I would like to know if the following is a setup issue or
CRM weakness :

When I try to attach a CRM activity from outlook crm
toolbar to "Account/Contact/Opportunity" using the
regarding field from Sales for outlook,I click on the
lookup I receive also Disabled Account/contact as well as
closed opportunity.Whereas when I do the same thing from
the sales for outlook but I chose activity from the crm
and not the crm toolbar I don't have disabled
Account/Contact or closed opportunity.

thank you.

Re: CRM weakness ??? by Dave

Dave
Fri Jul 30 12:38:47 CDT 2004

Yara:

There does seem to be some inconsistencies as to how inactive objects are
treated - some views show them, some do not.

Dave

"YARA" <anonymous@discussions.microsoft.com> wrote in message
news:742801c4764b$60f4b090$a401280a@phx.gbl...
> I would like to know if the following is a setup issue or
> CRM weakness :
>
> When I try to attach a CRM activity from outlook crm
> toolbar to "Account/Contact/Opportunity" using the
> regarding field from Sales for outlook,I click on the
> lookup I receive also Disabled Account/contact as well as
> closed opportunity.Whereas when I do the same thing from
> the sales for outlook but I chose activity from the crm
> and not the crm toolbar I don't have disabled
> Account/Contact or closed opportunity.
>
> thank you.



Re: CRM weakness ??? by anonymous

anonymous
Fri Jul 30 13:01:55 CDT 2004

This is not a view it's the same lookup screen when you
want to search for a contact/Account...u click on find
the results include inactive account while the same
lookup from the crm browser doesn't show them .How come ?
is this normal behaviour or my settings are wrong?
>-----Original Message-----
>Yara:
>
>There does seem to be some inconsistencies as to how
inactive objects are
>treated - some views show them, some do not.
>
>Dave
>
>"YARA" <anonymous@discussions.microsoft.com> wrote in
message
>news:742801c4764b$60f4b090$a401280a@phx.gbl...
>> I would like to know if the following is a setup issue
or
>> CRM weakness :
>>
>> When I try to attach a CRM activity from outlook crm
>> toolbar to "Account/Contact/Opportunity" using the
>> regarding field from Sales for outlook,I click on the
>> lookup I receive also Disabled Account/contact as well
as
>> closed opportunity.Whereas when I do the same thing
from
>> the sales for outlook but I chose activity from the crm
>> and not the crm toolbar I don't have disabled
>> Account/Contact or closed opportunity.
>>
>> thank you.
>
>
>.
>