Automatic character set problem (sending messages)

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- Previous
 - 1
 - Sent Items doesn't update when sending messages from Entourage I have a G5 with 10.4.1 and Entourage 2004 (SP2) and a PC with XP Pro (SP1) and Outlook 2003 (SP2). Both in a corporate environment, connected to Exchange 2003. What's strange is, when I send mail (from either computer), the sent items folder on Entourage only reflects mail sent from Outlook. If I want to look at mail I sent from Entourage I have to look at the Sent Items folder on Outlook. Unless I empty cache from the Sent Items folder in Entourage - then it will update with every sent item that's on the Exchange server (this is obviously time consuming and I have to do it every time I want to update the Sent Items). This problem does not exist in Outlook. Outlook has every message I've ever sent from my Exchange mailbox. The same Exchange account is being used on both computers. This problem existed before upgrading to SP2 in Entourage but I don't think it existed before our Exchange admin upgraded to Exchange 2003. Could this be because of the Exchange upgrade? Any help is appreciated. Tag: Automatic character set problem (sending messages) Tag: 59638
 - 2
 - Very Very slow sync to exchange 2000 We are having trouble with a very slow synchronization between Entourage SP2 and exchange 2000. I installed SP2 last week on a couple of machines and tried to get a couple of us in the office setup on it to test it out. After setting up the account, it starts to sync to exchange, but seems to be going at much bellow normal speed. Each email seems to take a couple of minutes to download, and as I have around 3000 emails, it was still trying to sync after 2 full days and nights! I temporarly gave up in the end and went back to IMAP, and all the email came down very quickly. Anybody else had this, or know what it may be? Thanks Tag: Automatic character set problem (sending messages) Tag: 59634
 - 3
 - Entourage 2004 and multipart/mixed bug Entourage 11.1 (and 11.2) has a problem showing following message. It only shows later attachment but not the first text part. If I reply/forward this message Entourage shows the text. (I have tried turning off the complex HTML setting and it did not help here. Which is natural as the text part do not contain HTML) So it seems that Entourage has a bug in its multipart logic. Content-Type: multipart/mixed; boundary="----=_Part_3_7907968.1129641890802" ------=_Part_3_7907968.1129641890802 Content-Transfer-Encoding: quoted-printable Content-Type: text/plain; charset=UTF-8 SOME TEXT ------=_Part_3_7907968.1129641890802 Content-Transfer-Encoding: 7bit Content-Type: text/calendar; charset=us-ascii; name="www.open-xchange.org/appointment.ics" Content-Disposition: attachment; filename="www.open-xchange.org/appointment.ics" BEGIN:VCALENDAR METHOD:PUBLISH END:VEVENT END:VCALENDAR ------=_Part_3_7907968.1129641890802-- Tag: Automatic character set problem (sending messages) Tag: 59631
 - 4
 - Is it possible to merge Entourage 2004 data? Help please. I am running Office 2004 and OS 10.4.2. By some mysterious means, I seem to have created (?) multiple identities, even though I have only one e-mail account. Is there a way I can merge the contacts, in box messages etc into my one main identity? Some of the identity files seem large (420MB) and I don't want to loose anything. Hopefully a merge would also eliiminate dplicates, I'll manually delete duplicates rather than type stuff over. Searching the KB produced no results. Thanks for any assistance, Neophyte PS Please keep all instructions simple as I am the opposite of knowledgable. Tag: Automatic character set problem (sending messages) Tag: 59626
 - 5
 - Ent X IMAP messages flagged as read without being read I've got a problem in the office where one system, running Entourage v.X is flagging messages in the IMAP Inbox as read even though they have not been read by the user. This just started happening a week or so back. I've not been able to find a logical explanation for the problem. There are no IMAP rules in place. Messages are *not* set to be flagged as read if displayed in the preview pane for any length of time. This person doesn't even use the Preview pane. I'm 99% certain that he (or someone else) isn't reading the messages from another machine and changing the flags remotely. I've done both typical & advanced rebuilds already-no change in state. Next on my list is a complete new identity (export contacts & calendar, then re-enter email info from scratch), but I'd rather not go that route. Any other suggestions on where I should be looking? Thanks. Cheers, Jon Tag: Automatic character set problem (sending messages) Tag: 59616
 - 6
 - synchronizing entourage btwn two computers so, I have been looking around and can't get a definitive answer. Can entourage be synchronized between two computers? I need to sync calendar, emails, contacts, address book, notes, etc. I am using a power book g4 and an ibook g4. running on OSX 10.4.2. I am not always on a network. If this isn't possible, what is a better program to use? Thanks Brian Tag: Automatic character set problem (sending messages) Tag: 59615
