CRM 4.0 workflow

Could someone let me know how to accomplish the following in crm 4.0
- i have a task; with a due date.
- i need to have a workflow that would check (15 mins after the due date) to
see if the status of the task is completed.
- if it is not completed, then i need to send an email to the owner of the
task.

Basically Im not able to define the condition that workflow should check the
task status 15mins past the due date. I remember there was a 'Wait For Timer'
feature in 3.0 workflows ; cant see the same in 4.0

thank you

RobMottram
Tue Jul 15 08:27:02 CDT 2008

In your workflow,
click add step, and select wait condition
Click on the condition to set the condition
In the first box select workflow
In the next box, select TimeOut
In the next box select Equals
Click on the final box, and in the form assistant, select DynamucVales
Select 15 minutes, after and select Due Date

This should then wait until 15 minutes after the Due Date.

Hope this helps

Rob

"~Jij" wrote:

> Could someone let me know how to accomplish the following in crm 4.0
> - i have a task; with a due date.
> - i need to have a workflow that would check (15 mins after the due date) to
> see if the status of the task is completed.
> - if it is not completed, then i need to send an email to the owner of the
> task.
>
> Basically Im not able to define the condition that workflow should check the
> task status 15mins past the due date. I remember there was a 'Wait For Timer'
> feature in 3.0 workflows ; cant see the same in 4.0
>
> thank you

Bob
Thu Aug 28 15:56:17 CDT 2008

Rob -

I have a similar requirement that is focused on Modified On. Esentially, if
a Lead has not been touched in 21 days, I'd like to setup a Task for the
Owner. I don't want this to run in 21 days, only run if the record hasn't
been modified in 21 days. So, how do I relate Timeout to Modified Date?
"Rob Mottram" wrote:

> In your workflow,
> click add step, and select wait condition
> Click on the condition to set the condition
> In the first box select workflow
> In the next box, select TimeOut
> In the next box select Equals
> Click on the final box, and in the form assistant, select DynamucVales
> Select 15 minutes, after and select Due Date
>
> This should then wait until 15 minutes after the Due Date.
>
> Hope this helps
>
> Rob
>
> "~Jij" wrote:
>
> > Could someone let me know how to accomplish the following in crm 4.0
> > - i have a task; with a due date.
> > - i need to have a workflow that would check (15 mins after the due date) to
> > see if the status of the task is completed.
> > - if it is not completed, then i need to send an email to the owner of the
> > task.
> >
> > Basically Im not able to define the condition that workflow should check the
> > task status 15mins past the due date. I remember there was a 'Wait For Timer'
> > feature in 3.0 workflows ; cant see the same in 4.0
> >
> > thank you