Can someone help me please?

I am running Entourage 2004 connected to Exchange Server on a Microsoft
Small Business Server.

I can receive email and attachments without a problem.

I can synchronise all my Exchange mail folders, contacts, calendar with
the exception of my Outbox and Sent Items folder which do not appear in
the folder list.

If a create a new mail, it is placed into the Outbox which exists under
Folders on My Computer. If I try a Send/Receive, I get an error message
saying Entourage isn't properly configured to send mail.

The bizarre thing is that if I reply to any email I receive through the
Exchange Server account, the mail gets sent. It's just new mail that
won't go.

I have checked and rechecked all the settings for the Exchange Server
account and can't see anything wrong. Also if I use Outlook Web Access
on the Powerbook or on a Windows PC I can receive and send mail no
problem.

If OWA is working what am I missing on the Entourage set up that it
won't allow me to send mail I create?

Yours in deep frustration

Re: Entourage 2004 and Exchange Server on Small Business Server by (=?ISO-8859-1?Q?Corentin_Cras-M=E9neur?=)

(=?ISO-8859-1?Q?Corentin_Cras-M=E9neur?=)
Tue May 17 14:19:28 CDT 2005

<jonathan.needham@kingleaplants.co.uk> wrote:

> I can synchronise all my Exchange mail folders, contacts, calendar with
> the exception of my Outbox and Sent Items folder which do not appear in
> the folder list.
>
> If a create a new mail, it is placed into the Outbox which exists under
> Folders on My Computer. If I try a Send/Receive, I get an error message
> saying Entourage isn't properly configured to send mail.
>
> The bizarre thing is that if I reply to any email I receive through the
> Exchange Server account, the mail gets sent. It's just new mail that
> won't go.


Do you have more than one account onfigured in ENtourage ?? Any chance
you'd have a POP or IMAP account there Entourage is trying to use to
send e-mails instead of your exchange account ??

oOrentin


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Re: Entourage 2004 and Exchange Server on Small Business Server by Jonathan

Jonathan
Tue May 17 14:34:51 CDT 2005

No - Exchange Server is the only account.

Should have said its SBS 2000.


Re: Entourage 2004 and Exchange Server on Small Business Server by (=?ISO-8859-1?Q?Corentin_Cras-M=E9neur?=)

(=?ISO-8859-1?Q?Corentin_Cras-M=E9neur?=)
Wed May 18 11:21:49 CDT 2005

Jonathan Needham <jonathan.needham@kingleaplants.co.uk> wrote:

> No - Exchange Server is the only account.
>
> Should have said its SBS 2000.


Then it looks to me like there is something corrupted. You could try to
create a new ENtourage identity and re-configure it for this exchange
account. It should get everythign back from the server.

BTW, is Office up to date ?? Did you run the latest updates ??


Corentin

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Re: Entourage 2004 and Exchange Server on Small Business Server by Jonathan

Jonathan
Thu May 19 18:06:54 CDT 2005

Deleted the old account, created a new one and it worked! Can't believe
it was so simple! Hopefully it will work when I start up in the
morning!

Thanks.


Re: Entourage 2004 and Exchange Server on Small Business Server by (=?ISO-8859-1?Q?Corentin_Cras-M=E9neur?=)

(=?ISO-8859-1?Q?Corentin_Cras-M=E9neur?=)
Fri May 20 15:00:22 CDT 2005

Jonathan Needham <jonathan.needham@kingleaplants.co.uk> wrote:

> Deleted the old account, created a new one and it worked! Can't believe
> it was so simple! Hopefully it will work when I start up in the
> morning!

I'm really glad it ditd the trick for you :-)

Corentin
--
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