Re: Entourage 2004 by A_J

A_J
Tue Mar 04 06:42:18 CST 2008

Suddenly started to receive messages in triplicate.

Any suggestions to remedy the situation would be gratefully received!

Re: Entourage 2004 by Diane

Diane
Tue Mar 04 17:07:15 CST 2008

On 3/4/08 4:42 AM, in article ee8fa56.0@webcrossing.caR9absDaxw,
"A_J@officeformac.com" <A_J@officeformac.com> wrote:

> Suddenly started to receive messages in triplicate.
>
> Any suggestions to remedy the situation would be gratefully received!

This is usually server error. If you have recently done a rebuild of the
database, Entourage will loose messages that have been downloaded resulting
in duplicates.

To get rid of duplicates use one of the scripts to remove duplicates.

<http://www.entourage.mvps.org/faq_topic/duplicates.html>

Remove Duplicate Messages Author: Jolly Roger

This script uses a thorough method of examining message
headers that guarantees it won't mistakenly mark two messages that
happen to have the same subject as duplicates.

This script takes a lot more time than the other scripts. I've used them all
with no problems.

--
Diane, Microsoft Mac MVP (MVPs are not Microsoft Employees)
Entourage Help Page <http://www.entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>