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- Previous
  - 1
    - schedule "send & receive all" will run in 10 minutes Version: 2008 Operating System: Mac OS X 10.4 (Tiger) Processor: intel Email Client: pop Hy! am having problem about this message in ENTOURAGE 08 : <schedule "send & receive all" will run in 10 minutes> why do i have to wait 10 min to receive mail that i have just send to my self from other mail. Please help! tnx Tag: Documentation Tag: 92242
  - 2
    - Calendar reminders disappear in Enourage 08, Exchange 07 Hello, I'm using Entourage 2008 (12.0.1) with Exchange 2007 as well as Outlook 2007. If I enter a birthday for a contact via Outlook, a reoccurring calendar reminder is automatically added to my Exchange calendar. As soon as Entourage syncs with Exchange, I get an overdue reminder via MyDay. Suddenly, Entourage wipes out the calendar entry in Exchange/Outlook. This is occurring over and over, no matter how many birthdays I enter into my contacts. I'm certain it's Entourage removing the entires, as its on a MBP and not always running (like my desktop is). Has anyone encountered this problem before? Any suggestions for preventing this from happening? Or do I need to chalk this up to one more reason to not use Entourage with Exchange? I wonder what else I'm losing from my calendar... Thanks, James Tag: Documentation Tag: 92241
  - 3
    - Exporting contacts to .csv file Version: v.X Operating System: Mac OS X 10.5 (Leopard) Processor: intel Email Client: Exchange I would like to export my contacts from either Entourage or Address Book to a .csv file but I cannot figure out how? Is there any software available that works?? Tag: Documentation Tag: 92239
  - 4
    - Exchange calendar issues I am running four devices to an exchange server, a Macbook Pro running OS10.5.2 and Entourage 12.0.1 ( successfully upgraded today after a second attempt with a clean reinstall), a Mac Mini running OS 10.5.2 and Entourage 11.4.0, a windows machine running outlook and a Palm Treo running Good technologies. Until I upgraded my Macbook Pro to Office 2008 everything had worked fine for years. After the initial upgrade to Office 2008 everything worked OK until I started getting the well documented duplication of calendar items and then Entourage 12.0.0 stopped syncing calendar events completely. All the other devices still sync without a problem. After the upgrade to 12.0.1, email and contacts still sync perfectly but calendar events are still not syncing at all. If I input an event on one of the other three devices they all are syncing perfectly with each other. It is very frustrating as I use my MacBook Pro as my main machine. Should I just go back to Office 2004? Is the Office 2008 data compatible with office 2004? Tag: Documentation Tag: 92235
  - 5
    - Entourage claiming to have blocked an unsafe file attachment. I got an email that has anther email attached to it. Entourage appended the attached email to the bottom of the email. SO there was really nothing BLOCKED. I checked with the sender I know what was sent. Just one email attached to another. This is on exchange and the sender sent email from Outlook. Am I missing something? Why would Entourage not know that this email is not unsafe. To be clear there was no files attached to this email. Just another Outlook email that itself had no attachment either. NR Tag: Documentation Tag: 92218
  - 6
    - Sending email for multiply accounts Version: 2008 Operating System: Mac OS X 10.5 (Leopard) Processor: intel Email Client: pop I have several accounts which I use depending on my physical location. I've found if I receive an email on one account. Change location and try to reply to that email it tries to send that email from the account on which it was received not the account I've switched to. How can I reply using a different account? Thanks, -Ed Tag: Documentation Tag: 92205
  - 7
    - Email address Version: 2008 Operating System: Mac OS X 10.5 (Leopard) Processor: intel Email Client: pop I'd like to delete some old email addresses that show up when I start a new message. For instance, when I type a new email to my daughter, her current and last 3 email addresses show up and I have to choose from the 4. I'd like to delete the 3 old addresses. In my Entourage address book, only her current email address is listed. But email is remembering the old addresses. Tag: Documentation Tag: 92197
  - 8
    - registration Version: 2008 Operating System: Mac OS X 10.5 (Leopard) Email Client: pop have to register my entourage online first right before I can set up an account? Tag: Documentation Tag: 92196
  - 9
    - Reply to all when on holidays Version: 2008 Email Client: pop What do I do to reply to all emails when I am on Holidays to say that I am away and will be back on a certain date? Tag: Documentation Tag: 92195
  - 10
    - Size of attachments Version: 2008 Operating System: Mac OS X 10.5 (Leopard) Processor: Power PC I load a pdf file as an attachment to an email. The size of the file is 2.7MB but when attached to the email the size of the attachment is 3.7MB. Why did the size increase a MB. The file did have pictures included. Tag: Documentation Tag: 92194
