Since upgrading to Entourage 11.2.5, I have encountered problems
directly opening Word attachments into Word, especially if Word is
closed. I get the following dialog - "The application Word quit
unexpectedly. If I look at the report, I get -
Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_INVALID_ADDRESS (0x0001) at 0xffdff3bc

Thread 0 Crashed:
0 LaunchCFMApp 0xb807b139 0xb8000000 + 504121
1 LaunchCFMApp 0xb808f47a 0xb8000000 + 586874
2 LaunchCFMApp 0xb80e482c spin_lock_wrapper + 4852

When I next reopen Word, I get a message - Word encountered file
corruption while opening PDFMaker.dot.

If Word is already open, there is no problem. Suggestions?

Re: Entourage 11.2.5 and Word attachments by Barry

Barry
Tue Jul 25 10:14:16 CDT 2006

On 25/7/06 15:24, in article
1153837440.108622.156920@i42g2000cwa.googlegroups.com, "Thermophile"
<bill.doemel@gmail.com> wrote:

> Since upgrading to Entourage 11.2.5, I have encountered problems
> directly opening Word attachments into Word, especially if Word is
> closed. I get the following dialog - "The application Word quit
> unexpectedly. If I look at the report, I get -
> Exception: EXC_BAD_ACCESS (0x0001)
> Codes: KERN_INVALID_ADDRESS (0x0001) at 0xffdff3bc
>
> Thread 0 Crashed:
> 0 LaunchCFMApp 0xb807b139 0xb8000000 + 504121
> 1 LaunchCFMApp 0xb808f47a 0xb8000000 + 586874
> 2 LaunchCFMApp 0xb80e482c spin_lock_wrapper + 4852
>
> When I next reopen Word, I get a message - Word encountered file
> corruption while opening PDFMaker.dot.
>
> If Word is already open, there is no problem. Suggestions?
>

Delete pdfmaker.dot (also pdfmaker.xlt & pdfmaker.ppa) and replace them with
folders named exactly the same.

You will find them here:
/Applications/Microsoft Office 2004/Office/Startup/Word/PDFMaker.dot
/Applications/Microsoft Office 2004/Office/Startup/Excel/PDFMaker.xla
/Applications/Microsoft Office 2004/Office/Startup/PowerPoint/PDFMaker.ppa

These custom toolbars are a thorough pain, and this seems to be the only way
to permanently disable them.


--
Barry Wainwright
Microsoft MVP (see http://mvp.support.microsoft.com for details)
Check out the Entourage User's WebLog for hints, tips and troubleshooting
<http://homepage.mac.com/barryw/weblog/weblog.html>