Email receipts?

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- Previous
  - 1
    - Size matters! ;) Font disparity in Entourage 2004 (... in the year 2006) Feel my pain. At long last, I bought into the hip new Apple commercials and took the plunge from Windows PC with Outlook 2000 to a new 20" iMac with Office for Mac (and Entourage instead of Outlook). These two programs, as I understood it, were supposed to be roughly the same software and therefore make my transition seemless and workable and most importantly (according to the Apple commercials)... *compatible*. [skit] "Hi, I'm Apple. Hi, I'm PC." "Apple: 'I work well with others.'" Oh yeah? The problem I am having is that when I was a Windows Outlook 2000 user, I always used 10-point font in HTML (so I could format text and insert images) with Outlook emails. (fyi - I used to compose my emails in Word which Entourage for some reason does not provide as an option) Now, if I compose an email in 10-point font using Entourage, the text is awkwardly difficult to read (for me while composing) because it is so small on the iMac display. I have seen "work arounds" posted about changing my default font to a higher point size, like 14-point or 16-point, but then what situation does that create for the receipient? Yes, it appears better to me visually but it also has a real effect on the font size for the recipient, right? This is my experience at least. I don't want to satisfy myself only to learn that my contacts are getting emails with gigantic fonts. I also do not want to need to readjust my emails every time (...so tedious). I think most of the world probably uses 10-point or 12-point as "standard" font size for letters, etc. . Does anybody have a solution? If not, then at least an explanation? Thanks, Jeromy PS - the Entourage 2004 preview window seems to have other "small font" issues and generally the text accompanying the buttons (reply, send/receive, etc) is inherently small and not able to be adjusted via preferences. I am also not willing to use the user accessibility "zoom" since it is awkward. I am in my twenties and have good eyesight, so it is not a vision thing. Why can't we all just come up with a universal standard for text fonts and attachments? Tag: Email receipts? Tag: 68501
  - 2
    - Offline global address book Entourage help claims you can work offline, composing new messages and replying to other messages. My problem is when working offline; I have no access to my company's global address book. I cannot find any additional information on it through help or in the account/preference settings. Tiger 10.4.7/Office X 2004/11.2.5 update. Any thoughts? Thanks. Tag: Email receipts? Tag: 68495
  - 3
    - Get Exchange Account name via AppleScript I am needing to get the Exchange Account Name of a few Macs whose profile name does not match their Exchange Account Name, and use that name in a startup script to mount a Windows 2003 Server. Can anyone here help me do this, or if it's even possible? Thanks, - Robyn Tag: Email receipts? Tag: 68492
  - 4
    - Open Other User's Folder We recently made the upgrade to Exchange 2003 from Exchange 5.5 and we are getting users migrated to Entourage from Outlook 2001. We find that the "Open other users folder" menu option does not work at all on any of our Macs with Tiger 10.4.7 + Entourage 11.2.5. We can open the dialog box, look up the user and set the type (calendar, address book, inbox) and the "account" is already set. No matter waht we do, we get the error message as follows: "The User's folder could not be found. Entourage could not find a mailbox for the user [user acct name] This is the message even if we are not looking for a mailbox, but just a calendar or resource." Tag: Email receipts? Tag: 68481
  - 5
    - very strange loss of mouse while using entourage Hello, this happens to me very rarely but when it does, I invariably lose part of an email, so I have to at least write and see if any else has it happen? It's happened on both my old g4 powerbook as well as on my new mbpro (i moved my user/settings/etc all over so ...) I *think* it has happened only while at working using (don't laugh) an MS natural kbd and an ms intellimouse through an iogear kvm. other machine on the kvm is a PC, zero problems ever so i dont *really* suspect the kvm but you never know. Also, I just installed the latest office 2004 patch today and it did happen afterwards. It's happened ever since i've used office 2004. So. While using Entourage (and it's ONLY happened while using Entourage), and drafting an email, i'll click the mouse (maybe i'm doing some odd click combo accidentally but i dont think so), and the system suddenly seems to think the left mouse button is permanently clicked. When i move the mouse up and down it highlights the text in the email. Mouse clicking doesnt work, but i do have a pointer. Only way I can start to save the machine is to ssh in from elsewhere and kill -TERM the entourage process. But the mouse is still hosed. So today I started just apple-tabbing through each open app and killing them one by