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- Previous
 - 1
 - Email address in new emails Entourage 2008 stores email address in the new email function. How can I delete them that are not tied to an address card? Thank you Tag: Category Tag: 87709
 - 2
 - Tip: setting font size for newsgroup messages coming from Mactopia If you are using the Entourage 2008 newsreader (haven't tested this in 04) you can set the font for HTML to actually change the font for messages that are coming from the Mactopia interface. For me, they are too small so this option is an eye saver. If there is no explicit font declaration code set in a messages, Entourage can override and use your default HTML code settings. Messages currently coming from Mactopia have no declared setting. To set preferences: In the menu bar under Entourage select Preferences --> Fonts -- Diane, Microsoft Mac MVP (MVPs are not Microsoft Employees) Entourage Help Page <http://www.entourage.mvps.org/> Entourage Help Blog <http://blog.entourage.mvps.org/> Tag: Category Tag: 87700
 - 3
 - Sending email to a group I keep getting error messages every time I try to send an email to a group I have set up in my Entourage address book. I am trying to send a short email with three low res (72 dpi) JPGs attached. It will not work! Any ideas? Thanks, MEW Tag: Category Tag: 87683
 - 4
 - Entourage syncs all emails to inbox from exchange? I've just recently purchased an imac to compliment my macbook. I have set them both up with entouage and sync to an exchange. However, whenever I open entourage it downloads all the emails from all the folers (including sent items) straight into my inbox! It then takes forever for me to clean it up and works fine. However if I then move to the other Mac the same thing happens again! Desperate for any help you could offer! Tag: Category Tag: 87680
 - 5
 - automate email send I would like to be able to send the same email to the same address [a reminder] every other day. How do I automate this task. Tag: Category Tag: 87678
 - 6
 - Entourage- folder list keeps closing...why? Every time I launch entourage, the folder list is closed. I go to view, then check it and it opens, but closes automatically again forcing me to reopen it upon the next launch. Very annoying, this prob. just arose a few days ago- have been using entourage for years and this is a first. Any ideas for a fix? Please advise- Thanks, Andrew Tag: Category Tag: 87669
 - 7
 - Internet Headers and Source Code My Entourage 2004 has the option to view "internet headers" and "source" for emails under the view menu. When looking for the same at a friend's house with Entourage 2008, I could not find these options. Am I missing something? Thanks.. Tag: Category Tag: 87667
 - 8
 - Archive support on Exchange 2007 using Office 2008 for Macintosh At my company we are running Exchange 2007, pc users are on Office 2007, I am testing Office 2008 on my Mac. Have I overlooked it or did Microsoft NOT include the ability to archive old email to the server in 2008 as you have been able to do on PC side for years????? Tag: Category Tag: 87658
 - 9
 - MLM "override default reply behavior" doesn't work I can't get Entourage to override the default List reply behavior. Any ideas? I've repaired permissions and am updated. Entourage 2004 11.3.6 on a iMac. Thanks Rob Tag: Category Tag: 87657
 - 10
 - Calendar View My question concerns Calendar view. I set it to display the week but every time I go away, say to email, and return, it starts on day view. How can I stop this happening please. Thanks, Roy Tag: Category Tag: 87652
 - 11
 - Recall emails Hello, I am using Entourage for my emails for work, and I see that it doesn't allow to recall emails like Microsoft Outlook. Does the latest edition of Entourage have this feature? Tag: Category Tag: 87651
 - 12
 - Deleting email New to the forum. In Entourage (Office 2004) v11.3.6 running Leopard. I cannot seem to delete certain emails in my inbox. I delete by right clicking then delete, by using the toolbar delete, by opening then deleting, flagging it as Junk then doing a delete, Moving to another folder. They remain in my inbox. I do a Purge Deleted items and they still remain. The problem emails appear to be random (some corporate internal, some from outside, some SPAM that makes itself through). Is there additional cleanup required? Thanks in advance. Tag: Category Tag: 87647
 - 13
