E-mail disappearing

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- Previous
  - 1
    - I can send but not receive mail. Version: 2008 Operating System: Mac OS X 10.5 (Leopard) On a recently purchased macbook pro I am testing the trial version of microsoft office. I have set up 2 accounts, both are able to send mail but neither receive mail. All the info & passwords are correct. Where do you think the problem is?! Tag: E-mail disappearing Tag: 99798
  - 2
    - Entourage lossing messages Version: 2008 Operating System: Mac OS X 10.5 (Leopard) Processor: Power PC Email Client: pop Sometimes, when I start Entourage I get the Pop-Up Error: "Can#t open message file - it's gone". I'm not able to retrace the message. It just don't arrive. How can this happen? Thanks in advance, Clouseau Tag: E-mail disappearing Tag: 99797
  - 3
    - Entourage Icon Disappeared From Dock? Hi, I have Office 2008. I turned on my computer this morning and the Entourage icon was missing from my Dock in OS X (10.5.4). I found this very strange. I had to go to Applications/Microsoft Office 2008 and re-drag it back to the dock. I have ruled out accidental removal from the dock, because I am 99.99% confident I didn't do that. What else could have caused this? Should I be worried? I am running Entourage (Office) 12.1.1. Thanks. Tag: E-mail disappearing Tag: 99789
  - 4
    - Inbox issue Version: 2008 Operating System: Mac OS X 10.5 (Leopard) Processor: Power PC Email Client: pop Hi At some stage during the various upgrades to Leopard and Office 2008, my Entourage inbox has stared showing the computer's owner name rather than the specific recipient name in the 'to' column. There are three users here, and we have to open the message to see who was meant to receive it. It's shown like this: ownername<sally@isp.com>. I can't seem to find the source of the problem. There's nothing in the account settings within Entourage, which suggests that it occurred when I installed Office 2008. I have no idea how to change any other setting in Office. Any suggestions for a fix? Thanks Stefan Tag: E-mail disappearing Tag: 99782
  - 5
    - Entourage completely gone please help... did an automatic update and word, powerpoint and excel all updated, but no entourage,... it's completely deleted! Can anyone help with me with what I need to do to get my program back? Thanks! Tag: E-mail disappearing Tag: 99781
  - 6
    - Links not actually linked when writing email Hello, When I'm writing email in HTML and paste a link into an email, it is not automatically linked. (highlighted in blue) I click space after the last letter, but nothing happens. Is there anything in particular I need to change? Tag: E-mail disappearing Tag: 99775
  - 7
    - Redirect Grayed Out? I use Entourage 2008 w/my company's exchange server. The "redirect" command while present is not selectable. I want to redirect messages so as to preserve the original sender info as well as to preserve html forwarding. How can I do that? Tag: E-mail disappearing Tag: 99774
  - 8
    - Does Entourage Synch with Mobile Me? Version: 2008 Operating System: Mac OS X 10.5 (Leopard) Processor: Intel Email Client: pop Apple's new MobileMe service is very different from mac.com, yet synch services within Entourage 2008 only refers to mac.com not me.com and the new MobileMe "push" services. Has Entourage 2008 been updated to synch with MobileMe? How can both synch with, say, iCal AND MobileMe? Tag: E-mail disappearing Tag: 99773
  - 9
    - Cursor moving slooooowly... Anyone know why the cursor flashing is SO much slower than other program? It moves like molasses! Obviously not a huge issue, but still annoying. Tag: E-mail disappearing Tag: 99772
  - 10
    - Saving Email Drafts Version: 2008 Operating System: Mac OS X 10.5 (Leopard) Processor: Intel Email Client: imap I'm drafting an email... I save it, it closes and re-opens. Ok, fine. However, when I hit 'cmd+w' to close it (or click the 'x') it does the same thing. Is there a way I can get this to STOP. I liked the old Entourage where I could save it / close it and it saved and CLOSED. Same thing happens when I 'cmd+q' and there's a draft open. Therefore, my program doesn't quit. Help is much appreciated! Tag: E-mail disappearing Tag: 99771
  - 11
    - coverting outlook pst's to entourage Version: 2008 Operating System: Mac OS X 10.5 (Leopard) Processor: Intel Email Client: Exchange I have switch from PC to Mac and can not figure out how to add in my my annual archive pst's from Outlook to my entourage navigation pane. Tag: E-mail disappearing Tag: 99764
  - 12
    - Entourage password issue Hello, My entourage users started having a strange password problem. The entourage applications keeps asking for password even after it was saved in the keychain. This issue just started happening late last week. We have an exchange server configured. Any ideas? Thanks, Liz Tag: E-mail disappearing Tag: 99761
