I have Entourage X on an external drive running Jaguar, and I've tried =
to=20
move my Main Identity from it to a fresh copy of Ent. X on my internal=20
drive which is running Panther. I get the message that, "This version of =

Entourage cannot open this Identity", but it's precisely the same =
version =20
(loaded from my Office X install disc), only the OS is different. Thanks =

for any light you can shed.

Re: Can't move Identiy from Jaguar to Panther by Corentin

Corentin
Thu May 27 16:13:48 CDT 2004

On Thu, 27 May 2004 14:13:30 -0500, Guy Paul wrote
(in article <1387301c4441e$b23aeb90$a301280a@phx.gbl>):

> but it's precisely the same version
> (loaded from my Office X install disc)

Is the applciation up to date on the second computer ?? It might be Office
10.0.0 for instance and you'd require 10.1.5...

The version of the OS shouldn't make the slightest difference,


Corentin


--
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(MS) MVP: http://mvp.support.microsoft.com/
MVPs.org: http://www.mvps.org/
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Re: Can't move Identiy from Jaguar to Panther by anonymous

anonymous
Thu May 27 17:20:03 CDT 2004

Thanks for the response, Corentin. The version on my Jaguar disk is=20
10.1.0. Which I put on the Panther disk. I got the same "this version=20
cannot open..." message with 10.1, then 10.2, 10.4 and 10.5. Today, I=20
tried removing and re-installing Entourage, upgrading to 10.5 and then=20
swapping out my Microsoft User Data folder. Entourage opened up with=20
the welcome message in the inbox and asked me to set up my account!=20
I used Get Info on my various caches inside the Identities folder and=20
they appear to be full. I'm stumped.


>-----Original Message-----
>On Thu, 27 May 2004 14:13:30 -0500, Guy Paul wrote
>(in article <1387301c4441e$b23aeb90$a301280a@phx.gbl>):
>
>> but it's precisely the same version =20
>> (loaded from my Office X install disc)
>
>Is the applciation up to date on the second computer ?? It might be=20
Office=20
>10.0.0 for instance and you'd require 10.1.5...
>
>The version of the OS shouldn't make the slightest difference,
>
>
> Corentin
>
>
>--=20
> --- Mac:MS MVP (Francophone) ---
> (MS) MVP: http://mvp.support.microsoft.com/
> MVPs.org: http://www.mvps.org/
>Retirez NoSpam de mon adresse pour m'=E9crire/Remove NoSpam to e-
mail me
>
>.
>

Can't move Identiy from Jaguar to Panther by Guy

Guy
Thu May 27 19:50:41 CDT 2004

Thank you for your response, Courtein (?) I am new to this forum and I=20
accidentally deleted your reply, sorry.I am new to this forum and I=20
accidentally deleted your reply, sorry. I have tried to swap my Identity =

into versions 10.1, 10.2, 10.4 and 10.5 and each time I get the=20
message "cannot open this Identity with this version..."

Today I removed, re-installed and completely updated Entourage (to=20
10.5) before swapping my Microsoft User Data folder from my Jaguar=20
disk. This time it opened but presented me with the Setup Wizard. My=20
old Identity was nowhere to be found.=20

It seems that Panther (and I've tried 10.0 and 10.4) somehow alters the=20
Identity I try to bring in from my Jaguar disk, either rendering it=20
unreadable or erasing its contents. When I boot into 10.2.8 the files =
are=20
all there; when I boot into 10.3, they're gone. I'm stumped. Any ideas?

