crm usage statistics

how could I generate crm usage statistics?
for example by user, type of action, crm area, etc

Kamal
Tue Mar 11 05:00:29 CDT 2008

Create a report using the Report wizard and if you want to make it more
complex then create a report using SQL reporting services and upload its
rdl to CRM to be accessed from within CRM.


Kamal
http://kamalhitari.blogspot.com

vsiat wrote:
> how could I generate crm usage statistics?
> for example by user, type of action, crm area, etc
>

vsiat
Mon Mar 17 17:00:02 CDT 2008

I don't want to create just any report, but CRM usage ones --like which
users/business units make heavier use, what are the crm's "most visited"
areas, identify peek hours or seasonality patterns in usage, etc. in order to
make decisions about hardware upgrades in advance, for example and things
like that

Should these reports be based on IIS logs or SQL Server ones?

Nidhi
Wed Apr 02 13:00:01 CDT 2008

Hi,

I have a very similar request. could you pl. indicate if you were able to
resolve this / find information regarding CRM usage statistics.

Thank you.

"vsiat" wrote:

> I don't want to create just any report, but CRM usage ones --like which
> users/business units make heavier use, what are the crm's "most visited"
> areas, identify peek hours or seasonality patterns in usage, etc. in order to
> make decisions about hardware upgrades in advance, for example and things
> like that
>
> Should these reports be based on IIS logs or SQL Server ones?

Darren
Wed Apr 02 22:41:27 CDT 2008

You might need to use some statistic tool to analyze the IIS logs.

Darren Liu, Microsoft CRM MVP
Crowe
http://www.crowecrm.com


On Apr 2, 1:00=A0pm, Nidhi <Ni...@discussions.microsoft.com> wrote:
> Hi,
>
> I have a very similar request. could you pl. indicate if you were able to
> resolve this / find information regarding CRM usage statistics.
>
> Thank you.
>
>
>
> "vsiat" wrote:
> > I don't want to create just any report, but CRM usage ones --like which
> > users/business units make heavier use, what are the crm's "most visited"=

> > areas, identify peek hours or seasonality patterns in usage, etc. in ord=
er to
> > make decisions about hardware upgrades in advance, for example and thing=
s
> > like that
>
> > Should these reports be based on IIS logs or SQL Server ones?- Hide quot=
ed text -
>
> - Show quoted text -