We run an exchange server, with almost everyone here using PCs. My boss and
I still run Macs, and use Entourage with IMAP as our email client. This
morning, he showed me his deleted items folder, which had emails going back
to 6/2/04, which is not as far back as they went last week. He said he had
emails in there from 2003, and wanted to know where his emails were. He is
using Entourage X, running on the latest version of Jaguar.
Searching through the old newsgroup messages, I found this one from March:
>> One user of mine is running Panther and has the current
>> version of Entourage. She is attaching to an Exchange
>> 2000 mail server. The problem is the deleted items folder
>> (trash) only holds messages for a few days then
>> mysteriously deletes them. I have turned off all
>> schedules that deal with automatically emptying the
>> trash. Does anyone have any ideas? Has anyone experienced
>> this before? Please help.
>
> If she;s using the Exchange server's Deleted Items folder (which would be
> normal), not the local Deleted folder, then yes, if the server's IT nasters
> have a "clean up" procedure implemented (also normal) items will be deleted
> when they run a maintenance schedule. If she doesn't actually want to delete
> messages, she shouldn't use the Deleted Items folder. She should create a
> "Halfway House - I Can't Really Make Up my Mind" folder and move the
> messages there instead of deleting them.
>
> --
> Paul Berkowitz
> MVP Entourage
This sounds very similar to my problem, except that this is the first time
this has happened. However, my Deleted Items folder wasn't affected, and my
messages go back to November 03. I am using Entourage 2001, running on OS
9.1
I'd appreciate any help anyone could give. Those emails have been written
off, but I'd like to know how to prevent this from happening again. Thanks.
-Sean