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 - 1
 - Entourage crashing w/ Exchange: Exception: EXC_BAD_ACCESS We have 1 user who's Entourage 11.3.3 will crash from time to time. And the newest emails can take a day or 2 to show up forcing her to use the web mail client (which of course is limited). She's on an upgraded 1.5 GB RAM, volleyball 1.4 GHZ iMac. The problem has been happening for months, i.e. prior to the upgrade and Apple Mail.app was even worse. Here is a crash log, if it helps. Microsoft Error Reporting log version: 1.0 Error Signature: Exception: EXC_BAD_ACCESS Date/Time: 2007-02-09 10:51:55 -0500 Application Name: Microsoft Entourage Application Version: 11.3.3.061214 Module Name: Microsoft Framework DB Module Version: 11.3.3.061213 Module Offset: 0x000ab500 Extra app info: Reg=English Loc=0x0409 Thread 0: # 1 0x9000ab48 in _mach_msg_trap + 0x00000008 (libSystem.B.dylib + 0x0000ab48) # 2 0x9000aa9c in _mach_msg + 0x0000003C (libSystem.B.dylib + 0x0000aa9c) # 3 0x90bf0eb4 in _SwitchContexts + 0x0000005C (CarbonCore + 0x00067eb4) # 4 0x90be6b2c in _YieldToThread + 0x00000170 (CarbonCore + 0x0005db2c) # 5 0x00509688 in (PowerPlantZ + 0x00064798) # 6 0x0253633c in (Microsoft Entourage + 0x0048932c) # 7 0x004c3c28 in (PowerPlantZ + 0x0001ed38) # 8 0x004c3a40 in (PowerPlantZ + 0x0001eb50) # 9 0x004bf4ec in (PowerPlantZ + 0x0001a5fc) # 10 0x020c9178 in (Microsoft Entourage + 0x0001c168) # 11 0x004bf2bc in (PowerPlantZ + 0x0001a3cc) # 12 0x020c6298 in (Microsoft Entourage + 0x00019288) # 13 0x0254d710 in (Microsoft Entourage + 0x004a0700) PPC Thread State: srr0: 0x9000ab48 srr1: 0x0200f030 vrsave: 0x00000000 xer: 0x00000004 lr: 0x9000aa9c ctr: 0x9000ab40 mq:0x00000000 r0: 0xffffffe1 r1: 0xbffff340 r2: 0x00000000 r3:0xbffff3f0 r4: 0x00000003 r5: 0x00000018 r6: 0x00000020 r7:0x00002a03 r8: 0x00000000 r9: 0x00000000 r10: 0x90be6b84 r11:0xa0006a28 r12: 0x9000ab40 r13: 0x00000000 r14: 0x00000000 r15:0x00000000 r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19:0x00000000 r20: 0xbffffcd4 r21: 0xffffffff r22: 0xbffffa80 r23:0x00000018 r24: 0xbffff3f0 r25: 0x00000020 r26: 0x00002a03 r27:0x00000000 r28: 0x00000000 r29: 0x00000003 r30: 0x00000003 r31:0x90bf0e80 Thread 1: # 1 0x90040978 in _mach_wait_until + 0x00000008 (libSystem.B.dylib + 0x00040978) # 2 0x90040744 in _nanosleep + 0x00000184 (libSystem.B.dylib + 0x00040744) # 3 0x9004056c in _sleep + 0x0000008C (libSystem.B.dylib + 0x0004056c) # 4 0x029c215c in _MerpUnregisterCFMFragment + 0x00000BAC (ShMem + 0x0006715c) # 5 0x029c1628 in _MerpUnregisterCFMFragment + 0x00000078 (ShMem + 0x00066628) # 6 0x029c1754 in _MerpUnregisterCFMFragment + 0x000001A4 (ShMem + 0x00066754) # 7 0x029c2234 in _MerpUnregisterCFMFragment + 0x00000C84 (ShMem + 0x00067234) # 8 0x9002b504 in __pthread_body + 0x0000005C (libSystem.B.dylib + 0x0002b504) PPC Thread State: srr0: 0x90040978 srr1: 0x0000f030 vrsave: 0x00000000 xer: 0x00000004 lr: 0x90040744 ctr: 0x90040970 mq:0x00000000 r0: 0xffffffa6 r1: 0xf0080a40 r2: 0x02794079 r3:0x00000009 r4: 0x0d9e8975 r5: 0x00000009 r6: 0x00000000 r7:0x00000000 r8: 0x900408a8 r9: 0x00000000 r10: 0x90032024 r11:0xa0006c10 r12: 0x90040970 r13: 0x00000000 r14: 0x00000000 r15:0x00000000 r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19:0x00000000 r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23:0x00000000 r24: 0x901c05d0 r25: 0xf0080b20 r26: 0xa00105d0 r27:0xa00105d0 r28: 0x00000009 r29: 0x0d9e8975 r30: 0xf0080b18 r31:0x900405d0 Thread 2: # 1 0x9000ab48 in _mach_msg_trap + 0x00000008 (libSystem.B.dylib + 0x0000ab48) # 2 0x9000aa9c in _mach_msg + 0x0000003C (libSystem.B.dylib + 0x0000aa9c) # 3 0x907dcb74 in ___CFRunLoopRun + 0x0000033C (CoreFoundation + 0x00022b74) # 4 0x907dc478 in _CFRunLoopRunSpecific + 0x00000108 (CoreFoundation + 0x00022478) # 5 0x91455638 in __ZN10HALRunLoop9OwnThreadEPv + 0x00000104 (CoreAudio + 0x00015638) # 6 0x914553d8 in __ZN9CAPThread5EntryEPS_ + 0x0000005C (CoreAudio + 0x000153d8) # 7 0x9002b504 in __pthread_body + 0x0000005C (libSystem.B.dylib + 0x0002b504) PPC Thread State: srr0: 0x9000ab48 srr1: 0x0000d030 vrsave: 0x00000000 xer: 0x00000000 lr: 0x9000aa9c ctr: 0x9000ab40 mq:0x00000000 r0: 0xffffffe1 r1: 0xf0203770 r2: 0xffffffff r3:0xf0203840 r4: 0x03000006 r5: 0x00000000 r6: 0x00000450 r7:0x00007903 r8: 0x00000000 r9: 0x00000000 r10: 0x914421e8 r11:0xa0006a28 r12: 0x9000ab40 r13: 0x00000000 r14: 0x00000000 r15:0x00000001 r16: 0x00000000 r17: 0x00000000 r18: 0x00007b03 r19:0x00000000 r20: 0x05c26785 r21: 0xd2f34dbb r22: 0x003cb8b8 r23:0x00000000 r24: 0xf0203840 r25: 0x00000450 r26: 0x00007903 r27:0x00000000 r28: 0x00000000 r29: 0x03000006 r30: 0x03000006 r31:0x907dc850 Thread 3: # 1 0x9000ab48 in _mach_msg_trap + 0x00000008 (libSystem.B.dylib + 0x0000ab48) # 2 0x9000aa9c in _mach_msg + 0x0000003C (libSystem.B.dylib + 0x0000aa9c) # 3 0x90bf0eb4 in _SwitchContexts + 0x0000005C (CarbonCore + 0x00067eb4) # 4 0x90be6b2c in _YieldToThread + 0x00000170 (CarbonCore + 0x0005db2c) # 5 0x00509688 in (PowerPlantZ + 0x00064798) # 6 0x023779ec in (Microsoft Entourage + 0x002ca9dc) # 7 0x02377808 in (Microsoft Entourage + 0x002ca7f8) # 8 0x0242a368 in (Microsoft Entourage + 0x0037d358) # 9 0x021d714c in (Microsoft Entourage + 0x0012a13c) # 10 0x02377694 in (Microsoft Entourage + 0x002ca684) # 11 0x02377894 in (Microsoft Entourage + 0x002ca884) # 12 0x02973374 in _NLThreadSleep + 0x00000254 (ShMem + 0x00018374) # 13 0x029733e0 in _NLThreadSleep + 0x000002C0 (ShMem + 0x000183e0) # 14 0x0297365c in _NLThreadSleep + 0x0000053C (ShMem + 0x0001865c) # 15 0x02973720 in _NLThreadSleep + 0x00000600 (ShMem + 0x00018720) # 16 0x029773c4 in _NLNotifyThread + 0x00000C04 (ShMem + 0x0001c3c4) # 17 0x02977b60 in _NLNotifyThread + 0x000013A0 (ShMem + 0x0001cb60) # 18 0x0298ab30 in _NLSetPassportNexusURL + 0x000021CC (ShMem + 0x0002fb30) # 19 0x0296b2b4 in _NLDisposeClientContext + 0x00002B98 (ShMem + 0x000102b4) # 20 0x02970278 in _NLDisposeDNSResponse + 0x000018B4 (ShMem + 0x00015278) # 21 0x029c9dc8 in _MerpUnregisterCFMFragment + 0x00008818 (ShMem + 0x0006edc8) # 22 0x02970308 in _NLDisposeDNSResponse + 0x00001944 (ShMem + 0x00015308) # 23 0x02970d74 in _NLDisposeDNSResponse + 0x000023B0 (ShMem + 0x00015d74) # 24 0x029a1e24 in _NLDisposeCookieIterator + 0x000079B8 (ShMem + 0x00046e24) # 25 0x029a27a8 in _NLHandleHTTPTransaction + 0x0000038C (ShMem + 0x000477a8) # 26 0x007590cc in (MCPCoreZ + 0x00024a6c) # 27 0x023818b0 in (Microsoft Entourage + 0x002d48a0) # 28 0x02428f28 in (Microsoft Entourage + 0x0037bf18) # 29 0x021d674c in (Microsoft Entourage + 0x0012973c) # 30 0x02430ed8 in (Microsoft Entourage + 0x00383ec8) # 31 0x02431400 in (Microsoft Entourage + 0x003843f0) # 32 0x024264b0 in (Microsoft Entourage + 0x003794a0) # 33 0x021a7498 in (Microsoft Entourage + 0x000fa488) # 34 0x024f1f70 in (Microsoft Entourage + 0x00444f60) # 35 0x024f17c8 in (Microsoft Entourage + 0x004447b8) # 36 0x021c5c48 in (Microsoft Entourage + 0x00118c38) # 37 0x021b35dc in (Microsoft Entourage + 0x001065cc) # 38 0x021b2c14 in (Microsoft Entourage + 0x00105c04) # 39 0x021b2598 in (Microsoft Entourage + 0x00105588) # 40 0x021b40e0 in (Microsoft Entourage + 0x001070d0) # 41 0x0253dd34 in (Microsoft Entourage + 0x00490d24) # 42 0x0050a8b0 in (PowerPlantZ + 0x000659c0) # 43 0x90bf0f58 in _InvokeThreadEntryUPP + 0x00000014 (CarbonCore + 0x00067f58) # 44 0x90bf0b78 in _CooperativeThread + 0x000000D8 (CarbonCore + 0x00067b78) # 45 0x9002b504 in __pthread_body + 0x0000005C (libSystem.B.dylib + 0x0002b504) PPC Thread State: srr0: 0x9000ab48 srr1: 0x0000f030 vrsave: 0x00000000 xer: 0x00000004 lr: 0x9000aa9c ctr: 0x9000ab40 mq:0x00000000 r0: 0xffffffe1 r1: 0xf0181200 r2: 0x00000000 r3:0xf01812b0 r4: 0x00000003 r5: 0x00000018 r6: 0x00000020 r7:0x00004317 r8: 0x00000000 r9: 0x00000000 r10: 0x90be6b84 r11:0xa0006a28 r12: 0x9000ab40 r13: 0x00000000 r14: 0x00000000 r15:0x00000000 r16: 0x00000000 r17: 0x00000000 r18: 0xf01829ec r19:0x01641ee8 r20: 0x01644700 r21: 0x027eb078 r22: 0x01585140 r23:0x00000018 r24: 0xf01812b0 r25: 0x00000020 r26: 0x00004317 r27:0x00000000 r28: 0x00000000 r29: 0x00000003 r30: 0x00000003 r31:0x90bf0e80 Thread 4 crashed: # 1 0x013d2e00 in (Microsoft Framework DB + 0x000ab500) # 2 0x013d2df4 in (Microsoft Framework DB + 0x000ab4f4) # 3 0x013d303c in (Microsoft Framework DB + 0x000ab73c) # 4 0x013bc40c in (Microsoft Framework DB + 0x00094b0c) # 5 0x013bc164 in (Microsoft Framework DB + 0x00094864) # 6 0x013bfcc8 in (Microsoft Framework DB + 0x000983c8) # 7 0x022c0688 in (Microsoft Entourage + 0x00213678) # 8 0x022c6a7c in (Microsoft Entourage + 0x00219a6c) # 9 0x022c69ec in (Microsoft Entourage + 0x002199dc) # 10 0x0236295c in (Microsoft Entourage + 0x002b594c) # 11 0x02362a08 in (Microsoft Entourage + 0x002b59f8) # 12 0x023628b4 in (Microsoft Entourage + 0x002b58a4) # 13 0x02362880 in (Microsoft Entourage + 0x002b5870) # 14 0x022f1034 in (Microsoft Entourage + 0x00244024) # 15 0x02364410 in (Microsoft Entourage + 0x002b7400) # 16 0x013b2290 in (Microsoft Framework DB + 0x0008a990) # 17 0x02364358 in (Microsoft Entourage + 0x002b7348) # 18 0x022ec8d4 in (Microsoft Entourage + 0x0023f8c4) # 19 0x021a7c20 in (Microsoft Entourage + 0x000fac10) # 20 0x024f1f70 in (Microsoft Entourage + 0x00444f60) # 21 0x024f17c8 in (Microsoft Entourage + 0x004447b8) # 22 0x021c5c48 in (Microsoft Entourage + 0x00118c38) # 23 0x021b35dc in (Microsoft Entourage + 0x001065cc) # 24 0x021b2c14 in (Microsoft Entourage + 0x00105c04) # 25 0x021b2598 in (Microsoft Entourage + 0x00105588) # 26 0x021b40e0 in (Microsoft Entourage + 0x001070d0) # 27 0x0253dd34 in (Microsoft Entourage + 0x00490d24) # 28 0x0050a8b0 in (PowerPlantZ + 0x000659c0) # 