Mickey
Wed Mar 21 10:22:21 CDT 2007
That's a known issue that has been reported to Microsoft (it was noticed in
Entourage X; presumably it is still present in Entourage 2004).
Here's what Barry Wainwright posted a while back concerning this issue:
> This is an occasionally reported problem, and every issue followed to date has
> concluded with evidence that the user's ISP's mail server has incorrectly
> handled the message and truncated it.
> If you see the problem when the period is at around the 72nd character (I
> forget the exact number, but it is somewhere between 70 & 76), this is almost
> certainly what you are seeing.
> The problem I refer to happens when the last period is wrapped to a line on
> it's own. A line on it's own should indicate to the SMTP server that the
> message is at an end, and entourage prevents this from happening by
> converting that one period to a double period (this can be checked by
> watching the tcp stream using tcpFlow). Unfortunately, a very few mail
> servers out there incorrectly accept the double period as a message
> terminator as well as the single period ( I suspect they actually just look
> for a period at the start of a line). This causes the message to be
> truncated at the wrapped period.
Unfortunately I know of no workaround.
On 3/21/07 6:34 AM, in article
1174476884.792195.245950@l77g2000hsb.googlegroups.com,
"pgatting@yahoo.co.uk" <pgatting@yahoo.co.uk> wrote:
> Entourage has been cutting short some of the emails sent by one of the
> users at our company. I have just updated it to Office 2004 for Mac
> 11.3.4 but am still having the problem.
>
> I have just worked out that it seems to cut any email short where
> there is a full stop at the end of a line on the 76th character. This
> only occurs within Entourage. When the same email is sent using Mac
> Mail or Outlook from a PC the email sends correctly. But when sent
> through Entourage the email is cut after the full stop. The section of
> the email that is sent is in plain text (whether the original email
> was sent in html or plain text).
>
> When you look in the Sent Items folder at the original sent email it
> appears normal and full length but obviously the recipient of the
> email only sees the text up to the where the full stop was.
>
> We use a linux email server with Altermime which adds a disclaimer to
> the bottom of each email. I presume however that this must be a
> problem with Entourage as all the users of other email clients
> (Outlook, Mac Mail, Thunderbird, Webmail) have no such problems.
>
> Any suggestions?
>
--
Mickey Stevens (Microsoft MVP for Office:mac)
Office & Mac Resources: <
http://home.earthlink.net/~mickey.stevens/>