I tried to send an email to a friend with a 20mb attachment.. ever
since I attached the file, my Entourage sits there frozen with the
little colored pinwheel rotating. even overnight.
I rebooted, same thing, I restart Entourage and when it finally loads,
same thing, I am unable to select any other folder (like the outbox, so
I can delete the possibly offending email)
New Mail is received, but I cannot access it because of the freeze...

Any ideas how to free it up??
Thanks
S

Re: Entourage Freeze up? by Barry

Barry
Wed Oct 11 14:47:09 CDT 2006

On 11/10/06 16:20, in article
1160580000.445247.224400@h48g2000cwc.googlegroups.com, "estuar"
<stuart@toomey.com> wrote:

> I tried to send an email to a friend with a 20mb attachment.. ever
> since I attached the file, my Entourage sits there frozen with the
> little colored pinwheel rotating. even overnight.
> I rebooted, same thing, I restart Entourage and when it finally loads,
> same thing, I am unable to select any other folder (like the outbox, so
> I can delete the possibly offending email)
> New Mail is received, but I cannot access it because of the freeze...
>
> Any ideas how to free it up??
> Thanks
> S
>

If this is Entourage 2004, start up entourage with the shift key held down -
this will disable the 'send and receive all' schedule that fires on startup.

Then, open the Outbox and remove the offending 20mb mail - that's far too
big for email, and will be rejected by most mail systems.

--
Barry Wainwright
Microsoft MVP (see http://mvp.support.microsoft.com for details)
Check out the Entourage User's WebLog for hints, tips and troubleshooting
<http://homepage.mac.com/barryw/weblog/weblog.html>