29 0x90bf0f58 in _InvokeThreadEntryUPP + 0x00000014 (CarbonCore + 0x00067f58) # 30 0x90bf0b78 in _CooperativeThread + 0x000000D8 (CarbonCore + 0x00067b78) # 31 0x9002b504 in __pthread_body + 0x0000005C (libSystem.B.dylib + 0x0002b504) PPC Thread State: srr0: 0x013d2e00 srr1: 0x0200d030 vrsave: 0x00000000 xer: 0x00000004 lr: 0x013d2df4 ctr: 0x90000fa0 mq:0x00000000 r0: 0x00000000 r1: 0xf0304470 r2: 0x0170e000 r3:0x00000000 r4: 0x00000000 r5: 0x00000000 r6: 0xf0304244 r7:0x00000001 r8: 0x00000001 r9: 0x00000000 r10: 0x06800f32 r11:0xa00061ec r12: 0x90000fa0 r13: 0x00000000 r14: 0x00000000 r15:0x00000000 r16: 0x0960e160 r17: 0x00000000 r18: 0xf03059ec r19:0xf03059d0 r20: 0x00000000 r21: 0x00000000 r22: 0xf03056f8 r23:0x00000000 r24: 0x00000002 r25: 0xf03047a4 r26: 0x079d8000 r27:0xf0304618 r28: 0xf90d3e79 r29: 0xf0304550 r30: 0x0e908003 r31:0x06779900 Thread 5: # 1 0x9000ab48 in _mach_msg_trap + 0x00000008 (libSystem.B.dylib + 0x0000ab48) # 2 0x9000aa9c in _mach_msg + 0x0000003C (libSystem.B.dylib + 0x0000aa9c) # 3 0x90bf0eb4 in _SwitchContexts + 0x0000005C (CarbonCore + 0x00067eb4) # 4 0x90be6b2c in _YieldToThread + 0x00000170 (CarbonCore + 0x0005db2c) # 5 0x00509688 in (PowerPlantZ + 0x00064798) # 6 0x021b2b5c in (Microsoft Entourage + 0x00105b4c) # 7 0x021b2598 in (Microsoft Entourage + 0x00105588) # 8 0x021b40e0 in (Microsoft Entourage + 0x001070d0) # 9 0x0253dd34 in (Microsoft Entourage + 0x00490d24) # 10 0x0050a8b0 in (PowerPlantZ + 0x000659c0) # 11 0x90bf0f58 in _InvokeThreadEntryUPP + 0x00000014 (CarbonCore + 0x00067f58) # 12 0x90bf0b78 in _CooperativeThread + 0x000000D8 (CarbonCore + 0x00067b78) # 13 0x9002b504 in __pthread_body + 0x0000005C (libSystem.B.dylib + 0x0002b504) PPC Thread State: srr0: 0x9000ab48 srr1: 0x0000f030 vrsave: 0x00000000 xer: 0x00000004 lr: 0x9000aa9c ctr: 0x9000ab40 mq:0x00000000 r0: 0xffffffe1 r1: 0xf0407a00 r2: 0x00000000 r3:0xf0407ab0 r4: 0x00000003 r5: 0x00000018 r6: 0x00000020 r7:0x0000a703 r8: 0x00000000 r9: 0x00000000 r10: 0x90be6b84 r11:0xa0006a28 r12: 0x9000ab40 r13: 0x00000000 r14: 0x00000000 r15:0x00000000 r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19:0x00000000 r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23:0x00000018 r24: 0xf0407ab0 r25: 0x00000020 r26: 0x0000a703 r27:0x00000000 r28: 0x00000000 r29: 0x00000003 r30: 0x00000003 r31:0x90bf0e80 Thread 6: # 1 0x9000ab48 in _mach_msg_trap + 0x00000008 (libSystem.B.dylib + 0x0000ab48) # 2 0x9000aa9c in _mach_msg + 0x0000003C (libSystem.B.dylib + 0x0000aa9c) # 3 0x90bf0eb4 in _SwitchContexts + 0x0000005C (CarbonCore + 0x00067eb4) # 4 0x90be6b2c in _YieldToThread + 0x00000170 (CarbonCore + 0x0005db2c) # 5 0x00509688 in (PowerPlantZ + 0x00064798) # 6 0x021b2b5c in (Microsoft Entourage + 0x00105b4c) # 7 0x021b2598 in (Microsoft Entourage + 0x00105588) # 8 0x021b40e0 in (Microsoft Entourage + 0x001070d0) # 9 0x0253dd34 in (Microsoft Entourage + 0x00490d24) # 10 0x0050a8b0 in (PowerPlantZ + 0x000659c0) # 11 0x90bf0f58 in _InvokeThreadEntryUPP + 0x00000014 (CarbonCore + 0x00067f58) # 12 0x90bf0b78 in _CooperativeThread + 0x000000D8 (CarbonCore + 0x00067b78) # 13 0x9002b504 in __pthread_body + 0x0000005C (libSystem.B.dylib + 0x0002b504) PPC Thread State: srr0: 0x9000ab48 srr1: 0x0000f030 vrsave: 0x00000000 xer: 0x00000001 lr: 0x9000aa9c ctr: 0x9000ab40 mq:0x00000000 r0: 0xffffffe1 r1: 0xf0386a00 r2: 0x00000000 r3:0xf0386ab0 r4: 0x00000003 r5: 0x00000018 r6: 0x00000020 r7:0x0000a903 r8: 0x00000000 r9: 0x00000000 r10: 0x90be6b84 r11:0xa0006a28 r12: 0x9000ab40 r13: 0x00000000 r14: 0x00000000 r15:0x00000000 r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19:0x00000000 r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23:0x00000018 r24: 0xf0386ab0 r25: 0x00000020 r26: 0x0000a903 r27:0x00000000 r28: 0x00000000 r29: 0x00000003 r30: 0x00000003 r31:0x90bf0e80 Thread 7: # 1 0x9001f08c in _select + 0x0000000C (libSystem.B.dylib + 0x0001f08c) # 2 0x029773a4 in _NLNotifyThread + 0x00000BE4 (ShMem + 0x0001c3a4) # 3 0x02977b60 in _NLNotifyThread + 0x000013A0 (ShMem + 0x0001cb60) # 4 0x0296b2c4 in _NLDisposeClientContext + 0x00002BA8 (ShMem + 0x000102c4) # 5 0x02970278 in _NLDisposeDNSResponse + 0x000018B4 (ShMem + 0x00015278) # 6 0x02970308 in _NLDisposeDNSResponse + 0x00001944 (ShMem + 0x00015308) # 7 0x02970d74 in _NLDisposeDNSResponse + 0x000023B0 (ShMem + 0x00015d74) # 8 0x029723b4 in _NLReceive + 0x000002B0 (ShMem + 0x000173b4) # 9 0x007582fc in (MCPCoreZ + 0x00023c9c) # 10 0x024303d8 in (Microsoft Entourage + 0x003833c8) # 11 0x90c35d28 in __MP_CFMTaskProc + 0x0000001C (CarbonCore + 0x000acd28) # 12 0x90bc48ac in _PrivateMPEntryPoint + 0x00000048 (CarbonCore + 0x0003b8ac) # 13 0x9002b504 in __pthread_body + 0x0000005C (libSystem.B.dylib + 0x0002b504) PPC Thread State: srr0: 0x9001f08c srr1: 0x0000f030 vrsave: 0x00000000 xer: 0x20000000 lr: 0x029773a4 ctr: 0x9001f080 mq:0x00000000 r0: 0x0000005d r1: 0xf0101900 r2: 0x00000019 r3:0x0000001a r4: 0xf0101958 r5: 0x00000000 r6: 0x00000000 r7:0xf0101950 r8: 0x02000000 r9: 0x00000000 r10: 0x00000001 r11:0x029cc2b0 r12: 0x9001f080 r13: 0x00000000 r14: 0x00000000 r15:0x00000000 r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19:0x00000000 r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23:0x00000000 r24: 0x029702ac r25: 0x00000000 r26: 0x0039f0b0 r27:0x7fffffff r28: 0xf0101958 r29: 0x00000000 r30: 0xf0101958 r31:0xf01019d8 Thread 8: # 1 0x90054ae8 in _semaphore_timedwait_signal_trap + 0x00000008 (libSystem.B.dylib + 0x00054ae8) # 2 0x90071168 in _pthread_cond_timedwait_relative_np + 0x0000022C (libSystem.B.dylib + 0x00071168) # 3 0x90bf74fc in _TSWaitOnSemaphoreCommon + 0x000000AC (CarbonCore + 0x0006e4fc) # 4 0x98c0d7c0 in (QuickTimeComponents + 0x000177c0) # 5 0x9002b504 in __pthread_body + 0x0000005C (libSystem.B.dylib + 0x0002b504) PPC Thread State: srr0: 0x90054ae8 srr1: 0x0000f030 vrsave: 0x00000000 xer: 0x20000000 lr: 0x90071168 ctr: 0x90054ae0 mq:0x00000000 r0: 0xffffffd9 r1: 0xf0284c80 r2: 0x00000001 r3:0x00004f03 r4: 0x00005203 r5: 0x47868c00 r6: 0x00000000 r7:0x220f317d r8: 0x00000000 r9: 0xa0001fac r10: 0x22e07436 r11:0xa0006be0 r12: 0x90054ae0 r13: 0x98c0c320 r14: 0x994bc320 r15:0x00000000 r16: 0x00000000 r17: 0x067668dc r18: 0xa8d6c320 r19:0x00000000 r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23:0x00000000 r24: 0x0873d110 r25: 0xa0000f5c r26: 0x06766850 r27:0x06766884 r28: 0xf0284d98 r29: 0xa0001fac r30: 0xa0001fac r31:0x90070f5c Loaded modules: 0: LaunchCFMApp: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/ LaunchCFMApp 1: PowerPlantZ (11.3.3.061213 Reg=English Loc=0x0000): /Applications/Microsoft Office 2004/Office/Microsoft Component Plugin 2: MCP RuntimeZ.DLL (11.3.3.061213 Reg=English Loc=0x0000): /Applications/Microsoft Office 2004/Office/Microsoft Component Plugin 3: MCPZ.stb (11.3.3.061213 Reg=English Loc=0x0000): /Applications/ Microsoft Office 2004/Office/Microsoft Component Plugin 4: MCPCoreZ (11.3.3.061213 Reg=English Loc=0x0000): /Applications/ Microsoft Office 2004/Office/Microsoft Component Plugin 5: Microsoft Framework UI (11.3.3.061213 Reg=English Loc=0x0409): /Applications/Microsoft Office 2004/Office/Microsoft Framework 6: Microsoft Framework DB (11.3.3.061213 Reg=English Loc=0x0409): /Applications/Microsoft Office 2004/Office/Microsoft Framework 7: Microsoft Entourage (11.3.3.061214 Reg=English Loc=0x0409): /Applications/Microsoft Office 2004/Microsoft Entourage 8: ShMem (11.2.4.060425 Reg=English Loc=0x0000): /Applications/ Microsoft Office 2004/Office/ShMem.bundle/Contents/MacOS/ShMem 9: English Spelling (11.00.00.000 Reg=(null) Loc=0x0000): /Applications/Microsoft Office 2004/Shared Applications/Proofing Tools/English Spelling 10: SoundManagerComponents (3.9.1 Reg=English Loc=0x0000): /System/Library/Components/SoundManagerComponents.component/Contents/ MacOS/S oundManagerComponents 11: AOAHALPlugin (2.5.6b5 Reg=English Loc=0x0000): /System/Library/Extensions/IOAudioFamily.kext/Contents/PlugIns/ AOAHALPlugin. bundle/Contents/MacOS/AOAHALPlugin 12: QuickTimeFireWireDV (7.1.3 Reg=en_US Loc=0x0000): /System/Library/QuickTime/QuickTimeFireWireDV.component/Contents/MacOS/ Quick TimeFireWireDV 13: Japanese Encodings (2.0 Reg=English Loc=0x0000): /System/Library/TextEncodings/Japanese Encodings.bundle/Contents/MacOS/Japanese Encodings 14: Unicode Encodings (2.0 Reg=English Loc=0x0000): /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings 15: AutomatorCMM (63 Reg=English Loc=0x0000): /System/Library/ Contextual Menu Items/AutomatorCMM.plugin/Contents/MacOS/AutomatorCMM 16: SpotlightCM (121.36 Reg=English Loc=0x0000): /System/Library/ Contextual Menu Items/SpotlightCM.plugin/Contents/MacOS/SpotlightCM 17: ApplePixletVideo (1.2d5 Reg=English Loc=0x0000): /System/Library/QuickTime/ApplePixletVideo.component/Contents/MacOS/ ApplePix letVideo 18: FolderActionsMenu (1.3.1 Reg=English Loc=0x0000): /System/Library/Contextual Menu Items/FolderActionsMenu.plugin/Contents/MacOS/FolderActionsMenu 19: libSystem.B.dylib: /usr/lib/libSystem.B.dylib 20: libmathCommon.A.dylib: /usr/lib/system/libmathCommon.A.dylib 21: CoreText: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ Framewor ks/CoreText.framework/Versions/A/CoreText 22: ATS: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ Framewor ks/ATS.framework/Versions/A/ATS 23: CoreGraphics: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ Framewor ks/CoreGraphics.framework/Versions/A/CoreGraphics 24: CoreFoundation: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/ CoreFoundatio n 25: CoreServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/ CoreServices 26: libicucore.A.dylib: /usr/lib/libicucore.A.dylib 27: libobjc.A.dylib: /usr/lib/libobjc.A.dylib 28: IOKit: /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit 29: libauto.dylib: /usr/lib/libauto.dylib 30: CarbonCore: /System/Library/Frameworks/CoreServices.framework/Versions/A/ Frameworks/Carb onCore.framework/Versions/A/CarbonCore 31: OSServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/ Frameworks/OSSe rvices.framework/Versions/A/OSServices 32: CFNetwork: /System/Library/Frameworks/CoreServices.framework/Versions/A/ Frameworks/CFNe twork.framework/Versions/A/CFNetwork 33: WebServicesCore: /System/Library/Frameworks/CoreServices.framework/Versions/A/ Frameworks/WebS ervicesCore.framework/Versions/A/WebServicesCore 34: SearchKit: /System/Library/Frameworks/CoreServices.framework/Versions/A/ Frameworks/Sear chKit.framework/Versions/A/SearchKit 35: Metadata: /System/Library/Frameworks/CoreServices.framework/Versions/A/ Frameworks/Meta data.framework/Versions/A/Metadata 36: libz.1.dylib: /usr/lib/libz.1.dylib 37: Security: /System/Library/Frameworks/Security.framework/Versions/A/Security 38: DiskArbitration: /System/Library/Frameworks/DiskArbitration.framework/Versions/A/ DiskArbitrat ion 39: SystemConfiguration: /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/ SystemCo nfiguration 40: libgcc_s.1.dylib: /usr/lib/libgcc_s.1.dylib 41: libbsm.dylib: /usr/lib/libbsm.dylib 42: CoreAudio: /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio 43: ApplicationServices: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ Applicat ionServices 44: AE: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ Framewor ks/AE.framework/Versions/A/AE 45: ColorSync: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ Framewor ks/ColorSync.framework/Versions/A/ColorSync 46: PrintCore: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ Framewor ks/PrintCore.framework/Versions/A/PrintCore 47: QD: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ Framewor ks/QD.framework/Versions/A/QD 48: HIServices: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ Framewor ks/HIServices.framework/Versions/A/HIServices 49: LangAnalysis: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ Framewor ks/LangAnalysis.framework/Versions/A/LangAnalysis 50: FindByContent: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ Framewor ks/FindByContent.framework/Versions/A/FindByContent 51: LaunchServices: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ Framewor ks/LaunchServices.framework/Versions/A/LaunchServices 52: SpeechSynthesis: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ Framewor ks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis 53: ImageIO: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ Framewor ks/ImageIO.framework/Versions/A/ImageIO 54: libcrypto.0.9.7.dylib: /usr/lib/libcrypto.0.9.7.dylib 55: libcups.2.dylib: /usr/lib/libcups.2.dylib 56: libJPEG.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ Framewor ks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib 57: libJP2.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ Framewor ks/ImageIO.framework/Versions/A/Resources/libJP2.dylib 58: libGIF.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ Framewor ks/ImageIO.framework/Versions/A/Resources/libGIF.dylib 59: libRaw.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ Framewor ks/ImageIO.framework/Versions/A/Resources/libRaw.dylib 60: libTIFF.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ Framewor ks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib 61: libPng.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ Framewor ks/ImageIO.framework/Versions/A/Resources/libPng.dylib 62: libRadiance.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ Framewor ks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib 63: Accelerate: /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate 64: vImage: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/ vImage .framework/Versions/A/vImage 65: vecLib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/ vecLib .framework/Versions/A/vecLib 66: libvMisc.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/ vecLib .framework/Versions/A/libvMisc.dylib 67: libvDSP.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/ vecLib .framework/Versions/A/libvDSP.dylib 68: libBLAS.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/ vecLib .framework/Versions/A/libBLAS.dylib 69: libLAPACK.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/ vecLib .framework/Versions/A/libLAPACK.dylib 70: DesktopServicesPriv: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/ Versions/A/D esktopServicesPriv 71: Foundation: /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation 72: libxml2.2.dylib: /usr/lib/libxml2.2.dylib 73: libiconv.2.dylib: /usr/lib/libiconv.2.dylib 74: libGL.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/ libGL.dylib 75: libGLU.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/ libGLU.dyli b 76: Carbon: /System/Library/Frameworks/Carbon.framework/Versions/A/ Carbon 77: ImageCapture: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ ImageCaptu re.framework/Versions/A/ImageCapture 78: SpeechRecognition: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ SpeechReco gnition.framework/Versions/A/SpeechRecognition 79: SecurityHI: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ SecurityHI .framework/Versions/A/SecurityHI 80: Ink: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ Ink.framew ork/Versions/A/Ink 81: Help: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ Help.frame work/Versions/A/Help 82: OpenScripting: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ OpenScript ing.framework/Versions/A/OpenScripting 83: Print: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ Print.fram ework/Versions/A/Print 84: HTMLRendering: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ HTMLRender ing.framework/Versions/A/HTMLRendering 85: NavigationServices: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ Navigation Services.framework/Versions/A/NavigationServices 86: CarbonSound: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ CarbonSoun d.framework/Versions/A/CarbonSound 87: CommonPanels: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ CommonPane ls.framework/Versions/A/CommonPanels 88: HIToolbox: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ HIToolbox. framework/Versions/A/HIToolbox 89: OpenGL: /System/Library/Frameworks/OpenGL.framework/Versions/A/ OpenGL 90: Cocoa: /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa 91: AppKit: /System/Library/Frameworks/AppKit.framework/Versions/C/ AppKit 92: CoreData: /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData 93: AudioToolbox: /System/Library/Frameworks/AudioToolbox.framework/Versions/A/ AudioToolbox 94: AudioUnit: /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit 95: QuartzCore: /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore 96: libsqlite3.0.dylib: /usr/lib/libsqlite3.0.dylib 97: libGLImage.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/ libGLImage. dylib 98: libCGATS.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ Framewor ks/CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib 99: libCSync.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ Framewor ks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib 100: libRIP.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ Framewor ks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib 101: QuickTime: /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime 102: libstdc++.6.dylib: /usr/lib/libstdc++.6.dylib 103: libmx.A.dylib: /usr/lib/libmx.A.dylib 104: libresolv.9.dylib: /usr/lib/libresolv.9.dylib 105: vecLib: /System/Library/Frameworks/vecLib.framework/Versions/A/ vecLib 106: AGL: /System/Library/Frameworks/AGL.framework/Versions/A/AGL 107: QuickTimeComponents (7.1.3 Reg=en_US Loc=0x0000): /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/ Quick TimeComponents 108: QuickTimeH264 (7.1.3 Reg=en_US Loc=0x0000): /System/Library/QuickTime/QuickTimeH264.component/Contents/MacOS/ QuickTimeH2 64 109: QuickTimeH264.altivec (7.1.3 Reg=en_US Loc=0x0000): /System/Library/QuickTime/QuickTimeH264.component/Contents/Resources/ QuickTi meH264.altivec 110: QuickTimeMPEG4 (7.1.3 Reg=en_US Loc=0x0000): /System/Library/QuickTime/QuickTimeMPEG4.component/Contents/MacOS/ QuickTimeM PEG4 111: OpenTransport: /System/Library/PrivateFrameworks/OpenTransport.framework/ OpenTransport 112: DVComponentGlue: /System/Library/Frameworks/DVComponentGlue.framework/Versions/A/ DVComponentG lue Operating System Information Operating System: Mac OS X 10.4.8 (Build 8L127) CPU: G4 (7450), Number: 1, Speed: 1249 MHz gestaltPhysicalRAMSize err = 0, result = 1536 MB gestaltSystemVersion err = 0, result = 0x1048 Screen: 1280 x 800, depth = 32, ltbr = 0, 0, 800, 1280 Microsoft Application Information: Error Reporting UUID: 89ABA838-A710-11DB-8C47-000A95F05334 Time from launch: 0 hours, 11 minutes, 37 seconds Total errors on this client: 25 Tag: Emails are arriving as duplicates of 4! Tag: 74202
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 - Lost Links I am using Entourage with exchange. I had to rebuild my Entourage database and since the rebuild my Links are missing. I was using Projects within Entourage to link to relevant emails. Should the links data of been sync'd with exchange or is this something that cannot be retrieved after a database rebuild. Tag: Emails are arriving as duplicates of 4! Tag: 74201