>-----Original Message-----
>I have Entourage X on an external drive running Jaguar, and I've tried=20
to=20
>move my Main Identity from it to a fresh copy of Ent. X on my internal=20
>drive which is running Panther. I get the message that, "This version=20
of=20
>Entourage cannot open this Identity", but it's precisely the same=20
version =20
>(loaded from my Office X install disc), only the OS is different. =
Thanks=20
>for any light you can shed.
>.
>

Re: Can't move Identiy from Jaguar to Panther by Corentin

Corentin
Fri May 28 10:05:23 CDT 2004

On Thu, 27 May 2004 17:20:03 -0500, anonymous@discussions.microsoft.com wrote
(in article <13f9201c44438$c1d33c00$a101280a@phx.gbl>):

> Thanks for the response, Corentin. The version on my Jaguar disk is
> 10.1.0. Which I put on the Panther disk. I got the same "this version
> cannot open..." message with 10.1, then 10.2, 10.4 and 10.5. Today, I
> tried removing and re-installing Entourage, upgrading to 10.5 and then
> swapping out my Microsoft User Data folder. Entourage opened up with
> the welcome message in the inbox and asked me to set up my account!
> I used Get Info on my various caches inside the Identities folder and
> they appear to be full. I'm stumped.



Well I'm happy to see that you got your mail back.
Version 10.1 must have had nasty bugs affecting importing mail that next
revisions didn't have. I'm glad you got it to work,


Corentin



--
--- Mac:MS MVP (Francophone) ---
(MS) MVP: http://mvp.support.microsoft.com/
MVPs.org: http://www.mvps.org/
Retirez NoSpam de mon adresse pour m'écrire/Remove NoSpam to e-mail me


Re: Can't move Identiy from Jaguar to Panther by Corentin

Corentin
Fri May 28 10:11:10 CDT 2004

On Thu, 27 May 2004 19:50:41 -0500, Guy replies to C... wrote
(in article <13d1801c4444d$ccebc2f0$a401280a@phx.gbl>):


Hi Guy,

> Thank you for your response, Courtein (?) I am new to this forum and I
> accidentally deleted your reply, sorry.I am new to this forum and I


No problem. You can always re-import read mail in many newsgreaders or in
last resort you can look them up through Google:
http://www.google.com/advanced_group_search?hl=en


> accidentally deleted your reply, sorry. I have tried to swap my Identity
> into versions 10.1, 10.2, 10.4 and 10.5 and each time I get the
> message "cannot open this Identity with this version..."
>
> Today I removed, re-installed and completely updated Entourage (to
> 10.5) before swapping my Microsoft User Data folder from my Jaguar
> disk. This time it opened but presented me with the Setup Wizard. My
> old Identity was nowhere to be found.



If the identity is properly placed in the MUD folder, Entourage should "find"
it immediately. If it doesn't, it's either a bug in Entourage or a corruption
in the database. What happens if you ask ENtourage to "switch identities",
does it list the identity you are trying to get back on this Mac ?


> It seems that Panther (and I've tried 10.0 and 10.4) somehow alters the
> Identity I try to bring in from my Jaguar disk, either rendering it
> unreadable or erasing its contents. When I boot into 10.2.8 the files are
> all there; when I boot into 10.3, they're gone. I'm stumped. Any ideas?


I'm not sure I get it... Do you have 10.2.8 and 10.3


--
--- Mac:MS MVP (Francophone) ---
(MS) MVP: http://mvp.support.microsoft.com/
MVPs.org: http://www.mvps.org/
Retirez NoSpam de mon adresse pour m'écrire/Remove NoSpam to e-mail me


Re: Can't move Identiy from Jaguar to Panther by Guy

Guy
Fri May 28 12:11:16 CDT 2004

Hi Corentin,

Thanks for sticking with me. Yes, I have both OS 10.2.8 and 10.3.

My situation is this: I have my working system and all its files on an=20
external firewire drive running Jaguar (10.2.8). My internal drive has a =

fresh copy of Panther (10.3) and a fresh copy of Entourage (10.0). I've=20
tried repeatedly to move my Main Identity and/or Microsoft User Data=20
folder from the external (Jaguar) drive to the internal (Panther) drive. =

My goal is to move my entire system from the external (Jaguar) onto=20
the internal (Panther) drive with fresh copies of all my programs and=20
files.

If I'm booted into Panther and attempt to access Entourage from my=20
mounted external drive, I'm also out of luck. Only when I boot into=20
Jaguar on my external drive do I have access to all my files.