  - 11
    - Cannot Receive Email from Exchange 2007 Version: 2008 Operating System: Mac OS X 10.5 (Leopard) Processor: intel Email Client: imap I have upgraded from Entourage 2004 and have imported my previous Identity. Can establish a connection with the Exchange 2007 server and OWA works just fine. I have 6000+ messages on the Server and when Entourage starts trying to Receive Email Messages, it just sits there and eventually times out. I presume this has to do with the size of my Inbox on the Server, but looking for a solution other than having to delete my inbox via OWA. Tag: Documentation Tag: 92185
  - 12
    - [ANN] Office 12.0.1 Updater Now Available via AutoUpdte In case there are some who don't have the AutoUpdate set to check automatically, the new 12.0.1 updater is now in place. I just applied it myself & all appears to have gone as expected thus far. All apps About screen reflect the 12.0.1 nomenclature. Regards |:>) Bob Jones [MVP] Office:Mac Tag: Documentation Tag: 92183
  - 13
    - Docked Entourage window Version: 2008 Operating System: Mac OS X 10.5 (Leopard) Processor: intel Email Client: pop When the Entourage window is docked it does not come back when clicking on the PROGRAM icon in dock but only on the WINDOW icon at the end of the dock, differently from Word or Excel behavior. Any particular reason for that or just a bug? (By the way it was the same in Tiger). No other problem using the program except a longer time to start up (same for all the programs) in 2008! Thanks Tag: Documentation Tag: 92182
  - 14
    - Mail stays in my inbox after I mark it as Version: 2004 Operating System: Mac OS X 10.4 (Tiger) Processor: intel Email Client: imap Hi- I'm using Entourage 2004 on an Intel MacBook running OS 10.4, running IMAP mail, and I'm having 3 related problems. Issue #1 Usually, when I mark a message as junk, it moves into the spam mail folder and I delete it from there. But recently, some emails are getting marked as junk and are staying in my inbox. When I try to move or delete them, nothing happens -- they just stay where they are. I have tried "marking them as not junk" and moving or deleting them, but that doesn't work either. So I can't get rid of the email in my inbox. Issue #2 It seems that some emails that come in (not necessarily junk ones) come in twice as duplicates. And if I try to delete (or move) them, only one deletes and the other stays in my inbox. Again, I can't get rid of the email in my inbox. Issue #3 Some regular emails come in just once, and I read them and try to delete, and the email stays in my inbox - it won't delete. Again, the email is stuck in my inbox. When I log into my webmail, these "ghost" emails (either the duplicates or the ones I moved to trash or marked as junk) do not show up. So it doesn't seem like they're on the email server. Does anyone know what's going on here? How do I get rid of these email? Am I going to have to switch to Mac Mail? I like the integrated solution of mail, a calendar and addressbook in Entourage, but if this can't be solved, I may have to switch. Anyone experience this at all? Thanks for your help. -laine Tag: Documentation Tag: 92174
  - 15
    - Creating or forwarding messages with graphics and/or hyperlinks > This message is in MIME format. Since your mail reader does not understand this format, some or all of this message may not be legible. --B_3288350748_168648 Content-type: text/plain; charset="US-ASCII" Content-transfer-encoding: 7bit I have been trying to figure out how I can forward messages I have received that contain Hyperlinks and graphics. When I choose forward for the message, it appears that all the graphics are gone and the Hyperlinks make no sense. What am I missing? This is an important function I have always used in Outlook and expected It would be available in Entourage 2004. I have ordered Entourage 2008, is it there by chance? Dunc --B_3288350748_168648 Content-type: text/html; charset="US-ASCII" Content-transfer-encoding: quoted-printable <HTML> <HEAD> <TITLE>Creating or forwarding messages with graphics and/or hyperlinks</TIT= LE> </HEAD> <BODY> <FONT FACE=3D"Verdana, Helvetica, Arial"><SPAN STYLE=3D'font-size:12.0px'>I hav= e been trying to figure out how I can forward messages I have received that = contain Hyperlinks and graphics.<BR> <BR> When I choose forward for the message, it appears that all the graphics are= gone and the Hyperlinks make no sense.<BR> <BR> What am I missing?<BR> <BR> This is an important function I have always used in Outlook and expected It= would be available in Entourage 2004.<BR> <BR> I have ordered Entourage 2008, is it there by chance?<BR> <BR> Dunc</SPAN></FONT> </BODY> </HTML> --B_3288350748_168648-- Tag: Documentation Tag: 92168
  - 16