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 - Deleted messages won't move to Trash- they stay in my in-box-- When I delete the spam from my in-box, it won't move to trash-- it stays in my inbox. For that matter, when I delete any email, it won't leave my inbox. I've tried going into my advanced account setting and checked the box: "move my deleted message to TRASH". Nothing happens. Help! Tag: Emails are arriving as duplicates of 4! Tag: 74199
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 - Mark mail as read? Hi, I'm developing some AppleScript's based on a thread started by Dave Edelstein aided by the excellent input from Paul Berkowitz. The basic idea is that the script will tell me how many tasks, events and new mails I have. I'm then able to get the AppleScript to read the items to me, including e-mail. I have most of it working although there are a few things that could be improved. However, one of the things I'm having trouble with is setting a new mail as 'read' after I have had it read out to me. Does anyone know how to do this with Applescript? Thanks for your help. Tag: Emails are arriving as duplicates of 4! Tag: 74197
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 - Custom view with dates? I am trying to create a custom view that includes mail messages with a specific text in the subject, but only those that have been sent or received since a certain date, say the beginning of the year. The "date sent" or "date received" entries from the drop-down menu of a criterion are associated with a "days old" input only, not specific dates. This means that if, for example, I enter "is less than" 40 days old, I will keep having to change that number all the time, so that all the messages since the beginning of the year stay in the view. Is there any way around this? Thanks George Tag: Emails are arriving as duplicates of 4! Tag: 74195
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 - [PALM] Lost Zune, Corrupted Database : How to retrieve adress > Ce message est au format MIME. Comme votre programme de lecture de courriers ne comprend pas ce format, il se peut que tout ou une partie de ce message soit illisible. --B_3253871060_392608 Content-type: text/plain; charset="ISO-8859-1" Content-transfer-encoding: 8bit Hi, Hurried reader ? The question is : how to synch a new Palm with a new identity in Entourage with an existing synching ³Entourage Storage² file ? Got time ? In a precedent episode (topic), the user (me) lost his database because of the 4 gigs limit, and Entourage proved unable to restart with this identity. Maybe a 2004, compared to a X version, will be able to, but that¹s for the next season. Anyway, the user had a Palm Zire synching to Entourage. He was happy, thinking it was a solid backup for his adress book. Sadly, this Zire got lost/stolen 2 weeks before Entourage crashed. Sad story, is it ? Tragic enough for Hollywood. I have this ³Entourage Storage² in my Palm identity folder. It contains a lot of garbish characters when opened with a text/hex reader but also my adress book. Good good good. But how can I synch it with a new Palm and new identity ? Don¹t know. Bad bad bad. Should the Entourage - identity have the same name as before ? Should the Palm identity be also equal ? Same Zire ? And so on. Before buying, I¹d like to know. Thanks a LOT for helping me. Greetings, Alban --B_3253871060_392608 Content-type: text/html; charset="ISO-8859-1" Content-transfer-encoding: quoted-printable <HTML> <HEAD> <TITLE>[PALM] Lost Zune, Corrupted Database : How to retrieve adress book &= nbsp;?</TITLE> </HEAD> <BODY> Hi, Hurried reader ? The question is : how to synch a new Palm with a ne= w identity in Entourage with an existing synching “Entourage Storage&#= 8221; file ? Got time ? In a precedent episode (topic), the user (me) lost his database because of = the 4 gigs limit, and Entourage proved unable to restart with this identity.= Maybe a 2004, compared to a X version, will be able to, but that’s fo= r the next season. Anyway, the user had a Palm Zire synching to Entourage. He was happy, think= ing it was a solid backup for his adress book. Sadly, this Zire got lost/sto= len 2 weeks before Entourage crashed. Sad story, is it ? Tragic enough for H= ollywood. I have this “Entourage Storage” in my Palm identity folder. It = contains a lot of garbish characters when opened with a text/hex reader but = also my adress book. Good good good. But how can I synch it with a new Palm = and new identity ? Don’t know. Bad bad bad. Should the Entourage - identity have the same name as before ?  Should= the Palm identity be also equal ? Same Zire ? And so on. Before buying, I&#= 8217;d like to know. Thanks a LOT for helping me. Greetings, Alban   </BODY> </HTML> --B_3253871060_392608-- Tag: Emails are arriving as duplicates of 4! Tag: 74194
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 - How to create a link in an entourage email message > This message is in MIME format. Since your mail reader does not understand this format, some or all of this message may not be legible. --B_3253802300_399058 Content-type: text/plain; charset="US-ASCII" Content-transfer-encoding: 7bit Hello knowledgeable entourage users, I have been wanting to learn how to create links in an email using entourage. I find if I type in a web address and I am in HTML sometimes it goes through the email to the receiver as an active link, sometimes it does not. I need to know how to do this? Is there a procedure to follow? Thank you. Please reply. David --B_3253802300_399058 Content-type: text/html; charset="US-ASCII" Content-transfer-encoding: quoted-printable <HTML> <HEAD> <TITLE>How to create a link in an entourage email message </TITLE> </HEAD> <BODY> Hello= knowledgeable entourage users,   I have been wanting to learn how to create links in an email us= ing entourage. I find if I type in a web address and I am in HTML sometimes it<= BR> goes through the email to the receiver as an active link, sometimes it does= not. I need to know how to do this? Is there a procedure to follow? Thank<B= R> you. Please reply. David   </BODY> </HTML> --B_3253802300_399058-- Tag: Emails are arriving as duplicates of 4! Tag: 74186
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 - Entourage webmail Config and Internal Exchange Adress Hallo Folks So at first point sorry my english is very bad, but maybe you understandig witch problem i have ;). So i using Entourage 2004 (U2Date). I have configured a Exchange Profile witch connect over the owa address to the Server. Well so it works fine from external with the owa solution. So now the problem. I cant access over the owa address to the calendars of the other users. So my solution is a alternative configuration on the existing Profile. Well this config makes it possible to connect to the Calendars when i am in the Network where the exchange is hosted. I Search for the alternative address configuration but i cant find the place where i cud insert the address. Is there a Solution dos anyone knows something about that? Thx for constructive answers Grezz Cy Tag: Emails are arriving as duplicates of 4! Tag: 74179
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 - Sync Service Crash syncing to iCal Can someone help? I have been able to sync Entourage to Address book but cannot get the iCal sync to work. I have tried all the resets, etc but still get the same error. I get the Entourage Calendar in iCal but nothing syncs. I am not sure if this is a OS X problem or Entourage. Any help would be appreciated. Thanks, Chuck Here is what the Microsoft sync services crash log says: ********** Host Name: ckpiv-PowerBook Date/Time: 2007-02-08 16:29:06.490 -0500 OS Version: 10.4.8 (Build 8L127) Report Version: 4 Command: Microsoft Sync Services Path: /Applications/Microsoft Office 2004/Office/Microsoft Sync Services.app/Contents/MacOS/Microsoft Sync Services Parent: SyncServer [356] Version: 060202 (11.2.3) PID: 358 Thread: 0 Exception: EXC_BREAKPOINT (0x0006) Code[0]: 0x00000001 Code[1]: 0x9297c120 Thread 0 Crashed: 0 com.apple.Foundation 0x9297c120 _NSRaiseError + 264 1 com.apple.syncservices 0x96151ffc -[ISyncConcreteSession prepareToPullChangesForEntityNames:beforeDate:] + 332 2 ...soft.entourage.syncservices 0x0001baf8 0x1000 + 109304 3 ...soft.entourage.syncservices 0x00020d20 0x1000 + 130336 4 ...soft.entourage.syncservices 0x000100a4 0x1000 + 61604 5 ...soft.entourage.syncservices 0x00008b0c 0x1000 + 31500 6 ...soft.entourage.syncservices 0x000089b4 0x1000 + 31156 Thread 1: 0 libSystem.B.dylib 0x9000ab48 mach_msg_trap + 8 1 libSystem.B.dylib 0x9000aa9c mach_msg + 60 2 com.microsoft.shmem.bundle 0x013df204 MerpUnregisterCFMFragment + 3156 3 libSystem.B.dylib 0x9002b508 _pthread_body + 96 Thread 0 crashed with PPC Thread State 64: srr0: 0x000000009297c120 srr1: 0x000000000202f030 vrsave: 0x0000000000000000 cr: 0x24002442 xer: 0x0000000000000007 lr: 0x000000009297c0f8 ctr: 0x000000009293e264 r0: 0x0000000000000000 r1: 0x00000000bffff0c0 r2: 0x00000000a293b508 r3: 0x00000000a295fb88 r4: 0x0000000090a4eff0 r5: 0x000000009293d844 r6: 0x00000000bfffecf4 r7: 0x00000000000000ff r8: 0x00000000bfffece0 r9: 0x0000000000307100 r10: 0x0000000090a3d628 r11: 0x0000000024002442 r12: 0x000000009293e264 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000 r16: 0x0000000000000000 r17: 0x0000000000030000 r18: 0x00000000003071a0 r19: 0x0000000000030000 r20: 0x0000000000000001 r21: 0x0000000000030000 r22: 0x0000000000000000 r23: 0x0000000000000001 r24: 0x0000000000000000 r25: 0x0000000000000001 r26: 0x0000000000339580 r27: 0x0000000006555900 r28: 0x0000000006510390 r29: 0x00000000a6149988 r30: 0x0000000000399780 r31: 0x000000009297c028 Binary Images Description: 0x1000 - 0x27fff com.microsoft.entourage.syncservices 060202 (11.2.3) /Applications/Microsoft