Entourage Locks Active Directory account when Sending or receiving

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Hi,
I have read a few posts regarding this From:
JanJan (jschrieber@pacificlife.com)
Subject: Re: password not working
View: Complete Thread (6 articles)
Original Format
Newsgroups: microsoft.public.mac.office.entourage
Date: 2003-08-27 11:13:30 PST


We are currently running Exchange 2000 server with a few G4 macs
running 10.2.6 and Office 10.1.4 (Exchange release). Dave 4.1 is also
used to access server shares.

After initial installation the IMAP client was running fine,
everything acutally worked as designed. However due to security
policies user passwords are designed to be changed every 30 days. The
users are also not saving their password in the initial Entourage log
on box.

Now is where the problem starts.....

Two users now have changed their passwords, and Entourage now locks
the AD account out after about 5mins of being logged on to. The
Keychain is not being used as I have deleted all the keys in the
keychain utility. Dave was not previosuly installed, so I thought well
maybe the Domain controller is not talking correctly to the Exchange
Server, I installed Dave to authenticate when logged on, still no
help.
PS I have setup the users keychain not to lock. And I have also had to
install Outlook 2001 to get around this problem. If the user uses
Webmail it works fine. If the user doesnt use Entrourage and just uses
network shares there is no problem.


Any ideas ?
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Re: Entourage Locks Active Directory account when Sending or receiving by tschofa

tschofa
Fri Oct 03 21:16:43 CDT 2003

I just ran into the same problem in our work environment and driving
our support crazy unlocking my account. I've updated since to Office X
10.1.5 with no change. It does not happen with Outlook 2001 or
OWA...martin
>
> Now is where the problem starts.....
>
> Two users now have changed their passwords, and Entourage now locks
> the AD account out after about 5mins of being logged on to. The
> Keychain is not being used as I have deleted all the keys in the
> keychain utility. Dave was not previosuly installed, so I thought well
> maybe the Domain controller is not talking correctly to the Exchange
> Server, I installed Dave to authenticate when logged on, still no
> help.
> PS I have setup the users keychain not to lock. And I have also had to
> install Outlook 2001 to get around this problem. If the user uses
> Webmail it works fine. If the user doesnt use Entrourage and just uses
> network shares there is no problem.
>
>
> Any ideas ?
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