 - 7
 - Archival and search. Dear Colleagues: I now understand (much to my disappointment) that the most important feature in OS X 10.4 Tiger which in my humble opinion is Spotlight does not work in Entourage. I am about to archive several mailboxes I have in Entourage and the database size is currently approaching the limit of 4 GB. The last time I performed an archival of mailboxes Entourage created a file with an .mbox extension for every mailbox I archived. It's been a while since I've done it. If my memory servers me right I dragged the mailboxes I wanted to archive to the desktop to do it. Then I simply created a folder where I stored the mailbox files for archival purposes. In case this is not the right procedure, I would appreciate if any colleague could point out what the right procedure is. It seems to me that the .mbox format is not searchable by Spotlight. Is this right ? In case these .mbox files created from the archival of Entourage mailboxes are not indexed and searched by Spotlight, is there a way to archive these mailboxes that would make them searchable ? Thank you in advance for your help. Best regards, Dr. Joseph Chamberlain Oral and Maxillofacial Surgery Tag: Automatic character set problem (sending messages) Tag: 59614
 - 8
 - Dear Mr. Berkowitz et al... a number of problems. Please help! Hello I hope you can help me. I have recently 'converted' my wife to Mac OS after her being a lifelong Windows user. She was a power Outlook user and is seriously disappointed by Entourage, and I cannot solve her problems. We appeal to you and anyone else for help. She is using a G4 PB, OS 10.3.9 Entourage 2004 She has almost 3900 contacts- she is an international film Sales Agent and has contacts from countries world wide. I didn't think this number would be a problem, but... The problems are: 1. She receives all mail twice. How can she end this? 2. Entourage is incredibly slow. a. When choosing a window in the Address Book, it takes an unbelievably long time to initiate b. When switching a column view, it takes an unbelievably long time to initiate 3. When you open a contact, she cannot see all the main info like in Outlook. Is there any way to see the complete "Notes" section? This is very important for her 4. The search tool in contacts: Not only is it painfully slow, but it does not have an method (as she had in Outlook) using 'Find' to search any field. 5. When she sorts by country, the results are jumbled. Is there a way to have results of a search open alphabetically? (If she open a search with all 'Germany' buyers, can it open alphabetically?) 6. She needs to use groups extensively- once she creates a group, how can she modify/change them and easily find them? Can anyone recommend a great tutorial to read??? Many thanks, Alan Tag: Automatic character set problem (sending messages) Tag: 59610
 - 9
 - Updated Calendar events problems I haven't been able to find this problem in other posts: Entourage 2004, Exchange 2003. Mixture of PC's and Macs (about 150 Macs, 3500pc's). The issue seems to only happen to the Macs which are running OS 10.3.8 with Open Directory server 10.4.2. Accepting an invitation to a calendar event seems to work fine. If there is an update to that event, it doesn't work right: Before SP2, sometimes the "Updated: " invite would have the same day and time as the original meeting, and therefore, even if the user accepts the update, it won't reflect any change in the user's calendar. I decided to wait for SP2 to see if it was resolved. Since SP2: It seems now the problem is that the OLD event doesn't get deleted, causing multiple instances of the same meeting. Obviously, this is a problem. I almost drove out of town for a meeting that was updated from yesterday to next week. I have checked my time zone on my computer and in Entourage- they do match. The only workaround that I have found is to accept any updated meeting invitations via Outlook Web Access. This correctly updates the meeting and deletes the old one. This also worked fine before SP2. I don't want to tell 150 people that they have to use OWA to accept calendar events. Please help. -Brett Tag: Automatic character set problem (sending messages) Tag: 59607
 - 10
 - Hotmail the only Problem I havent found a solution to for the mac Well hotmail in entourage is the only problem I havent found a solution for for the mac Normaly theres fixes for everything but not hotmail Its frustrating cos I paid for it twice once for entourage nad once for hotmail if there going to remove the ervice they should just cut it out and let us all get on Bla bla bla Tag: Automatic character set problem (sending messages) Tag: 59606
 - 11
 - HTML Emails Received As Plain Text Documents os 9.1 OE 5.0.6 IE 5.1.7 word2001 325 ram 2gb powerbook g3 Hi, Beth Rosengard from the word NG suggested: "You could probably ask about this on the Entourage newsgroup and get an appropriate answer even if you are still using OE." My email application OE 5.0.6 is not handling my HTML deliveries as HTML. They appear just as plain text documents. I have received them correctly for years. Have I reset something by mistake? Is there a fix? Thanks, Rafael HTML Emails Received As Plain Text Documents Tag: Automatic character set problem (sending messages) Tag: 59605
