Does Entourage work with Exchange shared Address's?

I was under the assumption that entourage worked with the Exchange shared
address just like it did in Outlook. But this doesn't always seem to be the
case. Would I also be correct in assuming that some exchange administrators
don't know how to setup a proper shared address book?

Mickey
Tue May 18 18:58:11 CDT 2004

On 5/17/04 3:37 AM, in article BCCE3859.278A%helpdesk@the-mac-support.co.uk,
"The Mac Support Company" <helpdesk@the-mac-support.co.uk> wrote:

> I was under the assumption that entourage worked with the Exchange shared
> address just like it did in Outlook. But this doesn't always seem to be the
> case.

Yes, it is different. Outlook collects the data using MAPI, if I remember
correctly, whereas Entourage connects to the Global Address Book usingthe
industry-standard LDAP protocol.

> Would I also be correct in assuming that some exchange administrators
> don't know how to setup a proper shared address book?

"Proper" isn't necessarily the word I would use. Unless the administrator
has users connecting from clients other than Outlook and Outlook Web Access,
he or she might not have any reason to turn on LDAP access.

As I'm not an administrator, I don't know the answer to your question for
sure, but I suppose the situation you mention is possible.

--
Mickey Stevens (Microsoft MVP for Office:mac)
PowerPoint FAQ featuring PowerPoint:mac: <http://www.pptfaq.com/>
Entourage Help Page: <http://www.entourage.mvps.org/toc.html>

(=?ISO-8859-1?Q?Corentin_Cras-M=E9neur_?=
Tue May 18 21:00:31 CDT 2004

The Mac Support Company <helpdesk@the-mac-support.co.uk> wrote:

> I was under the assumption that entourage worked with the Exchange shared
> address just like it did in Outlook. But this doesn't always seem to be the
> case. Would I also be correct in assuming that some exchange administrators
> don't know how to setup a proper shared address book?


Do you mean the Global Address Book ??? Entourage can access it but
there's a trick. Outlook can query and browse the GAL directly (through
MAPI). Entourage needs LDAP to be enabled on the Exchange server to
query the address book and then you cannot browse through it, just query
it.


COrentin


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