I don't think it's a bug in Entourage or a corrupt database since the=20
program seems to work fine on my external drive under Jaguar. As I=20
wrote you, no matter which method I use to move the MUD or the Main=20
Identity from the external(Jaguar) to the internal(Panther), it doesn't=20
show up. It's deeply frustrating.

I have tried asking Entourage to switch identities as you suggest, but =
to=20
no avail. The (empty) main identity is the only one that shows up.

Guy

>-----Original Message-----
>On Thu, 27 May 2004 19:50:41 -0500, Guy replies to C... wrote
>(in article <13d1801c4444d$ccebc2f0$a401280a@phx.gbl>):
>
>
> Hi Guy,
>
>> Thank you for your response, Courtein (?) I am new to this forum=20
and I=20
>> accidentally deleted your reply, sorry.I am new to this forum and I=20
>
>
>No problem. You can always re-import read mail in many=20
newsgreaders or in=20
>last resort you can look them up through Google:
>http://www.google.com/advanced_group_search?hl=3Den
>
>
>> accidentally deleted your reply, sorry. I have tried to swap my=20
Identity=20
>> into versions 10.1, 10.2, 10.4 and 10.5 and each time I get the=20
>> message "cannot open this Identity with this version..."
>>=20
>> Today I removed, re-installed and completely updated Entourage=20
(to=20
>> 10.5) before swapping my Microsoft User Data folder from my=20
Jaguar=20
>> disk. This time it opened but presented me with the Setup Wizard.=20
My=20
>> old Identity was nowhere to be found.=20
>
>
>
>If the identity is properly placed in the MUD folder, Entourage should=20
"find"=20
>it immediately. If it doesn't, it's either a bug in Entourage or a=20
corruption=20
>in the database. What happens if you ask ENtourage to "switch=20
identities",=20
>does it list the identity you are trying to get back on this Mac ?
>
>
>> It seems that Panther (and I've tried 10.0 and 10.4) somehow alters=20
the=20
>> Identity I try to bring in from my Jaguar disk, either rendering it=20
>> unreadable or erasing its contents. When I boot into 10.2.8 the files =

are=20
>> all there; when I boot into 10.3, they're gone. I'm stumped. Any=20
ideas?
>
>
>I'm not sure I get it... Do you have 10.2.8 and 10.3
>
>
>--=20
> --- Mac:MS MVP (Francophone) ---
> (MS) MVP: http://mvp.support.microsoft.com/
> MVPs.org: http://www.mvps.org/
>Retirez NoSpam de mon adresse pour m'=E9crire/Remove NoSpam to e-
mail me
>
>.
>

Re: Can't move Identiy from Jaguar to Panther by Guy

Guy
Fri May 28 13:48:25 CDT 2004

Dear Courentin,

Success! I must apologize for mistakenly assuming the root level=20
Documents > Microsoft User Data folder was the one I that contained=20
my files. I happened to be looking for something else in my User >=20
Documents folder when I discovered there another Microsoft User Data=20
folder that proved to be the one I should have swapped into my new=20
User > Documents folder. I did so and presto, I'm back in business. Do=20
you think I should leave the other MUD folder in the root level=20
Documents folder? Thank you so much for your patience and expertise.

Yours,
Guy


>-----Original Message-----
>Hi Corentin,
>
>Thanks for sticking with me. Yes, I have both OS 10.2.8 and 10.3.
>
>My situation is this: I have my working system and all its files on an=20
>external firewire drive running Jaguar (10.2.8). My internal drive has =
a=20
>fresh copy of Panther (10.3) and a fresh copy of Entourage (10.0). I've =

>tried repeatedly to move my Main Identity and/or Microsoft User Data=20
>folder from the external (Jaguar) drive to the internal (Panther) =
drive.=20
>My goal is to move my entire system from the external (Jaguar) onto=20
>the internal (Panther) drive with fresh copies of all my programs and=20
>files.
>
>If I'm booted into Panther and attempt to access Entourage from my=20
>mounted external drive, I'm also out of luck. Only when I boot into=20
>Jaguar on my external drive do I have access to all my files.
>
>I don't think it's a bug in Entourage or a corrupt database since the=20
>program seems to work fine on my external drive under Jaguar. As I=20
>wrote you, no matter which method I use to move the MUD or the=20
Main=20
>Identity from the external(Jaguar) to the internal(Panther), it doesn't =

