CRM 1.2 to 3.0 upgrade issue

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- Previous
  - 1
    - Tracking is not consistent We are using CRM 3.0 and tracking is not consistent, it works about 50%. Example, when I track new email to CRM(it shows as being tracked with CRM icon) and reply to it, next time when that person replys back to the same email (without changing subject line) 5 out of 10 times it does not show being tracked in CRM anymore. Is it just our company or that is abnormally? Is there some kind of hotfix available to fix it? Another thing- sometimes I can track email to CRM only if I track and save&close it. It does not track to CRM if I just track and save and reply back to it without closing it. Has anyone experienced the same kind of tracking problems? -- Gundars Tag: CRM 1.2 to 3.0 upgrade issue Tag: 56070
  - 2
    - Change Opportunities Product functionality to match that of the qu It would be very useful to allow the Unit Price displayed within Opportunity Products as you can within the quotes area. We sell a number of application and services and these are priced on a deal by deal basis. Currently it looks like you have to create a Price List per Opportunity which adds additional steps to the process of creating valid opportuniites with adequate product analysis. We have added the ispriceoverridden field to the opportunity product form in an attempt to allow us to change the unit price for the product line. however the form does not then allow the unit price to be over-ridden. I notice the unit price ends up as 0.00. Is there something I have missed? Do I need to add an event to the field? We would also like to have product write-in functionality within opportunities as in the quotes system. Is this possible in MS CRM v3.0. Any feedback would be most useful ---------------- This post is a suggestion for Microsoft, and Microsoft responds to the suggestions with the most votes. To vote for this suggestion, click the "I Agree" button in the message pane. If you do not see the button, follow this link to open the suggestion in the Microsoft Web-based Newsreader and then click "I Agree" in the message pane. http://www.microsoft.com/Businesssolutions/Community/NewsGroups/dgbrowser/en-us/default.mspx?mid=9b79b0b7-cfde-44f0-a9ba-3f69f4d4cc5c&dg=microsoft.public.crm Tag: CRM 1.2 to 3.0 upgrade issue Tag: 56069
  - 3
    - Deployment Manager hangs when attempting to publish Hi, I've a problem with publishing changes using Deployment Manager. This morning I am having a problem with chosing an IIS web serwer on crm. I go through Object publisher in Deployment Manager->All tasks-> Publish, select the catagories and hit next. The next window does not have my server or any server listed, so I hit browse(which I believe is what I have had to do in the past). A new window appears that states: searching for CRM Server (Name). That window locks up the program and the only way to cancel it is to do Ctl Alt Del. I have let it continue to search for about an hour and it never does anything Any suggestions? Tag: CRM 1.2 to 3.0 upgrade issue Tag: 56067
  - 4
    - Organizational enforcement of view should be possible. I would like to be able to 'force' each user to the Workplace Announcements screen as a default setting. This would allow us to deliver our 'message for the day' in language the all the sales staff needs, with an easy distribution point. The fact that each user can change their own default open view away from this eliminates its usefulness to our organization. ---------------- This post is a suggestion for Microsoft, and Microsoft responds to the suggestions with the most votes. To vote for this suggestion, click the "I Agree" button in the message pane. If you do not see the button, follow this link to open the suggestion in the Microsoft Web-based Newsreader and then click "I Agree" in the message pane. http://www.microsoft.com/Businesssolutions/Community/NewsGroups/dgbrowser/en-us/default.mspx?mid=7f924ba8-662c-4c89-933c-8dfb7617314e&dg=microsoft.public.crm Tag: CRM 1.2 to 3.0 upgrade issue Tag: 56066
  - 5