    - Cannot send email with attachments Version: 2004 Operating System: Mac OS X 10.5 (Leopard) Email Client: pop I am a new Entourage user and have had no problem sending email except when I include an attachment. I presume there is a problem with my smtp server, have consulted my isp (comcast) and tried all of the options they suggest with no change. I get these messages: 5.1.1 recipient invalid domain (even though I know the address is valid) Cannot send mail. The SMTP server does not recognize any of the authentication methods supported by Entourage. Try changing the SMTP authentication options in Account settings or contact your network administrator. Attachments send fine from Mail. Help! Thank you. Tag: Documentation Tag: 92157
  - 17
    - Entourage, Exchange and Blackberry Enterprise Version: 2008 Operating System: Mac OS X 10.4 (Tiger) Processor: intel Email Client: Exchange Good evening everyone, Since upgrading to Office 2008 (standard edition) from 2004, about once a week Entourage 2008, Exchange 2007 and my company's BES all stop playing nice in the sandbox together. The symptoms are: Entourage will either stop displaying new messages, or when I delete a message from Entourage, it doesn't really delete (OWA still shows it). Additionally, when i delete a message from Entourage, my Blackberry doesn't reflect the changes to the account. It's like Entourage stops syncing with Exchange. If I delete the identity and rebuild the Exchange account, the problem goes away for about a week, but it's been coming back each week for the past three. Kinda annoying. Any thoughts? Tag: Documentation Tag: 92138
  - 18
    - [ESC] Missing info Personalize e-mail messages with signatures and Directions for using the templates and the template files are missing on Mactopia. Is there any way to get me the info until you get it back online? Personalize e-mail messages with signatures and backgrounds. <http://www.microsoft.com/mac/products/entourage2004/using.aspx?pid=usingent ourage2004&type=tips&article=/mac/LIBRARY/how_to_articles/office2004/en_sign atures.xml> -- Diane, Microsoft Mac MVP (MVPs are not Microsoft Employees) Entourage Help Page <http://www.entourage.mvps.org/> Entourage Help Blog <http://blog.entourage.mvps.org/> Tag: Documentation Tag: 92136
  - 19
    - Mail Address Book How can I import my hundreds of contacts from my "Mail" Address Book into Entourage Contacts? Thanks. Tag: Documentation Tag: 92135
  - 20
    - Entourage 08 Version: 2008 Operating System: Mac OS X 10.4 (Tiger) Processor: intel Email Client: pop My Apple mouse won't scroll correctly with email on Entourage 08. It works randomly for an instant and then doesn't. Tag: Documentation Tag: 92131
  - 21
    - Cannot get Entourage to work with HOTMAIL Version: 2008 Operating System: Mac OS X 10.5 (Leopard) Processor: intel I am a new Mac user, and I am trying to get my Entourage account to synchronise and work with my Hotmail account. I have set up the account, but when I use the send/receive function, I get the following error message. HTTP error. Access to the resource is forbidden. The Windows Live Hotmail folder list could not be received. Error: -18597 Does anybody have any ideas as to why this is happening and how I can fit it ? Thanks Tag: Documentation Tag: 92125
  - 22
    - Office 2008, 12.0.1 Update not so good after all Version: 2008 Operating System: Mac OS X 10.4 (Tiger) Processor: intel Email Client: Exchange I just run the 12.0.1 updater for Office 2008 and strange things happened after it was done. So far, Entourage 08 uses up around 90% of the CPU when in the foreground (as supposed to about 15% max for version 2004) and it seems to be always busy writing (or reading) something from the main drive. I turned off Spotlight indexing and that did not change anything. Also, when looking at my email list it is constantly "blinking" on and off, as if one of the email messages is being deleted and immediately restored, very rapidly. This behavior started after the update only. Before this so called "fix" it all worked well. I am now back to using Entourage 2004. Tag: Documentation Tag: 92122
  - 23
    - Same Same I also am having issues with attachments via Entourage. I have tested these attachments through Mac Mail and they get through fine, so it's just Entourage. I have problems with Word, Excel and PDF files that I know of. Seems to be a thing. Tag: Documentation Tag: 92120
  - 24
    - Setting email account based on addressee Is it possible to automatically set the account used to send a particular email based on the addressee? That is, switch it from the default account to a different one based on the To: field? -- to reply replace "spamless.invalid" with "verizon.net" http://www.thecoffeefaq.com/ Tag: Documentation Tag: 92117
  - 25