one to see who/what was keeping this "hosed-ness" going. Killed Safari, Opera, no luck. Killed Adium, iTunes, no luck. got to Parallels and had to force quit (couldnt click on the suspend/power off buttons).. and my mouse came back to life. (for the record i had unplugged mouse/kvm/etc, plugged mouse in directly, all that stuff). Yet on my old powerbook, without parallels, this would also happen to me - and just going through killing random open apps would bring me back to usable. After i kill the offending apps everything is fine. I've pasted system.log entries during the time it happened and after... I don't see any obvious offenders but i'm happy to be wrong ! Also - this time it happened not long after coming out of sleep mode (you'll see it in the logs) but most of the time that's not the case .. Thanks for any help you can lend, Matt logs: Jul 18 10:54:19 krishna /System/Library/CoreServices/Dock.app/Contents/Resources/DashboardClient.app/Contents/MacOS/DashboardClient: removeDisplayMapping: _CGSUnmapFramebuffer returns -536870206 Jul 18 10:54:19 krishna /System/Library/CoreServices/Dock.app/Contents/Resources/DashboardClient.app/Contents/MacOS/DashboardClient: removeDisplayMapping: _CGSUnmapFramebuffer returns -536870206 Jul 18 10:54:19 krishna /Applications/Opera.app/Contents/MacOS/Opera: removeDisplayMapping: _CGSUnmapFramebuffer returns -536870206 Jul 18 10:54:19 krishna /System/Library/CoreServices/Dock.app/Contents/MacOS/Dock: removeDisplayMapping: _CGSUnmapFramebuffer returns -536870206 Jul 18 10:54:19 krishna /Applications/X-Chat Aqua/X-Chat Aqua.app/Contents/MacOS/X-Chat Aqua: removeDisplayMapping: _CGSUnmapFramebuffer returns -536870206 Jul 18 10:54:19 krishna /Applications/Microsoft Office 2004/Microsoft Entourage: removeDisplayMapping: _CGSUnmapFramebuffer returns -536870206 Jul 18 10:54:19 krishna /Applications/Microsoft Office 2004/Office/Microsoft Database Daemon: removeDisplayMapping: _CGSUnmapFramebuffer returns -536870206 Jul 18 10:54:19 krishna /Applications/Microsoft Messenger.app/Contents/SharedSupport/Alerts Daemon.app/Contents/MacOS/Alerts Daemon: removeDisplayMapping: _CGSUnmapFramebuffer returns -536870206 Jul 18 10:54:19 krishna /Applications/SSH Agent.app/Contents/MacOS/SSH Agent: removeDisplayMapping: _CGSUnmapFramebuffer returns -536870206 Jul 18 10:54:20 krishna configd[41]: AppleTalk startup complete Jul 18 10:54:22 krishna loginwindow[82]: removeDisplayMapping: _CGSUnmapFramebuffer returns -536870206 Jul 18 10:54:23 krishna loginwindow[82]: removeDisplayMapping: _CGSUnmapFramebuffer returns -536870206 Jul 18 10:54:24 krishna /System/Library/CoreServices/mcxd.app/Contents/MacOS/mcxd: DSGetCurrentConfigInfo(): dsGetRecordEntry() == -14061 Jul 18 10:54:24 krishna /System/Library/CoreServices/mcxd.app/Contents/MacOS/mcxd: DSGetCacheInfo(): DSGetCurrentConfigInfo() == -14061 Jul 18 10:54:24 krishna /System/Library/CoreServices/mcxd.app/Contents/MacOS/mcxd: *** MCXD.getComputerInfo: Couldn't get cache info -14061 Jul 18 10:54:29 krishna automount[153]: Using active Network View [NSL_default] from /Active Directory/All Domains\n Jul 18 10:54:36 krishna /System/Library/CoreServices/mcxd.app/Contents/MacOS/mcxd: DSGetCurrentConfigInfo(): dsGetRecordEntry() == -14061 Jul 18 10:54:36 krishna /System/Library/CoreServices/mcxd.app/Contents/MacOS/mcxd: DSGetCacheInfo(): DSGetCurrentConfigInfo() == -14061 Jul 18 10:54:36 krishna /System/Library/CoreServices/mcxd.app/Contents/MacOS/mcxd: *** MCXD.getComputerInfo: Couldn't get cache info -14061 Jul 18 10:55:01 krishna kernel[0]: in_delmulti - ignorning invalid inm (0x352ed4) Jul 18 10:55:10 krishna bootpd[4380]: interface en0: ip 172.16.11.18 mask 255.255.254.0 Jul 18 10:55:10 krishna bootpd[4380]: interface en2: ip 10.37.129.2 mask 255.255.255.0 Jul 18 10:55:10 krishna bootpd[4380]: interface en2: ip 192.168.2.1 mask 255.255.255.0 Jul 18 10:55:10 krishna named[4381]: starting BIND 9.2.2 -c /etc/com.apple.named.conf.proxy -f Jul 18 10:55:26 krishna /System/Library/CoreServices/mcxd.app/Contents/MacOS/mcxd: DSGetCurrentConfigInfo(): dsGetRecordEntry() == -14061 Jul 18 10:55:26 krishna /System/Library/CoreServices/mcxd.app/Contents/MacOS/mcxd: DSGetCacheInfo(): DSGetCurrentConfigInfo() == -14061 Jul 18 10:55:26 krishna /System/Library/CoreServices/mcxd.app/Contents/MacOS/mcxd: *** MCXD.getComputerInfo: Couldn't get cache info -14061 Jul 18 11:00:44 krishna bootpd[4380]: server name krishnapc Jul 18 11:00:56 krishna kernel[0]: (75: coreservicesd)tfp: failed on 0: Jul 18 11:03:02 krishna sudo: matt : TTY=ttyp3 ; PWD=/Users/matt/Downloads ; USER=root ; COMMAND=/bin/kill -TERM 4287 Jul 18 11:03:51 krishna bootpd[4380]: DHCP INFORM [en2]: 1,0:7b:85:89:3e:f3 <mattvm> Jul 18 11:03:54 krishna bootpd[4380]: DHCP INFORM [en2]: 1,0:7b:85:89:3e:f3 <mattvm> Jul 18 11:03:54 krishna bootpd[4380]: ACK sent mattvm 192.168.2.2 pktsize 300 Jul 18 11:11:28 krishna sudo: matt : TTY=ttyp2 ; PWD=/Users/matt ; USER=root ; COMMAND=/usr/bin/su Jul 18 11:12:15 krishna crashdump[4484]: Parallels crashed Jul 18 11:12:16 krishna crashdump[4484]: crash report written to: /Users/matt/Library/Logs/CrashReporter/Parallels.crash.log Jul 18 11:15:54 krishna kernel[0]: (75: coreservicesd)tfp: failed on 0: Jul 18 11:16:36 krishna kernel[0]: (75: coreservicesd)tfp: failed on 0: Jul 18 11:21:09 krishna kernel[0]: (75: coreservicesd)tfp: failed on 0: Jul 18 11:25:09 krishna kernel[0]: (75: coreservicesd)tfp: failed on 0: Tag: Email receipts? Tag: 68477
