Cannot connect to small business exchange server 2003 with

Trouble connecting to exchange server to share my Entourage calendar with
office personnel and read email.
Please advise.

Thanks, Hugh

Jolly
Thu Sep 06 14:04:40 PDT 2007

On 2007-09-06 14:31:04 -0500, "Rev. Hugh J. Bradley"
<starbase250@mac.com> said:

> Trouble connecting to exchange server to share my Entourage calendar with
> office personnel and read email.
> Please advise.

If that's really all you're going to give us to go on, then don't
expect much help.

Some specific information about what you've tried and what results
you've obtained would help us help you.

--
Apply rot13 to this e-mail address before using it.

JR

hugh
Mon Sep 10 17:13:24 PDT 2007

Thanks, for being patient with me. It is the first time setting-up server.

This is what we have done so far....

We cannot make ANY connection from Entourage to the Exchange Server. Under
the Account set-up, we entered all information that works on the Windows
machine. But, when we restart Entourage we get "server does not have a valid
root certificate." If we by-pass the error it gives us a credentials error:
"bad user/password."
Thanks, HB


On 9/6/07 5:04 PM, in article 2007090616044050073-wbyylebtre@cbobkpbz,
"Jolly Roger" <wbyylebtre@cbobk.pbz> wrote:

> On 2007-09-06 14:31:04 -0500, "Rev. Hugh J. Bradley"
> <starbase250@mac.com> said:
>
>> Trouble connecting to exchange server to share my Entourage calendar with
>> office personnel and read email.
>> Please advise.
>
> If that's really all you're going to give us to go on, then don't
> expect much help.
>
> Some specific information about what you've tried and what results
> you've obtained would help us help you.

Jolly
Mon Sep 10 17:35:47 PDT 2007

On 2007-09-10 19:13:24 -0500, hugh bradley <starbase250@mac.com> said:

> On 9/6/07 5:04 PM, in article 2007090616044050073-wbyylebtre@cbobkpbz,
> "Jolly Roger" <wbyylebtre@cbobk.pbz> wrote:
>
>> On 2007-09-06 14:31:04 -0500, "Rev. Hugh J. Bradley"
>> <starbase250@mac.com> said:
>>
>>> Trouble connecting to exchange server to share my Entourage calendar with
>>> office personnel and read email.
>>> Please advise.
>>
>> If that's really all you're going to give us to go on, then don't
>> expect much help.
>>
>> Some specific information about what you've tried and what results
>> you've obtained would help us help you.
>
> Thanks, for being patient with me. It is the first time setting-up server.
>
> This is what we have done so far....
>
> We cannot make ANY connection from Entourage to the Exchange Server. Under
> the Account set-up, we entered all information that works on the Windows
> machine. But, when we restart Entourage we get "server does not have a valid
> root certificate." If we by-pass the error it gives us a credentials error:
> "bad user/password."
> Thanks, HB

Ah ok. I don't have any direct experience with this, since my
organization (thankfully) doesn't require root certificates for basic
Entourage Exchange functionality. Anyhow, take a look at this web page
and see if it helps answer your question:

<http://preview.tinyurl.com/5ybg6>

--
Apply rot13 to this e-mail address before using it.

JR

Diane
Mon Sep 10 17:37:31 PDT 2007

On 9/10/07 5:13 PM, in article C30B55E4.206%starbase250@mac.com, "hugh
bradley" <starbase250@mac.com> wrote:

> We cannot make ANY connection from Entourage to the Exchange Server. Under
> the Account set-up, we entered all information that works on the Windows
> machine. But, when we restart Entourage we get "server does not have a valid
> root certificate." If we by-pass the error it gives us a credentials error:
> "bad user/password."

Bill Smith is one of our exchange specialists. Until he can chime in, take a
look at these instructions:

Connecting Entourage to an Exchange Server at Work

<http://www.entourage.mvps.org/exchange/exchangeatwork.html>

Connecting Entourage to an Exchange Server from Home

<http://www.entourage.mvps.org/exchange/exchangeathome.html>

Other help with exchange can be found here:

<http://www.entourage.mvps.org/exchange/index.html>

--
Diane, Microsoft Mac MVP
Entourage Help Page <http://www.entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>

William
Sat Sep 22 13:35:44 PDT 2007

Rev. Hugh J. Bradley wrote:
> Trouble connecting to exchange server to share my Entourage calendar with
> office personnel and read email.
> Please advise.

Hi Hugh!

You mentioned a root certificate error and that you're "setting up" a
new server for your first time.

Certificates are needed if your server will be connecting to the
Internet and aren't really required for internal use unless you have
high security needs. That means if you have enabled anything like SSL
then you can probably disable that for E-mail services.

Is your server by any chance an SBS server that is also running
Exchange? You might also try posting your question in the SBS Server
group microsoft.public.server.sbs.

Hope this helps!

--

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://www.entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>