Hi,

The received field is blank for some (but not all) of the e-mails that
I have sent with Entourage. It is for my work e-mail via an exchange
server and when I got to the office MS Outlook showed the received
time, so there must be a setting or something in Entourage that I need
to change. Anyone got any idea why it could doing this or how to fix
it?

Thanks

JT

Re: Blank received field by Adam

Adam
Wed Oct 24 08:27:12 PDT 2007

jon_boy30@hotmail.com wrote:
> The received field is blank for some (but not all) of the e-mails that
> I have sent with Entourage.

This is because Entourage believes you never actually received the messages
- you always had them to begin with. It's a somewhat archaic distinction.

Your best bet is to use Sent dates instead of Received dates in any folder
that contains Sent items. You can toggle these two columns by going to View >
Columns. Uncheck "Received" and check "Sent."

I personally only use the Received column in my Inbox. All other folders use
Sent.

--
Adam Bailey | Chicago, Illinois
adamb@lull.org | Finger/Web for PGP & S/MIME
adamkb@aol.com | http://www.lull.org/adam/

Re: Blank received field by Adam

Adam
Wed Oct 24 11:14:28 PDT 2007

On 10/24/07 11:24 AM, jon_boy30@hotmail.com wrote:
> On 24 Oct, 16:27, Adam Bailey <adamb@lull.org> wrote:
>> jon_boy30@hotmail.com wrote:
>>> The received field is blank for some (but not all) of the e-mails that
>>> I have sent with Entourage.
>>
>> This is because Entourage believes you never actually received the
>> messages - you always had them to begin with. It's a somewhat archaic
>> distinction.
>>
>> Your best bet is to use Sent dates instead of Received dates in any
>> folder that contains Sent items. You can toggle these two columns by
>> going to View > Columns. Uncheck "Received" and check "Sent."
>>
>> I personally only use the Received column in my Inbox. All other folders
>> use Sent.
>
> One more thing - I have about 150 folders. Don't suppose there's a
> qick way of changing them all at once!?!

I don't know if there's an AppleScript solution, but I'm not aware of one.

Folders will inherit their parent's settings, but once they're created I
believe they need to be changed individually.

--
Adam Bailey | Chicago, Illinois
adamb@lull.org | Finger/Web for PGP & S/MIME
adamkb@aol.com | http://www.lull.org/adam