  - 6
    - Microsoft Exchange 2003, Entourage version 11.2.5 error sending mail Our Exchange Admin upgraded from Exchange 2000 to Exchange 2003 over the weekend, and mail had been working fine previously. Now, everything seems to work save for the fact that when I send out email, I get a pop up with the message: ========== Error Engourage is unable to access the mail account you are using with the mail server configured for that account Explanation The mail account is configured incorrectly in Entoruage. Review the mail account settings for typos and incorrect information (including your own email address), on the Tools menu, click Accounts. In Accounts, select the mail account and click Edit. The message has been move to your Drafts folder. Acccount name: "TestMail" Error -18597 =========== I've checked all the settings, and they all appear to be correct, so I'm kind of at a loss. Anyone have any suggestions? Tag: Email receipts? Tag: 68475
  - 7
    - Bouncing email Does anyone know if there is a plugin that can bounce junkmail back to its source like imail does? Thanks, Jamie Tag: Email receipts? Tag: 68474
  - 8
    - Only patrial export of inbox in E v. X I have posted several items about this problem client, but the short is he has a 3.8GB DB in Entourage v. X I deleted about 4000 emails, leaving him only with the last 3 months worth of email in his inbox. I then tried a rebuild on the database and it never completes - returns the same error as the attempts before deleting the 4000 emails: The database could not be rebuilt because there is not enough room on the disk to create the new database files. And there is plenty of room on the hard disk. So I exported (drag and drop all his folders to .mbox files), created him a new Identity and imported all the .mbox files and everything worked great, except the inbox.mbox. Even though there are 3 months worth of emails in the old identity for the export, only a handful of emails (20 or so) make it into the new Identity. It seems to be a problem with the drag and drop, creating the inbox.mbox (for it consistently is only 18.1MB). For now he is switching back and forth between Identities to access his old email, but does anyone have any tips on how to actually export the entire (3 months) inbox to the new Identity? Tag: Email receipts? Tag: 68472
  - 9
    - Different timezone issue Ok, after applying 11.2.5 update, the timezone on the calendar items is still messed up. In my case, my Entourage timezone is set to EDT and I am currently on the west coast (PDT). When I create a new calendar event, I get a warning banner saying that "Your computers timezone: West Central Africa" which is not correct. The event appears on the calendar correctly, and I believe that the reminders arrive correctly. But I find it astonishing that MS cannot get this right. ET Tag: Email receipts? Tag: 68465
  - 10
    - Incorrect Character Set Represented This happens quite often. I don't know if it is something I have set wrong or if Entourage is handling things incorrectly. When I send a message to a non-Mac user, quite often the quotes (double and single) appear incorrectly. One email recipient wrote me and said the "iso-8859-1 character set is not superset to windows-1252. Single left-pointing angle quotation mark (0x8B) is not supported by ISO-8859-1. Entourage provides incorrect information about used character set. Does anyone know how to fix this? Tag: Email receipts? Tag: 68462
  - 11
    - Enoturage X (10.1.7) and Exchange Server 2003 Has anyone tried this combination - I can't seem to get it to work. Does this combination actually work? Tag: Email receipts? Tag: 68460
  - 12
    - POP/smtp problems? In need of a more informed opinion than my own... Out of nowhere yesterday Entourage stopped sending mail. I am receiving mail correctly, but anything I try to send just hangs out in my Out box. When I try to close Entourage, it asked me if I am sure I want to close since there is 'a network operation in progress.' I am assuming this means that Entourage is sending the mail, its just not going anywhere. I would assume this is a problem with our provider, but mine is the only account having issues, and I am the only one using Entourage. I have deleted my account and set it up again three times and nothing. All the ports are correct and the settings are where they should be. Anyone have any idea what else I can try? Thanks! Stephanie Tag: Email receipts? Tag: 68459
  - 13