    - Entourage blanks out from certain addressees > This message is in MIME format. Since your mail reader does not understand this format, some or all of this message may not be legible. --B_3288413825_357856 Content-type: text/plain; charset="ISO-8859-1" Content-transfer-encoding: 8bit Machine: macbook OS: OSX 10.4.11 Entourage 11.4.0 I connect Entourage to my company¹s exchange server via a web access server. By and large this works quite well. However, mail from one or two addressees gets completely stripped of attachments and text I just get a blank eMail with the sender name, addressee list and subject line. If I directly access the web server, I can see the eMail OK. If my workmates (on the same exchange server) receive the same eMail and on-forward the eMail to me, I can see it OK. If I on-forward a blank email to my workmates its blank to them also. I¹ve tried to see what is common about the eMails from these two addressees. They both have embedded logos (but they aren¹t alone in that). They both have web and eMail hyperlinks in the eMails but again nothing new here. Can anyone suggest other lines of enquiry? Or propose work-arounds? One of the addressees whose eMail is giving me grief is a key partner organisation. It is a real pain having to directly log onto the web server to see his mail each time. Stuart W --B_3288413825_357856 Content-type: text/html; charset="ISO-8859-1" Content-transfer-encoding: quoted-printable <HTML> <HEAD> <TITLE>Entourage blanks out from certain addressees</TITLE> </HEAD> <BODY> <FONT FACE=3D"Verdana, Helvetica, Arial"><SPAN STYLE=3D'font-size:12.0px'>Machi= ne: macbook<BR> OS: OSX 10.4.11<BR> Entourage 11.4.0<BR> <BR> I connect Entourage to my company’s exchange server via a web access = server. By and large this works quite well.  However, mail from one or = two addressees gets completely stripped of attachments and text – I ju= st get a blank eMail with the sender name, addressee list and subject line.<= BR> <BR> If I directly access the web server, I can see the eMail OK.<BR> If my workmates (on the same exchange server) receive the same eMail and on= -forward the eMail to me, I can see it OK.<BR> If I on-forward a blank email  to my workmates – its blank to th= em also.<BR> <BR> I’ve tried to see what is common about the eMails from these two addr= essees.  They both have embedded logos (but they aren’t alone in = that). They both have web and eMail hyperlinks in the eMails – but aga= in nothing new here.<BR> <BR> <BR> Can anyone suggest other lines of enquiry? <BR> Or propose work-arounds?<BR> <BR> <BR> One of the addressees whose eMail is giving me grief is a key partner organ= isation.  It is a real pain having to directly log onto the web server = to see his mail each time.<BR> <BR> <BR> Stuart W<BR> </SPAN></FONT> </BODY> </HTML> --B_3288413825_357856-- Tag: Documentation Tag: 92113
- Next
  - 1
    - Entourage 2008 IMAP subfolders disappearing when clicked on Version: 2008 Operating System: Mac OS X 10.5 (Leopard) Processor: intel Email Client: imap I just created a IMAP account on Entourage. The account has been on my server for weeks. When I click on a sub-folder (not the inbox), the folder disappears and Entourage crashes. Just before this happens, it looks as if the folder is empty. When I create a new folder through Entourage on the IMAP account, it is there for 1 second and disappears. But, it is created on the mail server. If I click on the account in Entourage and select 'Get Complete folder list' it still does not appear in the sidebar of folders. Tag: Documentation Tag: 92112
  - 2
    - Can't send message with only bcc recipients? Version: 2008 Operating System: Mac OS X 10.5 (Leopard) Processor: intel In the days of Outlook I was able to send an email to a group of people without spreading their email addresses to each other by entering their addresses as Bcc:, with no To: or Cc: recipients. I notice that in E2008 you have to specify a To: recipient, not even a Cc will work alone. I know I can put myself as the To: but just wonder if I am missing a trick here? Or perhaps someone knows the rationale? Tag: Documentation Tag: 92109
  - 3
    - Entourage 2008 not displaying jpg attachments Hi Everyone, I'm new to this Newsgroup so I hope this question hasn't been answered already. In our office we just upgraded to Mac Office 2008. I've been happy with Entourage 2004 but am now on an Intel Mac 10.4.11. I noticed that jpg pictures sent to me do not display in Entourage 2008 even though I've checked "show attached pictures and movies in messages" in the preferences. This is very annoying. Currently I have to click the attachment and look at it with Preview. Interestingly HTML email sent to me displays pictures just fine. Any clues? Thank you Richard Tag: Documentation Tag: 92107
  - 4
    - Logon Error and causing problems with Illustrator CS3 Version: 2004 Operating System: Mac OS X 10.4 (Tiger) Processor: Power PC I keep getting this error: Mail could not be received at this time. The server for Account (my account name) returned the error Logon failure: unknown user name or bad password. Your user name/password or security settings may be incorrect. Would you like to try re-entering your password? When I click yes, it tries to get the mail and the same things starts all over again. In the past my IS guy made new user account, checked all the settings were correct and it started working again after I rebooted my system. That hasn't worked this time. What else can we try? Also, often when Entourage is open and I am working in Illustrator CS3, certain functions in Illustrator stop working (trying to drag/copy and drag/restrain specifically). Any ideas on how to make this stop other than turning Entourage on and off all day long? Thanks for any help, it is appreciated! Tag: Documentation Tag: 92102