    - Small Business vs. Professional for accounting integration When I bought CRM, I was told I had to buy Professional to get the accounting integration. I run Small Business Server, and the Professional won't install on it, only the Small Business version (even though I have the Professional discs). So I just inquired, and found out that Small Business will work w/the upcoming accounting integration. (and is actually better b/c it integrates the faxing) I'm a little bummed that I had to buy a much more expensive product that I didn't need (& at the time, couldn't use). Is anyone feeling a bit burned by this change in version policy? Tag: CRM 1.2 to 3.0 upgrade issue Tag: 56062
  - 6
    - Mail merging functionnality in 3.0 Hi everyone, My client is actually using v1.2 and is about to upgrade to v3.0 within six months. I would like to know if it is possible to use custom fields in the Contact object with the merging functionnality of SFO? This is unfortunately impossible in v1.2. Thanks in advance for any response, Mathieu Cloutier, Quebec city. Tag: CRM 1.2 to 3.0 upgrade issue Tag: 56061
  - 7
    - Password for private newsgroup Hi all, Does someone know how to get the password for the private newsgroup (directaccess)? It has changed in January and I can't remember when we can get it... Thanks. Mathieu. Tag: CRM 1.2 to 3.0 upgrade issue Tag: 56059
  - 8
    - Valid for advanced find... CRM 3 Hello Microsoft: As you probably know, there are attributes which are â??not validâ?? for Advanced Find. For example, account/businesstypecode (http://{yourCRMserver}/sdk/list.aspx) is an important search criterion for accounts. For my organization (and I assume for others too) it is mandatory to be able to separate these business types for campaigns, lists, etc. For now, I told our CRM users that they have to sort the results by business type and than scroll to their desired business typeâ?¦ (What is an unacceptable and limiting stateâ?¦). Please let us/me know how to fix this problem. Thanks! ---------------- This post is a suggestion for Microsoft, and Microsoft responds to the suggestions with the most votes. To vote for this suggestion, click the "I Agree" button in the message pane. If you do not see the button, follow this link to open the suggestion in the Microsoft Web-based Newsreader and then click "I Agree" in the message pane. http://www.microsoft.com/Businesssolutions/Community/NewsGroups/dgbrowser/en-us/default.mspx?mid=1ac31f5a-4768-4d3c-96ad-c4cbbafb05fe&dg=microsoft.public.crm Tag: CRM 1.2 to 3.0 upgrade issue Tag: 56056
  - 9
    - "Notes" field not mapping between Leads & Contacts/Accounts I have made this a suggestion, so Microsoft can feel our need for this functionality. If you don't feel like having to program this yourself, please click on the "I agree" button. ---------------- This post is a suggestion for Microsoft, and Microsoft responds to the suggestions with the most votes. To vote for this suggestion, click the "I Agree" button in the message pane. If you do not see the button, follow this link to open the suggestion in the Microsoft Web-based Newsreader and then click "I Agree" in the message pane. http://www.microsoft.com/Businesssolutions/Community/NewsGroups/dgbrowser/en-us/default.mspx?mid=0dd170ea-cc9f-443c-bb96-e55c6a494bd5&dg=microsoft.public.crm Tag: CRM 1.2 to 3.0 upgrade issue Tag: 56055
  - 10
    - "Notes" Field Does not map I am looking for guidance on how to create a map for a "Notes" field. We have create mappings for all the relevant fields but the "notes" data are not coming over to the new form. Any suggestions will be greatly appreciated. Thanks Tag: CRM 1.2 to 3.0 upgrade issue Tag: 56052
  - 11
    - unhandled error accessing reports through CRM 3.0 Menu with a lot of effort to customize and deploy meaningful data to it, We have a demo setup up and running. Unfortunately later we realized that accessing Reports through CRM creates an error, but accessing Reports directly through the Browser works just fine. So it seems that there is a problem in ReportServer configuration within CRM3.0 installation. But no idea where to look for it, we don't want also to setup the crm server again. Sitemap looks to be okay. The problem is isolated, as it seems to be with the URL configuration, we access CRM Reports directly through IE as follow: http://crmserver/ReportServer and works fine even though the CRM Website is crmserver:5555. and accessing Reports through the CRM3.0 Menubar (Workplace) results to an error. The error message looks this way: Microsoft CRM Unhandled Error Details: Stack: at System.Web.HttpApplication.MapHttpHandler(HttpContext context, String requestType, String path, String pathTranslated, Boolean useAppConfig) at System.Web.MapHandlerExecutionStep.System.Web.HttpApplication+IExecutionStep.Execute() at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) any hint is highly appreciated. Regards Max Tag: CRM 1.2 to 3.0 upgrade issue Tag: 56051