    - PROBLEMS WITH EMAILS SENT WITH ENTOURAGE TO EXCHANGE CLIENTS I've got the following problem: when an email is sent from an entourage client to an exchange one the exchange client inbox is not updated anymore. The workaround of this problem is to open the exchange web client were the inbox items are correctly listed. Then eliminate the entourage sent item or move it to deleted items. After this action the exchange pc client restarts working properly. IS ANYONE AWARE OF THIS PROBLEM? ANY IDEA TO SOLVE IT? thanks very much Tag: Email receipts? Tag: 68455
  - 14
    - downloading contacts from Treo 650? So I'm trying to get my contacts into Entourage from Outlook. I have them on my Palm Treo 650 and I'm wondering if there's any reason I can't just download them from there into Entourage. Don't wanna try it without knowing for sure for fear of messing things up. Anyone have any idea whether this should work? Tag: Email receipts? Tag: 68453
  - 15
    - Script to copy contacts from public folder? Hi all, I'm trying (and struggling) to develop a script to handle a particular Entourage/Exchange task (Entourage 2004 11.2.5, Exchange 2003): copying contacts from a public folder address book to an Exchange "personal" address book. I noticed some postings on a similar topic from a couple of months ago and I was wondering if anyone had made progress on accessing non-favorite public folders (or alternatively, favoritizing public folders) via a script. My AppleScript mojo is weak. :-( We're trying to get around the problem of a lack of LDAP access for our remote users by creating a public folder full of corporate contacts -- a super GAL. Works fine as a Favorite public folder, EXCEPT for those pesky Blackberry/Treo/WinMobile users who want to have the corporate contacts available and don't want to do lookups for them; it's also easier to populate with extra info (cell numbers, etc.) than the GAL is. It would also be nice (but not mandatory) to be able to use things like EntourageABMenu against these addresses, which would require copying them somewhere else. Ideally this script would be run on a weekly schedule, or triggered by the user as needed. Here's what we're trying to script [wish listy items in brackets]: 1. Select all the contacts in the placeholder Exchange address book "Corp_Local" [or alternatively all the contacts with a "Corp_Local" category -- Treo and WinMo5 devices only sync up "Contacts" folder so they may need to go in there] and delete them or move to an archive AB -- clear out the results of last sync. 2. [are we online? if not, fail or display "retry later" dialog] Display the "Corp_Public" public folder address book. Wait 1 minute to sync up. [If the address book is a favorite, the wait is unnecessary] 3. Select all the contact records in the "Corp_Public" address book and copy them to "Corp_Local." [Assign them all a category of "Corp_Local," could use the Custom 8 field script or similar.] Some of the issues I've seen in *extremely* preliminary poking at the script -- a) The IDs of public folder address books change from user to user. This would not be such a big deal if I could hunt them down by name, but; b) for public folder address books that are NOT favorites, I don't seem to be able to look up the ID by name. I can check the ID if the book is selected ("get the displayed feature of front window") but then 'get the id of address book "Corp_Public"' fails. This is not really that surprising, but still annoying. Likewise I can't display or select public folder address books by their URLs. ------ If anyone has suggestions, alternate approaches, consulting offers or help, it would be much appreciated. thanks, --Mike miketrose at gmail dot com P.S. If the GAL search functionality exposed by the "do OWA GAL search" AppleScript command really does work via HTTP and not LDAP... why the heck isn't there an interface for it in Entourage? It would really make this a lot easier. :-) Tag: Email receipts? Tag: 68452
  - 16
    - Preserving Categories when exporting contact info I'm trying to export all my contact information and still retain Categories designations. When I export contacts from Entourage (Office 10.1.4 on Mac OSX) and open the file in Excel there isn't a column for "category" so I lose all the category info. How can I preserve Categories information? I tried sorting contacts by Categories first (to manually assign them in a column later), but they don't stay in any particular order when exported. Please help! Tag: Email receipts? Tag: 68450
  - 17
    - Calendar crashes and slow addressbook HI I have 2 issues with Entourage that I would love some help with... 1. Every time I click on the Calendar icon...it causes Entourage to crash...ie swirling ball 2. When I do a serch in my addressbook, it can take up to 30 seconds for the item to be found..soo slow! Apparenty I still have heaps of memory available. any ideas?? Famaroux Tag: Email receipts? Tag: 68447
  - 18
    - Entourage junk mail problems For reasons that I do not understands, recently Entourage has started putting email messages from people who I know well, or even from people from my own institution into the junk mail folder. Besides, some junk mail which I have marked as junk, Entourage keeps putting it into the incoming box. Any hint about what I'm doing wrong? Finally just in case someone has an answer: Is it possible to disable the "hide pictures" settings in Entourage (Entourage would not show pictures in incoming mails by default...) Thanks for your help, JoseMiguel Tag: Email receipts? Tag: 68446
