IP works but FQDN doesn't

I have just finished migrating an MSCRM 1.2 server from one box to another.
I backed up the database, restored it on the new box and then installed
MSCRM 1.2 successfully.

The problem is that if I access the new installation by it's IP address it
works correctly. If I RDC into the new installation and access it via
http://localhost it works correctly as well.

But if I use the fqdn and reference the entire domain name as
http://cmr.atlanta.ledet.com, I get a connection dialog box asking for a
username and password 3 times then an access denied message.

What could cause access via an IP address to work correctly, but through a
FQDN to deny access. The FQDN does resolve correctly and I can use the FQDN
from the MSCRM box in Windows Explorer just fine. For example,
\\cmr.atlanta.ledet.com\c$ resolves just fine to the local c:

- Sterling

Benjamin
Mon Feb 21 21:34:03 CST 2005

Check host header name? is it in the default website with All Unassigned
or do you have a particular ip assigned to the crm site.


news:#ESn5EHGFHA.1924@TK2MSFTNGP14.phx.gbl:

> I have just finished migrating an MSCRM 1.2 server from one box to
> another. I backed up the database, restored it on the new box and then
> installed MSCRM 1.2 successfully.
>
> The problem is that if I access the new installation by it's IP
> address it works correctly. If I RDC into the new installation and
> access it via http://localhost it works correctly as well.
>
> But if I use the fqdn and reference the entire domain name as
> http://cmr.atlanta.ledet.com, I get a connection dialog box asking for
> a username and password 3 times then an access denied message.

Sterling
Thu Feb 24 09:54:17 CST 2005

Thanks for the suggestion. It wasn't a host header issue We had failed to
update the reverse lookup table in DNS. I believe (but am not 100% sure)
that was the problem.