Entourage X Junk Mail Filter

I'm having a lot of problems with email from my contacts being labeled as
"Junk" and going directly to the Deleted Items folder. I have turned the
Junk Mail Filter off, and it still happens. I have it on low and have it
set up that no one in my address book should be classified as junk, and it
still happens. Any suggestions?

Thanks!
Robin

Allen
Fri Jan 21 00:54:14 CST 2005

On 2005-01-20 18:09:27 -0800, Robin Mathews
<rmathews@faithfellowship.com> said:

> I'm having a lot of problems with email from my contacts being labeled as
> "Junk" and going directly to the Deleted Items folder. I have turned the
> Junk Mail Filter off, and it still happens. I have it on low and have it
> set up that no one in my address book should be classified as junk, and it
> still happens. Any suggestions?
>
> Thanks!
> Robin

If you are using an Exchange server, this is a known bug and is being
worked on.

Robin
Fri Jan 21 01:12:21 CST 2005

No, I'm not using an Exchange server. But thanks.

On 1/20/05 10:54 PM, in article 200501202254141575%allenwatson@earthlinknet,
"Allen Watson" <allenwatson@earthlink.net> wrote:

> On 2005-01-20 18:09:27 -0800, Robin Mathews
> <rmathews@faithfellowship.com> said:
>
>> I'm having a lot of problems with email from my contacts being labeled as
>> "Junk" and going directly to the Deleted Items folder. I have turned the
>> Junk Mail Filter off, and it still happens. I have it on low and have it
>> set up that no one in my address book should be classified as junk, and it
>> still happens. Any suggestions?
>>
>> Thanks!
>> Robin
>
> If you are using an Exchange server, this is a known bug and is being
> worked on.
>

Diane
Fri Jan 21 12:49:32 CST 2005

On 1/20/05 6:09 PM, in article BE15A457.2106%rmathews@faithfellowship.com,
"Robin Mathews" <rmathews@faithfellowship.com> wrote:

> I'm having a lot of problems with email from my contacts being labeled as
> "Junk" and going directly to the Deleted Items folder. I have turned the
> Junk Mail Filter off, and it still happens. I have it on low and have it
> set up that no one in my address book should be classified as junk, and it
> still happens. Any suggestions?

Do you have any Rules that send mail to the Deleted Items folder? If you
disable your rules, does this still happen? If yes, then I suggest
rebuilding your database. Hold the option key down when starting Entourage.

--
Diane Ross, Mac MVP
Entourage Help Page <http://www.entourage.mvps.org/>
Entourage Blog <http://blogs.msdn.com/entourage/> lists the EHP as one of
the top five resources.

Robin
Sat Jan 22 22:34:22 CST 2005

To answer your questions, I didn't have rules, and this happened. I added
rules to try to make it not happen (i.e. If it is categorized as Junk, put
in Inbox), and it still happened.

What does that mean to rebuild the database?

Thanks,
Robin


On 1/21/05 10:49 AM, in article
BE168EBC.125F0%dross@nospam.mvps.org.invalid, "Diane Ross"
<dross@nospam.mvps.org.invalid> wrote:

> On 1/20/05 6:09 PM, in article BE15A457.2106%rmathews@faithfellowship.com,
> "Robin Mathews" <rmathews@faithfellowship.com> wrote:
>
>> I'm having a lot of problems with email from my contacts being labeled as
>> "Junk" and going directly to the Deleted Items folder. I have turned the
>> Junk Mail Filter off, and it still happens. I have it on low and have it
>> set up that no one in my address book should be classified as junk, and it
>> still happens. Any suggestions?
>
> Do you have any Rules that send mail to the Deleted Items folder? If you
> disable your rules, does this still happen? If yes, then I suggest
> rebuilding your database. Hold the option key down when starting Entourage.