  - 19
    - Crashing on opening preferences I re-installed OSX 10.4.7, and Entourage email was no longer showing up in Spotlight. I try to open preference to enable this and boom, it crashes Entourage just after the preferences window opens. I deleted the ~pref/entourge.plst file, and watched a new one get built when Entourage opened, but the same thing happens. I've also run Disk Utility, but that had no impact. Suggestions? Dan Tag: Email receipts? Tag: 68443
  - 20
    - Entourage v.X rebuild hangs I understand that rebuilds can take up to several hours, but is it common for them to seem to get stuck and then move on, or do they rebuild steadily? For example, my rebuild always sticks at 9600 of 30660 and even letting it sit there for a half hour or more never seems to get past 9600...? Tag: Email receipts? Tag: 68442
  - 21
    - Exchange account setup - unknown error (170) Hi, We recently moved to Exchange and I am trying to setup Entourage 2004 with Outlook Web Access. I am getting "Unknown error (170)" Can anyone point me into the right direction? Thanks, Vineet Bhatia Tag: Email receipts? Tag: 68435
  - 22
    - Entourage doesn't print email header information...sometimes???? This problem has been popping up for a while and I've yet to find any solution to it. When I print certain email's, sometimes fromt he same people, they don't come up with any header information at all. The email will start off with the first line of typed text instead of the usual memo stlye format. To make matters worse it seems to only happen with certain people, and then not all the time. I'm currently running a Macmini 1.5 GHz with Tiger 10.4.6 and Entourage 11.2.5. If anyone can shed some light on how to get the headers to always appear that would be great. PM Tag: Email receipts? Tag: 68433
  - 23
    - Feature request: Default address book for GAL I'd like to post a formal feature request in the next version of Entourage (current version 11.2.5). Can you please implement a way to pick a default address book. Currently only my local or Exchange address book are selected by default. I'd like ot be able to pick the GAL (Public address book) by default. Thank you Tag: Email receipts? Tag: 68429
  - 24
    - trying to import Contacts, Calendar and .wab file Hey there. Let me start by saying I'm just starting to use a Mac for the first time and have never used Entourage before. What I'm trying to do is import my Contacts and Calendar from Outlook XP, as well as my .wab (address) file from Outlook Express. I Googled it, but didn't come across any tidy solutions. I hope that one exists. I would love some help here, as I'm stuck. Thanks in advance for whatever tips you can provide. Cheers. Tag: Email receipts? Tag: 68427
  - 25
    - Lost Entourage Data My computer re-started and when Entourage re-started the Setup assistant came up and asked me to enter information as if I was using it for the first time. I lost my calendar, address book, and emails I save to the computer from my IMAP and Exchange accounts. I lost those emails as I erased them from my IMAP account after saving them to my computer. I am new to MAC and don't know how to retrieve the files, if possible. I found that I have two Microsoft User Data folders. How can I get the info back? Thanks for your time and help. Tag: Email receipts? Tag: 68426
- Next
  - 1
    - Cannot retrieve email error I was getting -3952, -4848 errors so I rebuilt the data base, I did typical first and then advanced when that did not work. This also did not work. So I tried making a new user data by pulling the old one to trash and then opening entourage and setting up the account again. Still got error messages. So now I backed up my identity folder and removed office using the remover tool and then reinstalled, set up account again in entourage - everything seemed to be working fine so I drop my old identity folder in and check it again and again it was working fine I was able to send and receive mail. But about 10 minutes later I started getting -5536 error. help Tag: Email receipts? Tag: 68423
  - 2
    - vCard translation Entourage to Outlook 2003 When exchanging vCards with my collegues who are using latest MS Outlook (latest version with full SP's and patches) my Entourage 2004 (latest SP's and patches) seems to have some differences. When I export the vCard, the postal code is lost, any newlines in the address get interpreted by Windows Outlook as \n, these are a few of the more obvious ones. As you can imagine, this is causing some issues, especially when doing business with my overseas colleagues! Is this a known issue or one that needs to be bugged perhaps? Cheers for any help T. Tag: Email receipts? Tag: 68420
  - 3
