Entourage Encoding Stripping JPGs attached to Exchange 2007

Hello,

I have entourage (11.3 I believe) attached to an exchange 2007 server. If
an jpg is attached either by dragging or adding an attachment it arrives as
zero bytes outside our network. The encoding scheme is any. If I change it
to PC windows mime encoding it works. People on our exchange server
receive it either way but outside don't.

Any permanent fix for this?

boe
Thu Aug 30 17:33:31 PDT 2007

PS if I change my preferences to always send PC encoding, it will pop up
with a message saying it is mac specific and I may lose some information (it
doesn't but I don't want a pop up every time I send something).

"boe" <boe_d@hotmail.com> wrote in message
news:uuLKoS26HHA.1148@TK2MSFTNGP05.phx.gbl...
> Hello,
>
> I have entourage (11.3 I believe) attached to an exchange 2007 server.
> If an jpg is attached either by dragging or adding an attachment it
> arrives as zero bytes outside our network. The encoding scheme is any.
> If I change it to PC windows mime encoding it works. People on our
> exchange server receive it either way but outside don't.
>
> Any permanent fix for this?
>

Barry
Fri Aug 31 08:32:51 PDT 2007

I wonder if the exchange server has a setting to disable certain mime types.
I use Entourage through an Exchange 2003 server without seeing this problem,
and if it was widespread there are enough people using Exchange 2007 no for
the issue to have been noticed before now, so I suspect you have a local
problem. My money would be on an exchange configuration oddity. What happens
to other attachment types sent through your entourage, and what happens to
other peoples JPGs sent through the same server?

Also, are you compressing the jpg (or allowing Entourage to compress it with
stuffit)?

--
BarryW
Microsoft MVP (see http://www.microsoft.com/mvp for details)
Visit the Entourage User's Weblog for hints tips & troubleshooting for
Microsoft entourage: http://www.barryw.net/weblog


> From: boe <boe_d@hotmail.com>
> Newsgroups: microsoft.public.mac.office.entourage
> Date: Thu, 30 Aug 2007 17:33:31 -0700
> Subject: Re: Entourage Encoding Stripping JPGs attached to Exchange 2007
>
> PS if I change my preferences to always send PC encoding, it will pop up
> with a message saying it is mac specific and I may lose some information (it
> doesn't but I don't want a pop up every time I send something).
>
> "boe" <boe_d@hotmail.com> wrote in message
> news:uuLKoS26HHA.1148@TK2MSFTNGP05.phx.gbl...
>> Hello,
>>
>> I have entourage (11.3 I believe) attached to an exchange 2007 server.
>> If an jpg is attached either by dragging or adding an attachment it
>> arrives as zero bytes outside our network. The encoding scheme is any.
>> If I change it to PC windows mime encoding it works. People on our
>> exchange server receive it either way but outside don't.
>>
>> Any permanent fix for this?
>>
>
>

boe
Fri Aug 31 17:04:10 PDT 2007

Thanks -

I can send from Outlook no problem.
I am not using any compression - trying to make it simple to diagnose.

I'm still seeing A LOT of issues STILL being discovered with Exchange 2007
so I'm not sure if it is new or covered. I've seen a lot of postings about
jpgs being stripped in Exchange 2007 but so far the only solutions I've seen
refer to file filtering which is not enabled on my exchange 2007 server.
Those same people posting haven't ever replied if that was the answer to
their particular problem so I'm not sure if they ever found a solution.


"Barry Wainwright [MVP]" <barry@mvps.org.INVALID> wrote in message
news:C2FDF333.E729%barry@mvps.org.INVALID...
>I wonder if the exchange server has a setting to disable certain mime
>types.
> I use Entourage through an Exchange 2003 server without seeing this
> problem,
> and if it was widespread there are enough people using Exchange 2007 no
> for
> the issue to have been noticed before now, so I suspect you have a local
> problem. My money would be on an exchange configuration oddity. What
> happens
> to other attachment types sent through your entourage, and what happens to
> other peoples JPGs sent through the same server?
>
> Also, are you compressing the jpg (or allowing Entourage to compress it
> with
> stuffit)?
>
> --
> BarryW
> Microsoft MVP (see http://www.microsoft.com/mvp for details)
> Visit the Entourage User's Weblog for hints tips & troubleshooting for
> Microsoft entourage: http://www.barryw.net/weblog
>
>
>> From: boe <boe_d@hotmail.com>
>> Newsgroups: microsoft.public.mac.office.entourage
>> Date: Thu, 30 Aug 2007 17:33:31 -0700
>> Subject: Re: Entourage Encoding Stripping JPGs attached to Exchange 2007
>>
>> PS if I change my preferences to always send PC encoding, it will pop up
>> with a message saying it is mac specific and I may lose some information
>> (it
>> doesn't but I don't want a pop up every time I send something).
>>
>> "boe" <boe_d@hotmail.com> wrote in message
>> news:uuLKoS26HHA.1148@TK2MSFTNGP05.phx.gbl...
>>> Hello,
>>>
>>> I have entourage (11.3 I believe) attached to an exchange 2007 server.
>>> If an jpg is attached either by dragging or adding an attachment it
>>> arrives as zero bytes outside our network. The encoding scheme is any.
>>> If I change it to PC windows mime encoding it works. People on our
>>> exchange server receive it either way but outside don't.
>>>
>>> Any permanent fix for this?
>>>
>>
>>
>

kevinb
Thu Oct 18 09:24:08 PDT 2007

Greetings. I'm seeing the same issue with some of our clients using
entourage with exchange 2007. Precisely the same symptoms, if it
helps.

Kevin

On Aug 30, 8:19 pm, "boe" <bo...@hotmail.com> wrote:

> Hello,
>
> I have entourage (11.3 I believe) attached to anexchange2007server. If
> an jpg is attached either by dragging or adding an attachment it arrives as
> zero bytes outside our network. The encoding scheme is any. If I change it
> to PC windows mime encoding it works. People on ourexchangeserver
> receive it either way but outside don't.
>
> Any permanent fix for this?