Paul
Thu Aug 24 14:22:32 CDT 2006
You? Which "you" are you speaking to here, Ivogt? Nobody who has answered
you works for Microsoft.
The article that Mickey and Michel sent you to unfortunately does not
explain why it's not in Entourage.
The reason why is that it's an almost useless feature which gives people
false assurances, always a bad thing:
1) It doesn't work when the receiving email client does not have an
automatic service that sends a reply. (Not only Entourage - there are many,
many other other email clients which don't reply.) Therefore, if you don't
get a reply you may incorrectly think it wasn't received,
2) It doesn't tell you that the recipient read the message anyway, only that
his email client _received_ it. Therefore when you get the reply you may
incorrectly believe that he read it when he hasn't.
So - bad both ways round. It's a really feeble protocol, and good that
Entourage does not (pretend to) implement it. The fact that Outlook
implements it is an indication that the Outlook developers, unlike the
Entourage developers, seem to think that everybody else in the world uses
Outlook, which they don't. The Entourage developers, being on a "minority"
platform, know better, and are smarter in not implementing it. To be a bit
fairer, the Outlook approach probably reflects the fact that, originally,
back in Office 95 for PCs, Outlook was an extension of an earlier client
that worked only as intranet - something you used only with other people on
your own Exchange server. Outlook started life doing the same thing - there
used to be two modes - one for "Workgroups" on an Exchange server, and
another for "Internet".
There were some poor decisions made when Outlook was extended to the
Internet, that shouldn't be there. This is one of them - it's inaccurate and
unreliable, since it assumes that everyone can do it, which they can't.
You're much better off just not using it, since it cannot be relied upon.
And that's why Entourage does not implement it.
--
Paul Berkowitz
MVP MacOffice
Entourage FAQ Page: <
http://www.entourage.mvps.org/faq/index.html>
AppleScripts for Entourage: <
http://macscripter.net/scriptbuilders/>
Please "Reply To Newsgroup" to reply to this message. Emails will be
ignored.
PLEASE always state which version of Microsoft Office you are using -
**2004**, X or 2001. It's often impossible to answer your questions
otherwise.
> From: lvogt <lvogt@rcn.com>
> Organization:
http://groups.google.com
> Newsgroups: microsoft.public.mac.office.entourage
> Date: 24 Aug 2006 11:28:58 -0700
> Subject: Re: Don't send read receipt with Entourage 2004 + Exchange Server?
>
> Thank you for the info but what are you waiting for?
> Add this feature. How hard can it be? It seems like a real oversight.
> It's an option after all. No one would have to use it. MS managed it in
> Outlook.
>
> Les Vogt
>
> Michel Bintener wrote:
>> Entourage doesn't really have an easy or convenient of doing this. Have a
>> look at the following article to see how it can be done:
>> <
http://www.entourage.mvps.org/faq_topic/return_receipt.html>
>>
>>
>> On 24.08.06 17:56, in article
>> 1156434985.401423.55670@i42g2000cwa.googlegroups.com, "lvogt"
>> <lvogt@rcn.com> wrote:
>>
>>> I have the opposite problem. Perhaps someone has an answer.
>>> I've only worked with Entourage for acouple of days.
>>>
>>> How do I get a mail receipt? It's in Outlook under Options as Delivery
>>> Notification.
>>> I can't find it in Entourage. It must be there somewhere even Groupwise
>>> (ugh) had that.
>>>
>>> I occasionally need confirmation that my email is getting to a client
>>> or co-worker.
>>>
>>> Thanks
>>>
>>> Anyone?
>>>
>>
>> --
>> Michel Bintener
>> Microsoft MVP
>> Office:Mac (Entourage & Word)
>>
>> ***Always reply to the newsgroup.***
>