  - 12
    - Downloading Sales Literature - format is defaulting to HTML I have 1 sales rep who cannot download our sales literature in the correct format? If it's a PDF, DOC, PPT, etc when he does a right click and save target as the format is always HTML? This is not happening to any other users. I had him try from his laptop and then one of my Windows 2000 Terminal servers with the same results. I am running 1.2. Any ideas? I initially thought it was his toolbar add-ons for google, but disabling did not do the trick, and that was confirmed when he had the same problem on the terminal server. Tag: CRM 1.2 to 3.0 upgrade issue Tag: 56050
  - 13
    - CRM 3.0 - Report Errors Hello Everyone, First let me admit I am a total newbie when it comes to Microsoft CRM. We installed it without incident and it seems to be running fine (SBS2003) When we click on reports, I get the following error Error: An error has occured. For more information, contact your system administrator. I have tried it under every userid, including directly off the server. Any advice would be greatly appreciated. Thank you, Greg Tag: CRM 1.2 to 3.0 upgrade issue Tag: 56048
  - 14
    - CRM1.2 -> CRM3.0 on new server Hello We have CRM1.2 running fine on SBS2003 Premium. I want to do a fresh installation of SBS2003 and install CRM3.0 from scratch (going to put new drives in the server). What is my best option for transferring the data from CRM1.2 to the new CRM3.0 installation? Thanks Andrew Tag: CRM 1.2 to 3.0 upgrade issue Tag: 56047
  - 15
    - Getting custom entity data into an account I have created a custom entity which stores specific info about certain types of account which I don't want the whole organisation to access - however I now realise that I want to pull selected attribute values from the custom entity into the main account body so we can do mail merges and general searches - is there any way of doing this without double entry? - the account ID is available in my custom entity Tag: CRM 1.2 to 3.0 upgrade issue Tag: 56044
  - 16
    - need hot fix for tracking token can someone tell me where the hotfix is for tracking tokens? We changed the name and changed it back and now emails are not being tracked....I read an earlier post that stated there is a hotfix needed ...where is it? I have contacted microsoft 3 days ago and still no fix....it's killing me in sales . Tag: CRM 1.2 to 3.0 upgrade issue Tag: 56043
  - 17
    - putting CRM 3.0 reports on c360 console I am trying to place some of the canned reports and a few graphs we published to CRM 3.0 on to the C360 console product. Can someone give me advise on this? Tag: CRM 1.2 to 3.0 upgrade issue Tag: 56042
  - 18
    - Custom Entity and Quick Create I have created a custom entitiy. However when want to create a new record to link to this entitiy, the new button is greyed out. Why? Something to do with enabling quick create, I assume. Thanks in advance Tag: CRM 1.2 to 3.0 upgrade issue Tag: 56038
  - 19
    - phone manager/ similar add on Hey all , usually when we use Info connector , we have phone manager , so whenever someone call , concerning account pop up. Is there any way , we can integrate such funcationality with crm. So whenever we get call then particular account pop up. regards/ Aami Tag: CRM 1.2 to 3.0 upgrade issue Tag: 56036
  - 20
    - Errors when attaching documents to an email in MSCRM 3 > 5MB Errors when attaching documents to an email in MSCRM 3 greater than 5 MB. Error: the attachment is either not a valid type or too large. Do you want to send the email? if you click yes, the email will be sent out but no corresponding activity will be created in MSCRM. the error only occurs with PDF's\word documents over 5mb Zip files over 5mb are fine - PDF's\word documents under 5mb are fine! happens on all machine using MSCRM web client Tag: CRM 1.2 to 3.0 upgrade issue Tag: 56031
  - 21