  - 13
    - Strange issue with Entourage 2008, Exchange 2007, Outlook 2007, and At my office we work with an Exchange 2007 environment connecting to Office 2007/2008 clients, and we've been having strange issues as of late. We just recently enabled automatic email address creation (firstname.lastname@domain format) and it's caused odd issues with our Entourage clients and calendar sharing. Before, we used <logonname>@domain format addresses and everything was fine - Mac and PC users could see calendars, sharing worked fine, etc etc. After the change, Mac users have difficulty opening shared calendars. Because Entourage tries to open the calendar with usernames, it tries to look for the calendar as firstname.lastname on the server and not username. Unless you tell it to open the calendar specifically by looking for the username, it fails to open. Additionally, if the outgoing email address is set to be firstname.lastname@domain instead of logonname@domain users will be unable to send mail. However, logonname still works (even though it shouldn't because it's no longer a valid outbound address, inbound only) and is autocorrected when passing through the Exchange server. Finally, PC users cannot see the Mac user's calendars when the PCs are in Cached mode. When operating in Online mode, calendars work normally (as far as the PC is concerned). There are no problems opening PC users' calendars in either cached or online. Any ideas would be greatly appreciated. ---- Jack Kramer Computer Systems Specialist University Relations, Michigan State University Tag: E-mail disappearing Tag: 99757
  - 14
    - Group contacts in my address list Version: 2008 Operating System: Mac OS X 10.5 (Leopard) Processor: Intel Email Client: Exchange I recently purchased an Imac for our office and am using it for my daily workstation. I can get our email contacts for our business, but only the individual contacts. We have an extensive number of distribution lists that don't show up. However if I access my email remotely (from an Imac) I have those "groups" available in my contacts. How can I get this resolved on my work computer? Tag: E-mail disappearing Tag: 99752
  - 15
    - Entourage Email help Version: 2004 Operating System: Mac OS X 10.4 (Tiger) Processor: Intel I'm sure this is a simple question, but how can I keep my emails in the inbox of each account instead of in the "Folders on My Computer" in Entourage? I have several accounts and would like to be able to access them away from my home computer. Is there a way to stop the program from automatically moving my emails or to copy them so as they are in both places? Chthomas Tag: E-mail disappearing Tag: 99751
  - 16
    - hi stating for ernnigs at $100 daily in join him in all datting hi stating for ernnigs at $100 daily in join him in all datting availeble join now http://friendfinder.com/go/g959952-pct http://mountanbikes.blogspot.com hi stating for ernnigs at $100 daily in join him in all datting availeble join now http://friendfinder.com/go/g959952-pct http://mountanbikes.blogspot.com Tag: E-mail disappearing Tag: 99749
  - 17
    - Database rebuild problem I'm running Entourage 2004 V 11.3.6 on an iMac under OS 10.5.2 In the past six weeks or so, I've had problems with messages disappearing -- e.g., only the top half of my inbox window shows anything. If I click on blank lines, sometimes the messages reappear. Other times, I get a 4362 error. I've rebuilt the database twice in that time. Each time, I notice that it seems to restore messages that I thought I had deleted. Other than that, it seems to work OK for a few weeks, then I start having trouble again. Should I try Advanced Rebuild? Anything I should know before I start (Entourage Help doesn't provide much information on this topic). Any other suggestions? Tag: E-mail disappearing Tag: 99744
  - 18
    - Selecting multiple calendar items in Entourage 2008 Hello - when viewing the calendar in "Today" (single day) view, I'd like to select more than one calendar item at a time, so that I can apply the same category or project to more than one item at once. However, I can't seem to select two or more calendar items at once here, no matter whether I try Cmd+click, Option+click, Shift+click, or Ctrl+click. Am I missing something, or is this a limitation of Entourage 2008? Hope someone might be able to shed some light on the subject! Thanks, Jeff Tag: E-mail disappearing Tag: 99740
  - 19
