Bug in Entourage: Can't adjust QuickTime volume in preview pane

Hi gang,

I've discovered a bug in Entourage that I'd like to report to the
Macintosh Businss Unit:

When you receive an incoming email message that has an attached
QuickTime file (this file could be a .mpg movie, a .wav audio file, an
.mp3 file, or any of the many formats that QuickTime recognizes), you
can WATCH the file within the preview pane but you cannot adjust the
VOLUME from within the preview pane. When you click on the little
"speaker icon" to adjust the volume of the file, it doesn't let you
adjust the volume.

A workaround to this is to double-click on the email message to open it
up in its own window -- then you can adjust the volume. You could
also, of course, double-click on the attachment and open it up in
QuickTime Player as well.

But it sure would be convenient for us to listen/watch these QuickTime
files within the preview pane. (Particularly now that we're Vonage
subscribers, we get all of our voicemails through Entourage so it would
be nice to quickly listen to all of the voicemail messages within the
preview pane.)

Thanks!
Scott

--
Scott Rose
President, ScottWorld
http://www.scottworld.com

Patrick
Wed Oct 19 13:51:58 CDT 2005

Thanks for the report, Scott. We'll look into this.


On 10/17/05 10:12 AM, in article
1129569177.326080.63230@g49g2000cwa.googlegroups.com,
"scotty321.nospam.nojunk.noemail@gmail.com" <scotty321@gmail.com> wrote:

> Hi gang,
>
> I've discovered a bug in Entourage that I'd like to report to the
> Macintosh Businss Unit:
>
> When you receive an incoming email message that has an attached
> QuickTime file (this file could be a .mpg movie, a .wav audio file, an
> .mp3 file, or any of the many formats that QuickTime recognizes), you
>
> can WATCH the file within the preview pane but you cannot adjust the
> VOLUME from within the preview pane. When you click on the little
> "speaker icon" to adjust the volume of the file, it doesn't let you
> adjust the volume.
>
> A workaround to this is to double-click on the email message to open it
> up in its own window -- then you can adjust the volume. You could
> also, of course, double-click on the attachment and open it up in
> QuickTime Player as well.
>
> But it sure would be convenient for us to listen/watch these QuickTime
> files within the preview pane. (Particularly now that we're Vonage
> subscribers, we get all of our voicemails through Entourage so it would
> be nice to quickly listen to all of the voicemail messages within the
> preview pane.)
>
> Thanks!
> Scott

--
Pat McMillan
Macintosh Business Unit

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