Cannot delete message from inbox

Hi,

I've been having a problem with Entourage lately that I am hoping
someone can help me identify. With some new messages, they will appear
in my inbox twice. I can delete one, but cannot duplicate message from
the inbox. Neither message shows up in my inbox in the webmail version
of the email account (which is not a Gmail, etc. account) but it still
shows up in my inbox via Entourage. I visited Mactopia and Entourage's
help section, but I didn't find anything useful. This happened a
couple of times yesterday, but it has happened 5 times today. A few of
the messages are from email listserves, but a couple are from
individuals. Does anyone know what the trouble is, and how I can
correct it?

BTW, I use OS X version 10.4.8. My email account is IMAP.

Thanks for any assistance!

LS

Diane
Tue Oct 10 15:20:13 CDT 2006

On 10/10/06 12:49 PM, in article
1160509758.358699.271290@k70g2000cwa.googlegroups.com, "lsjurist@gmail.com"
<lsjurist@gmail.com> wrote:

>
> I've been having a problem with Entourage lately that I am hoping
> someone can help me identify. With some new messages, they will appear
> in my inbox twice. I can delete one, but cannot duplicate message from
> the inbox. Neither message shows up in my inbox in the webmail version
> of the email account (which is not a Gmail, etc. account) but it still
> shows up in my inbox via Entourage. I visited Mactopia and Entourage's
> help section, but I didn't find anything useful. This happened a
> couple of times yesterday, but it has happened 5 times today. A few of
> the messages are from email listserves, but a couple are from
> individuals. Does anyone know what the trouble is, and how I can
> correct it?
>
> BTW, I use OS X version 10.4.8. My email account is IMAP.
>
> Thanks for any assistance!

This soundsl ike database corruption. You need to do a rebuild of the
database. You;ll find directions here:

How to Rebuild Your Database
<http://www.entourage.mvps.org/database/rebuild.html>

--
Diane Ross, Microsoft Mac MVP
Entourage Help Page
<http://www.entourage.mvps.org/>
The Entourage Blog lists the EHP as one of the top five Microsoft Entourage
resources.
<http://blogs.msdn.com/entourage/>

lsjurist
Tue Oct 10 16:20:54 CDT 2006

Thanks, Diane. I will look into it.


LS

Diane Ross wrote:

> This soundsl ike database corruption. You need to do a rebuild of the
> database. You;ll find directions here:
>
> How to Rebuild Your Database
> <http://www.entourage.mvps.org/database/rebuild.html>
>
> --
> Diane Ross, Microsoft Mac MVP
> Entourage Help Page
> <http://www.entourage.mvps.org/>
> The Entourage Blog lists the EHP as one of the top five Microsoft Entourage
> resources.
> <http://blogs.msdn.com/entourage/>