 - 12
 - Entourage Database Hello, I recently had an employee leave our firm. Upon their departure they deleted a number of business related emails and emptied the Entourage trash can. If possible I would like to retrieve these deleted messages. The database file is 3.2Gb so I'm assuming they must still be in there somewhere. Does anyone know if retrieval is possible? Tag: Automatic character set problem (sending messages) Tag: 59602
 - 13
 - entourage memory problem? i am a brand new mac user - i have a new powerbook g4 and use entourage on it. the program has been working smoothly but then all a sudden yesterday it wouldn't download my email. it says that there are 17 messages left to download and comes up with an error message that there isn't enough memory. (but there has to be enough memory because it's a brand new machine...and i looked at the mailbox online that entourage is downloading mail from (through a POP address) and it's not full either.) Does anyone have a suggestion? Tag: Automatic character set problem (sending messages) Tag: 59598
 - 14
 - Calender does not sync > This message is in MIME format. Since your mail reader does not understand this format, some or all of this message may not be legible. --B_3212480442_86178 Content-type: text/plain; charset="ISO-8859-1" Content-transfer-encoding: 8bit I have problems with syncing the calenders on a shared projects. Sharing a projects with 5 Macs some calenders show all the dates, some don¹t. It looks pretty random with the behavior. Did anyone have problems with a shared calender??? Thanks for advice Marcel --B_3212480442_86178 Content-type: text/html; charset="ISO-8859-1" Content-transfer-encoding: quoted-printable <HTML> <HEAD> <TITLE>Calender does not sync</TITLE> </HEAD> <BODY> I have problems with syncing the calenders on a shared projects. S= haring a projects with 5 Macs some calenders show all the dates, some don&#8= 217;t. It looks pretty random with the behavior. Did anyone have problems with a shared calender??? Thanks for advice Marcel </BODY> </HTML> --B_3212480442_86178-- Tag: Automatic character set problem (sending messages) Tag: 59593
 - 15
 - delivery & read receipt Hi 2 useful features of Outlook are the "request a delivery receipt" and "request a read receipt". Is this available in Entourage? If so, how is it done? thanks Mike Tag: Automatic character set problem (sending messages) Tag: 59589
 - 16
 - Entourage constant Updating Hy all ..i am a real new user of mac and i have really been busting my head with that..i have a new imac g5 with an OS10.4 and 1.25GB of Memmory and 1 gb of processor, i have on it an exchange account,and this echange acount is commonly used by other PC users. Whenever i enter entourage i keep getting the update message at the bottom right screen, that the inbox,contacts,.. are being updated.my exchanche is 2.6 GB of size and i keep getting the busy pointer on the screen which keeps me from writing an email or doing whatever on my entourage screen,, each 5 min this coloured pointer starts spinning and i have to wait until it stops so i can continue my work,, please if you can provide me with a solution for that trouble either by restraining the synchronization between the Common accounts or i dunno.. Best Regards and thank you in advance for your cooperation. Elie Tag: Automatic character set problem (sending messages) Tag: 59587
 - 17
 - Attaching files shows weird icon Hey all, When one of my users goes into the open attachment dialog box to select the file to attach, if he clicks on ANY folder in that dialog box, the rightward-pointing triangle (which points to the contents of the folder in the next column) turns into a yellow upward-pointing triangle with an exclamation point in the middle. It's bizarre. This doesn't happen in any other programs or any other dialogs in Entourage. (It's Office 2004.) Is this a feature??? Thanks! Tag: Automatic character set problem (sending messages) Tag: 59585
 - 18
 - Junk mail Entourage has mysteriously stopped sending junk mail to my junk mail folder, and puts it inmy inbox. The filter is set to "high," and I have not made any recent changes. Assistance appreciated. Tag: Automatic character set problem (sending messages) Tag: 59577
 - 19
 - email margins, urls, & customization? First experience with a newsgroup so forgive any errors. I use Office 2004 with Tiger and have several questions. 1) Is there a way to set margins (or the width of the text body) on my outgoing emails? 2) Can I customize the Entourage toolbar? 3) PC users don't get emailed urls as links; am I doing something wrong? Thanks! Tag: Automatic character set problem (sending messages) Tag: 59573
 - 20