  - 5
    - FOLDERS DISAPPEAR IN THE FINDER-MAJOR BUG-WATCH OUT!! Version: 2008 Operating System: Mac OS X 10.4 (Tiger) Processor: Power PC Email Client: pop The project manager is BUGGY. I have always used hyphens at the beginning of folder names so my active projects stay at the top of the list in the finder, and also in the project manager in Entourage. Entourage 2008 didn't like the hyphens--when trying to assign an email to a project, the pull-down showed only a long line with no type. So I changed the hyphens to a period. Entourage would now display them, but the finder was not able to see the corresponding folders any longer!!!! They also were invisible to Quark Xpress. I was panicking until I realized what the prob was. Once i restored the names, they reappeared in the finder (in fact, I watched them reappear one by one as I made the changes). I thought the project manager in Entourage used ALIASES??? This sounds like a BAD BUG to me. Tag: Documentation Tag: 92097
  - 6
    - Entourage Incorrectly Displays Fonts Version: 2008 Operating System: Mac OS X 10.5 (Leopard) Processor: Power PC Email Client: pop I have Entourage 2008 set to use Georgia 14pt in my reply messages. It displays Georgia 18pt. I confirmed this when I copied text from the email body, and pasted it into a text editor. I disable all versions of Georgia except those installed by Office 2008 Anyone know what's going on? Tag: Documentation Tag: 92089
  - 7
    - auto insert signature Version: 2008 Operating System: Mac OS X 10.4 (Tiger) Processor: intel Email Client: Exchange How do you set Entourage to auto insert a signature Tag: Documentation Tag: 92087
  - 8
    - filing via keyboard Version: 2008 Operating System: Mac OS X 10.5 (Leopard) Processor: intel Email Client: imap Does Entourage 2008 have functionality (or a plug-in) that does what Nostalgy does for Thunderbird, or what MailActOn and MsgFiler do for Mail.app? That is, something that makes it easy to file messages to various folders from the keyboard? Tag: Documentation Tag: 92083
  - 9
    - Reply to an email with my comments in new color? Version: 2008 Operating System: Mac OS X 10.4 (Tiger) Email Client: imap Hi, there -- I get emails back from others where they have commented on specific parts of my email, and their comments appear in an other color, with brackets around them, and often with their initials. I would like to do the same in Entourage, but I have not found an automatic way to make this happen. Any clues? thanks! Tag: Documentation Tag: 92082
  - 10
    - does Entourage sync categories with IMAP? Version: 2008 Operating System: Mac OS X 10.5 (Leopard) Processor: intel Email Client: imap Does Entourage 2008 save its categories (tags) with messages on an IMAP server? And if so, in what form? Tag: Documentation Tag: 92081
  - 11
    - contact view options Version: 2008 Operating System: Mac OS X 10.5 (Leopard) Processor: intel Email Client: pop I have used outlook forever. I just got my office 2008 for mac and i can't figure out how to show my contacts as a "business card" view. It only shows as a series of rows (one row for each contact). I know how to change the view in office but can't in mac. HELP!!! Tag: Documentation Tag: 92070
  - 12
    - entourage failure to open Version: Older version Operating System: Mac OS X 10.3 (Panther) Processor: Power PC I get a message saying that entourage cannot access my data and suggests that I rebuild my database. A typical rebuild failed ("compacting failed") with a message that a read/write error has occurred (-40). An advanced rebuild generated the same message and an additional message that it is likely my database cannot be repaired. I have Office x 2001 and the other programs seem to work fine. Tag: Documentation Tag: 92069
  - 13
    - database daemon Version: 2008 Operating System: Mac OS X 10.5 (Leopard) Processor: intel Hello, whenever I try to download email it starts doing it but then stops saying that the database daemon has encountered a fatal error and that I may need to force quit entourage. When I click ok the whole things closes down. Thanks,ojsaunders Tag: Documentation Tag: 92067
  - 14
    - Can't delete e-mails - please help! My entourage account has some sort of problem that is preventing me from deleting certain e-mails. It is also duplicating a number of messages so that I'll end up with three or four of the same message (at least one copy of which I won't be able to delete). As a result of all this my inbox is getting way out of control. When I access my account online, I don't have these problems - it's just when I am on my normal account. Does anybody have any experience with this? Tag: Documentation Tag: 92065
  - 15