>show up. It's deeply frustrating.
>
>I have tried asking Entourage to switch identities as you suggest, but=20
to=20
>no avail. The (empty) main identity is the only one that shows up.
>
>Guy
>
>>-----Original Message-----
>>On Thu, 27 May 2004 19:50:41 -0500, Guy replies to C... wrote
>>(in article <13d1801c4444d$ccebc2f0$a401280a@phx.gbl>):
>>
>>
>> Hi Guy,
>>
>>> Thank you for your response, Courtein (?) I am new to this forum=20
>and I=20
>>> accidentally deleted your reply, sorry.I am new to this forum and I=20
>>
>>
>>No problem. You can always re-import read mail in many=20
>newsgreaders or in=20
>>last resort you can look them up through Google:
>>http://www.google.com/advanced_group_search?hl=3Den
>>
>>
>>> accidentally deleted your reply, sorry. I have tried to swap my=20
>Identity=20
>>> into versions 10.1, 10.2, 10.4 and 10.5 and each time I get the=20
>>> message "cannot open this Identity with this version..."
>>>=20
>>> Today I removed, re-installed and completely updated Entourage=20
>(to=20
>>> 10.5) before swapping my Microsoft User Data folder from my=20
>Jaguar=20
>>> disk. This time it opened but presented me with the Setup Wizard.=20
>My=20
>>> old Identity was nowhere to be found.=20
>>
>>
>>
>>If the identity is properly placed in the MUD folder, Entourage=20
should=20
>"find"=20
>>it immediately. If it doesn't, it's either a bug in Entourage or a=20
>corruption=20
>>in the database. What happens if you ask ENtourage to "switch=20
>identities",=20
>>does it list the identity you are trying to get back on this Mac ?
>>
>>
>>> It seems that Panther (and I've tried 10.0 and 10.4) somehow=20
alters=20
>the=20
>>> Identity I try to bring in from my Jaguar disk, either rendering it=20
>>> unreadable or erasing its contents. When I boot into 10.2.8 the=20
files=20
>are=20
>>> all there; when I boot into 10.3, they're gone. I'm stumped. Any=20
>ideas?
>>
>>
>>I'm not sure I get it... Do you have 10.2.8 and 10.3
>>
>>
>>--=20
>> --- Mac:MS MVP (Francophone) ---
>> (MS) MVP: http://mvp.support.microsoft.com/
>> MVPs.org: http://www.mvps.org/
>>Retirez NoSpam de mon adresse pour m'=E9crire/Remove NoSpam to=20
e-
>mail me
>>
>>.
>>
>.
>

Re: Can't move Identiy from Jaguar to Panther by Corentin

Corentin
Fri May 28 14:33:30 CDT 2004

On Fri, 28 May 2004 13:48:25 -0500, Guy Paul wrote
(in article <1454d01c444e4$5bb690a0$a601280a@phx.gbl>):

>
> Dear Courentin,
Hi Guy,

> Success! I must apologize for mistakenly assuming the root level
> Documents > Microsoft User Data folder was the one I that contained
> my files. I happened to be looking for something else in my User >
> Documents folder when I discovered there another Microsoft User Data
> folder that proved to be the one I should have swapped into my new
> User > Documents folder. I did so and presto, I'm back in business.

:-))) Great! back to bisuness then ;-))

> Do
> you think I should leave the other MUD folder in the root level
> Documents folder? Thank you so much for your patience and expertise.

well, the one with your data has to be in the MUD folder (in ~/Documents) and
I really don't see why you should keep the other one (unless you have
imported some mail in it in which case I'd export them to re-import it in the
other one).

Corentin



--
--- Mac:MS MVP (Francophone) ---
(MS) MVP: http://mvp.support.microsoft.com/
MVPs.org: http://www.mvps.org/
Retirez NoSpam de mon adresse pour m'écrire/Remove NoSpam to e-mail me