 - No free/busy info for 2003 mailboxes, but okay for 2007 mailboxes I'm using Entourage 2008. We have two Exchange servers - one 2003 and one 2007 with about 1/2 of the office's users on each. I get free/busy info for the users with Exchange 2007 mailboxes (mine is also on 2007), but no info is available for the Exchange 2003 mailbox users. Using either Outlook 2003 or Outlook 2007 as the client, I can get free/busy info for everyone, which convinces me that the two servers are replicating properly. I'm about 99 percent sure I could get free/busy info for everyone when I used Entourage 2004. Anyone have any ideas? Thanks. -steve Tag: Category Tag: 87644
 - 14
 - Changing fonts How do I change my font in address book? It defaulted to a very hard to read font. Also, how do I change the font for the "new email" box that shows up in the lower right corner...again...very hard to read font. Thanks!! Tag: Category Tag: 87642
 - 15
 - New Entourage user I'm a new entourage user, but with the help of some friends have gotten used to it. I'm trying to connect with my work Outlook e-mail account and have been able to do so...to the point of only sending from my newly created address. However, I cannot receive e-mails and am not sure why? I've set up the POP settings and the outgoing mail settings...so not sure what else to do. Help? Tag: Category Tag: 87639
 - 16
 - Entourage & font colour crashes I am using Entourage 2004 on a brand new MacBook Pro running Leopard. When I am writing an email (in HTML) and click on the font colour (to choose to highlight selected text in a different colour) it automatically "crashes" and informs me that it had to unexpectedly had to quit. It offers me at least the chance to relaunch and saves the email in Drafts (so kind of them) but what gives?? I'm relatively new to Mac, figures the problems I'm encountering are still Microsoft related! Any help or insight would be greatly appreciated! Kevin Tag: Category Tag: 87635
 - 17
 - Hide or delete "On My Computer" local mailbox We are moving to Entourage 2008 to replace Outlook 2001 (Yikes! I know!) and actually so far everything is working well except a few of my test users get confused because every now and then they click "On My Computer" for either their mail or calendar which is empty and then think something broke. I was wondering if there is any way to simply delete the local mailbox or at least hide it from view so its less likely to be accidentally clicked. Besides that (and having to do some redirection because of network home folders) everything seems to be working good though. Thanks! Josh Tag: Category Tag: 87633
 - 18
 - Public Calendar Events In our company we have a public calendar set up for all company appointments. If someone schedules an appointment on the public calendar and invites a person to that event, the person receives a notification that they have been invited, but is unable to accept that item so that it shows up on their personal calendar. The options "Accept", "Decline" and "Accept Tentatively" do not show up on the invite. I even tried right clicking on the messaging and choosing accept from the list, but the event still doesn't show up on my personal calendar. Has anyone run into this issue? Thanks, Jeremy Tag: Category Tag: 87627
 - 19
 - Trouble importing Messages from Apple Mail to Entourage 2008 I've tried to import my messages from Apple Mail to Entourage 2008 however the importing process doesn't grab my mail messages. It moves my notes and to do item, however my email messages aren't being brought over. Is there a manual way to do this? The only way I've discovered so far was to grab each of my messages one at a time, drag it to the desk top, then drag it into Entourage. Surely there's an easier way to do it than that? Tag: Category Tag: 87625
 - 20
 - Can't receive email Entourage has never given me any problems. But after I got home today, I went to check my email, and it gave me the error message: Error problem retrieving message Explanation Could not retrieve mail. Account name: "xx Account" Error: -16999 I found out what error -16999 was under an Old Outlook5 troubleshooting site. I went through all there tips, even called my internet provider, they say there is nothing wrong on their end. Even went as far as reinstalling Entourage. But I'm still getting the same error message. I can still send email without problems though. I can't figure this one out. Entourage was working fine yesterday. Any help or suggestions would be appreciated. And if I have to dump Entourage, what is the best email client available for the Mac. And how would I be able to import my address book and saved emails from Entourage to the new email client. I just downloaded and set-up Thunderbird. Put in the correct settings for retrieving and sending email. And I'm getting the same problem. Can't retrieve, but can send. Now I'm wondering if it something to do with my system and not the actual app. Thanks. Tag: Category Tag: 87622