 - A minor issue/annoyance My somewhat late transfer from Office X to Office 2004 has gone quite smoothly, however, one thing keeps annoying me. In Office X apple-, opened up the assign categories selection, in Office 2004 it opens up the preferences window. As far as I can see there is no longer a key combination opening the assign categories selection (which I do a lot, whereas I only rarely open the preferences, does anyone open it so regularly that it needs a key combination?). Anyway, is there a simple way to assign a key combination to the assign categories selection? Tag: Automatic character set problem (sending messages) Tag: 59566
 - 21
 - open winmail.dat Hi, Thought after buying microsoft office that there would be no problem to open mails coming from win pcs Entourage can't open the winmail.dat attachments??? coming from win pcs Anyone a working solution? Marc Tag: Automatic character set problem (sending messages) Tag: 59564
 - 22
 - Entourage Rule shortfalls... Recently I was asked by a friend to help his wife out with some confusion she was having with her Entourage on the Mac. It turns out that the mail server she uses had recently been switched to allow for access through IMAP only. (Previous to this she connected to the server using POP3.) As she had been using the old setup for quite some time (although I'd upgraded her through the various versions of Office X) she found the new look of her access to her mail folders via IMAP quite confusing. I decided that I'd make her IMAP environment look as much like the POP3 folder structure as possible by setting up rules to move her incoming mail to her local inbox and her sent mail to her local sent folder. Simple, right? Nope! It turns out that there is no trigger for actions to be performed when mail is retrieved or when mail is sent like there is in the PC implementation of Office 2003. On top of that if I tried to setup a option/preference to have her sent mail deposited to a local Sent Mail folder the software ONLY allows you to use an IMAP folder on the server! I don't have a Mac in front of me right now or I'd probably also run through a bunch of user interface inconsistencies I ran across as well during this process. I'm betting that MS will not address these shortcomings in the current version of Office and probably just opt to implement them in the new Office 2004 but I was really disappointed with the discrepancy in capability between the PC and Macintosh implementations of their mail client. If anyone has a work around for this I'd been keen to hear it. (I did update her software to the latest revision of Office X prior to trying to do this.) Cheers! Tag: Automatic character set problem (sending messages) Tag: 59563
 - 23
 - Contact Deleted > This message is in MIME format. Since your mail reader does not understand this format, some or all of this message may not be legible. --B_3212393761_1080575 Content-type: text/plain; charset="US-ASCII" Content-transfer-encoding: 7bit Hi, When I upgraded to 11.2 and rebuilt the database, I lost all my contacts. Can someone please help? John Chavez Los Angeles, CA --B_3212393761_1080575 Content-type: text/html; charset="US-ASCII" Content-transfer-encoding: quoted-printable <HTML> <HEAD> <TITLE>Contact Deleted</TITLE> </HEAD> <BODY> Hi, W= hen I upgraded to 11.2 and rebuilt the database, I lost all my contacts. Can someone please help? John Chavez Los Angeles, CA </BODY> </HTML> --B_3212393761_1080575-- Tag: Automatic character set problem (sending messages) Tag: 59562
 - 24
 - Bug in Entourage: Can't adjust QuickTime volume in preview pane Hi gang, I've discovered a bug in Entourage that I'd like to report to the Macintosh Businss Unit: When you receive an incoming email message that has an attached QuickTime file (this file could be a .mpg movie, a .wav audio file, an .mp3 file, or any of the many formats that QuickTime recognizes), you can WATCH the file within the preview pane but you cannot adjust the VOLUME from within the preview pane. When you click on the little "speaker icon" to adjust the volume of the file, it doesn't let you adjust the volume. A workaround to this is to double-click on the email message to open it up in its own window -- then you can adjust the volume. You could also, of course, double-click on the attachment and open it up in QuickTime Player as well. But it sure would be convenient for us to listen/watch these QuickTime files within the preview pane. (Particularly now that we're Vonage subscribers, we get all of our voicemails through Entourage so it would be nice to quickly listen to all of the voicemail messages within the preview pane.) Thanks! Scott -- Scott Rose President, ScottWorld http://www.scottworld.com Tag: Automatic character set problem (sending messages) Tag: 59560
 - 25