    - entourage-HELP-emails received in numbered stacks!!! This mom is in dire need of assistance. My kidlets are out of town! How do I change the entourage settings and eliminate each and every email coming in one at a time with numbers. A few hours ago all came in on one page - just fine 'n dandy - and then...after several hours of looking for assistance, browsing my secrets & dummies books, and not knowing what to call this...I joined this group. I sincerely hope someone knows what I'm talking about & can get me straight. eileen, california Tag: Email receipts? Tag: 68419
  - 4
    - Can't forward animated GIF I posted this a few days ago and drew no response. I'll try one more time. I'm using Entourage X. I received an attachment with an animated gif, and it animates in Entourage, i.e. I open the received message and can watch the animation. I forwarded this message to myself and it arrived with two jpegs attached. These appear to be two frames from the 30 stored in the gif. I then saved the attachment from the original message onto the desktop, and opened it in Preview, and I can open the drawer and see that there are 30 frames. I created a new message, attached this file, and sent it to myself and it arrived with the gif intact, but the gif doesn't animate in Entourage (and the image is much smaller than it is in the original email). I can, however, save this attachment and view it in another programme, which is a better result than when I just attempted to forward the original message to myself. I wondered if opening the gif in Preview, which doesn't actually _play_ gifs (you have to manually scroll through the frames), had broken the animation so I resaved the attachment and sent it to myself again without first opening it Preview, but it made no difference. Is there some way to forward this message such the the recipient will see the animation? Steve = : ^ ) Tag: Email receipts? Tag: 68417
  - 5
    - Entourage CPU spikes Entourage e-mail has suddenly stopped working for me. When I do a send/receive, I get the spinning beachball for a few minutes, and then I get an error message saying no server response. I'm using Office 2004, latest update installed, on an intel Mac Mini with the latest OS X software. My internet connection is fine, as I'm able to access the web, this newsgroup, etc. When I look at activity monitor while Entourage is hung, it shows 99-100% CPU usage. Any thoughts or troubleshooting tips? Problem doesn't seem to exist in any other program. Thanks, David Tag: Email receipts? Tag: 68409
  - 6
    - Most efficient way to import Outlook 2003 contacts into Entourage 2004? I need to do this I don't mind paying for shareware or scripts etc. I'd like the minimum of cleaning up to do afterwards. I've tried forwarding the contacts as vcards from the PC in an email but they arrive as winmail.dat files and I've gone to the PC and set it to send in plain text ratther than rtf - still .dat. I've mounted the a windows folder that contains a bunch of outlook 2003 vcards and dragged them onto the Mac but they apear as filename.msg and Entourage doesn't want to know them. I've changed the file extention of the latter to .vcf and .vcard and it is still not convinced. Recommendations, please, from people who have achieved the above successfully with a large number of contacts and not had to spend ages cleaning up. Cheers David Tag: Email receipts? Tag: 68407
  - 7
    - Update 11.2.5 crashing on "new message" Well, I haven't lost entourage completely, but cannot create a new email message. I get an "unknown error (4363) and then it sends a message to microsoft...like that's going to help. Seems to be hanging with putting the cursor in the address to: box. It opens a message window and the addressing pop-up appears but the cursor does not create a typing box...only the error message appears. This is what I get for updating in a timely manner.... Tag: Email receipts? Tag: 68404
  - 8
    - Recent update 11.2.5 I just performed the recent update on my Macbook pro and now I have lost entourage. Is there some way to recover it? I hope someone can help me out on this. It is no where to be found. I use quicksilver to access programs and that does not pick it up either. Any help would be greatly appreciated. Thank you Tag: Email receipts? Tag: 68403
  - 9
    - Entourage won't pick up mail if I store my e-mails on my e-mail server I just bought a Treo 650 and in order for it to be able to pick up e-mails I have to store my e-mails on my server. Now I'm running into another problem though. When I'm storing my e-mails on my server entourage won't pick them up. Does anybody know why that is and how I can fix it so I can receive e-mail on both treo and entourage at the same time? Thank you Tag: Email receipts? Tag: 68400
  - 10
    - Does synch services sync the database on two or more Macs? I've just used sync services to sync my entourage calendar and tasks with ical so that I can then use .mac syncing to have said events and tasks on my laptop. I've been copying the entourage database file from Mac to Mac when I want to do extended work on one or the other. Great care is needed to make sure I haven't used both before copying the database back. (Also office notifications has to be off or the database won't replace the incumbent file). It occured to me that I might be missing something. If I were to have the two Macs both with Entourage's sync services enabled would the two entourage databases sync directly with each other? I suspect not. Tag: Email receipts? Tag: 68394