    - Creating weblinks in entourage emails Version: 2004 Operating System: Mac OS X 10.4 (Tiger) Processor: intel Email Client: pop Hi. I am having problems creating weblinks in my Entourage emails. I create the script and link sin a word document and then copy and paste them into Entourage signatures. Some of them work. Others do not. Can anyone help? Tag: Documentation Tag: 92060
  - 16
    - Entourage 12.0.1 crashing on rules Hello All, When executing any rule in Entourage, either manually or on automatic send/receive, the program hangs and then quits. Am I the only one with this problem? I can now only use Entourage without rules, but I really need them... (Yes, I have reported this to MS, but I hope someone finds a workaround since updates tend to take a while to appear...) Tag: Documentation Tag: 92059
  - 17
    - Entourage update deleted all of my emails.... Version: 2008 Operating System: Mac OS X 10.5 (Leopard) Processor: intel Email Client: pop I received an update from Microsoft last night (Thursday 13 March 2008) the update said: Critical Microsoft Update 2MB So I naturally accepted the update. Once it had downloaded I restarted my MacBook Pro only to find all of my emails in Entourage 2008 had gone and Entourage itself had been reset.... HELP! How do I get my emails back?? Plus, my keyboard is automatically set to Caps Lock on even though it is off..... Please tell me how I can fix these problems. Thanks Pitchero Tag: Documentation Tag: 92057
  - 18
    - Entourage 12.01 crashes consistently on adding 2nd attacment Version: 2008 Operating System: Mac OS X 10.5 (Leopard) Processor: Power PC Email Client: pop Creating a simple message, adding one attachment (any type of document), then adding a second document. Entourage will crash. It happens on all three of my Macs (iMac G5, Mac mini, Powerbook 12" G4). I removed office 12.01 and reinstalled 12.00 and then updated again: same problem. Now I have definitively removerd 12.01. Hoping for a quick fix!!! Tag: Documentation Tag: 92054
  - 19
    - how to get google calendar meetings to entourage Version: 2008 Operating System: Mac OS X 10.4 (Tiger) Processor: intel I have my meetings setup in google calendar, how do I get it in entourage? So I can use single app to view my meeting, mails and todo. Thanks. Tag: Documentation Tag: 92047
  - 20
    - When I log in to Entourage all messages are Version: 2004 Operating System: Mac OS X 10.4 (Tiger) Processor: intel Email Client: pop I have AT&T as my internet service provider. And since I have an iMac and Microsoft Office 2004 for Mac, I wanted to check my mail through Entourage rather than the AT&T/Yahoo webmail. So I set up Entourage. Everything is working fine. However when I open Entourage and receive all of my new messages, they are all marked as "received" at the same time. For example, when I open Entourage I have 10 new messages that are all "Received", Today 8:24 PM. I know these all couldn't have been sent to me at the same time. Is there a way to adjust Entourage so that I can see the actual date and time message where sent to me? Tag: Documentation Tag: 92036
  - 21
    - Subscribing to shared IMAP folders Version: 2008 Operating System: Mac OS X 10.5 (Leopard) Processor: intel All of the tools for subscribing to shared IMAP folders that were part of Entourage2004 seem to be missing in Entourage2008 and I find no mention of the issue in any of the help files. I am trying to subscribe to an IMAP folder created by my assistant but I can't see the folder and can't see how to subscribe to it. She does not use Microsoft Exchange, so sharing that way is not an option. Any advice? Tag: Documentation Tag: 92030
  - 22
    - Entourage Address View Version: 2008 Operating System: Mac OS X 10.5 (Leopard) Processor: intel Email Client: pop Unlike the PC version, you have no options in the Address View folder. Any updates coming so I can view my address as cards and not only as a list? Thank you Tag: Documentation Tag: 92017
  - 23
    - filed messages don't show in the folder Version: 2008 Operating System: Mac OS X 10.5 (Leopard) Email Client: Exchange When I file messages from my inbox or sent items into another folder sometimes they disapear. When checking the folder the file is not there. Also after I synchronize the folder the message doesn't show up. When I check the same folder in web based outlook it's there. Also when opening Finder / Today I'm able to find and open the message. It just doesn't show in the entourage folder. Does any have an idea how to solve this? Tag: Documentation Tag: 92001
  - 24
    - How do I make Entourage 2004 my default email application? Version: 2004 Operating System: Mac OS X 10.4 (Tiger) Processor: Power PC Email Client: pop When I search all I can find is info for 2008...help, help. THANK YOU! kathy Tag: Documentation Tag: 92000
  - 25
    - Error: -17099 Version: 2008 Operating System: Mac OS X 10.5 (Leopard) Processor: intel Email Client: pop Hi, i just get a windows when I tried to send emails that says: ERROR DESCRIPTION Error 5.1.3 bad recipients address syntax Explanation Mail could not be sent account: "Casa" Error: -17099 What may be the error? I check all the emails addresses and they are all well written Thank you Tag: Documentation Tag: 91999

