My entourage account has some sort of problem that is preventing me from
deleting certain e-mails. It is also duplicating a number of messages so
that I'll end up with three or four of the same message (at least one copy
of which I won't be able to delete). As a result of all this my inbox is
getting way out of control. When I access my account online, I don't have
these problems - it's just when I am on my normal account. Does anybody have
any experience with this?

Re: Can't delete e-mails - please help! by William

William
Sat Mar 15 14:17:28 CDT 2008

Jennifern Hickey wrote:

> My entourage account has some sort of problem that is preventing me from
> deleting certain e-mails. It is also duplicating a number of messages so
> that I'll end up with three or four of the same message (at least one copy
> of which I won't be able to delete). As a result of all this my inbox is
> getting way out of control. When I access my account online, I don't have
> these problems - it's just when I am on my normal account. Does anybody have
> any experience with this?

You haven't told us what type of account or what version of Entourage,
so I'll deduce from your message that this is an IMAP account.

Right-click your Inbox and select the option to "Repair Message List".

Hope this helps!

--

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>