Diane
Thu Feb 21 19:02:07 CST 2008
On 2/20/08 11:22 PM, in article ee8e3f7.-1@webcrossing.caR9absDaxw,
"diana@officeformac.com" <diana@officeformac.com> wrote:
> Since yesterday I get always an error "Database Daemon Fatal Error" when I
> have started Entourage and then Entourage quits. I tried to rebuild the
> database and so on but the problem still exists.
First make sure you do not have both Entourage 2004 and Entourage 2008
running concurrently. You will get a Daemon fatal error if you have...
Next...Check your Startup Items in System Preferences for duplicate daemons.
If you have more than one, delete all and let Entourage create a new one
when launched.
Try trashing the preference file in your User's Preference folder:
com.microsoft.entourage.database_daemon.plis
If all of these fail, The error probably means database corruption. I would
recommend rebuilding the database.
How to rebuild database:
As with any procedure like rebuild, it¹s a good idea to make a backup prior
to running. Your data should not be erased, but if something fails during
this process data could be lost. To be doubly sure, duplicate your Identity
in the Finder folder prior to the rebuild.
Your Identity is located in Your User's Document folder inside the Microsoft
User Data folder.
<
http://www.entourage.mvps.org/database/index.html#db1>
Make sure you have enough hard disk space available for twice the size of
your database. As part of the rebuilding process, Entourage creates a second
database file. (Note: your HD also needs breathing room to function)
1. On the Entourage menu, click Turn Off Office Reminders.
2. Quit Messenger and all Microsoft Office applications, including
Entourage.
Hold down the Option key and re-launch the application. In a few seconds,
you¹ll be greeted with the database utility. You can verify and, if
necessary, rebuild the Entourage database by using the Microsoft Database
Utility.
During the rebuild process, the old files are renamed in case for some
reason the rebuild was not successful. After you¹ve rebuilt your database
and checked the application¹s performance, you can delete the old version
from your hard drive. Do NOT throw away these files unless you are satisfied
with the rebuild:
Old files are named:
Main [Backed up date and time will be shown] e.g. Main [Backed up 1.21.2007
13.35]
For help with older version of Entourage see:
<
http://www.entourage.mvps.org/database/rebuild.html>
--
Diane, Microsoft Mac MVP (MVPs are not Microsoft Employees)
Entourage Help Page <
http://www.entourage.mvps.org/>
Entourage Help Blog <
http://blog.entourage.mvps.org/>