Office 2004/Office/Microsoft Sync Services.app/Contents/MacOS/Microsoft Sync Services 0x20d000 - 0x213fff com.unsanity.smartcrashreports Smart Crash Reports version 1.0 (1.0.1) /Users/ckpiv/Library/InputManagers/Smart Crash Reports/Smart Crash Reports.bundle/Contents/MacOS/Smart Crash Reports 0x218000 - 0x219fff com.CircusPonies.CPNoteBook ??? (0.6) /Users/ckpiv/Library/InputManagers/CPNoteBook/CPNoteBook.bundle/Contents/Mac OS/CPNoteBook 0x34c450 - 0x34c502 CFMPriv_CoreFoundation PEF binary: CFMPriv_CoreFoundation 0x34c700 - 0x34c7b5 CFMPriv_DVComponentGlue PEF binary: CFMPriv_DVComponentGlue 0x34c9f0 - 0x34ca93 CFMPriv_QuickTime PEF binary: CFMPriv_QuickTime 0x34cb10 - 0x34cb87 CFMPriv_System PEF binary: CFMPriv_System 0x34ce30 - 0x34cf00 CFMPriv_CarbonSound PEF binary: CFMPriv_CarbonSound 0x34cf80 - 0x34d053 CFMPriv_CommonPanels PEF binary: CFMPriv_CommonPanels 0x34d130 - 0x34d1eb CFMPriv_Help PEF binary: CFMPriv_Help 0x34d1f0 - 0x34d2ba CFMPriv_HIToolbox PEF binary: CFMPriv_HIToolbox 0x34d340 - 0x34d416 CFMPriv_HTMLRendering PEF binary: CFMPriv_HTMLRendering 0x34d680 - 0x34d753 CFMPriv_ImageCapture PEF binary: CFMPriv_ImageCapture 0x34d7d0 - 0x34d8b5 CFMPriv_NavigationServices PEF binary: CFMPriv_NavigationServices 0x34d920 - 0x34d9f6 CFMPriv_OpenScripting?MacBLib PEF binary: CFMPriv_OpenScripting?MacBLib 0x34dac0 - 0x34db7e CFMPriv_Print PEF binary: CFMPriv_Print 0x34db90 - 0x34dc5d CFMPriv_SecurityHI PEF binary: CFMPriv_SecurityHI 0x34dcd0 - 0x34ddb2 CFMPriv_SpeechRecognition PEF binary: CFMPriv_SpeechRecognition 0x34de20 - 0x34def3 CFMPriv_CarbonCore PEF binary: CFMPriv_CarbonCore 0x34df70 - 0x34e043 CFMPriv_OSServices PEF binary: CFMPriv_OSServices 0x34e120 - 0x34e1e2 CFMPriv_AE PEF binary: CFMPriv_AE 0x34e1f0 - 0x34e2b5 CFMPriv_ATS PEF binary: CFMPriv_ATS 0x34e330 - 0x34e407 CFMPriv_ColorSync PEF binary: CFMPriv_ColorSync 0x34e490 - 0x34e573 CFMPriv_FindByContent PEF binary: CFMPriv_FindByContent 0x34e5f0 - 0x34e6ca CFMPriv_HIServices PEF binary: CFMPriv_HIServices 0x34e740 - 0x34e820 CFMPriv_LangAnalysis PEF binary: CFMPriv_LangAnalysis 0x34e8b0 - 0x34e996 CFMPriv_LaunchServices PEF binary: CFMPriv_LaunchServices 0x34ea70 - 0x34eb47 CFMPriv_PrintCore PEF binary: CFMPriv_PrintCore 0x34eb50 - 0x34ec12 CFMPriv_QD PEF binary: CFMPriv_QD 0x34ed10 - 0x34edf9 CFMPriv_SpeechSynthesis PEF binary: CFMPriv_SpeechSynthesis 0x506000 - 0x5553c7 CarbonLibpwpc PEF binary: CarbonLibpwpc 0x5553d0 - 0x56d6bd Apple;Carbon;Multimedia PEF binary: Apple;Carbon;Multimedia 0x56ec00 - 0x57098b Apple;Carbon;Networking PEF binary: Apple;Carbon;Networking 0x106e6a0 - 0x1161152 PowerPlantZ PEF binary: PowerPlantZ 0x1161160 - 0x11644b8 MCP RuntimeZ.DLL PEF binary: MCP RuntimeZ.DLL 0x11644c0 - 0x132e847 MCPZ.stb PEF binary: MCPZ.stb 0x132e850 - 0x1377c79 MCPCoreZ PEF binary: MCPCoreZ 0x1378000 - 0x13e6fff com.microsoft.shmem.bundle 060425 (11.2.4) /Applications/Microsoft Office 2004/Office/ShMem.bundle/Contents/MacOS/ShMem 0x148a000 - 0x14a93e2 Microsoft Synchronization PEF binary: Microsoft Synchronization 0x5e13000 - 0x61134a0 Microsoft Framework UI PEF binary: Microsoft Framework UI 0x61134b0 - 0x622204c Microsoft Framework DB PEF binary: Microsoft Framework DB 0x8fe00000 - 0x8fe51fff dyld 45.3 /usr/lib/dyld 0x90000000 - 0x901bcfff libSystem.B.dylib /usr/lib/libSystem.B.dylib 0x90214000 - 0x90219fff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib 0x9021b000 - 0x90268fff com.apple.CoreText 1.0.2 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor ks/CoreText.framework/Versions/A/CoreText 0x90293000 - 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0x9303afff com.apple.help 1.0.3 (32) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.frame work/Versions/A/Help 0x93044000 - 0x93071fff com.apple.openscripting 1.2.5 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScript ing.framework/Versions/A/OpenScripting 0x9308b000 - 0x9309bfff com.apple.print.framework.Print 5.0 (190.1) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.fram ework/Versions/A/Print 0x930a7000 - 0x9310dfff com.apple.htmlrendering 1.1.2 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRender ing.framework/Versions/A/HTMLRendering 0x9313e000 - 0x9318dfff com.apple.NavigationServices 3.4.4 (3.4.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Navigation Services.framework/Versions/A/NavigationServices 0x931bb000 - 0x931d8fff com.apple.audio.SoundManager 3.9 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSoun d.framework/Versions/A/CarbonSound 0x931ea000 - 0x931f7fff com.apple.CommonPanels 1.2.2 (73) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPane ls.framework/Versions/A/CommonPanels 0x93200000 - 0x9350dfff com.apple.HIToolbox 1.4.8 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox. framework/Versions/A/HIToolbox 0x9365c000 - 0x93668fff com.apple.opengl 1.4.7 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL 0x93700000 - 0x93720fff libmx.A.dylib /usr/lib/libmx.A.dylib 0x93726000 - 0x93726fff com.apple.Cocoa 6.4 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa 0x93728000 - 0x93d5bfff com.apple.AppKit 6.4.7 (824.41) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit 0x940e8000 - 0x94158fff com.apple.CoreData 80 /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData 0x94191000 - 0x94254fff com.apple.audio.toolbox.AudioToolbox 1.4.3 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox 0x942a6000 - 0x942a6fff com.apple.audio.units.AudioUnit 1.4 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit 0x942a8000 - 0x9447bfff com.apple.QuartzCore 1.4.9 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore 0x944d1000 - 0x9450efff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib 0x94516000 - 0x94566fff libGLImage.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage. dylib 0x94792000 - 0x94a61fff com.apple.QuickTime 7.1.3 /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime 0x94b24000 - 0x94b95fff libstdc++.6.dylib /usr/lib/libstdc++.6.dylib 0x94f6a000 - 0x94f87fff libresolv.9.dylib /usr/lib/libresolv.9.dylib 0x96144000 - 0x961befff com.apple.syncservices 2.4 (189.2) /System/Library/Frameworks/SyncServices.framework/Versions/A/SyncServices 0x9af75000 - 0x9af93fff com.apple.OpenTransport 2.0 /System/Library/PrivateFrameworks/OpenTransport.framework/OpenTransport 0x9b00e000 - 0x9b00ffff com.apple.iokit.dvcomponentglue 1.7.9 /System/Library/Frameworks/DVComponentGlue.framework/Versions/A/DVComponentG lue Tag: Emails are arriving as duplicates of 4! Tag: 74173
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 - Error: -3253 When I open the entourage the first message I get is this Error: -3253 it says that it couldn't connect to my mail box but when I hit the send&receive button its gonna ok no problem. But I'm pretty uncomfortable with the first thing is an error whenever I open entourage. Is there anyway to solve this? Tag: Emails are arriving as duplicates of 4! Tag: 74172
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 - Unable to connect to Exchange Server Hello All, I am having a problem with Entourage connecting to my company's exchange server when using a modem connection. If I connect to the internet using Airport or ethernet I can connect to exchange. This only happens when I use a modem. I tried the built in powerbook modem and also a broadband connect card which shows up as a modem in the network system preference pane. I checked the boxes for all of the ports available in Network Port Configurations and made the broadband modem the first one on the list. I don't see Entourage trying to connect nor do I get an error message. We use Checkpoint SecureClient vpn and that connects without problems. Any help would be greatly appreciated. P.S. This is an exchange account. Tag: Emails are arriving as duplicates of 4! Tag: 74171
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 - Entourage refuses correct password after incorrect one is entered Hi All, Entourage 11.3.3 061214, we see this error consistently. When you don't have a password entered in the account settings, it will ask you each time you check mail. If you launch Entourage, and enter the wrong password, it will never accept the correct password until you login / logout. Killing the db daemon doesn't work. Anyone see this? Tag: Emails are arriving as duplicates of 4! Tag: 74170
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 - Is there a solution to the 1025 error with AOL? I have correctly configured an AOL account for collecting and sending through Entourage, or so I thought. I keep getting intermittent 1025 error messages, telling me I have not correctly assigned folders. Problem is, I can't find what's wrong with the settings. All boxes are checked and the folders they are assigned to are correct. How do I fix this???? Tag: Emails are arriving as duplicates of 4! Tag: 74169
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 - Connecting to Exchange - folder tree limit? All, I'm connecting to an Exchange 2000 server. Everything seems to be fine until I try to go 3 levels deep in the folder hierarchy. Then Entourage can't find and messages or subfolders. It's very strange. When I try to get the folder properties, Entourage tells me it can't connect to the server, even though I know perfectly well it's connected and downloading mail properly. Anyone? Thanks! Marc Tag: Emails are arriving as duplicates of 4! Tag: 74166
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 - Recovering corrupt data from Entourage I had a corrupted Entourage X Database so I upgraded to Office 2004. I hoped Office 2004 would import the Old Entourage X Database. Entourage 2004 only partially imported data. I want to restore my old calendar and notes data, as well as sent and inbox emails. What help is there? Thank you!! Tag: Emails are arriving as duplicates of 4! Tag: 74154