 - 21
 - Inbox Shows Unread Messages That Aren't There I am having a problem where the inbox folder shows 20 unread messages in bold, but all of my messages have been read. When view unread messages only, no messages are displayed yet the unread message count next to the inbox won't go away. Anyone else experience this problem? Tag: Category Tag: 87619
 - 22
 - Deletions that shared users make on entourage don't stick I share my calendar with 2 other users, they are classified as owner of my calendar so they have full access. When they delete an item on my Exchange calendar and I sync my calendar will overwrite the one on the Exchange server and thus add the previously deleted item back on. If I delete an item it will stay deleted and will be mirrored on the shared calendars. Is this a Entourage shortcoming or am I doing something wrong? It is vital for me that other people can edit my calendar so the LAST edit should stick. Tag: Category Tag: 87618
 - 23
 - Change the subject of an email In Office 04, you would go to Edit Message in the Message section of the tool bar and then you could change the subject for easier identification/filing of the message.. In Office 08, changing the subject is not an option. Is this being corrected, or do I need to know a different way to change the subject of a received email? Look forward to so insight. Tag: Category Tag: 87606
 - 24
 - IMPORTING PROJECTS FROM ENTOURAGE 2004 TO 2008 HAS ANYONE ATTEMPTED TO IMPORT PROJECTS FROM 2007 TO 2008? IS IT POSSIBLE? Tag: Category Tag: 87604
 - 25
 - Entourage 2004, IMAP, Scheduled Send/Receive Hello. I am using Entourage 2004 (11.3.6), and have discovered an issue with IMAP that I am hoping someone can offer a resolution for, or at least confirm as a known issue. I have a single email account configured for this installation, and it is an IMAP account. I have a send/receive operation scheduled to be performed every minute. The status area in the lower right of the Entourage window shows that the scheduled send/receive is occurring, but no messages that are new on the server are being retrieved by this send/receive operation. Only when I click and hold on the send/receive button, then explicitly select the IMAP account, are messages retrieved from the server. If anyone could point me in the right direction to have the scheduled send/receive operation successfully retrieve new messages, or tell me that this is a bug and I am out of luck, it would be appreciated. Thanks for reading! Tag: Category Tag: 87600
- Next
 - 1
 - Removing Office 2008 and reinstalling Office 2004 Does anyone know how to do this. I've tried everything on this forum to sync Entourage with my Palm including purchasing Missing Sync. I now have 10 copies of every item as well as every item moved one day earlier. I would love to get rid of Office 2008 and go back to my stable Office 2004. Any ideas on how to do this without losing all of the data and preferably to not have to hand delete the 9 other entries. Thanks. Tag: Category Tag: 87597
 - 2
 - Help please Error: -17092 Hello, entourage is showing error 17092 and wont send mail, it says that the smtp server does not recognise any of the authentication methods, the problem is that it has worked fine for nine months, i have changed nothing and my emails are now backing up, thanks for your help! Tag: Category Tag: 87593
 - 3
 - Severe problem after upgrade form 2001 to 2004 Hi, one user was still using Entourage 2001 on OS 9. His old Mac died and now he's got OS X 10.4 and Entourage 2004. We copied the OS 9-disk-content onto the new machine (in fact, it's an old machine (G4), but a fresh installed OS X) and Entourage 2004 found the old profile on first start and imported the profile with no errors. His database was around 1,4GB but somehow clean (last rebuild was around 2 weeks ago). Sending and receiving new emails works, his address book is fine and archived older mail in zillions subfolders is no problem. But: This user has hundreds of drafts with attachments and sent emails with attachments. Every time he tries to view one of those, Entourage stalls and then displays an error that a server could not be found. After clicking OK, the same dialog pops up for each attachment, like 8 JPEG-attachemtns = 8 times clicking OK. The mail then opens, but clicking on any attachments (with the warning dialog about opening attachments etc.), the same happens - server not found, OK, picture opens anyway. It seems that Entourage saved the path to the original file? And now tries to open first the original, doesn't find it (i.e. the old Mac), displays the error and then opens the attached file from the mail? This is very very ennoying and drives the user nuts. Any way to fix this? tia, Hermann Tag: Category Tag: 87591
