When opening up the application Entourage, a dialog box pops up with
the warning: "Microsoft Entoruage got an error: Can't get headers of
incoming message id 37384." The error number changes, varriants:
37395, 37386

What is this about? I've serched Microsoft.com but got zero.
nb

Re: Entourage Error Dialog= "Can't get headers..."? by Dave

Dave
Tue Jun 08 13:53:05 CDT 2004

On 6/8/04 11:47 AM, in article
212c9940.0406081047.fa2df8e@posting.google.com, "neon_bikini"
<neon_bikini@hotmail.com> wrote:

> When opening up the application Entourage, a dialog box pops up with
> the warning: "Microsoft Entoruage got an error: Can't get headers of
> incoming message id 37384." The error number changes, varriants:
> 37395, 37386
>
> What is this about? I've serched Microsoft.com but got zero.
> nb

This sounds like you're running an AppleScript on a Rule and the script is
failing. Check your rules and your scripts.


Re: Entourage Error Dialog= "Can't get headers..."? by neon_bikini

neon_bikini
Wed Jun 09 12:43:21 CDT 2004

> This sounds like you're running an AppleScript on a Rule and the script is
> failing. Check your rules and your scripts.

The only Apple Script I'm running is something called JunkBroom.
http://www.cl.uni-heidelberg.de/~esleben/junk.html
This is an application that runs with Entourage and has several
scripts used to mark email as junk or not junk. This is not made by a
company, but by a programmer, so there is no support on the site.

This would suggest Entourage is reporting that JunkBroom can't get
incoming headers. This would be a result of a problem specific to the
incoming email. Is there somone who knows if this is a possible
variance with incoming email (for example, spam)?

Re: Entourage Error Dialog= "Can't get headers..."? by Paul

Paul
Wed Jun 09 14:59:52 CDT 2004

On 6/9/04 10:43 AM, in article
212c9940.0406090943.77deece6@posting.google.com, "neon_bikini"
<neon_bikini@hotmail.com> wrote:

>> This sounds like you're running an AppleScript on a Rule and the script is
>> failing. Check your rules and your scripts.
>
> The only Apple Script I'm running is something called JunkBroom.
> http://www.cl.uni-heidelberg.de/~esleben/junk.html
> This is an application that runs with Entourage and has several
> scripts used to mark email as junk or not junk. This is not made by a
> company, but by a programmer, so there is no support on the site.

Write the programmer. If the script is not free, you may not be able to edit
it yourself, otherwise you probably can. There are a few likely reasons for
the error. The most likely is that somehow there's a badly=formatted message
which has does not have proper headers so they're not available to
AppleScript. (This could be as simple as the sender's email client not
adding a blank line at the end of the headers.) The programmer should add a
try/error block that decides what to do when it can't get the headers -
probably to consider the message spam - or not to.
>
> This would suggest Entourage is reporting that JunkBroom can't get
> incoming headers. This would be a result of a problem specific to the
> incoming email. Is there somone who knows if this is a possible
> variance with incoming email (for example, spam)?

Yes. It's most unlikely that a real, non-spam message would have malformed
headers.


--
Paul Berkowitz
MVP Entourage
Entourage FAQ Page: <http://www.entourage.mvps.org/faq/index.html>
AppleScripts for Entourage: <http://macscripter.net/scriptbuilders/>

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