  - 11
    - Placing Entourage Data on a File Server I've been trying to find a way to place Entourage user data on a shared volume, instead of storing on local drives. I've tried Mac aliases and Unix Symlinks, but neither seems to work. Has anyone been able to get Entourage to store user data -- including the email database - on a shared volume? I knw that Microsoft would like me to use MS Exchange, but it's overkill in a Mac-only, 5-person office.Thanks in advance. Quinn Tag: Email receipts? Tag: 68393
  - 12
    - Can't restore backup identities Old hardware: iBook G4 Old version of Office: 11.0.0 New hardware: MacBook New updated version of office: 11.0.0 After the iBook got ripped off, I bought the MacBook, but my 1.1 gig backed up database will not open on my version of Office 2004 on the new MacBook. I get the message: "This identity cannot be opened with this version of Entourage." (?) I've verified (and it's OK), compacted and rebuilt the database, and it's still not able to open. I've got a copy of the Paul Berkowitz Export/Import Entourage app (great addition to Entourage by the way), but I can't get the identity into .txt files to import. Any help would be GREATLY appreciated. Thanks, Todd Buckton Tag: Email receipts? Tag: 68392
  - 13
    - Can't restore backup identities Old hardware: iBook G4 Old version of Office: 11.0.0 New hardware: MacBook New updated version of office: 11.0.0 After the iBook got ripped off, I bought the MacBook, but my 1.1 gig backed up database will not open on my version of Office 2004 on the new MacBook. I get the message: "This identity cannot be opened with this version of Entourage." (?) I've verified (and it's OK), compacted and rebuilt the database, and it's still not able to open. I've got a copy of the Paul Berkowitz Export/Import Entourage app (great addition to Entourage by the way), but I can't get the identity into .txt files to import. Any help would be GREATLY appreciated. Thanks, Todd Buckton Tag: Email receipts? Tag: 68391
  - 14
    - NON-DISPLAY Of EMAIL ADDRESS Hi all, I am using Entourage 2004 (Ver. 11.2.5), and have a very simple question that I could not find on this or MS's website. QUESTION: How can I address an email to one or more addressees and NOT show their email address, and ONLY show their name? Is this possible? Many thanks for your consideration . . . JOHN Tag: Email receipts? Tag: 68387
  - 15
    - Decline an Already Accepted Calendar Event in Entourage? One of the things I appreciated about Outlook on the PC is that an already-accepted calendar event could be subsequently declined, and the originator would be notified that I've needed to change my status for the meeting. I can't find anywhere within Entourage on the Mac that allows me to do this. Is it a function that is included in Entourage 11.2.5? If not is there any kind of work-around? Thanks in advance for any response to this question. _sidpink Tag: Email receipts? Tag: 68380
  - 16
    - change domain name advice? I am administering one Small Business Server 2003 with the primary function of an Exchange Server. My current issue I am trying to resolve is that I initially setup the AD Domain to be xx.local and I now need to change it to the users current domain name (xxxxxxx.com) used for their POP email and website. The users are connecting with mixed clients (Enourage 2004 and Outlook 2003). I have an ongoing issue where the Outlook client can send to another using the pop mail account, but the Entourage client has no way to choose which Inbox to forward to, the POP or the Exchange. The Entourage user must drag the appt. to the Exchange calendar in order to have it show up on shared calendars. All that being said, the replies and updates to meeting requests by the Entourage client end up getting bounced back as the xx.local is the reply address sent. I thought that I could get around at least the bouncebacks by changing the Exchange domain name to the xxxxxxx.xom domain name and it would take care of the bouncebacks. I relize it can be very disruptive to the current environment along with a chance of hosing the server so does anyone have any hints as to which way to go with this? Even if I could change the domain name I still may have an issue with Entourage that the meeting requests amy still need to be manually dragged to the correct calendar. Does anyone know if rules that are set for a user via Outlook can be applied on the Entouarge client? thanks in advance, tom Tag: Email receipts? Tag: 68378
  - 17
    - Sorting contacts by more than on criteria in Entourage 2004 for Mac osX Is there a way to sort my contacts list in Entourage 2004 (mac OS X) by more than one criteria(i.e. company then last name). I used to use Now Contact or Palm Desktop and you could sort the lists by two or more criteria by shift-clicking on each of the column headings depending on the hierarchy you wanted to use. Any hints would be great. Tag: Email receipts? Tag: 68374
