Database issue emergency

I'm using Entourage 2004 on a MacBook Pro with OSX 10.4.9

I've had a couple database damage errors in the last few months and I
have had to rebuild the database a few times. Typically when Entourage
is able to reopen I can use my same preferences, address book, deleted
messages, etc. But this time, it seems to only want to treat me like a
brand new user.

When I try to switch identities, it says it will only import 2001
identities (which is a really outdated version of my files) and
Entourage X, which it can't seem to find any databases in that format.
I've tried to import and force it to look in the folder where I
believe a "good" database from a few months ago is but it won't accept
it.

I'm a heavy e-mail user and thought I was backing up my database
properly but this will put a huge crimp in my plans if I've lost
everything.

Any suggestions?

SJKozar

Mickey
Sun Jun 10 20:48:41 CDT 2007

Your Entourage 2004 identity folder needs to be located in this folder:
/Users/<your user>/Documents/Microsoft User Data/Office 2004 Identities/

If you place the identity in that folder, open Entourage, and then, under
the "Entourage" menu, click "Switch Identity". The identity you moved
should appear in the list. Double-click to open it.

On 6/7/07 2:34 PM, in article
1181244846.634025.104700@q66g2000hsg.googlegroups.com, "SteveK"
<SJKozar@gmail.com> wrote:

> I'm using Entourage 2004 on a MacBook Pro with OSX 10.4.9
>
> I've had a couple database damage errors in the last few months and I
> have had to rebuild the database a few times. Typically when Entourage
> is able to reopen I can use my same preferences, address book, deleted
> messages, etc. But this time, it seems to only want to treat me like a
> brand new user.
>
> When I try to switch identities, it says it will only import 2001
> identities (which is a really outdated version of my files) and
> Entourage X, which it can't seem to find any databases in that format.
> I've tried to import and force it to look in the folder where I
> believe a "good" database from a few months ago is but it won't accept
> it.
>
> I'm a heavy e-mail user and thought I was backing up my database
> properly but this will put a huge crimp in my plans if I've lost
> everything.
>
> Any suggestions?
>
> SJKozar
>

--
Mickey Stevens (Microsoft MVP for Office:mac)
Office & Mac Resources: <http://home.earthlink.net/~mickey.stevens/>