I need a workflow rule that will automatically trigger 'Yes" from a new
attribute I created (boolean / yes or No) depending on whether a user chooses
a specific word from that dropdown list - 'ABC'. I have created the boolean
attribute and added a column in the main Active Accounts view. I put js
behind the OnSave for the form properties that indicates if they choose 'ABC'
show Yes. I created a manual workflow rule that depending on if the specific
field is chosen, should make my new attribute field read "Yes". Once I run
the apply rule in the Accounts view, it initially worked in the view, but
once the user goes back in and chooses another item in the list, the system
still reads "yes". NOTE: I believe one of the problems is that the field's
dropdown list is dependent upon another key field's choice from the
user...e.g., Field1 - if user chooses "Group", then Field2 shows up with the
drop down list. In other words, I believe that when the user initially
chooses 'ABC' from Field2 (after having chosen Group in Field1), the system
sees 'ABC' for that field; when the user goes back into the account and
chooses Field3, then an item from Field4, the system still sees Field2 having
'ABC' associated with it. I need the rule to work whenever the user CHANGEs.
Does that make sense? Any help would be appreciated.