 - malformed HTML rendering Rafael Montserrat os 9.1 word2001 325 ram 2gb powerbook g3 OE 5.0.6 IE 5.1.7 Hi, My first time on this NG. Beth Rosengard from the word NG suggested: "You could probably ask about this on the Entourage newsgroup and get an appropriate answer even if you are still using OE." My question: I'm getting emails from some commercial & subscription sites with what I think is called 'malformed HTML rendering'. A long stretch of the beginning of the email is what I assume to be the written out programming of the email's HTML, and the rest of the information is in tiny hard to read and user unfriendly text. My personal emails come through fine. Is there a fix for this? I have snail mailed the two organizations I subscribe to to see if there's anything on their end causing the problem but I haven't heard anything from them yet. Thanks, Rafael Tag: Automatic character set problem (sending messages) Tag: 59557
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 - :: Display problems :: Memory problems :: > This message is in MIME format. Since your mail reader does not understand this format, some or all of this message may not be legible. --B_3212408662_1766323 Content-type: text/plain; charset="ISO-8859-1" Content-transfer-encoding: 8bit Hello, I¹m a new visitor to the list...please be gentle..! I have a G5 tower, running 10.4.2, with 1.5Gb and a Dual 2Ghz processor, and have just run into a problem with my Entourage. The problem is reminiscent of a prior problem on an older G4 (2 years old) which led us to update the hardware into this new machine, but this time I¹m seeking help because there can¹t be anything wrong with the Mac it¹s brand new, and was working fine. Basically, every now and then a message that is received displays only a few letters of the name and subject header in the Inbox. Sometimes this also leads to a message saying that there¹s not enough memory to display the message even though the only other software open is Quark (I¹ve turned off Spotlight already). When this happened on the last Mac, it ended up corrupting some messages with the Inbox showing a ?New¹ item at all times but you could never find it, or click on the new item. Can anyone help? We¹re tearing our hair out?! Cheers Steve Crabtree Wild Apple Design --B_3212408662_1766323 Content-type: text/html; charset="ISO-8859-1" Content-transfer-encoding: quoted-printable <HTML> <HEAD> <TITLE>:: Display problems :: Memory problems ::</TITLE> </HEAD> <BODY> Hello= , I’m a new visitor to the list...please be gentle..! I have a G5 tower, running 10.4.2, with 1.5Gb and a Dual 2Ghz processor, an= d have just run into a problem with my Entourage. The problem is reminiscent of a prior problem on an older G4 (2 years old) = which led us to update the hardware into this new machine, but this time I&#= 8217;m seeking help because there can’t be anything wrong with the Mac= – it’s brand new, and was working fine. Basically, every now and then a message that is received displays only a fe= w letters of the name and subject header in the Inbox. Sometimes this also l= eads to a message saying that there’s not enough memory to display the= message even though the only other software open is Quark (I’ve turne= d off Spotlight already). When this happened on the last Mac, it ended up corrupting some messages wi= th the Inbox showing a ‘New’ item at all times but you could nev= er find it, or click on the new item. Can anyone help? We’re tearing our hair out?! Cheers Steve Crabtree Wild Apple Design </BODY> </HTML> --B_3212408662_1766323-- Tag: Automatic character set problem (sending messages) Tag: 59555
 - 2
 - Entourage Palm Sync Calendar view All day events in entourage calender do not sync with my palm treo 650 in the same way. They are not recorded as all day events, which makes using the plam calender very tricky. Am I missing something here? Thanks Tag: Automatic character set problem (sending messages) Tag: 59553
 - 3
 - Mail associated in Project Loving using Project in Entourage but I can only seem to get mail to self-associate if it is mail arriving in my inbox. Why can't I set a rule for project to automatically associate mail that I send to certain contacts as well as receive? Seems like a major oversight to me or I jsut can't see the obvious. Any ideas if i've missed it or ways it can be done (easily) Tag: Automatic character set problem (sending messages) Tag: 59552
 - 4
 - Opening .msg files in Entourage 2004 on Mac A colleague of mine has been using Outlook 2002 to save individual message files to a shared drive on his file server. His business partner is now trying to open these files using Entourage 2004 on his Mac. The problem is, it doesn't appear that the .msg file type is readable by Entourage. Has anyone come across this issue in the past? Any ideas on a solution? (other than investing in an Exchange server!) Tag: Automatic character set problem (sending messages) Tag: 59532
 - 5
 - Error 17495 Everytime I send a mail (I have an IMAP account and unlimited server space) I get an error message (error-17495) and a copy of my sent mail is saved in the local sent mail folder. How do I fix this? I have cleaned up my sent mail folder on my server and it has 5 GB of space...Thanx in advance for your help.. Tag: Automatic character set problem (sending messages) Tag: 59526