    - Cannot get mail. Connection failed with error -3253 Version: 2008 Operating System: Mac OS X 10.4 (Tiger) Processor: Power PC Email Client: pop Hello all. We got a couple of office macs running Entourage 2008, POP access to our email. These few days we a few of the macs have been getting the SAME error message and one has "recovered" from the problem and OK, one has intermittent problem getting email and last one still unable to check email: Error Connection to the server failed or was dropped Explanation Could not retrieve mail Account name: "xxx" Error: -3253 Unfortunately our IT dept is not very expert in Apple, Macs nor Entourage. So they couldn't really offer any solid genuine help (sad) So if anybody here has an idea what is going on, please let me know Thanks and cheers Tag: E-mail disappearing Tag: 99735
  - 20
    - PROJECT/ FOLDERS Version: 2008 Operating System: Mac OS X 10.5 (Leopard) Processor: Power PC Email Client: pop Hi, I am new to using Entourage 2008 and "Projects". I think it works like a big folder with in the system where one can keep all related info. However I have two questions: 1) I do not seem to be able to make a New folder and sub folder for e mail correspondence. How does this work relative to the main page with folders and sub folders? 2) If I have an e mail copied from the main page to the project and I delete the mainpage original, is it deleted in the project automactically? Thank you David Tag: E-mail disappearing Tag: 99734
  - 21
    - Categories no longer linked to incoming mail Any Help Appreciated: Running Office 2004 on imac G5 running 10.5.4 Never had a problem. Have no rules set up. Recently all incoming mail no longer highlights the category it belongs to, they were all set up to be coloured according to category. In Address book all categories are still valid and coloured accordingly but all mail now arrives in plain black. This just happened one day, all older mail that is in inbox is still coloured. Any suggestions? It may have been a recent office update but I can find no source or explanation. Regards Kevin McBarron Tag: E-mail disappearing Tag: 99726
  - 22
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  - 23
    - Superscript Email Client: Exchange I cannot figure out how to use 'superscript' in entourage. Is it possible? It's driving me crazy!! Tag: E-mail disappearing Tag: 99718
  - 24
    - Tasks, Arrange By is grayed out on View menu Version: 2008 Operating System: Mac OS X 10.5 (Leopard) Processor: Intel Email Client: pop I would like to view my tasks by category but I Arrange By is grayed out when I am in Tasks. Can I do this? Can I create a custom Tasks Views item? Thank you. Glen Tag: E-mail disappearing Tag: 99717
  - 25
    - Attachments Difficulties More often than not, when I attempt to send email with several attachments, it doesn't work -- I get an error message saying "An unknown error (4362) occurred." So, more often than not, I need to combine the attachments into a zip archive before attaching and sending. At first I thought it was because the total size of the attachments was somehow too large. But it seems to be more dependent on the number of attachments (more than 2 is always a problem) rather than their size. I've read that the 4362 error could be caused by a corrupted database. But I've had some (apparently unrelated) problems when Entourage told me that the database was corrupted, and I followed through with verification and rebuilding. However, the attachment difficulties remain. (I've also had Entourage tell me that the database was corrupted, but the verification exercise resulted in a "clean bill of health.") Any suggestions? -- Version: 2004 Operating System: Mac OS X 10.5.3 (Leopard) Processor: Intel Core 2 Duo Email Client: POP Tag: E-mail disappearing Tag: 99715
- Next
  - 1
    - Problem with attachments after upgrade from 2004 to 2008 Version: 2008 Operating System: Mac OS X 10.4 (Tiger) Processor: Power PC Email Client: pop Ever since I upgraded to 2008, when I send an email with an attachment, the attachment gets compressed as a .zip file that neither I nor the recipient of the email can open. This happens whether or not the attachment was created in Word 2008 or an earlier version. How do I turn off the compression? Tag: E-mail disappearing Tag: 99714
  - 2
    - Some minor Entourage issues I need help with... Hello, need some help with these issues: 1. When I receive new mail and Entourage is open, (but not in the Entourage window) the logo bounces and has the email icon in the logo. The big E, bounces non stop until I check the message. Is there a way to have it either bounce a certain amount of times (preferred) or not bounce at all? I do like the email icon in the E, but not the bouncing. 2. When I reply to or open a new mail, the new window always opens up at the top left of the screen. I keep moving it in the center to send an email, and have tried closing the window in a new position to lock it there, with no luck. Is there a way to have the new and reply emails open in a certain spot? 3. Minor issue, but in Outlook 2007, when deleting an email, Outlook would go DOWN one email. Entourage goes UP to the next email. Is there a way to change this to Outlook 2007 behavior? Thank you for your help. Tag: E-mail disappearing Tag: 99711