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 - deferred sending in entourage In Outlook, there is a message options box which allows you to set a "send on" date. Is there something comparable in Entourage? I haven't found anything about this in Google or on the Entourage:Mac page... Tag: Emails are arriving as duplicates of 4! Tag: 74152
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 - deferred sending in entourage In Outlook, there is a message options box which allows you to set a "send on" date. Is there something comparable in Entourage? I haven't found anything about this in Google or on the Entourage:Mac page... Tag: Emails are arriving as duplicates of 4! Tag: 74151
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 - Shared Calendar invitations lack "accept/decline" options Hi everyone. We have a mixed PC/Mac environment using Outlook/ Entourage. We're seeing strange behavior with the shared calendar; If the Entourage user creates and event on the shared calendar, PC/ Outlook users receive the invitation and have the option to accept/ decline, but the Entourage user receives the invitation without any option to accept or decline the meeting. If the PC user creates a meeting in the shared calendar with the Entourage user as an invitee, the invitation sent to the Entourage user DOES have the option to accept/decline. The other twist in all of this is we also have Blackberry enterprise server integration (BES), and the invitation to the Entourage user that did not have accept/decline option in fact appear on the blackberry calendar. After we saw this, we checked OWA on the account and expected to see the calendar entry their also but it wasn't. Very strange behavior. Any advice would be appreciated. Regards, Raymond Tag: Emails are arriving as duplicates of 4! Tag: 74146
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 - Most of my address book contacts have suddenly disappeared! I noticed that my address book, usually has 2000 or so contacts, suddenly had 59. I did a rebuild of the database, now it has 361. Yikes! Where did my other contacts go? How can I get them back? Thanks! Tag: Emails are arriving as duplicates of 4! Tag: 74141
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 - can't send E-mail--SMTP service requires secure connection I just set up an E-mail account on Entourage for my sbcglobal.net E- mail address. However, I was unable to send mail from that account as I kept getting the error message that the server is unable to send E- mail from a secure connection (error 17982). I then went into the advance options under sending E-mail and I unchecked the first option-- SMTP SERVICE REQUIRES SECURE CONNECTION. After doing this I could successfully send E-mails. Are there any problems with my unchecking this box? What security do I sacrifice, if any? thanks, Doug Tag: Emails are arriving as duplicates of 4! Tag: 74139
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 - Entourage 2004 cannot retrieve/send mail through a proxy server I have read many posts and messages about using Entourage 2004 through a proxy. They usually go as follows: User: "I used Entourage X through a proxy where did the settings go??" Expert: "Entrourage 2004 uses the Mac OS X network settings for the proxy. Under System Preferences." User: "There is no mail (smtp/pop3) proxy listed there!" Expert: "Just set the web (http/https) proxy and Entourage 2004 will use that automatically" User: "It doesn't work!" [no reply] Well, I'm here to add a bit more to this problem and ask for an explanation. I have a user with OS X and Office 2004 11.3.3 (latest update). They cannot get Entourage to work through our network. I am the network administrator here and I could not get it to work. The System Preferences has the proxy set fine. Safari works with it. Firefox works. iChat works. Entourage 2004 does not work. I fired up Etherpeek to trace what was going on. I sniffed all traffic from the user's machine while they ran Entourage 2004 and tried to check mail...and I found.... Entourage 2004 does NOT use the proxy settings from the System Preferences Network settings!!!!!! I clearly saw Entrourage trying to connect DIRECTLY to the DNS name of the mail server defined in its Accounts....and of course it was refused. I took down the firewall briefly to troubleshoot. Entourage 2004 worked FINE. My conclusion: anyone who says Entourage 2004 uses the System Preferences in Mac OSX to connect through a proxy if it is set is not correct. I checked and double-checked the proxy settings. I tested loads of applications through the proxy, manually defining it AND trying to use the System Defined proxy. Everything worked fine except Entourage 2004. If someone could further explain this, I would greatly appreciate it. Tag: Emails are arriving as duplicates of 4! Tag: 74138
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 - Crashing after complete rebuild . Thanks for helping me ! Hi, Seems my Database was over the 4Gigs limit. My Main Identity (France here, its name is Identité Principale) quitted unexpectedly yesterday. Had the simple database rebuild. Not working. Had a complete rebuild, and then the simple one after, as required by app. Not working. Damn. I went through many forums and FAQs and Entourage Help Page. What should I do now ? Require help. Oh yes, good idea. HELP PLEASE ! System is 10.3.9 / Entourage X version 10.1.6 --- Now I'm here, I have a side-quest : My Palm got stolen 2 weeks ago. Yes, that's the maximum-problems-law, you got one, you'll get another. Still, I have a "Entourage Storage" file in Palm directory. Hope I could recover my adress book, but what would be the process. --- Many thanks for reading, many others for helping. Increase your karma today ! Give me a feedback :) Tag: Emails are arriving as duplicates of 4! Tag: 74133
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 - using groups Hi using imac with word/ office 2004- have made up a group and named it now want to send e mail to that group put name of group in address line BUT always refuses t send states error- help please Jay Tag: Emails are arriving as duplicates of 4! Tag: 74130
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 - read reciept In Outlook for PC you can request a return email or "read reciept" from the recipient once they have opened the email. Can this be done with Entourage?? Tag: Emails are arriving as duplicates of 4! Tag: 74129
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 - What deal printing text and images? Even though have print images sometimes can only get text print, or images, or vice versa, what logic behind it all? Tanks Kevs OS 10.4.7 Office 2004 Tag: Emails are arriving as duplicates of 4! Tag: 74123
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 - Entourage - Import contacts from Outlook 2003 I have all of my contacts in Outlook 2003. I would like to import them into Entourage X Ver 10.1.6. Is there a way that I can import from Outlook 2003 or do I have to go round about to get this accomplished? What format would I export from in Outlook 2003 that from Entourage I could use that format to import that file? What format could I export Outlook 2003 in to one of the "programs" (as an interim step) for a program that is on the list of programs when in Entourage>Import>Programs, displays a list of programs that Entourage can import fromt? Any suggestions? Thanks in advance for details on interim steps. Tag: Emails are arriving as duplicates of 4! Tag: 74118
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 - Entourage X Rules Do Not Work Anymore Was wondering whether my version of Entourage X is corrupt. I am running the latest updates. Now, none of the rules for incoming mail are moving the messages to the appropriate folder. I have tweked and tuned them and they still don't work. Thanks for any input you may have. James Tag: Emails are arriving as duplicates of 4! Tag: 74117
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 - Synch Treo with Outlook on PC and Mac?????? Is there a way to synchronize my Treo 650 (or any Palm device) to both a Mac and a PC, but using MS Outlook on the PC? Would I run some Mac version of Outlook or Entourage on the Mac? Or use some third-party SW like "Missing Synch"? Anyone have any ideas? Thx! Mark Tag: Emails are arriving as duplicates of 4! Tag: 74116
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 - Sharing Tasks with Outlook users on an Exchange Server Hi all, I'm an IT tech who has been given the task to support a Mac user on our Exchange system- something new for me. In Outlook, our managers are currently set up to view subordinates' tasks- i.e. we can go into Tasks, File -> Open Other User's Folder and get a view of their tasks. For some reason we're not able to on the Entourage user. I was wondering if anyone had suggestions as to settings that I could check or even if what I'm proposing is possible. Thanks very much! Mike Tag: Emails are arriving as duplicates of 4! Tag: 74114
