Here is a message just sent to the Entourage mailing list by Gil Gordon, a
program manager at Microsoft, about working with Exchange Server in
Entourage 10.1.4. It has answers to some of the questions that have come up
here.
[Unfortunately, not a single MVP here happens to have access to an Exchange
Server 2000. We have only the most cursory knowledge about the Exchange
features. For those who don't know, MVPs are volunteers - users like
yourselves - not MS employees, who have been recognized for help provided in
the past mostly in the MS newsgroups. That does not make us experts in
Exchange, so we can't help much with many of the recent questions. Sorry.]
Here is Gil Gordon's message:
----------------------------------------
OK, here is a crack at the questions you need to ask. The answer to all
of them has to be yes to take advantage of all the new features in
Entourage:
1. Are you running Exchange?
2. Is it Exchange 2000? (Exchange 5.5 or earlier WILL NOT WORK)
3. Are you connected directly to your network (as opposed to remotely)?
If so, Entourage can probably configure your account automatically for
you. All you need is your user name, domain and password. (In the
background, entourage is asking your DNS server for information about
your setup, so if you network setup is a little weird this process may
fail and you will need to configure the account manually)
4. Is IMAP turned on (can't get mail without it). What is the server
name?
5. Is SMTP turned on (can't send mail without it). What is the server
name?
Those of you who have been using Entourage to get exchange mail for a
while probably know the answers to the previous 2 question already.
6. Is HTTPdav/OWA turned on? OWA is Outlook Web Access, which is the way
that you can get to your exchange mail from a web browser. It uses a
particular protocol called HTTPDav (also called WebDAV) to do this.
Entourage piggybacks on this functionality to do calendar and contact
sync and to get free busy information.
7. What is the Free/Busy server? This is actually the exchange public
folder server. Exchange publishes data about your calendar there so that
other people can see when you are available. This server entry will take
the form of my-server-name/public/
8. What is the LDAP server? This is also known as the Active Directory
Global Catalog (or GC). This is used to look up people's addresses.
If you happen to have access to a PC running an Outlook 2003 beta that
is already connected to your server, you can find out all these server
names by control clicking on the outlook icon in the system tray and
then selecting "connection status..."
Other things to note:
1. you DO NOT need to add your domain before your user name. There is
now a separate field for it.
2. it is possible you have SSL turned on for some or all of the servers
listed above. If you do, you need to check the SSL checkbox for them in
Entourage
3. it is possible but far less likely that your IT folk have switched
port numbers for these protocols. If they have, you will need to track
those in Entourage as well.
HTH
-Gil
-----Original Message-----
From: Entourage-Talk@lists.letterrip.com
[mailto:Entourage-Talk@lists.letterrip.com] On Behalf Of Michael Lach
Sent: Tuesday, August 05, 2003 4:36 AM
To: Entourage:mac Talk
Subject: Re: [ANN] Office X Update 10.1.4 "Exchange Update"
On 8/5/03 6:10 AM, "Lindsley Williams" <LWilliams@his.com> wrote:
> I'd like to see an illustration of
> what the data might look like so I can seek, then enter, information
> in the syntax that will work. Account (mailbox) and password are, I
> assume obvious; other entries aren't -- at least to me since my
> employer has multiple locations and, I assume, multiple mail servers
> and, of course, its in that other Microsoft environment. Thanks.
Agreed. Or even a list of questions to ask your Exchange admin. Do we
use IMAP? SSL for the directories? Is there web access? Do I need to
include the domain before my username with a backslash? Etc. I've
downloaded the upgrade, but don't know enough to make it work with our
corporate system.
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------------------end of Gil Gordon's message--------------------
--
Paul Berkowitz
MVP Entourage
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PLEASE always state which version of Entourage you are using - 2001 or X.
It's often impossible to answer your questions otherwise.