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  - 1
    - Junk email that will not delete Hi, I received a junk email that will not delete. I get unknown error 16002. The attachment in the email is lableed sinister.gif. The email will not delte, more, forward, anything. How do I get rid of it? Many, many thanks, Elaine EggHeadCafe.com - .NET Developer Portal of Choice http://www.eggheadcafe.com Tag: Close original messages after reply Tag: 70779
  - 2
    - How can I export my Entourage calendar to my cell phone? I'd like to be able to view my entourage calendar with my new Nokia 7370 phone. The phone has bluetooth, so I could send over a file; if i knew what to look for. Please help. Thanks! Tag: Close original messages after reply Tag: 70778
  - 3
    - Entourage changes formatting emailed by a pc using outlook. When I receive some emails from friends using PC's with outlook, the formatting is changed dramatically (Times New Roman becomes a monotype, etc). Does not happen to all emails from all pcs. Is the problem with my settings, or the sender's? Thanks Tag: Close original messages after reply Tag: 70776
  - 4
    - How print title and e mail address of sender When I print out e mail addresses I receive, I used to see the senders e mail address at top, no longer. Can't find how to get that back . Thanks. Kevs OS 10.4.7 Office 2004 Tag: Close original messages after reply Tag: 70772
  - 5
    - Entourage - Treo 700P Synch: Dare I try? Can anyone share their experiences and what synching products they used to make it work? Thanks! Tag: Close original messages after reply Tag: 70766
  - 6
    - Using a bogus "sent from" email address I just bought Entourage 2004 and have not yet cracked the box. Before I do, a quick question: I have emails forwarded from a couple of different accounts to my Verizon address and I'd like all of my replies to look as if they are coming from one single email address. So can I have can I have all of my replies to look as if they are coming from one single email address that I specify? If so, how do I do it? For example, in Thunderbird, I can have emails sent from me look as if they are from seven_degrees77@XYZ.com, even they are forwarded to the mailbox I have at my ISP. Thanks!! Tag: Close original messages after reply Tag: 70765
  - 7
    - Entourage won't see the dictionary I have four new Mac Pros that I have installed Office 2004 on. In Entourage it would not spell check. If I clicked on the check spelling as you type box it wouldn't stay checked. I finally noticed that it didn't see the dictionary. But it also won't let me choose a dictionary. What could the problem be? Is this an Intel thing? I've never had this happen before but it does the same thing on every one of the new computers. -Jeff Tag: Close original messages after reply Tag: 70762
  - 8
    - Entourage X for Mac and IE I have an Intel MacBook Pro. After the last round of updates, IE isn't loading properly. This isn't important to me as a browser issue, as I use Safari. BUT - I use Entourage, and I'd like to send out a mass e-mail that contains a link to my new website. Unlike in Word, where the program automatically turns URLs into links, the standard Entourage "Insert Hyperlnk" command asks you to insert from IE window, IE favorites, or IE history... and unfortunately, I hadn't visited the site via IE on this computer, and I don't know if it would link in anyway, since E isn't loading anymore. Is there another way to designate/create a link to a URL in Entourage X for Mac? Tag: Close original messages after reply Tag: 70761
  - 9
    - Entourage 2004 and Keyboard Viewer Living in Canada as I do, I have frequent need to switch to the Canadian French input method. I usually open the Keyboard Viewer to help me remember where all the accents are. This works great in every application except Microsoft Office, most importantly in Entourage where I have the most need. Everytime I switch to Entourage, the Keyboard Viewer reverts to US English. Grrrr! Any suggestions? PS: Using 10.4.8 on MacBook Pro (Intel-based). Thanks in advance. Nikko Tag: Close original messages after reply Tag: 70751
  - 10
    - Cannot delete message from inbox Hi, I've been having a problem with Entourage lately that I am hoping someone can help me identify. With some new messages, they will appear in my inbox twice. I can delete one, but cannot duplicate message from the inbox. Neither message shows up in my inbox in the webmail version of the email account (which is not a Gmail, etc. account) but it still shows up in my inbox via Entourage. I visited Mactopia and Entourage's help section, but I didn't find anything useful. This happened a couple of times yesterday, but it has happened 5 times today. A few of the messages are from email listserves, but a couple are from individuals. Does anyone know what the trouble is, and how I can correct it? BTW, I use OS X version 10.4.8. My email account is IMAP. Thanks for any assistance! LS Tag: Close original messages after reply Tag: 70750