  - 3
    - Microsoft Sync causes iPhone synchronization to hang Version: 2004 Operating System: Mac OS X 10.4 (Tiger) Processor: Power PC Email Client: Exchange Often when I attempt to synchronize my iPhone with my desktop, iTunes stalls during the contact or calendar sync. When this happens, I find that if I open Activity Monitor and force quit the Microsoft Sync process iTunes will complete the sync with my phone. I'm assuming the problem has something to do with the fact that I have Entourage 11.4 set to sync its contacts and calendar with Apple Address Book and iCal. Is anyone else having this problem? Is there a workaround? Tag: E-mail disappearing Tag: 99708
  - 4
    - Entourage 2008 Sent Items not Syncing with Exchange 2003 We have one user in our company using Entourage 2008 on our Exchange 2003 server. Every thing in his account is working normally except that in the last few months, the Sent Items folder is not updating on the server. All of his sent items are in the Sent Items folder in Entourage, but when he looks at his Sent Items folder using OWA, none of the messages are there. Any ideas? Thanks Tag: E-mail disappearing Tag: 99693
  - 5
    - Call Entourage from within an application.. Version: 2008 Operating System: Mac OS X 10.5 (Leopard) I have an web application. One of the customer pages includes a link with an email address as a value. When clicked, I'd like to pass this email address to Entourage (or even better, whatever the default email client might be, but I don't know how to determine this..) and have it open with the "TO" populated. Perhaps someone has done this, or you could point me to some documentation or even another forum where I could research this..? Regards Tag: E-mail disappearing Tag: 99691
  - 6
    - POP downloading--Entourage & iPod Touch I'm still looking into moving to IMAP and having my Yahoo mail forwarded to a gmail account. But until I have a chance to sort that out, I have a question about downloading messages from a POP account. Right now I have Yahoo Mail Plus so that I can download messages to my Entourage account and have them offline. I also have it set to leave messages on the Yahoo servers until they're deleted from my computer. If I set up my Yahoo account on my iPod Touch also, what problems might I have? Do Yahoo's servers remember what's been downloaded to each device--or just what's been downloaded at all? For example, if I read mail from the Touch through the Mail feature (not within Safari), will those e-mails then not be downloaded to Entourage on my Mac? Or will the servers know that the Entourage does not yet have those new e-mails and download them in addition to having downloaded them to the Touch. ? -- Michelle Using Office 2004 (latest updates) on a 1.33 Ghz G4 Powerbook running OS 10.4.11 Tag: E-mail disappearing Tag: 99686
  - 7
    - Route Microsoft Outlook Mail to Entourage Version: 2008 Operating System: Mac OS X 10.5 (Leopard) Processor: Power PC Email Client: Exchange I want to setup MS Entourage to receive my MS Outlook mail. I have an MS Outlook account established with a government agency (Dept of VA) and would like to receive this mail via my MS Entourage - how do I do this? Tag: E-mail disappearing Tag: 99683
  - 8
    - Entourage 2008 - 'Now Updating Contacts' Version: 2008 Operating System: Mac OS X 10.5 (Leopard) Processor: Intel Email Client: Exchange For some reason Entourage continually says 'Now Updating Contacts' in the bottom right corner, unless its doing something else (in which case it says whatever else it is doing), but it always defaults back to "Now Updating Contacts'. In other words, it never seems to stop updating and just sit quiet. I think that this is slowing things down. I do not have any sync services turned on. Any ideas? David Tag: E-mail disappearing Tag: 99673
  - 9
    - ActiveSync (incl. iPhone) Sent Items Issue Version: 2008 Operating System: Mac OS X 10.5 (Leopard) Processor: Intel Email Client: Exchange Does anyone know if the MacBU has plans to address what appears to be an old and ongoing issue with ActiveSync devices and sent items in Entourage (MS KB Article 926521)? Sent items from an iPhone or any ActiveSync device connected to an exchange server are appearing in Entourage as encrypted/encoded/unreadable. the same items appear fine in OWA and Outlook. Though it has been an issue for years, my feeling is we are going to see a number of confused users now that the iPhone supports ActiveSync. Tag: E-mail disappearing Tag: 99671
  - 10
