Can't import old messages

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I recently formatted my Mac G4 and reinstalled all software (OSX Panther,
Office X). Before I formatted, I backed up my ³Identities² folder.

The problem is that now I can¹t load the old ³Identities² folder into
Entourage. And as the old messages aren¹t currently stored in an email
application, I can¹t do the import from program feature.

I¹ve tried copying the old ³Identity² folder, or more specifically the
³Messages² Microsoft Entourage database file to the new location
(³Documents>Microsoft User Data>Identities>Main Identity²) and replacing the
new one, but it makes no effect on Entourage. Even though the ³Messages²
database is the old one, the old messages aren¹t coming up in Entourage.

This is really annoying, because I have a lot of business emails in there
that I really need to get at.

Any help anyone can give me is greatly appreciated.

Thanks

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<HEAD>
<TITLE>Can't import old messages</TITLE>
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I recently formatted my=
Mac G4 and reinstalled all software (OSX Panther, Office X). Before I forma=
tted, I backed up my “Identities” folder. 
 
The problem is that now I can’t load the old “Identities”=
folder into Entourage. And as the old messages aren’t currently store=
d in an email application, I can’t do the import from program feature.=
 
 
I’ve tried copying the old “Identity” folder, or more spe=
cifically the “Messages” Microsoft Entourage database file to th=
e new location (“Documents>Microsoft User Data>Identities>Mai=
n Identity”) and replacing the new one, but it makes no effect on Ento=
urage. Even though the “Messages” database is the old one, the o=
ld messages aren’t coming up in Entourage. 
 
This is really annoying, because I have a lot of business emails in there t=
hat I really need to get at. 
 
Any help anyone can give me is greatly appreciated. 
 
Thanks
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</HTML>

--B_3164794960_534936--

Paul
Wed Apr 14 10:35:16 CDT 2004

> This message is in MIME format. Since your mail reader does not understand
this format, some or all of this message may not be legible.

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On 4/13/04 8:42 PM, in article BCA2F04F.284%c.heywood@haystac.com.au, "Chris
Heywood" <c.heywood@haystac.com.au> wrote:

> I recently formatted my Mac G4 and reinstalled all software (OSX Panther,
> Office X). Before I formatted, I backed up my ³Identities² folder.
>
> The problem is that now I can¹t load the old ³Identities² folder into
> Entourage. And as the old messages aren¹t currently stored in an email
> application, I can¹t do the import from program feature.
>
> I¹ve tried copying the old ³Identity² folder, or more specifically the
> ³Messages² Microsoft Entourage database file to the new location
> (³Documents>Microsoft User Data>Identities>Main Identity²) and replacing the
> new one, but it makes no effect on Entourage. Even though the ³Messages²
> database is the old one, the old messages aren¹t coming up in Entourage.
>
> This is really annoying, because I have a lot of business emails in there that
> I really need to get at.
>
> Any help anyone can give me is greatly appreciated.

I hope you backed up the entire Microsoft User Data folder in tyour user
Documents folder - otherwise you backed up the wrong subfolder. The
"Identities" folder is for Outlook Express - what you should have backed up
was the "Office X Identities" folder in the MUD folder. And you may even
have been looking in the wrong Microfot User Data folder : the correct one
is at

~/Documents/Microsoft User Data

where ~/ means your OS X username folder in /Users. If you ever ran OS 9 on
your computer, or ran Outlook Express or Entourage 2001 in Classic in OS
10.1, you might still have another MUD folder in the Documents folder on the
root of your hard disk: /Documents/Microsoft User Data. You won't find the
"Office X Identities" folder there.

So if you backed up "Office X Identities" folder put it back to
~/Documents/Microsoft User Data/ . (Or if you since have new emails you
don't want to lose, rename the Main Identity - or named - folder(s) inside
Office X Identities, then move these subfolders to your current
~/Documents/Microsoft User Data/Office X Identities folder. In your current,
new identity, select and drag out the new messages in your Inbox and Sent
Items folder to make separate .eml files in new Finder folders on your
desktop, plus the whole folders of any other Entourage folders you might
use, to make .mbox foles on your desktop. Then go to Entourage/Switch
Identities.. and switch to your old identity, then drag in the .eml files to
your old Inbox and Sent Items, and the .mbox files to make new Entourage
folders.)

