Cannot receive e-mail

For the last two days I haven't been able to receive e-mail using
Entourage. Entourage worked fine for over a year prior to this, but
now whenever I try to receive e-mail I get an error message that says
"A connection failure has occurred. Error -3260." I've rebuilt the
Entourage database twice. It solved the problem yesterday but not
today. I can send mail but not receive.

Thanks.

(=?ISO-8859-1?Q?Corentin_Cras-M=E9neur?=)
Thu Jul 21 15:32:48 CDT 2005

Patrick Moody <patrickm@gammamedica.com> wrote:

> For the last two days I haven't been able to receive e-mail using
> Entourage. Entourage worked fine for over a year prior to this, but
> now whenever I try to receive e-mail I get an error message that says
> "A connection failure has occurred. Error -3260." I've rebuilt the
> Entourage database twice. It solved the problem yesterday but not
> today. I can send mail but not receive.

I don't think it's a database issue. This is usually an Exchange issue:
http://support.microsoft.com/?kbid=824887

Are you sure your password is not expired for instance ??

Corentin

--
--- Mac:MS MVP (Francophone) ---
http://www.mvps.org - http://mvp.support.microsoft.com
MVPs are not MS employees - Les MVP ne travaillent pas pour MS
Remove "NoSpam" to e-mail me - Retirez "NoSpam" pour m'écrire

Patrick
Thu Jul 21 16:35:20 CDT 2005

Dear Corentin,

Thank you for responding. I'll check this.

Patrick

Corentin Cras-M=E9neur wrote:
> Patrick Moody <patrickm@gammamedica.com> wrote:
>
> > For the last two days I haven't been able to receive e-mail using
> > Entourage. Entourage worked fine for over a year prior to this, but
> > now whenever I try to receive e-mail I get an error message that says
> > "A connection failure has occurred. Error -3260." I've rebuilt the
> > Entourage database twice. It solved the problem yesterday but not
> > today. I can send mail but not receive.
>
> I don't think it's a database issue. This is usually an Exchange issue:
> http://support.microsoft.com/?kbid=3D824887
>
> Are you sure your password is not expired for instance ??
>
> Corentin
>
> --
> --- Mac:MS MVP (Francophone) ---
> http://www.mvps.org - http://mvp.support.microsoft.com
> MVPs are not MS employees - Les MVP ne travaillent pas pour MS
> Remove "NoSpam" to e-mail me - Retirez "NoSpam" pour m'=E9crire

Patrick
Fri Jul 22 18:42:17 CDT 2005

I checked network configurations and other workarounds suggested at
support.microsfot.com/?kbid=824887, but the problem persists. However,
when I type the IP address directly to the server in the Account
Configuration page of Entourage then I can receive mail. I also used
my browser to make sure name resolution works on the server, and that
works too, with the exact same mail address as I'd been using
successfully up until a couple days ago. Make sense? In short, it's
still a mystery.