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 - Error 17495 Everytime I send a mail (I have an IMAP account and unlimited server space) i get an error message (error-17495) and a copy of my sent mail is saved in the local sent mail folder,) How do I fix this.I have cleaned up my sent mail folder on my server and it has 5 GB of space...Thanx in advance for your help.. Tag: Automatic character set problem (sending messages) Tag: 59525
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 - Entourage and Spotlight. Dear colleagues: I am still struggling with Spotlight searches of e-mail messages in Entourage. I have my inbox separated into different subfolders labeled according to the source of the e-mail since I subscribe to several different professional/medical discussion forums on the internet. It is extremely important for me to be able to search messages in the inbox according to the subject or certain keywords and this was the very reason I updated to Tiger. The ability to use Spotlight to easily search and locate information was the primary reason for my upgrade to the new OS 10.4. I've been disappointed with the fact that Entourage is the only application I can't seem to use Spotlight with. Is there a plug-in released by Microsoft to allow Entourage e-mail messages to be indexed and searched by Spotlight ? In case there isn't, is there a third-party solution to solve this issue ? Thank you in advance for your help. Best regards, Joseph Chamberlain, D.D.S. Oral and Maxillofacial Surgery Tag: Automatic character set problem (sending messages) Tag: 59524
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 - All mail is gone A friend just called me in a panic. She says she deleted a single email by highlighting it and hitting the delete key, and all her emails and contacts have disappeared. We have rebooted and repaired permissions, but with no help. This is in a G4 ibook running 10.3.9 and using Entourage in Office 2004 for the mac. Thanks for any help you can give. Since I don't use entourage I can't help her very much. Tag: Automatic character set problem (sending messages) Tag: 59522
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 - Corrupt text within body of email Hi, has anyone else experienced this problem? Some of the text within emails which I am receiving appears to be corrupted. The characters seem to have changed to completely different characters making the email illegible. Some of my old emails which were once liegible are no longer. If I hit reply to the corrupted email then I can read it clearly. I can't even copy and paste some of the gobbly text here to show you what it looks like because once I do it reads clearly. Can anyone offer any help please? Tag: Automatic character set problem (sending messages) Tag: 59520
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 - Attendee Status update I posted something on this a few days ago but got no replies. I guess I'll keep trying. In my earlier post I asked why there was a delay in updating the status on my calendar of someone who has replied to a meeting request. I want to revise that. Does anyone know why the attendee status might not be updated at all? I invite people to meetings, they reply and the attendee status never changes; it just says "no response" next to the person's name, even though they have responded. This is Entourage 11.2 on a PowerBook G4 running OS 10.4.2 Thanks Tag: Automatic character set problem (sending messages) Tag: 59512
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 - Repeated database corruption under SP2 I have a large Entourage database (about 4.2 GB), and it keeps getting corrupted. Yesterday, I formatted the drive (80 GB PowerBook), and did a clean install of 10.3.9, and Office 2004, SP2. I had upgraded to SP2 prior to noticing the problem, and since SP2 changes the database structure, going back to SP1 is not an option. My seemingly intact backup from about 2 weeks ago is already in the SP2 format. After restoring from the backup, things are OK for a while, but then the error messages start ("Could not open that feature. An I/O error occurred." is a common one). Once I get to this point (last time, this only took about 8 hours), the Database Utility can't save the file; it also reports an I/O error. (I've only used the advanced rebuild, not the "basic"). I've run Disk Utility to repair permissions, but this had no effect. Are there known problems with SP2 and large databases? Any suggestions on how to move forward? Right now, I'm stuck with a two-week-old backup, and can't get Entourage to run for a full day without corrupting the DB. Terry Tag: Automatic character set problem (sending messages) Tag: 59507
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 - Delay in imap accounts. Hi I have several users complaining about their imap acconts. It looks that imap accounts adds some sort of delay when checking for new mail. Whit pop accounts the new mail in the inbox shows upp almost emediatly , well 2 minute delay or dependening on how often the users checks for new mail. Whit imap accounts it can take up to a couple of hours befor new mail shows upp even when the manualy checks for new mail. When using web-mail there is no delay at all , the new mail shows up emediatly. Is it imap or some setting in entoruage that ads the dealy ? /Y Tag: Automatic character set problem (sending messages) Tag: 59503