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 - Entourage to Outlook > This message is in MIME format. Since your mail reader does not understand this format, some or all of this message may not be legible. --B_3253624675_3996128 Content-type: text/plain; charset="US-ASCII" Content-transfer-encoding: 7bit I use a I Mac at home with Entourage and a Windows based laptop, with Outlook. I would like to be able to have my files and directory structure (and the emails they contain) synched with my laptop, so I have access to my data when I am on the road. Does anyone know how to accomplish this??? Many many thanks. Bob from New York --B_3253624675_3996128 Content-type: text/html; charset="US-ASCII" Content-transfer-encoding: quoted-printable <HTML> <HEAD> <TITLE>Entourage to Outlook</TITLE> </HEAD> <BODY> I use= a I Mac at home with Entourage and a Windows based laptop, with Outlook. <B= R> I would like to be able to have my files and directory structure (and the e= mails they contain) synched with my laptop, so I have access to my data when= I am on the road. Does anyone know how to accomplish this??? Many many thanks. Bob from New York </BODY> </HTML> --B_3253624675_3996128-- Tag: Emails are arriving as duplicates of 4! Tag: 74113
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 - Disappearing entries in public calendars > This message is in MIME format. Since your mail reader does not understand this format, some or all of this message may not be legible. --B_3253616851_656205 Content-type: text/plain; charset="ISO-8859-1" Content-transfer-encoding: 8bit Hello I have a user whose entries in a public calendar seem to disappear all by themselves. This does not happen all the time and since she had sent out some invitations that were responded to, it would appear that the entry was indeed put in the right calendar and not her personal one or anything. The responses to the invites do not have the customary link to the calendar entry but I am not sure that is because the entry disappeared or not. I would usually chalk this up as user error but it appears to that the responses to the invites didn¹t come from thin air and if they were in reference to another mistaken entry than there should be a link to the wrong entry at least. The public calendar in question is an account created solely for a conference room and nobody but the admin has access to that account and you cannot delete an entry that was put in by someone else unless you¹re the admin and since I¹m the admin, I know none of that happened. All my users have Office 2004 updated to latest and we are using an Exchange server 2003. Has anyone seen this before or know if this is a problem? Thanks Keith --B_3253616851_656205 Content-type: text/html; charset="ISO-8859-1" Content-transfer-encoding: quoted-printable <HTML> <HEAD> <TITLE>Disappearing entries in public calendars</TITLE> </HEAD> <BODY> Hello= I have a user whose entries in a public calendar seem to disappear all by t= hemselves. This does not happen all the time and since she had sent out some= invitations that were responded to, it would appear that the entry was inde= ed put in the right calendar and not her personal one or anything. The responses to the invites do not have the customary link to the calendar= entry but I am not sure that is because the entry disappeared or not. I would usually chalk this up as user error but it appears to that the resp= onses to the invites didn’t come from thin air and if they were in ref= erence to another mistaken entry than there should be a link to the wrong en= try at least. The public calendar in question is an account created solely for a conferen= ce room and nobody but the admin has access to that account and you cannot d= elete an entry that was put in by someone else unless you’re the admin= and since I’m the admin, I know none of that happened. All my users have Office 2004 updated to latest and we are using an Exchang= e server 2003. Has anyone seen this before or know if this is a problem? Thanks Keith </BODY> </HTML> --B_3253616851_656205-- Tag: Emails are arriving as duplicates of 4! Tag: 74107
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 - sbcglobal subaccounts on Entourage for Macintosh I have OSX and I use Entourage 2004 (v. 11.3.3). I was able to successfully set up an account for my main sbcglobal.net E-mail address. I am receiving E-mail fine on that address. However, when I tried to set up an sbcglobal subaccount I was unsuccessful. Entourage just returns an error asking me for proper username/password or a recheck of security settings. Any ideas? Doug Tag: Emails are arriving as duplicates of 4! Tag: 74105
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 - sbcglobal subaccounts on Entourage for Macintosh I OSX and I use Entourage 2004 (v. 11.3.3). I was able to successfully set up an account for my main sbcglobal.net E-mail address. I am receiving E-mail fine on that address. However, when I tried to set up an sbcglobal subaccount I was unsuccessful. Entourage just returns an error asking for proper username/password or recheck of security settings. Any ideas? Doug Tag: Emails are arriving as duplicates of 4! Tag: 74104
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 - Entourage X temp file For some reason Entourage sends spam attachments to a "temp" file. How do I set up a mailing list rule so it doesn't do that? Tag: Emails are arriving as duplicates of 4! Tag: 74102
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 - back up inbox Hi - I'm using entourage as a part of Office X on a Mac and have a lot of emails in my inbox. What I'd like to do (since some of these emails may be required at some future point) is to make a copy of the inbox as it is today (to a CD for example) and then delete all those that are not currently important so as to make the inbox more manageable. I can't figure out which file I need to save or where it is opn the system. I would have expected this to be a relativelt simple task - but clearlyt I am more simple than the system! Any help much appreciated..... Tag: Emails are arriving as duplicates of 4! Tag: 74098
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 - Calendar printing quirk Can someone please try to recreate this "quirk" in Entourage 11.3.3: 1) Create a Calendar event on an upcoming Sunday. Make it an "all- day" event. For example, create the event for Sunday, Feb. 11. 2) In the Calendar, select the "week" view option. Select the week prior to the Sunday for which you created the event. 3) Print the calendar for the week in question. On my computers, the Sunday event will show up the previous Tuesday on the week-format printout. In the example above, the event for Sunday, Feb. 11 will show up on Tuesday, Feb. 6. (It will also show up on the 11th). If anyone can corroborate this issue, I'd appreciate it. If anyone has an explanation or a fix, I'd appreciate it even more. Many thanks in advance! Tag: Emails are arriving as duplicates of 4! Tag: 74097
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 - using 'crossover' to run outlook 2003 on intel macs greetings - i was wondering if anyone has used crossover ( a new windows-on-mac enabler that is still in beta mode) to run outlook 2003 on a mac. i will be trying to install it later today but thought it may be prudent to check other people's experience on this. i find outlook to be a much better email and communications tool including its layout and support. background - i have been using entourage for a while to connect to my company's exchange server and have been unimpressed with the only partial support so i have reverted to using a mac and a windows machine concurrently but would like to consolidate all onto the mac platform (since its much much better than anything MS will ever come up with in the foreseeable future). MS's only products of value are the office suite that they use to chain most of their customers to windows IMO. Tag: Emails are arriving as duplicates of 4! Tag: 74096
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 - Lockups while folders are sync'ing I have recently started to use Entourage (I'm a new mac user) at work. We are on an Exchange server and I'm having problems with folders syncing and locking up my mac periodically throughout the day. When I first loaded Entourage, it sync'ed all of my folders and that process took a while - I'm okay with that. Since then, I have turned off the scheduled jobs that caused periodic sync's with all folders. I also moved all of my old "sent items" messages to another folder - this has helped since this folder was sync'ed everytime I sent a new email and it had thousands of messages in it. At this point, I'm still struggling with two remaining issues: 1. Every time I restart Entourage, it wants to sync all of my folders. This process does not take as long as the first time, but it does take at least 5 minutes. During the majority of that time, Entourage is frequently displaying the spinning color wheel and I'm not able to do much. It annoying that I have to wait every morning before I can start using email. 2. Periodically through out the day, Entourage will sync what seems to be random folders. I expect it to sync my inbox and any folder that I move a message to, but it will occasionally sync other folders that I have not touched. In both cases above, I would have expected Entourage to sync completely in the background. Its frustrating that the sync operation has an impact on my work in the foreground (spinning color wheel pops up and I can 't type or navigate for sometimes up to 30 seconds.) Is there anyway to reduce or eliminate these "lockups"? Thanks, Ed Scott Tag: Emails are arriving as duplicates of 4! Tag: 74085
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 - deleting old addresses from "Mail" pop-up box I have no trouble deleting old (wrong) addresses from my Address book, but they continue to appear when I am addressing a new email--which means I often either choose the wrong address, or have to check my Address book every time. How do I delete them permanently? Tag: Emails are arriving as duplicates of 4! Tag: 74084