  - 11
    - Office Update 10.3... Microsoft have released v10.3 of office. According to the update, this is what it contains: > This update contains several updates to enhance security and stability, > including fixes for vulnerabilities that an attacker can use to overwrite the > contents of your computer's memory with malicious code. In addition, this > update includes all of the improvements released in all previous Office 2004 > updates. There are the usual warnings about Exchange accounts on the web page as well, so read them first: Microsoft Office 2004 for Mac 11.3.0 Update <http://www.microsoft.com/mac/downloads.aspx?pid=download&location=/mac/down load/office2004/Office2004_1130.xml&secid=4&ssid=31&flgnosysreq=True> -- Barry Wainwright Microsoft MVP (see http://mvp.support.microsoft.com for details) Check out the Entourage User's WebLog for hints, tips and troubleshooting <http://homepage.mac.com/barryw/weblog/weblog.html> Tag: Close original messages after reply Tag: 70749
  - 12
    - Importing after reinstall... Hi, Does anyone know how I can import my preferences, messages, account settings, etc. after reinstalling Entourage X? I had to erase my Mac OS X operating system, and now I'm reinstalling my programs. I backed up the "Microsoft User Data" file, which I've re-placed in the Documents folder. However, Entourage is acting like it's never seen me before. And I have no idea how (or what) to import across the same program, since the Import Wizard only asks about other or older programs. Any suggestions? Any help would be greatly appreciated. Tag: Close original messages after reply Tag: 70748
  - 13
    - Rename my "Custom 8" column in Address book ? Hi, I have a "custom 8" column in my address book, and I would like to rename it... How can I do that ? THX Dennis Tag: Close original messages after reply Tag: 70747
  - 14
    - Security with Entourage (2004, Mac OS X) Is there any way to make Entourage secure? I want to prevent people from being able to access my email (both one's I have downloaded, and one's that are still on the server) and to prevent them from accessing my user identity in the Microsoft User Data folder. I'd like to password protect my account so that you would have to enter a password to get into the account, and to do the same to the contents of the identity folder. So far the only thing I've found is to set up Entourage to require a password to download new mail - this is only part of the solution - I need to protect what is already on my computer. Is there a way to do this? Tag: Close original messages after reply Tag: 70743
  - 15
    - Entourage and Kerio slow Hi, we have 2 users who report their Entourage being painfully slow whilst updating its folders with the server. The performance is so poor that it hesitates whilst they are writing emails mid-sentence. We are using Kerio email system (similar in principal to Exchange) and the client is Entourage 2004. We have tried recreating the account but this hasn't helped. We have also used the webmail version of Kerio and this is not slow, so all seems to point to Entourage. Any ideas? Thanks Tag: Close original messages after reply Tag: 70740
  - 16
    - REINSTALLING PROBLEM Hello All, Im hoping someone can help me with this problem. Basically, I have an ongoing problem with one of the machines in my office. All the software was installed before I joined and now one of the Microsoft packages on a G5 has died (well its lost its security code/serial number details) and I need to reinstall it. But the genius who installed the software originally did not mark on the packaging which pack belongs to which machine. Is there a way of finding this out with the application on the machine or will I have to install each version of the office one at a time, wait till it clashes with another machine, deinstall it then try again until it works... Sorry of this doesnt make sense... any help will he greatly appreciated! Cheers Rich. Tag: Close original messages after reply Tag: 70739
  - 17
    - Entourage starting up by itself? Does anybody else have the problem where Entourage starts up by itself? It's really annoying. I'll be watching a DVD or surfing the web or something and then I hear the Entourage startup chimes. Is this some sort of setting I missed or accidentally toggled? Thanks, Chris Tag: Close original messages after reply Tag: 70738
  - 18
