when customizations visible in outlook?

Hi,

If i change a field in CRM, when will that be visible in outlook?
after i publish? after outlook goes offline and back online? or after i
restart outlook.

At a client i only see my changes when i restart outlook. I find that odd.
Normally if the SFO client is online, it should be update with the rest of
crm right?

Greetz

Brandon
Fri Aug 05 09:08:39 CDT 2005

Yes, I believe so . . . but you'll need to do an IISReset on the server
after a customization change (and publish).

--
Brandon Smith
Presentations Direct - "Document Finishing Solutions"
http://www.presentationsdirect.com

"Cypress" <Cypress@discussions.microsoft.com> wrote in message
news:3468698B-46BE-4D9B-8AD7-CBB34A9D91E2@microsoft.com...
> Hi,
>
> If i change a field in CRM, when will that be visible in outlook?
> after i publish? after outlook goes offline and back online? or after i
> restart outlook.
>
> At a client i only see my changes when i restart outlook. I find that odd.
> Normally if the SFO client is online, it should be update with the rest of
> crm right?
>
> Greetz

Matt
Fri Aug 05 15:04:36 CDT 2005

No. SFO, even when it is online, uses a local version of the XSLs that generate
the pages. SFO only checks for updated versions of these files when it
initializes, thus SFO won't see changes until SFO is restarted.

Matt Parks
MVP - Microsoft CRM

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On Fri, 5 Aug 2005 06:52:07 -0700, "Cypress" <Cypress@discussions.microsoft.com>
wrote:

Hi,

If i change a field in CRM, when will that be visible in outlook?
after i publish? after outlook goes offline and back online? or after i
restart outlook.

At a client i only see my changes when i restart outlook. I find that odd.
Normally if the SFO client is online, it should be update with the rest of
crm right?

Greetz