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 - Unable to send emails to certain addresses Every time I try and send an email to 3 different email accounts with different ISPs I get an error message saying that relaying mail to that account is not allowed the error number is, Error: -17099. Does anybody know what is going on? Tag: Automatic character set problem (sending messages) Tag: 59500
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 - Separating e-mail from different accounts? I am new to Entourage, and ran into a problem while setting it up to retrieve mail from my accounts. I set up 2 separate accounts (within the same identity), one is a gmail account and the other is the POP account through my ISP. The setup went flawlessly, and I am receiving mail on both accounts, but it is all coming into one Inbox! There must be a way to have separate inboxes for the separate accounts, but I have scoured the help files and this newsgroup and been unable to figure it out. I'd appreciate any help anyone can give me, and will cheerfully accept some good-natured ribbing if it turns out the solution was right under my nose the whole time. :) Regards, Julia Tag: Automatic character set problem (sending messages) Tag: 59498
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 - Unable to send email to specific people Since June 1, 2005, I have been unable to send email to ONE particular aol.com email address as well as ONE particular yahoo.com address. I know I have the correct address and I cannot even reply to an email sent to me by either of these people. I have been in contact with my ISP at least 6 times and they tell me it is on my side. I have signed in as root, and the problem is still there. I have uninstalled and reinstalled Entourage without luck. Other than totally erasing my hard drive and starting over again, I have no more ideas. Oh, yes, I can send email from a different computer using my same setup except using Entourage X instead of Entourage 2004. I am using OSX.3.9 on a G4, with 768 MB of memory and an 80 GB hard drive. I installed Entourage 2004 around the first of April. Suggestions? Tag: Automatic character set problem (sending messages) Tag: 59496
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 - Default account New to Entourage and no knowledge of Apple Script Can anyone write a script to toggle between one Entourage account and another With OS9 I could do this with Quickeys but I do not have OSX version and I wonder if this is the sort of thing one coul do with Apple Script Francis Hookham Tag: Automatic character set problem (sending messages) Tag: 59489
 - 17
 - Expected data from the Hotmail server is missing. Expected data from the Hotmail server is missing. This is what I get every time I try to log on to hotmail What's it all about Iam on Mac OS X Tiger using Entourage Latest update and paid hotmail account Tag: Automatic character set problem (sending messages) Tag: 59487
 - 18
 - Entourage 2004 sync with Palm OS 5.4 This is a cross post with comp.sys.palmtops.pilot. I'm thinking of upgrading my handheld which is running Palm OS 4.1, and have several questions. I understand that new Palm handhelds with Palm OS 5.4 allow multiple addresses for each contact (http://www.palm.com/us/software/organizer/), a feature that I find sorely lacking in Palm OS 4.1. I'd like to know serveral things. 1. Does the conduit that Microsoft includes with Entourage 2004 for OS X allow for syncing multiple addresses in a contact's entourage record with the multiple address fields on the Palm. Microsoft is unclear on whether it will: Compare http://www.microsoft.com/mac/products/entourage2004/using.aspx?type=howto&article=/mac/LIBRARY/feature_articles/officex/en_PS4_Diffs.xml, which says the handheld can only store one address per contact, which is no longer true, with http://www.microsoft.com/mac/products/entourage2004/using.aspx?type=howto&article=/mac/library/feature_articles/officex/en_palmsynchnew.xml, which suggests that data might be lost, but doesn't specify whether that includes multiple addresses. 2. If the Entourage conduit won't sync the multiple addresses, is there a 3rd party conduit that will? Missing Sync doesn't seem to do it. Thanks for any info, David -- To reply directly, please remove "REMOVEME" from e-mail address Tag: Automatic character set problem (sending messages) Tag: 59481
 - 19
 - simple command keys not working in Entourage I am finding that even the most basic command shortcuts are not working in Entourage. I am using 2004 Version 11.2. Command w will not close an open email. Delete will not delete . . etc. Besides that it is damn slow. To change from mail to adresses sometimes takes 15 - 30 seconds. Any suggestions? Tag: Automatic character set problem (sending messages) Tag: 59478
 - 20
