Entourage 2004 and Hotmail Error -18588

I can't get Entourage 2004 to download my Hotmail.

I've deleted and reentered the Hotmail account info twice now.

When I hit "Sent and Receive," Entourage 2004 retrieves the Hotmail =
folders,=20
and appears to be downloading the messages in my Hotmail Inbox, but at=20
the end of the "receive" up pops the Error Log with an "Unknown Error=20
-18588" for each of the messages that was "received" and my Hotmail =
Inbox=20
is empty. (POP email is sending and receiving just fine, BTW.)

I upgraded to the 10mb pay version of Hotmail after reading that Hotmail =

would no longer download the free version to Outlook (and therefore,=20
presumably to Entourage) but that hasn't made a difference.

Also, I sent Microsoft a bug report, 24 hours has come and gone, and =
they=20
have not responded. So here I am.

Anyone have a fix?

Thanks!

Loren
Fri Jul 30 17:31:55 CDT 2004

On 2004-06-09 15:25:14 -0400, "Frank Swilling" <fswilling@hotmail.com> said:

> I can't get Entourage 2004 to download my Hotmail.
>
> I've deleted and reentered the Hotmail account info twice now.
>
> When I hit "Sent and Receive," Entourage 2004 retrieves the Hotmail =
> folders,=20
> and appears to be downloading the messages in my Hotmail Inbox, but at=20
> the end of the "receive" up pops the Error Log with an "Unknown Error=20
> -18588" for each of the messages that was "received" and my Hotmail =
> Inbox=20
> is empty. (POP email is sending and receiving just fine, BTW.)
>
> I upgraded to the 10mb pay version of Hotmail after reading that Hotmail =
>
> would no longer download the free version to Outlook (and therefore,=20
> presumably to Entourage) but that hasn't made a difference.
>
> Also, I sent Microsoft a bug report, 24 hours has come and gone, and =
> they=20
> have not responded. So here I am.
>
> Anyone have a fix?
>
> Thanks!

I am getting the same error code every couple of hours now. It just
started yesterday--before that it was working fine. But the error log
doesn't specify it as a hotmail error, just as an unknown error. Help,
please! It's causing my dock icon to bounce all the time.

Allen
Sat Jul 31 20:59:01 CDT 2004

in article 2004073018315516807%loren@snotmailcom, Loren at
loren@snotmail.com wrote on 7/30/04 3:31 PM:

> up pops the Error Log with an "Unknown Error=20
>> -18588" for each of the messages that was "received" and my Hotmail =
>> Inbox=20
>> is empty.

Hotmail problem. See:
<http://www.entourage.mvps.org/error/page.html#error-17897>
--
Microsoft MVP for Entourage/OE/Word (MVPs are volunteers)
Allen Watson <AllenW@mvps.org> Entourage FAQ site:
<http://www.entourage.mvps.org/>
AppleScripts for Outlook Express and Entourage:
<http://homepage.mac.com/allen_a_watson/FileSharing3.html>
Entourage Help Pages: <http://www.entourage.mvps.org/>