    - Messages Moved From Exchange Inbox to My Computer Inbox Version: 2008 Operating System: Mac OS X 10.5 (Leopard) Processor: Intel Email Client: Exchange Messages addressed directly to me or in a list of others are moved from the Exchange Inbox to the My Computer Inbox even thought there are no rules defined. If a e-mail is sent to a Group with my e-mail included then it stays in the Exchange Inbox and it is not moved. I manually copied all the mail from the My Computer Inbox to the Exchange Inbox and then deleted the messages. I shut down my computer for the day and the next morning upon starting Entourage 2008 it again moved all the e-mail addressed directly to me back to the My Computer Inbox. I looked for settings, preferences, rules and checked help and can not find why it would be doing this. Tag: E-mail disappearing Tag: 99662
  - 11
    - Kerberos authentication oddities Version: 2008 Operating System: Mac OS X 10.5 (Leopard) Processor: Intel Email Client: Exchange I am running Office 2008 for Mac on a machine that is bound to an AD domain. I am also running Messenger. I am logging into the machine using an AD account, so I should be using Kerberos. When I launch Entourage, it starts synchronizing, but I'll get the message, "this Exchange Server does not support Kerberos authentication." In the meantime mail is synchronizing behind the error message, and Messenger is logging in. There is only one account configured. I click Cancel, and continue to use Kerberos authentication. Why is this message appearing when it is obviously working? Where else should I troubleshoot? Tag: E-mail disappearing Tag: 99653
  - 12
    - Outlook and ~Entourage shared contacts Can anyone recommend a Cheap, SIMPLE way of sharing contacts between 5 PCs running outlook and a mac running entourage on a small office network. I think MS Exchange Server is way too big and cumbersome for what I need. Tag: E-mail disappearing Tag: 99646
  - 13
    - view ruler/set margins when composing messages Version: 2004 Operating System: Mac OS X 10.4 (Tiger) Processor: Intel Email Client: pop Okay, so maybe I am dumb, but I can't seem to find any information on how to show the ruler when you are composing a message so that you can set tabs, change margins, etc. I can't even find this in the help section -- the only thing I find is about forms. Is it possible to bring the ruler down and keep it there (like I have on my PC w/Outlook 2002). Your help is greatly appreciated! Thank you. Tag: E-mail disappearing Tag: 99645
  - 14
    - Out of office auto reply Does anybody know how to fix this so everybody will get this out of office auto-reply? Apparently after providing information that I will be unavailable during a week long vacation only our MAC users were getting the auto reply, PC users did not. How can I fix this...if there is one? Glenn Tag: E-mail disappearing Tag: 99640
  - 15
    - Calendar shows all events as folders with .eml extensions Version: 2008 Operating System: Mac OS X 10.5 (Leopard) Processor: Intel Email Client: Exchange I have one user in my company where every calendar event is listed as a folder under her Exchange calendar: <http://homepage.mac.com/yuri/.Public/ZZ67E19830.jpg> That's just a partial list... the whole thing is many pages long. To fix, I've upgraded to 12.1.1, and rebuilt the database. What's going on here? Tag: E-mail disappearing Tag: 99629
  - 16
    - Entourage behaviour with To-Do Version: 2008 Operating System: Mac OS X 10.5 (Leopard) Processor: Intel Email Client: Exchange Hi All, What is the default behaviour of Entourage when it comes to completed to-dos? Specifically, does it auto-delete? If so, after what time? If not, can I apply a rule to perform this task (one that doesn't delete the email the to-do is attached to)? Thanks in advance. Chris Tag: E-mail disappearing Tag: 99624
  - 17
    - Getting local back-up data from entourage Version: 2004 Operating System: Mac OS X 10.5 (Leopard) Processor: Intel Email Client: Exchange Hey all, I accidentally deleted my entire exchange calendar. I use entourage to manage my exchange account. I have a back-up of the main identity file from just before the delete. Great, right? Sure, except that when I swap out the current (without calendar data) main identity with the back-up main identity (with calendar data), the data populates the calendar, but then gets wiped when entourage syncs with the exchange server. Specifically, the data disappears when syncing is at the "Updating sync issues" stage (as noted in the lower right hand corner of entourage during sync). Neither I or my IT girl can sort out how to force entourage to use the local calendar data instead of the blank server calendar data. Any ideas? Thanks! Colleen Tag: E-mail disappearing Tag: 99623
  - 18