If you didn't back up ~/Documents/Microsoft User Data/Office X Identities,
I'm afraid you lost everything.

--
Paul Berkowitz
MVP Entourage
Entourage FAQ Page: <http://www.entourage.mvps.org/toc.html>
AppleScripts for Entourage: <http://macscripter.net/scriptbuilders/>

Please "Reply To Newsgroup" to reply to this message. Emails will be
ignored.

PLEASE always state which version of Entourage you are using - 2001 or X.
It's often impossible to answer your questions otherwise.

--B_3164776517_20621750
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<TITLE>Re: Can't import old messages</TITLE>
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On 4/=
13/04 8:42 PM, in article BCA2F04F.284%c.heywood@haystac.com.au, "Chris=
Heywood" <c.heywood@haystac.com.au> wrote: 
 
<BLOCKQUOTE>I recently formatted my Mac G4 and reinstalled all soft=
ware (OSX Panther, Office X). Before I formatted, I backed up my “Iden=
tities” folder. 
 
The problem is that now I can’t load the old “Identities”=
folder into Entourage. And as the old messages aren’t currently store=
d in an email application, I can’t do the import from program feature.=
 
 
I’ve tried copying the old “Identity” folder, or more spe=
cifically the “Messages” Microsoft Entourage database file to th=
e new location (“Documents>Microsoft User Data>Identities>Mai=
n Identity”) and replacing the new one, but it makes no effect on Ento=
urage. Even though the “Messages” database is the old one, the o=
ld messages aren’t coming up in Entourage. 
 
This is really annoying, because I have a lot of business emails in there t=
hat I really need to get at. 
 
Any help anyone can give me is greatly appreciated. 
</BLOCKQUOTE> 
 
I hope you backed up the entire Microsoft User Data folder in tyour user Do=
cuments folder - otherwise you backed up the wrong subfolder. The "Iden=
tities" folder is for Outlook Express - what you should have backed up =
was the "Office X Identities" folder in the MUD folder. And you ma=
y even have been looking in the wrong Microfot User Data folder : the correc=
t one is at 
 
    ~/Documents/Microsoft User Data 
 
where ~/ means your OS X username folder in /Users. If you ever ran OS 9 on=
your computer, or ran Outlook Express or Entourage 2001 in Classic in OS 10=
.1, you might still have another MUD folder in the Documents folder on the r=
oot of your hard disk: /Documents/Microsoft User Data. You won't find the &q=
uot;Office X Identities" folder there. 
 
So if you backed up "Office X Identities" folder put it back to ~=
/Documents/Microsoft User Data/ . (Or if you since have new emails you don't=
want to lose, rename the Main Identity - or named - folder(s) inside Office=
X Identities, then move these subfolders to your current ~/Documents/Micros=
oft User Data/Office X Identities folder. In your current, new identity, sel=
ect and drag out the new messages in your Inbox and Sent Items folder to mak=
e separate .eml files in new Finder folders on your desktop, plus the whole =
folders of any other Entourage folders you might use, to make .mbox foles on=
your desktop. Then go to Entourage/Switch Identities.. and switch to your o=
ld identity, then drag in the .eml files to your old Inbox and Sent Items, a=
nd the .mbox files to make new Entourage folders.) 



If yo=
u didn't back up  ~/Documents/Microsoft User Data/Office X Identities, =
I'm afraid you lost everything.


 
-- 
Paul Berkowitz 
MVP Entourage 
Entourage FAQ Page: <a href=3D"http://www.entourage.mvps.org/toc.html"><ht=
tp://www.entourage.mvps.org/toc.html></a> 
AppleScripts for Entourage: <a href=3D"http://macscripter.net/scriptbuilders/=
"><http://macscripter.net/scriptbuilders/></a> 
 
Please "Reply To Newsgroup" to reply to this message. Emails will=
be ignored. 
 
PLEASE always state which version of Entourage you are using - 2001 or X. I=
t's often impossible to answer your questions otherwise. 

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Can't import old messages

Re: Can't import old messages by Paul