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 - deleting old addresses from "Mail" pop-up box I have no trouble deleting old (wrong) addresses from my Address book, but they continue to appear when I am addressing a new email--which means I often either choose the wrong address, or have to check my Address book every time. How do I delete them permanently? Tag: Emails are arriving as duplicates of 4! Tag: 74083
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 - E-mails Don't Print Correctly We transferred our Entourage X Main Identity on a PowerBook G3 to Entourage 2004 on a MacBook Pro. The only thing that is not working properly is the printing of some (but not all) e-mails. Some of them will only print with about 7 blank lines between every printed line. Thus a one page e-mail becomes a seven page e-mail when printed. It happens both on old (prior to transfer) and new (after transfer) e- mails and on both sent and received e-mails. There doesn't seem to be any rhyme or reason to when it does happen and when it doesn't. Does anyone know how to correct this? Tag: Emails are arriving as duplicates of 4! Tag: 74081
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 - ENT 2004 crashes when opening mail with embedded HTML > This message is in MIME format. Since your mail reader does not understand this format, some or all of this message may not be legible. --B_3253526232_944992 Content-type: text/plain; charset="ISO-8859-1" Content-transfer-encoding: 8bit For some reason, Entourage 2004 is crashing when I try to open a mail message with embedded HTML graphics (that is , it crashes when I try to open a mailing with an electronic newsletter but doesn¹t crash when I open a mail with a hyperlink in the text). This has not been an issue until this morning I changed no settings, did not update any fonts, etc., but now simply clicking on the message will cause Entourage to crash. I can¹t even get as far as seeing it in the Preview pane. It¹s a problem as we send out mailings to subscribers using HTML newsletters and I can¹t preview them now. It seems to be any mail from any source, not just mail from a single address or account. Any suggestions on what might be causing this or how I might solve it? I¹ve checked the database integrity and the system didn¹t find any errors. However, I guess I can do a full rebuild but I¹m trying to avoid it if possible. I¹m on an Exchange server and the rebuild blows away all of my contact and event categories so I have to reassign all of the categories to every event and contact, which is tedious. I¹m working on a MacBook Pro but have been for about 4 weeks with no prior issues between Office 2004, Rosetta, and the Intel processor. --B_3253526232_944992 Content-type: text/html; charset="ISO-8859-1" Content-transfer-encoding: quoted-printable <HTML> <HEAD> <TITLE>ENT 2004 crashes when opening mail with embedded HTML</TITLE> </HEAD> <BODY> For some reason, Entourag= e 2004 is crashing when I try to open a mail message with embedded HTML grap= hics (that is , it crashes when I try to open a mailing with an electronic n= ewsletter but doesn’t crash when I open a mail with a hyperlink in the= text). This has not been an issue until this morning – I changed no settings= , did not update any fonts, etc., but now simply clicking on the message wil= l cause Entourage to crash. I can’t even get as far as seeing it in th= e Preview pane. It’s a problem as we send out mailings to subscribers = using HTML newsletters and I can’t preview them now. It seems to be an= y mail from any source, not just mail from a single address or account. Any suggestions on what might be causing this or how I might solve it? I&#8= 217;ve checked the database integrity and the system didn’t find any e= rrors. However, I guess I can do a full rebuild but I’m trying to avoi= d it if possible. I’m on an Exchange server and the rebuild blows away= all of my contact and event categories so I have to reassign all of the cat= egories to every event and contact, which is tedious. I’m working on a MacBook Pro but have been for about 4 weeks with no = prior issues between Office 2004, Rosetta, and the Intel processor.</= FONT> </BODY> </HTML> --B_3253526232_944992-- Tag: Emails are arriving as duplicates of 4! Tag: 74078
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 - Right time = wrong time I import my iCal calendar into Entourage (2004 v. 11.3.3) and have a weird problem. If an event is scheduled for 2pm, it shows up in the calendar display (day, week or month) as 1pm. But when I open that individual event, it shows the time correctly as 2pm. How can I get Entourage's calendar to display the right time? Tag: Emails are arriving as duplicates of 4! Tag: 74071
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 - New Downloads page I've added a Downloads Page showing all downloads available on the "Entourage Help Page" site. Check it out. <http://www.entourage.mvps.org/downloads.html> Some useful scripts that all users will find helpful: * Quit Microsoft Database daemon * Delete Entourage Temporary Items Folder * Toggle Work Offline Exchange Users: * AutoArchive Exchange Account to "On My Computer" * How to script Entourage Setup (MS Exchange 2003) -- Diane Ross, Microsoft Mac MVP Entourage Help Page <http://www.entourage.mvps.org/> One of the top five MS Entourage resources listed on the Entourage Blog. <http://blogs.msdn.com/entourage/> Tag: Emails are arriving as duplicates of 4! Tag: 74070
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 - How to script Entourage Setup (MS Exchange 2003) Bill Smith, Mac MVP has kindly written a script to assists users with the setup of their Exchange account information. You'll find the script available for download along with the ReadMe here: How to script Entourage Setup (MS Exchange 2003) <http://www.entourage.mvps.org/exchange/setup_script.html> -- Diane Ross, Microsoft Mac MVP Entourage Help Page <http://www.entourage.mvps.org/> One of the top five MS Entourage resources listed on the Entourage Blog. <http://blogs.msdn.com/entourage/> Tag: Emails are arriving as duplicates of 4! Tag: 74069
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 - IMAP Sent Messages Date incorrect I noticed that a number of my sent messages had the wrong date in the view for when they were sent. I decided to do a rebuild of database and download the folders all over. This caused numerous messages to come down with today's date but only in the sent messages folder. I use .Mac IMAP. Has anyone else noticed this and why this might have happened. My inbox, read mail and follow-up folders are totally fine. Tag: Emails are arriving as duplicates of 4! Tag: 74065
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 - Loss of use of message flagging feature Question: How can I regain the ability to flag a highlighted message that I received? When I click on the flag in the toolbar, it does not flag the message. Also, the flag icon no longer appears next to the attachment icon, below the "From" and under the "Inbox." Tag: Emails are arriving as duplicates of 4! Tag: 74049
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 - Synchronizing Entourage/Outlook Is there a way to synchronize between Entourage on a Mac and Outlook on PCs? I used to synchronize between these two platforms with a Palm m130, but since I upgraded to a Treo 650 it simply doesn't work. The synchronization process make dublets. I have now installed BlueTooth om both the G4/867 Mac and a Windows XP Pro computer. On the latter I see the option to synchronize Outlook with another Outlook, but what about Entourage? -- Per Erik Rønne http://www.RQNNE.dk Tag: Emails are arriving as duplicates of 4! Tag: 74048
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 - Sent mail wrong date I noticed that sent mail items from my .Mac mail IMAP server - some of it came down with the current date yet it was done in the past. I decided to rebuild the database and bring down all the mail. What happened was a ton of messages came down with the current date instead of the actual date. Has anyone seen this. I don't think there is much I can do about it. The messages in Apple's mail.app all have the right date but not Entourage and only in the Sent items folder. Tag: Emails are arriving as duplicates of 4! Tag: 74046
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 - OS X font issues Just hooked up a new iMac w/ latest dual Op softaware. Vesrion of Office is also current. When sending HTML emails to XP platforms, what starts out as 14' copy on my unit winds up 8.5 on recipients. Have tried varuious settings in Font Prefernces window w/ no change in results. Have also deleted "Office Font Cache" from hardrive Preferences Folder w/ no change in results. Thanks in advance for any advice. P Tag: Emails are arriving as duplicates of 4! Tag: 74044

I have an imap account and get my email through my Entourage at work.
Yesterday, I just started having the same email address/account come through
my separate home computer (through Entourage). This is when the troubles
began: 4 duplicates of every email that comes in.

What can I do?

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Re: Emails are arriving as duplicates of 4! by Kydd

Kydd
Fri Feb 09 14:02:59 CST 2007

Rebuild the database. Hold down the (alt) option key and click to open
Entourage. Choose the rebuild database option. You can delete the
backup copy it creates after a few days.

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