    - Exchange Problems Out Of The Blue I have had no problems connecting to my corporate email. But now, it will not connect. I can connect to my company server and even use my company Intranet, but Entourage-exchange will not connect (emil working, can connect on a PC). I am using 10.4.8. I have reset Entourage and redone exchange account, but no luck. Tag: Close original messages after reply Tag: 70733
  - 19
    - Exchange Problems Out Of The Blue I have had no problems connecting to my corporate email. But now, it will not connect. I can connect to my company server and even use my company Intranet, but Entourage-exchange will not connect (emil working, can connect on a PC). I am using 10.4.8. I have reset Entourage and redone exchange account, but no luck. Tag: Close original messages after reply Tag: 70732
  - 20
    - Exchange Problems Out Of Thhe Blue I have had no problems connecting to my corporate email. But now, it will not connect. I can connect to my company server and even use my company Intranet, but Entourage-exchange will not connect (emil working, can connect on a PC). I am using 10.4.8. I have reset Entourage and redone exchange account, but no luck. Tag: Close original messages after reply Tag: 70731
  - 21
    - INbox 4000 Unread Since Rebuild Hi, After doing a typical rebuild of my 1.5 GB database (Office version 10.1.7; POP email) I hit Send & Receive and received ~ 4000 unread emails. Random checks revealed that they are duplicates of emails in folders. However, I haven't checked every one so I'm not comfortable deleting them all. Since I backed up my Microsoft User Folder prior to doing the rebuild I tried quiting all Office apps, copying back that folder to the documents folder and re-opening Entourage. No luck. Suggestions? Is there a 'find duplicates' script for Entourage? Other ideas? Tag: Close original messages after reply Tag: 70730
  - 22
    - Sending Emails Why is it that I can send Emails through mail.copper.net with my Netscape Communicator 4.7.3, but I can't with the Entourage 2001 v 9.0.1? I get an error notice: Mail could not be sent using the account __________________ Explanation: Mail Error. The servor did not understand the request. Error: 5500 Tag: Close original messages after reply Tag: 70729
  - 23
    - Entourage X questions 1. How do I get my Address Book contacts into Entourage? 2. How do I synch my Entourage online with anyone or any service? 3. How do I get tasks I email from Windows XP Outlook to my Entourage to slide into my Tasks? I'm sure I will have others .... Tag: Close original messages after reply Tag: 70727
  - 24
    - Trouble importing Work and Home Emails into Entourage 2004 contacts I am trying to import my contacts into Entourage 2004 using a .csv text file. Everything works perfectly EXCEPT all the emails get imported as work emails (meaning with the Work label). I know that Entourage allows for up to (I think) six email addresses, but they can be either Work or Home or Other. How do I import them so that the Home or Other labels show up through the import process? Right now, when any number of email addresses are imported with a contact's info, they all are (Work). With over 1500 contacts, changing it manually is not something I want to do. Is there some way to label the field? Right now, I use Email Address 1, Email Address 2, etc. Any help would be appreciated. Tag: Close original messages after reply Tag: 70720
  - 25
    - Deleting an MSN mail message from Entourage I use msn mail with Entourage as my email utility. I have a single message that I can't remove from the msn Deleteted Items folder in Entourage. The message does not appear online in my msn email account (hotmail account). Does anybody know how to delete this message. It is not spam. Tag: Close original messages after reply Tag: 70718
- Next
  - 1
    - Getting the newsgroup list Hello I am trying to retrieve the newsroup list from the Microsoft Server in Entourage 2004 but I keep on getting the error code -50. Does anyone have an idea on what it might cause that? Thank you Hubert Tag: Close original messages after reply Tag: 70717
  - 2
    - problem: Fonts get smaller as thread gets longer I am running 10.4.8 OSX and 11.2.5 Entourage. When I get emails that have replies in them, I've notice the fonts get smaller as the thread gets longer. Even a non-Mac user is seeing these smaller fonts. They are so small, you can't read them. Example: (12pt font): thanks for emailing me. (received today) (10pt font): the meeting is tomorrow. (sent yesterday) (8pt font): when is the meeting. (sent 2 days ago) (6pt font): Are you going to the meeting? (sent 3 days ago) (4pt font): I'm fine. (sent 4 days ago) This may be a bad example, but as the thread gets older, the older messages get smaller. I can't figure out how to fix this unless I use non-html encoded emails. Any thoughts? Thanks, Tom Tag: Close original messages after reply Tag: 70716