 - 4
 - Entourage locks up when sync with Exchange A week ago I upgraded to 2008 from 2004. everything went well including email transfer. My email is connected to our company exchange server (via web) and at first (about 4 days) everything worked well including synchronization. However a few days ago I started getting the beachball wheel during sync which locks me out from entourage for several mins at a time. Each time I send or move an email the sync locks me out making it unusable. The only way I can work now is when off line and it's a big problem. I have checked the database & even rebuilt it, but no improvement. I have even deleted all my projects as I read on a forum this could be the problem, but still no change. Does anyone have any ideas as it's a real pain?? Thanks Tag: Category Tag: 87588
 - 5
 - Can't get Entourage to sync with Address Book or iCal for iPhone Hi, I've read all the posts, but I can't seem to get my Entourage 2004 to sync with iCal or my Address Book. I am doing this to get everything into my iPhone. I can see the Preference boxes in Sync Services, but when I check them, nothing happens. How does sync services work? Is there a way to start the sync? I have the icon for syncing at the top, but when I hit 'sync now' it neither syncs with .mac or my address book or iCal. I don't know what else to try. I can see that other people have gotten this to work, so I know it's possible! Any help is appreciated. Thanks! Tag: Category Tag: 87587
 - 6
 - Problem Using Applescript to Read Email Attachment I'm trying to use Applescript to access email attachments in Entourage 2004. I can get the Attachment object with no problem. However, when I attempt to get the "file" property of the "attachment" object, like so set theFile to file of theAttachment I get the following error: Microsoft Entourage got an error: Can=E2=80=99t get file of attachment = 1 of incoming message id 50670. I can't figure out what it's complaining about or trying to tell me. According to the Entourage Dictionary, "file" is a property of "attachment": attachment=E2=80=82n : every attachment elements contained by messages, incoming messages, outgoing messages, draft windows, draft news windows. properties name (text, r/o) : the name of the attachment file type (type, r/o) : the type of file file creator (type, r/o) : the creator of file encoding (no encoding/7bit encoding/8bit encoding/binhex/base64/ uuencode/AppleSingle/AppleDouble/quoted printable/ unknown encoding, r/o) : the MIME encoding of the data file (alias, r/o) : alias to the associated file (if there is one) content (text, r/o) : the encoded content (if it has been encoded) properties (record) : property that allows setting a list of properties Am I doing this wrong? Ultimately, I want to open the attachment file, modify it, and write the modified file back, effectively replacing the attachment. Thanks in advance for any insight you can provide! Tag: Category Tag: 87582
 - 7
 - "Mail could not be received at this time" Hi, We have been experiencing this error for a few years with Entourage 2004 (Exchange 2000 & 2003) and I am a little disappointed for this error to reappear on my very first sync using Entourage 2008. Error while synching: "Mail could not be received at this time" The server for account "username" returned the error "Logon failure: unknown username/password or security settings may be incorrect. Would you like to try re-entering your password?" This usually occurs when there is a large amount of change in the mailbox - eg. user deletes 'lots' of messages at once. Needless to say the username/password is correct and re-entering the details returns the same error. The only 'fix' we've been able to find is to "reset cache" which of course means you have to download all content again and potentially run into the same issue. any ideas? cheers Tag: Category Tag: 87577
 - 8
 - Emails aren't going into my inbox in entourage I am using the 2004 version of entourage v 11.3.6. I am on mac OSX 10.4.11. I am having a problem where my emails aren't going into my inbox in my folder in entourage, this has only just started occurring, was working fine before. Suddenly they are going into a received today folder in the mail views folder. How can I change it so they go back into my inbox? Tag: Category Tag: 87576
