Entourage 2008 db corrupt & fails continously after initial import

Well, I got Office 2008 yesterday and installed it immediately. Everything went swimmingly. I love it. <br><br>I opened Entourage and was prompted to import my old identity. Note: I use exchange and have a huge mailbox. Total size of items to import: 17.1gb. <br><br>I ran through the import process which completed in ~4 hrs or so. Enterourage opened, and everything worked great. I used it for about half the day in the office. <br><br>I eventually noticed that email wasn't updating in my entourage (my pc desktop outlook had 20 newer messages..) so I closed entourage and reopened. On reopening I was prompted with a corrupt db message and asked to repair. <br><br>The repair takes approx 3-4 hours to run, and the microsoft db repair utility eventually crashes. It prompts to send a report and to be helpful I went ahead and did this. <br><br>I've tried a few things - rebooting and running the repair utility, etc. to no avail. It looks like I'll need to dump this db and start over.. but I'm hoping not. <br><br>Any insight or guidance on what I might try would be appreciated. Note: I'm running 10.5.1 <br><br>Thanks

William
Thu Jan 17 19:32:20 CST 2008

mark@officeformac.com wrote:

> I eventually noticed that email wasn't updating in my entourage (my pc
> desktop outlook had 20 newer messages..) so I closed entourage and
> reopened. On reopening I was prompted with a corrupt db message and
> asked to repair.
>
> The repair takes approx 3-4 hours to run, and the microsoft db repair
> utility eventually crashes. It prompts to send a report and to be
> helpful I went ahead and did this.
>
> I've tried a few things - rebooting and running the repair utility, etc.
> to no avail. It looks like I'll need to dump this db and start over..
> but I'm hoping not.

Hi Mark!

17GB is HUGE! Dealing with that much data is no small feat!

I would suggest that you not spend the time to import but rather create
a new identity and download your messages again from your Exchange
Server. If you have any messages that are being stored in the folders
"On My Computer" then export those to a .rge archive and import them
into your new database.

But before any of that I would suggest considering what you can do
without and delete received and sent items you will no longer need. Then
archive other items into a .rge archive that you don't need to regularly
access.

Hope this helps!

--

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>

mark
Mon Jan 28 23:50:34 CST 2008

Just wanted to reply to close the loop. I went ahead and moved this identity and recreated from the exchange as Bill suggested above.<br>
<br>
The actual process of getting all the email from exchange took several hours.. (there were still several GB on the exchange server..) and that's been that.<br>
<br>
Since then, everything is working great and I've experienced no crashes in the last 10 days.<br>
<br>
Thanks :-)<br>
Mark

cwilliams1
Sun Jun 01 18:47:37 CDT 2008

> Well, I got Office 2008 yesterday and installed it immediately. Everything went swimmingly. I love it.
>
> I opened Entourage and was prompted to import my old identity. Note: I use exchange and have a huge mailbox. Total size of items to import: 17.1gb.
>
> I ran through the import process which completed in ~4 hrs or so. Enterourage opened, and everything worked great. I used it for about half the day in the office.
>
> I eventually noticed that email wasn't updating in my entourage (my pc desktop outlook had 20 newer messages..) so I closed entourage and reopened. On reopening I was prompted with a corrupt db message and asked to repair.
>
> The repair takes approx 3-4 hours to run, and the microsoft db repair utility eventually crashes. It prompts to send a report and to be helpful I went ahead and did this.
>
> I've tried a few things - rebooting and running the repair utility, etc. to no avail. It looks like I'll need to dump this db and start over.. but I'm hoping not.
>
> Any insight or guidance on what I might try would be appreciated. Note: I'm running 10.5.1
>
> Thanks
------------------
First of all, I am also running Leopard. It has updates that you will probably need to run.
Second of all, you shouldn't really need to transfer any of your mail if you run an Exchange server. It's almost like an IMAP server (which is what I use). Once you have all the server settings setup correctly, it should download all your mail. Your contacts, calendar, notes etc. you may need to save and import from your old version mail client, if it's Office related.
That might be why you are having all this trouble.

But, I would definitely update your operating system before trying the second step provided above.

For the Leopard operating systems, 10.5.3 is the current version out there.