  - 3
    - Projects If I mark an email as a "project", will that email delete at some point? I use Entourage 11.2.5. Larry Tag: Close original messages after reply Tag: 70713
  - 4
    - unable to auto-compress attachments with an Intel Mac Anyone having this issue? I installed Stuffit 11 for Mac (which is UB) but for some reason, Entourage can't stuff folders that are attached to a message. The error says 'Stuffit not installed' even though it is. There is that patch that Stuffit had for the G4 mac's to allow Entourage to auto-stuff, but it doesn't work with the Intel's- and The Stuffit people have no Intel release of that patch. They're saying it's an MS issue. Anyone? MacBook Pro 2.0 2G ram OSX 10.4.8 Tag: Close original messages after reply Tag: 70707
  - 5
    - forwarding message in MIME-format Hi, I've received a message in MIME-format, which looks perfect. I have to forward this message to a couple of customers. If I click "Forward" I get no neat message, I get a bunch of text and code. Anyone an idea of how to forward in its original state? Thanks in advance! Anita Tag: Close original messages after reply Tag: 70706
  - 6
    - deleting from server My POP mail is filtered through Spam Arrest, then goes to my in box in Entourage. The messages all have a tag on them giving me the choice to delete it from the server. I have no need to keep them on the server so have to delete each one individually. Is there some place to check so that messages are not kept on the server? I've looked through all of Spam Arrest and Entourage, but don't see such a choice. I know you can do this with IMAP, but I'm not using that email address at all, just the POP ones. Thanks for any suggestions. Sue Tag: Close original messages after reply Tag: 70705
  - 7
    - Receiving all mail ever sent Can anyone advise me of how to set up my entourage account. It has been working great and then all of a sudden I am receiving thousands of messages each time I chose send and receive. Items that I had deleted some time ago. Is there a protocol or setup I can change to eliminate this. Any assistance is helpful. I keep getting info that says my disks are full. Tag: Close original messages after reply Tag: 70703
  - 8
    - Share Project Compatibility Hello, I would like to set up a Shared Project (Entourage - Project Center) in a Server, and I would like to know if anybody has "share projects" with Office for Windows users. Tag: Close original messages after reply Tag: 70702
  - 9
    - Open other User's Folder - Folders other than Inbox, Contacts or Calendar Hi there, after much pulling of hair we have managed to configure Entourage clients to see other user's inboxes and calendars but I cannot configure access to other mailboxes. I do not wish people to see the contents of the Inbox. When I select Open Other User's Folder, how can I specify the mailbox I want? If I set the permissions on the other mailboxes but select Inbox from Open other User's Folder I get told that permissions are incorrect. If I set permissions on the Inbox I can open that but not the other mailbox I really need to see. We are running Exchange Server 2003 SP2 and Entourage 11.2.5 and 11.2.6 Many thanks Claire Tag: Close original messages after reply Tag: 70700
  - 10
    - Entourage 2004 Project Centre - Syncing email I'm playing with this to try and find a solution for our present cumbersome Public Folder email filing system. So far: 1. Tagging an email as belonging to a shared project doesn't actually move it anywhere. If you delete the email from your Exchange account, it vanishes from the project as well. This prompts a question as to why a shared Project folder has an Archive file in it if it doesn't get used? 2. If you set the Entourage email Watch Folder to a Public Folder, tagging an email as a Project one still doesn't move it to make it available. 3. Dragging an email to said Public Watch folder tags it as belonging to the Project and allows team members to download a copy of it. But this is exactly the way that Public folders already work, so it doesn't make things any easier. Is there a way to get Entourage to copy an email I tag in my Inbox to an accessible location that other members of the project can get access to? You can't even get Rules to be applied on a Schedule. Running Office 11.2.6 on OSX.4.8 Tag: Close original messages after reply Tag: 70699
  - 11