 - 9
 - Entourage importing issues I'm trying to import all my messages and contacts from X into 2008 and Im unable to because of 2 error codes that come up.... (-40) and (2) Does anyone know how to fix this problem and/or know what they are? Thanks, P Tag: Category Tag: 87560
 - 10
 - Gray mailbox folders I was wondering if anyone knows what the significance is of gray mailbox folders. I have an IMAP account listing various sub-mailboxes on the left side of my screen and they all appear normal. When I click on the header for the account the mailboxes then show up to the right where the messages normally would be, but some of the mailbox icons are monochrome gray while others have color. They all seem to be working fine and have mail in them I just don't understand what this signifies. Thanks! Tag: Category Tag: 87538
 - 11
 - Messages dissapearing in Entourage In using Entourage for email, I notice that messages periodically and randomly disappear from my inbox view. The messages are stored on a linux IMAP server, and if I view my inbox using either Thunderbird or Squirrel, I see the messages. They are not visible from within Entourage. There are no applicable filters set that might hide the messages. What is going on here? Tag: Category Tag: 87514
 - 12
 - ID and Password Everytime I start up Entourage it requires me to enter my password. I went to Account Settings|Mail |Edit and entered my password with the "save to key chain", but it does not stick. Any ideas? Tag: Category Tag: 87500
 - 13
 - "Deafult account" BUG I use Entourage with 3 different email accounts. The "reply from account sent to" feature doesn't work in Entourage. No matter what I set in the preferences all email coming to different accounts get sent a reply from my default account - which I don't want. Naturally I would like to reply from the account the email was sent to. This has been a bug from Office 2004 and now 4 years later the same bug still exists. Anybody else experiencing this? Tag: Category Tag: 87495
 - 14
 - calendar won't print Just installed Office 2008 (upgrade from 2004). I have an Intel iMac, with all latest updates, OS 10.5.1. I go to print the calendar and nothing prints. Printer don't open up. Nothing shows in the preview window. It's Brother Printer HL-5170DN..eveything else prints from Office 2008, just no calendar. What do you think the problem may be? Tag: Category Tag: 87490
 - 15
 - Email identity I have a POP account, and am using Entourage 11.3.6 from Office 2004. When I set up the Main Identity, I used my personal email address, then set up my personal email (with the same address) and my husband's email (a different address). Now I sometimes get my husband's email in the Main Identity account, and it hasn't come through to his account although it is addressed to his account. How can I fix this? Please help. Tag: Category Tag: 87487
 - 16
 - Cannot change "override default IMAP port" in Entourage 2008 My work blocks the standard IMAP ports, so I have to use the alternate one provided by my ISP. However, when I go to the account options, check "override defualt port"and spec the port, it doesn't stick. Even closing the window and re-opening it, it's still unchecked. I've tried creating an entirely new Identity in case there was a corrupted setting, but no joy. Tag: Category Tag: 87485
 - 17
 - side calendar Where is the side calendar in Entourage 2008 (the one that lets you view a couple of months on the side)? Tag: Category Tag: 87483
 - 18
 - Duplicate main account & rules not working I installed 2008 easily enough but must have selected an incorrect option for Entourage. I use comcast and have some messages on that server. The new Entourage transferred all existing folders and messages plus created a new main account. That account is receiving new messages plus it has a couple thousand old ones that I guess were still on the server. Any suggestions about how can I get messages to come into the folders previously used and how can I get the rules to apply? Thanks! Tag: Category Tag: 87481
 - 19
 - change default account? hey all, have two accounts in entourage. i set up my personal account first, then i added my work exchange account. i manage several projects for work in the Project Center... but when i add items to a "schedule calendar" in a project... it adds the items to my PERSONAL calendar rather than my exchange calendar. is there a way to tell Entourage to send all task, notes & calendar items from the Project Center to my Exchange account rather than my personal account? Maybe it's happening because I set up my personal account first and, therefore, it's the default or something? Thanks for the help... Tag: Category Tag: 87479