    - Can't See Mac Users Scheduling During Invite (But CAN See Windows Users) Version: 2008 Operating System: Mac OS X 10.4 (Tiger) Processor: Power PC Email Client: Exchange When doing an invite for a new calendar event, I can see the scheduling information for users who are running Outlook on the Windows side of the company. But I cannot see the scheduling data for anyone using a Mac with either Entourage X or Entourage 2008... even myself! Any thoughts? The public folders work fine for me, btw (that's why I can see the Windows users schedules and the items in our Public Folders), so I don't think that's the problem. Tag: E-mail disappearing Tag: 99620
  - 19
    - Some folders from an IMAP account will not sync Version: 2008 Operating System: Mac OS X 10.5 (Leopard) Processor: Intel Email Client: imap I've changed two POP accounts on two separate servers to IMAP accounts. On one of the accounts, on the server side, all folders showed up, but on my client side (on my computer) some of the folders didn't show up. I've Live Sync checked. I can send and receive mail on this account. But some of the folders that are on the server will not show in Entourage. Thanks in advance, dov Tag: E-mail disappearing Tag: 99619
  - 20
    - Unknown Error 50-Downloading sent messages Version: 2004 Operating System: Mac OS X 10.4 (Tiger) Processor: Intel Email Client: pop I get 'unknown error 50' when trying to download messages on my laptop the messages I sent from my desktop. I'm unable to access many of the recent 30+ messages I sent from a different Mac. In the past I have successfully downloaded sent messages. I'm able to download received messages successfully. I keep all my sent & received messages on the network to have access to them from my laptop when traveling. I'd appreciate any guidance. Thanks. Rohit Tag: E-mail disappearing Tag: 99611
  - 21
    - Email won't send Version: 2008 Operating System: Mac OS X 10.5 (Leopard) Email Client: pop When I want to send an email to someone, it won't send on a consistent basis. Some days it does, most it won't. I have been told by the company that set up our business email accounts that I may have to shut my computer down occasionally, reboot it and then it should work. This is ridiculous. I work on this computer everyday and often have other windows open, to shut everything down and possibly lose other information seems wrong..is wrong. Tag: E-mail disappearing Tag: 99610
  - 22
    - SMTP Authentication failed Version: v.X Operating System: Mac OS X 10.0 (Cheetah) Processor: Intel Email Client: pop Whenever I try to send an email from the email address mac2@agvsport.com or when I try to receive email from other accounts, I get an "SMTP Authentication failed. The username/password or security settings were incorrect" (something like that). It then asks for an account name and password. Whatever I type is incorrect (even when I try to change the login SMTP options in the Account settings for mac1). The SMTP site used is smtp.1and1.com. I cannot access the account for www.1and1.com (no one can remember the password for the account used on this site). Is there some way around the SMTP authentication? Creating a new account is not an option (the account used to work in the past, so there are many important emails in the Inbox). Tag: E-mail disappearing Tag: 99607
  - 23
    - Undelete a delete Version: 2008 Operating System: Mac OS X 10.5 (Leopard) Email Client: imap I marked an email in my inbox with a red X (delete), but now I don't want to delete it. How do I unmark it? Tag: E-mail disappearing Tag: 99605
  - 24
    - html messages when forwarded show code and not the formated email Version: 2008 Operating System: Mac OS X 10.5 (Leopard) Processor: Intel Email Client: Exchange When I forward an html message in Entourage 2008 the message loses its formating and goes out with the code and it is difficult for people to read. how do i fix this. Tag: E-mail disappearing Tag: 99602
  - 25
    - Search for/View unanswered meeting requests? Version: 2008 Operating System: Mac OS X 10.5 (Leopard) Processor: Intel Email Client: Exchange Does anyone have a good way to search for unanswered meeting requests in one's Inbox? I'd ideally like to set us a saved search so that I can display quickly and easily all requests for meetings - this is sort of the "first thing" I need to do when getting back to the office after vacation. I've tried searching by attachment name ("meeting.ics"), message kind (but only email or newsgroup posting available as options), terms in the ICS attachment, terms in the message "content class" ("calendarmessage") ... I know that I can turn on attachment caching, but this seems like a bad idea just for this application. Perhaps searching with a "Raw Query"? But I can't find a complete list of terms that I can use (nor do I know whether any of them would actually work for me...). Thanks for any ideas! _KMP Tag: E-mail disappearing Tag: 99601

