E-mails from Outlook not the same...

If I send an e-mail from Entourage 2004 to an Outlook user, he sees the
letters I colored in RED let's say.

If he forwards it back to me, Entourage only sees Black.

If he originates the email, it 's also in Black.

What gives?

Barry
Mon Jan 24 18:11:03 CST 2005

On 24/1/05 10:41 pm, in article BE1AD5D0.4D64%FTWiebe@TaylorCorp.com, "Floyd
T. Wiebe" <FTWiebe@TaylorCorp.com> wrote:

> If I send an e-mail from Entourage 2004 to an Outlook user, he sees the
> letters I colored in RED let's say.
>
> If he forwards it back to me, Entourage only sees Black.
>
> If he originates the email, it 's also in Black.
>
> What gives?
>

Is he sending in plain text?

--
Barry Wainwright
Microsoft MVP (see http://mvp.support.microsoft.com for details)
Seen the All-New Entourage Help Pages? - Check them out:
<http://www.entourage.mvps.org/>

Floyd
Tue Jan 25 08:32:55 CST 2005

On 1/24/05 6:11 PM, in article BE1B3F17.3A778%barry@mvps.org.INVALID, "Barry
Wainwright" <barry@mvps.org.INVALID> wrote:

> On 24/1/05 10:41 pm, in article BE1AD5D0.4D64%FTWiebe@TaylorCorp.com, "Floyd
> T. Wiebe" <FTWiebe@TaylorCorp.com> wrote:
>
>> If I send an e-mail from Entourage 2004 to an Outlook user, he sees the
>> letters I colored in RED let's say.
>>
>> If he forwards it back to me, Entourage only sees Black.
>>
>> If he originates the email, it 's also in Black.
>>
>> What gives?
>>
>
> Is he sending in plain text?


He is sending it HTML not plain text.

Very interesting... Here is further testing I did.

I asked the person to send it to my corporate account (which is thru an
exchange server) and it came out all black etc.

I also asked him to send it to my .mac account. It worked! Then I forwarded
the .mac email to my corporate account amd all was stripped out again to
black.

Floyd

Floyd
Wed Jan 26 13:32:52 CST 2005

On 1/25/05 8:32 AM, in article BE1BB4B7.4DBE%FTWiebe@TaylorCorp.com, "Floyd
T. Wiebe" <FTWiebe@TaylorCorp.com> wrote:

> On 1/24/05 6:11 PM, in article BE1B3F17.3A778%barry@mvps.org.INVALID, "Barry
> Wainwright" <barry@mvps.org.INVALID> wrote:
>
>> On 24/1/05 10:41 pm, in article BE1AD5D0.4D64%FTWiebe@TaylorCorp.com, "Floyd
>> T. Wiebe" <FTWiebe@TaylorCorp.com> wrote:
>>
>>> If I send an e-mail from Entourage 2004 to an Outlook user, he sees the
>>> letters I colored in RED let's say.
>>>
>>> If he forwards it back to me, Entourage only sees Black.
>>>
>>> If he originates the email, it 's also in Black.
>>>
>>> What gives?
>>>
>>
>> Is he sending in plain text?
>
>
> He is sending it HTML not plain text.
>
> Very interesting... Here is further testing I did.
>
> I asked the person to send it to my corporate account (which is thru an
> exchange server) and it came out all black etc.
>
> I also asked him to send it to my .mac account. It worked! Then I forwarded
> the .mac email to my corporate account amd all was stripped out again to
> black.
>
> Floyd
>
>
>
PLEASE ANYBODY have an answer for me????

Joel
Wed Jan 26 19:36:25 CST 2005

On 1/26/05 1:32 PM, in article BE1D4C84.4E78%FTWiebe@TaylorCorp.com, "Floyd
T. Wiebe" <FTWiebe@TaylorCorp.com> wrote:

> On 1/25/05 8:32 AM, in article BE1BB4B7.4DBE%FTWiebe@TaylorCorp.com, "Floyd
> T. Wiebe" <FTWiebe@TaylorCorp.com> wrote:
>
>> On 1/24/05 6:11 PM, in article BE1B3F17.3A778%barry@mvps.org.INVALID, "Barry
>> Wainwright" <barry@mvps.org.INVALID> wrote:
>>
>>> On 24/1/05 10:41 pm, in article BE1AD5D0.4D64%FTWiebe@TaylorCorp.com, "Floyd
>>> T. Wiebe" <FTWiebe@TaylorCorp.com> wrote:
>>>
>>>> If I send an e-mail from Entourage 2004 to an Outlook user, he sees the
>>>> letters I colored in RED let's say.
>>>>
>>>> If he forwards it back to me, Entourage only sees Black.
>>>>
>>>> If he originates the email, it 's also in Black.
>>>>
>>>> What gives?
>>>>
>>>
>>> Is he sending in plain text?
>>
>>
>> He is sending it HTML not plain text.
>>
>> Very interesting... Here is further testing I did.
>>
>> I asked the person to send it to my corporate account (which is thru an
>> exchange server) and it came out all black etc.
>>
>> I also asked him to send it to my .mac account. It worked! Then I forwarded
>> the .mac email to my corporate account amd all was stripped out again to
>> black.
>>
>> Floyd
>>
>>
>>
> PLEASE ANYBODY have an answer for me????
>
Your corporate mail server seems to be stripping the HTML formatting down.
Or, the Exchange server may be adding in complex HTML that Entourage can't
read.