 - 20
 - DUPLICATE EMAILS DRIVING ME MAD! MAC OS X 10.4.11 Entourage 2008 I keep getting duplicate emails in my Entourage Inbox - I use Blueyonder / Virgin POP servers. I notice that sometimes I will get 2-3 duplicate emails. Only one is stored on the email server (ie Blueyonder webmail). Is there a fix to keep this from happening in the future? Tag: Category Tag: 87461
 - 21
 - Disappointed I've been using Entourage 2008 for a few days now. I like the look of it, though it's not a radical change from E04. I like the speed...it certainly is much faster, at least on my Intel Mac. But, in some respects it feels like a step backward. No sounds, less than passable sync ability with my Palm and no new front-end features. Of course, I may be missing something here. The sound issue sounds (oops) like it's a bug that the powerful MacBU missed, though I don't know how. And, it sounds like the lack of a conduit was a strategic decision. So, I assume we'll get sounds back one of these days. I don't expect the sync thing to improve. When I was on a Windows PC, I used Lotus Organizer as my address book, to do list, calendar and notes organizer. Customizable toolbars, customizible contuit settings, wide choice of print settings, integrated links between address book and calendar and to do items. I used it for at least ten years. Then I moved to a Mac and Entourage 2004 and lost some of those features. Then moved to Entourage 2008 and moved even further back. I don't want to badmouth the MacBU ... I don't know them ... So I won't. But, my experience with Microsoft seems consistent. I have failed to see the innovation that Bill Gates used to talk about. It seems like I see more bugs than in other software. I know there are smart and clever engineers at Microsoft ... I know because I've met some. But, somehow the end products just lack something and I don't think it's the engineers' fault. Something in the corporate organization seems to leave things out of their end products. I hope this doesn't hit everybody wrong. I just am disappointed when I use Microsoft products. And, there are very few alternatives. Tag: Category Tag: 87460
 - 22
 - Removing Duplicate Messages Script Hi there, I had a very useful script which I have now located and downloaded from the Entourage MVPs web page which allows me to remove duplicate messages in Entourage. Very handy. Anyway, I've downloaded it, but how to get it into Entourage 2008. I don't remember how to do this, so help much appreciated. Thank You! Tag: Category Tag: 87458
 - 23
 - Arranged by Sent, why are dates scrambled? I have a folder that is agrranged by SENT. At beginning I do see lot of January dates on right, but below that it jumbles like crazy. June dates mixed with December, mixed with April. No consistency. I would like to see the months strictly together. any ideas? thanks. Tag: Category Tag: 87451
 - 24
 - Entourage Calendar Reminders For some simple events (e.g., Dr. Appt 10 am), my reminder, set at a default of one day in advance, pops up correctly. For other events (e.g., recurring birthday), my one-day in advance reminder comes up to tell me the event is TODAY (not tomorrow), and when I tell it to snooze until the actual day, it then pops up to tell me the event is overdue and it happened YESTERDAY. My calendar date and time settings are correct (as in My Day, for example). Not major, but annoying. How can I fix this? Tag: Category Tag: 87448
 - 25
 - Entourage Sounds All the sound notification boxes are checked in my Entourage preferences, but when I click on the speaker, no sound plays. Nor am I getting any sound notifications. How do I fix this? Tag: Category Tag: 87447

What are the default categories in Entourage?

Re: Category by Diane

Diane
Thu Feb 07 19:01:21 CST 2008

On 2/7/08 11:43 AM, in article ee8c8ff.-1@webcrossing.caR9absDaxw,
"Karl@officeformac.com" <Karl@officeformac.com> wrote:

> What are the default categories in Entourage?

Create a New Identity in Entourage (under Entourage in the menu bar select
to Switch Identities --> create a new Identity).

You can see what's default there. You can save this Identity as a comparison
to your modified Identity.

--
Diane, Microsoft Mac MVP (MVPs are not Microsoft Employees)
Entourage Help Page <http://www.entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>

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