    - error message & more 1) In both the INBOX and DELETED ITEMS I can't open any I received or deleted YESTERDAY. When I try, I get the message, 'This action could not be completed. Unknown error (4362) occurred.' 2) the DELETE function no longer works. 3)I can send but cannot receive messages in Entourage from my Verizon account. (I think it happened when I tried to delete an oversize message that Verizon had deemed too large.) Can I fix this? If not: 4) If Entourage is hopelessly screwed up and I have to delete and reinstall it, do I have to reinstall the whole OFFICE 2004 complex or can I just reinstall Entourage from the Office 2004 disk? ingrid w. Tag: Close original messages after reply Tag: 70694
  - 12
    - Entourage doesn't sync with iCal. Address Book is okay. Hi. I've enabled Sync Services in my Entourage. Address Book become visible just as-is, with no hassle. Somehow, I didn't see any events from my iCal. The additional calendar Entourage was created in iCal, and changes made to it are getting sync back with Entourage. However, I don't see any items from my main calendar from iCal. Can you please advise me something? I've a recent MacBook Pro with all updated software. Thanks a lot. Tag: Close original messages after reply Tag: 70690
  - 13
    - imported emails vanished We imported all of our emails and address book from a MacMail account, and also added another email address to receive messages in the same Entourage account (two email addresses feeding into one Entourage account). All worked fine for a few days. Yesterday we opened Entourage and all the emails had vanished. We re-imported them and they vanished again. Any ideas? Thanks! Tag: Close original messages after reply Tag: 70687
  - 14
    - Hotmail items moving to folder on computer Purchased a MacBook Pro and Office 2004 for the Mac about 4 months ago. Everything has been working great, until this week. When I launch Entourage, and click on the folder Hotmail -> Inbox in the folder pane on the left, I can see all of my messages disappear one by one. I thought they were gone, but found them in my Deleted Items folder in Hotmail. I ran a test to see if it was a Hotmail or Entourage issue. I sent myself two separate test E-mails from two different computers and accounts. I first opened a Hotmail browser session using IE on a PC to see if they were there. They were, everything's good. Then I opened a Hotmail browser session using Safari on a Mac, again they were there, no problems. Then I opened Entourage, opened the Hotmail Inbox Folder, and saw the messages briefly, then they were moved to the deleted items folder. So something in Entourage is deleted all my messages from Hotmail. More experimentation followed. I checked for any rules or junk e-mail filters... none are created or enabled. Then I noticed that the Inbox folder for the local computer had some unread messages in it (I don't have any accounts other than Hotmail, so I found this odd). Turns out that it looks like my messages are being moved to a local folder from Hotmail by Entourage, and then deleted from Hotmail. Not sure why or how this is happening. I don't see any setting to control this. Need help quick!! Tag: Close original messages after reply Tag: 70679
  - 15
    - Import Identity vX to vX Hi all - OS 10.3.9 Office vX w/ service pack 1 I let the hard drive get too full and had to copy full Microsoft User files from the startup drive onto an external drive while reformatting and rebuilding the startup drive. I found there is no import for Entourage vX to Entourage vX! I also learned that I can't just drag all the identities back to the main drive. I get an error first telling me to rebuild my database, then doing a typical rebuild I get "Compacting failed" & "Access permission is denied.Trying an advanced rebuild I get "Rebuilding failed" and "Access permission is denied." Help, please! and thanks in advance, Rich Tag: Close original messages after reply Tag: 70675
  - 16
    - Entourage will not start up now My Entourage program is no longer working. It has been running fine since I purchased Office:2004 and it has just stopped dead and will not load. I am running OS 10.4.8 on my 15" Powerbook, and I had updated all of my Office software. My problem is only with Entourage. All of the other Office programs are launching and running correctly. My problem is simple...it will not launch. I can not get it to do anything. There are no error messages or any indication of what the problem is. The icon will bounce once in the dock and then it just stops. The word Entourage does not apper in the top left next to the Apple logo. It was working fine on Thursday and then it just stopped working later in the day. I have been reading the posts in this forum, and nothing is working for me to self-correct the issue. I have repaired my disk permissions, run the Remove Office program, reinstalled all of Office:2004, updated to the latest version, and deleted the Entourage permissions in my Preferences folder. I am now out of ideas and need some help. Any one got another idea? I am in the middle of a big project and I have many emails stuck in my Entourage right now. Thanks. Tag: Close original messages after reply Tag: 70671