Version: 2004
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel
Email Client: Exchange

I have been using Entourage on my MacBook Pro (Leopard) at work for about three weeks now. I have had folders and e-mails located in my Cabinet disappear without a trace. I am current on my updates. What would be causing this? I am set up using Exchange. The others on my team who use Entourage are still using Tiger. Is it a Leopard issue? Anyone have any advice on how I can prevent this from happening in the future?

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Re: E-mail disappearing by William

William
Fri Jul 18 22:36:52 CDT 2008

ruautetoo@officeformac.com wrote:

> I have been using Entourage on my MacBook Pro (Leopard) at work for
> about three weeks now. I have had folders and e-mails located in my
> Cabinet disappear without a trace. I am current on my updates. What
> would be causing this? I am set up using Exchange. The others on my
> team who use Entourage are still using Tiger. Is it a Leopard issue?
> Anyone have any advice on how I can prevent this from happening in
> the future?

Are your messages still on the server? If so then you may need to empty
your local Exchange cache and let Entourage resync your folder(s).

If you see this in just one or a handful of folders then right-click or
Control-click that folder, select Folder Properties and click the Empty
button to empty the cache. You can also select the account itself and
empty the cache for all of your folders.

Hope this helps!

--

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://nine.pairlist.net/mailman/listinfo/youtalk>

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