 - Strange message in Calendar Hello, New Entourage user here. I have Entourage 2004 + SP2 installed on a Mac Mini with the latest Tiger update. Every time I insert an event in the Calendar, I get the following message: "Event and computer time zones do not match. In Calendar views, the event time is adjusted to display correctly.". And the time of the event in the Calendar view is hour+1, where hour is the hour at which I've set my event. Any idea how can I solve this problem? Thanks! Regards, Stelian Tag: Automatic character set problem (sending messages) Tag: 59477
 - 21
 - Can you recall mails you didn't want to send? We previously used Outlook, which had an option that allowed you to recall a message you had sent, provided that the person on the other end hadn't opened it yet. Is there anything like this in Entourage? I've looked through most of their documentation without really finding anything out. Tag: Automatic character set problem (sending messages) Tag: 59453
 - 22
 - Website: why sometimes command click works? Sometimes command clicking on url pops up the website from an Entourage e mail. Others times it does not work. Any ideas on this? Thanks. OS 10.4.2 Office 2004 Tag: Automatic character set problem (sending messages) Tag: 59442
 - 23
 - Syncing Calendars and Contacts I was wondering if there is a way to make Entourage function like Now up to Date and Contact. In NOW there are public categories and every time those are changes, if you access that category your information is synced. You have this information on or offline. I understand that you will have to have exchange but does it function the same? This way all of this information is always with you and synced to your mobile device. Thanks Rino Tag: Automatic character set problem (sending messages) Tag: 59441
 - 24
 - LDAP works but get -17709 error I was able to configure the LDAP server with help from my IT department. It appears to work just fine, however I keep getting a -17709 error when it first accesses the LDAP. I dismiss the error and I am able to find names in the address book. What do I have to do to stop getting this error message. Mike Tag: Automatic character set problem (sending messages) Tag: 59432
 - 25
 - Entourage 2004 w/ SP2 - LDAP Still Not Working I installed SP2 - everything works well including public folders. However, LDAP still does not work - I keep getting error -50. The web address is the same I'm using for the exchange server (2003). I've tried the various recommendations from others on this list - various combinations of no search base, SSL, No SSL, secure sign on etc. The server address is in the form: https://servername.company.com -- same as the address that works with mail. I'm having zero luck. If I need to ask questions of our exchange SA - what should I ask? Thanks for any help. Rob Tag: Automatic character set problem (sending messages) Tag: 59424

(OS 10.4.2, Entourage 2004)

The "Automatic" setting on the Character Set menu does not seem able to
select the correct character set depending on the text actually typed.
For example with the Greek (ISO) setting one needs to specifically
select it from the menu when composing the message in order for it to
be legible by the recipient. The corresponding codes in the received
messages are the following (from "view source"):
Greek text or mixed greek and latin characters sent with "automatic":
Windows-1254
Latin charactes with US keyboard sent with "automatic": US-ASCII
Greek characters sent with the Greek (ISO) command: ISO-8859-7 (this is
the one that works).
I have created a keyboard shortcut for selecting the right set, but it
is easy to forget to do it and it would be nice if entourage would
automatically select the correct one.
Please let me know of any solutions or tell me a way to report this as
a bug.
Many thanks
George

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Re: Automatic character set problem (sending messages) by Keiko

Keiko
Wed Oct 19 19:13:26 CDT 2005

Hi George,

Thank you so much for the report. We are investigating this issue.

Keiko Toulegenova
MacBU

This posting is provided "AS IS" with no warranties, and confers no rights.

On 10/19/05 6:45 AM, in article
1129729503.582117.144970@g43g2000cwa.googlegroups.com, "coffeegreek@in.gr"
<coffeegreek@in.gr> wrote:

> (OS 10.4.2, Entourage 2004)
>
> The "Automatic" setting on the Character Set menu does not seem able to
> select the correct character set depending on the text actually typed.
> For example with the Greek (ISO) setting one needs to specifically
> select it from the menu when composing the message in order for it to
> be legible by the recipient. The corresponding codes in the received
> messages are the following (from "view source"):
> Greek text or mixed greek and latin characters sent with "automatic":
> Windows-1254
> Latin charactes with US keyboard sent with "automatic": US-ASCII
> Greek characters sent with the Greek (ISO) command: ISO-8859-7 (this is
> the one that works).
> I have created a keyboard shortcut for selecting the right set, but it
> is easy to forget to do it and it would be nice if entourage would
> automatically select the correct one.
> Please let me know of any solutions or tell me a way to report this as
> a bug.
> Many thanks
> George
>

Top