.3.6) on Intel or PPC does not always receive all email
> > from EX2003 server....We access the exchaneg server via the owa webmail and
> > from time to time, not all email is delivered to Entourage although it still
> > exists/shows on the OWA server as not read (but it is corrupt and cannot be
> > read)...
> >
> > Is there a solution to this problem.....
>
> Maybe I'm unclear, but it seems if it's corrupt, how could you Entourage
> read it?
> --
> Diane Ross, Microsoft Mac MVP
> Entourage Help Page <http://www.entourage.mvps.org/>
> Entourage Help Blog <http://blog.entourage.mvps.org/>
>
>
>

William
Tue Jul 24 20:43:40 CDT 2007

Diane Ross wrote:
> On 7/24/07 12:08 PM, in article
> E45D5823-B7DC-4E67-9346-FE1C2316C312@microsoft.com, "Andrew Holowka" <Andrew
> Holowka@discussions.microsoft.com> wrote:
>
>> Entourage 2004 (11.3.6) on Intel or PPC does not always receive all email
>> from EX2003 server....We access the exchaneg server via the owa webmail and
>> from time to time, not all email is delivered to Entourage although it still
>> exists/shows on the OWA server as not read (but it is corrupt and cannot be
>> read)...
>>
>> Is there a solution to this problem.....
>
> Maybe I'm unclear, but it seems if it's corrupt, how could you Entourage
> read it?

This is a common problem with corrupt messages. Once Entourage hits a
message that it can't understand then it stops syncing any more
messages. Delete the messages via Outlook on a Windows machine or via
Outlook Web Access (OWA) and then Entourage should begin to sync.

Hope this helps!

--

bill

William M. Smith
(Microsoft Interop MVP - Mac/Windows)

Diane
Tue Jul 24 21:36:14 CDT 2007

I'll forward this on to some of the exchange experts that might have
overlooked this thread. It's always best to put exchange in the subject so
people that scan the list will be sure to see it.

--
Diane
> From: Andrew Holowka <AndrewHolowka@discussions.microsoft.com>
> Newsgroups: microsoft.public.mac.office.entourage
> Date: Tue, 24 Jul 2007 18:30:00 -0700
> Subject: Re: Entourage 2004 does not always receive all email from EX2003
>
> OK, I need to clarify....you are right if it is corrupt entourage could not
> read it......
>
> Howevver, if I log in with Outlook on Win Xp or Win2K...all messages are
> there and can be read....
>
> Seems as if somehow entourage may be corrupting the emails ?
>
> I am at a loss......
>
> "Diane Ross" wrote:
>
>> On 7/24/07 12:08 PM, in article
>> E45D5823-B7DC-4E67-9346-FE1C2316C312@microsoft.com, "Andrew Holowka" <Andrew
>> Holowka@discussions.microsoft.com> wrote:
>>
>>> Entourage 2004 (11.3.6) on Intel or PPC does not always receive all email
>>> from EX2003 server....We access the exchaneg server via the owa webmail and
>>> from time to time, not all email is delivered to Entourage although it still
>>> exists/shows on the OWA server as not read (but it is corrupt and cannot be
>>> read)...
>>>
>>> Is there a solution to this problem.....
>>
>> Maybe I'm unclear, but it seems if it's corrupt, how could you Entourage
>> read it?
>> --
>> Diane Ross, Microsoft Mac MVP
>> Entourage Help Page <http://www.entourage.mvps.org/>
>> Entourage Help Blog <http://blog.entourage.mvps.org/>
>>
>>
>>