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Running:
OS 10.3.3
g4 Dual 800
1.5 gig ram
Office 2004
Problem:
Mail from POP3 and HTML (Hotmail and MSN).
Entourage quits (crashes) when reading html or plain text messages
from known senders. This started June 21 and as been crashing regularly.
It is not a particular message but messages either text or html from
known senders.
The crash report states:
Exception: EXC_BAD_ACCESS (0x0001)
Tired:
Rebuild Database
Repair Permissions
JMF Off
Delete Messages from server
Read all of the messages in two newsgroups
Read four documents from MVP.org
Problem Persists.
Please Help........
John
--B_3171344280_303982
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<HTML>
<HEAD>
<TITLE>Crash and Quit</TITLE>
</HEAD>
<BODY>
<FONT FACE=3D"Verdana, Helvetica, Arial"><SPAN STYLE=3D'font-size:12.0px'>Runni=
ng:<BR>
<BR>
OS 10.3.3<BR>
g4 Dual 800<BR>
1.5 gig ram<BR>
Office 2004<BR>
<BR>
<BR>
Problem:<BR>
<BR>
Mail from POP3 and HTML (Hotmail and MSN).<BR>
<BR>
Entourage quits (crashes) when reading html or plain text messages<BR>
from known senders. This started June 21 and as been crashing regularly.<BR=
>
<BR>
It is not a particular message but messages either text or html from<BR>
known senders.<BR>
<BR>
The crash report states:<BR>
<BR>
<B><I>Exception: EXC_BAD_ACCESS (0x0001)<BR>
</I></B><BR>
<BR>
Tired:<BR>
<BR>
Rebuild Database<BR>
Repair Permissions<BR>
JMF Off<BR>
Delete Messages from server<BR>
Read all of the messages in two newsgroups<BR>
Read four documents from MVP.org<BR>
<BR>
Problem Persists.<BR>
<BR>
Please Help........<BR>
<BR>
John<BR>
</SPAN></FONT>
</BODY>
</HTML>
--B_3171344280_303982--