  - 18
    - multiplying contacts Everytime I try and sync Entourage with my PDA, two of my contact start making multiple contacts. Its always the same two. I've tried deleting and recreating, but that still keep coming back. The info is stored on a Microsoft Exchange server. K Tag: Email receipts? Tag: 68373
  - 19
    - Entourage, Versamail, and Exchange Activesync I am trying to coordinate on my G4 the ability to sync my treo700P with my institution's exchange server. I would like to be able to hotsync with my laptop's Entourage using the Entourage conduit and also use versamail to wireless sync using the Exchange activesync account on the same server. Is this possible? Tag: Email receipts? Tag: 68372
  - 20
    - Entourage, Versamail, and Exchange Activesync I am trying to coordinate on my G4 the ability to sync my treo700P with my institution's exchange server. I would like to be able to hotsync with my laptop's Entourage using the Entourage conduit and also use versamail to wireless sync using the Exchange activesync account on the same server. Is this possible? Tag: Email receipts? Tag: 68371
  - 21
    - Categories in Entourage (Email) Hi, I am using an iBook G4 with Office for Mac. In the Entourage address book I have applied categories to most of my contacts. When receiving emails, however, the message is always shown as "Family" category (overriding other set categories if any), so all incoming messages have the same color. How can I change this (default setting?) to use the categories more efficiently for my email? Thanks for any help! Tobias Tag: Email receipts? Tag: 68370
  - 22
    - Reply & Forward Status Problem I'm using Entourage 2004 (11.2.4) in conjunction with Exchange 2003 to read/send mail. On occassion I will use Outlook Web Access to read/send mail as well. I've noticed that when I reply to or forward a message in Entourage, the message status does not change when I go into OWA. That is, the message does not show up as having been replied to or forwarded. The reverse is also true. When I reply to or forward a message in OWA, the message status does not change in Entourage. Does anyone know what might be causing this and if there is a fix? Thanks in advance for any help/advice. Tag: Email receipts? Tag: 68369
  - 23
    - PGP in Entourage Hi guys, I am new to macs and new to entourage but I love it and am staying for good! I am just wondering what the best tool is for PGP integration in entourage? I would like something that displays the decrypted messages in the preview panel and integrates nicely without too much relying on external applications. Thanks, Jamie Tag: Email receipts? Tag: 68363
  - 24
    - Entourage Tasks and Exchange Server. Hi there, We've finally got Entourage communicating seamlessly with our Exchange Server (after jumping through a whole bunch of certificate hoops, which wasn't clearly documented anywhere). But now, the final problem remains: Why doesn't Entourage synchronize with the TASKS on the Exchange Server? Did the Microsoft BU just completely overlook this totally important piece of functionality? Can anybody please tell me if there is ANYTHING I can do to get my Entourage tasks to communicate with the tasks on my Exchange server? Thanks, Scott Tag: Email receipts? Tag: 68355
  - 25
    - Can I do this in Entourage I'm using Entourage X (though I'm happy to upgrade to 2004 if it helps). At the moment I use Now Contact, and I assign all the contacts I want to have in my mobile phone to a single category ("Mob. Ph."). I can then sync just this one category with the Mac Address Book, and from there, using iSync, I can transfer (via Bluetooth) the Mac Address Book to the phone. Is there a way I can get just a subset of my contacts from Entourage into the Mac Address Book so I can do a similar thing?? Thanks in advance, Steve = : ^ ) Tag: Email receipts? Tag: 68352

6:03 PM Tuesday, July 18, 2006

My assistant has long been a windows user and gets receipts showing when the
addressee receives the email message and we it is actually read.

Anyone know of a way to do that with Entourage?

JohnWDIII

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Re: Email receipts? by Mickey

Mickey
Tue Jul 18 19:46:27 CDT 2006

Despite the fact that Entourage doesn't have this feature built-in, Barry
Wainwright wrote up some good instructions here:
<http://snipurl.com/tg6m>

On 7/18/06 6:05 PM, in article C0E2D354.8BCE%jdarrah@knology.net, "John W
Darrah" <jdarrah@knology.net> wrote:

> 6:03 PM Tuesday, July 18, 2006
>
> My assistant has long been a windows user and gets receipts showing when the
> addressee receives the email message and we it is actually read.
>
> Anyone know of a way to do that with Entourage?
>
> JohnWDIII
>
>

--
Mickey Stevens (Microsoft MVP for Office:mac)
PowerPoint FAQ featuring PowerPoint:mac: <http://www.pptfaq.com/>
Entourage Help Page: <http://www.entourage.mvps.org/>

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