  - 17
    - How to backup? How do I backup Entourage's content. I have the latest version on a new Mac with Tiger on it. Thanks. Tag: Close original messages after reply Tag: 70670
  - 18
    - Key Chain Password Request for Entourage Someone deleted all my key chain access info, and now every time I turn on Entourage it asks for my key cahin password. I have my email password saved in the accounts section of Entourage. I found a posting somewhere eles and did the following but it didn't work either (Launch Keychain Access in Utilities. Locate the Internet password entry for your incoming mail server. Double-click and select the Access Control tab. Add Entourage to the list of Always allow access... If not sure which is the right Internet password entry, launch Entourage, go to Account Settings, and remove "save password" selection for the accounts. Save this change, then reselect the checkbox, and save again. Keychain Access should show an updated modification date for the correct Internet password.) Once I got to the tab where it said Always allow access and clicked on it a new message box came up, giving me the chance to quit, allow once and allow always. The problem was that it didn't allow me to choose the allow always box. It also kep asking me once again for my dam key chain password. I don't have any key chain passwords...Help, this is driving me nuts with the message constantly popping up. Thanks, Stuart Tag: Close original messages after reply Tag: 70667
  - 19
    - smtp authentication Hughesnet is my isp. They just changed their name from direcway. Now I can send email using entourage. I get an entourage error message that says it can't send because it requires smtp authentication. According to hughesnet I have properly filled out all of the fields but since the error message is an "entourage error" they can't help me. A friend in another state using another isp and another pop is having the same problem using outlook on a pc. Any suggestions??? Tag: Close original messages after reply Tag: 70660
  - 20
    - Export to Yahoo Has anyone found a way to export an address book from Entourage to Yahoo? Thanks in advance. Tag: Close original messages after reply Tag: 70657
  - 21
    - Export contacts to Yahoo Has anyone found a way to export the address book in Entourage to Yahoo? Thanks for any help. Alan Tag: Close original messages after reply Tag: 70653
  - 22
    - Receiving repeat emails Every week I keep receiving repeat emails I have read from the previous week. Just recently I had over 40 repeat emails from last week and the week before. Also, is there a way to set the address book so that it is alpahabetized by the first name similar to Microsoft Outlook is setup? Tag: Close original messages after reply Tag: 70652
  - 23
    - Downloaded pictures go away I've asked this twice before, but the MVP's never answer. I do not download any pictures by default, not even from people in my address book. Sometimes I manually download the pictures from trusted senders by clicking on the download link in the Preview window. However, when I revisit the same emails on another day, the pictures are no longer there AND there is no download link. How do I get the pictures downloaded again? Enrouage 2004, 11.2.5 Tag: Close original messages after reply Tag: 70650
  - 24
    - retrieving old entourage email after rebuilding via database utility Hi All, I rebuilt my Entourage email database yesterday from a 6/28/06 backup using the microsoft database utility. In the process I lost all my email from 6/28 to that point. Is there a way to retrieve the email that I lost? Thanks. Jerry McKenzie Tag: Close original messages after reply Tag: 70648
  - 25
    - Restoring Old Contacts I am using Entourage 10.1.4 for OS X. We have two Palm users in our famiy. My second user recently sync'd on my profile and now all my calendar and contact information has been replaced. My 10.5M database is still there under my profile (versus the other 400k database), but the information won't come up. HELP! Tag: Close original messages after reply Tag: 70645

When I reply to a message it creates a new window for the message. When
I send the reply, the original e-mail remains open. How do I change
this so that the original e-mail closes?

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