Hal
Mon Oct 23 13:48:55 CDT 2006
Yes, they come from those exact domains. Interestingly, I created a single
safe domain (cnet.online.com) a couple of days ago and I'm having the same
problem with it. Today, I got an email from that domain and I had to click
"Download Pictures," too. I have my Junk Mail set to "Exclusive" with a rule
that routes the cnet.online.com messages to a folder in created in
Entourage.
Hal
On 10/23/06 1:30 PM, in article C162D6E7.1B9ED%m.bintener@NOSPAMmvps.org,
"Michel Bintener" <m.bintener@NOSPAMmvps.org> wrote:
> Hi Hal,
>
> well, in that case, it *should* be working. My Junk Mail Filter is set to
> "high", and I've got about a dozen or more safe domains, all of which are
> working for me. The only difference I find in the setup is that my commas in
> the safe domains list are followed by spaces, but I don't think that should
> make any difference. Can you verify if the e-mail messages which are not
> loading properly come from those exact domains?
>
>
> On 23/10/06 19:37, in article C16267F5.1E017%HCK@austin.rr.com, "Hal"
> <HCK@austin.rr.com> wrote:
>
>> I logged into her computer remotely and found the following information:
>> She's using Entourage 11.2.5. Her junk mail Level setting is Low. She has
>> three domains in her Safe Domains list and they literally read -
>> sfnewmexican.com,nytimes.com,mail.southwest.com. She has to click on the
>> download button every time. Her email account is with Earthlink.
>>
>> Hal
>>
>>
>> On 10/23/06 11:48 AM, in article C162BEFB.1B9E3%m.bintener@NOSPAMmvps.org,
>> "Michel Bintener" <m.bintener@NOSPAMmvps.org> wrote:
>>
>>> Hi Hal,
>>>
>>> yes, Christopher Breen's right, that's the idea behind the Safe Domains
>>> feature. For instance, I'm subscribed to iTunes Weekly, so I added
>>> "itunes.com" (without the quotation marks) to the Safe Domains list; now
>>> every time I receive a newsletter from iTunes, it automatically loads in
>>> Entourage without forcing me to click on the Download button.
>>>
>>> We are definitely going to need more details about why your client "can't
>>> seem to get it to work". How exactly does she proceed? Is her Junk Mail
>>> Filter activated (it has to be, otherwise, the Safe Domains list will be
>>> locked)? Does she have to click on that Download button every time?
>>>
>>> Write down everything that might seem of importance, including the version
>>> of Entourage she's using.
>>>
>>>
>>> On 23/10/06 16:14, in article C162387D.1DFF2%HCK@austin.rr.com, "Hal"
>>> <HCK@austin.rr.com> wrote:
>>>
>>>> Christopher Breen, in an article he wrote for Macworld
>>>> <
http://www.macworld.com/weblogs/mac911/2004/06/000245/index.php> suggests
>>>> that one can enter the literal domain name, e.g., macworld.com, in the Safe
>>>> Domains list and Entourage will download the HTML graphics for messages
>>>> from
>>>> that domain.
>>>>
>>>> A client of mine would like to do this, but can't seem to get it to work.
>>>> What is she missing?
>>>>
>>>> Hal
>>