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: intel
Email Client: pop

I just installed the Update to Office 2008, but I can't find any documentation. Isn't there at least a pdf or something?

thx

andy

Re: Documentation by William

William
Sat Mar 15 20:29:07 CDT 2008

andy_fuchs@officeformac.com wrote:
> Version: 2008
> Operating System: Mac OS X 10.5 (Leopard)
> Processor: intel
> Email Client: pop
>
> I just installed the Update to Office 2008, but I can't find any
> documentation. Isn't there at least a pdf or something?

Hi Andy!

Like most software packages today, Office includes its documentation in
its Help menu. (Be sure to select Help --> "Product" Help.)

Complete menu-by-menu documentation will be available in third party
books. However, when searching Amazon.com I see that the three they
offer are still available for pre-order only.

Hope this helps!

--

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>

Re: Documentation by andy_fuchs

andy_fuchs
Sat Mar 15 20:51:11 CDT 2008

Hi Bill,

thanks for your fast reply.

>Like most software packages today, Office includes its documentation in
its Help menu. (Be sure to select Help --> "Product" Help.)

Well - it could be you refer to Windows-Software, but on the Mac I can't really remeber ANY software package without documentation, sorry. A Help-menu is quite different from documentation, because if I ask for help, I already know what I'm missing. But as long as there's no functional documentaion, how do I know, if I am asking for a valid help?

Anyway, I was confused, because cursor is in the 'Search' field when opening the Help-Menu. I guess, Joe-user will enter something and finds nothing related (because it's not Offices' help.. That calls for troubles.

But that's only my 0.02

andy
PS: IMHO a documentaion pdf (or whatever) would be very appropriate for a professional software like Office. I - at least - prefer studying a manual before getting lost into trial-and-error.