    - Database access within an IFRAME Hi all, I'm quite new to Microsoft CRM, and I have the following problem: I need to implement a custom application within CRM where I can display the accounts in a hierarchical structure as a tree view, for example. I found out that you can do such things by writing your own web application and integrating this application within an iframe into CRM. For this scenario, I need to access all account objects stored in the account entity, of course. How can I get access to the objects stored in the database from an aspx application? Does somebody have an example where this is done? Thank you very much. Best regards, Mathias Tag: CRM 1.2 to 3.0 upgrade issue Tag: 56028
  - 22
    - Outlook connectivity Hi I have a laptop installation of the Outlook client which locks up whenever you try to use any of the crm functionallity such as track in crm. It will not display any of the crm pages either. There is no error message or time out it just sits there and does nothing. I have uninstalled and reinstalled and this fixed it for a short preiod but a day later and I have the same problem. It is working fine on another machine though with the same installation so I am of the opinion there must be something wrong with a local settings but can not find anything as yet. Any suggections ? Brian Tag: CRM 1.2 to 3.0 upgrade issue Tag: 56026
  - 23
    - Changing Drop Down Lists Hi all, Does anyone know for sure what will happen if I try and completely change the values in a dropdown list that is already in use? Our Sales Team have decided that rather than having leads characterised as Cold-Warm-Hot they want the percentage of likelihood to close the deal. But, of course we already have leads with Cold-Warm-Hot against them. Thanks. Tag: CRM 1.2 to 3.0 upgrade issue Tag: 56025
  - 24
    - Migrating data using DMF into custom entity Hi, I have 3 custom entities to migrate in addition to a few system entities (accounts, contacts, tasks...). My custom entities are join to system entities. I wanted to migrate data using the DMF but I believe the data migration framework doesn't deal with custom entity. How can I migrate my data? Is it possible to change the DMF manually easily so I can insert my data? Can I use a dts package for these 3 additional tables? Do I have to develop something with the sdk from scratch? I can't understand why the DMF is not dealing with this custom entities... The CRM has all in the info to create these tables (fields and joins), no? Tag: CRM 1.2 to 3.0 upgrade issue Tag: 56022
  - 25
    - Outlook freeze with each input of data Hello, I have the following problem. I work with the laptop client 3.0. With each input of data Outlook freezes. Then I have to shut down the task. This problem arises in similar way with each Client. Any ideas? Greetings, Stefan Tag: CRM 1.2 to 3.0 upgrade issue Tag: 56021
- Next
  - 1
    - workplace view filter Hello I do not understand how the filter on the activities view works in the workplace area. ex: If I select Date: today type: all view: all I get all activities while I would expect to view only today's activities. Instead i get all the activities past opened and completed. Looks like the date filter is not very effective. Could anybody help me understand how these filters work? Tag: CRM 1.2 to 3.0 upgrade issue Tag: 56017
  - 2
    - Competitor Integration with Accounts Currently the competitor integration in CRM 3.0 is quite limited. I would like to be able to set up all of my competitors and then link them to accounts. It would be great if there could be a lookup field for competitors or better yet a tab, where multiple competitors could be a associated to the account. ---------------- This post is a suggestion for Microsoft, and Microsoft responds to the suggestions with the most votes. To vote for this suggestion, click the "I Agree" button in the message pane. If you do not see the button, follow this link to open the suggestion in the Microsoft Web-based Newsreader and then click "I Agree" in the message pane. http://www.microsoft.com/Businesssolutions/Community/NewsGroups/dgbrowser/en-us/default.mspx?mid=fcc41d2e-4a6b-4ec4-8a6f-84c3d9d7bb5c&dg=microsoft.public.crm Tag: CRM 1.2 to 3.0 upgrade issue Tag: 56013
  - 3
    - Master picklist values On my Account form, we need to track competitor information. Because the competitor component doesn't integrate with the Account form I have created a picklist with all competitor names. There are multiple picklist fields on the form to account for multiple competitors. Is there a way to set up a master picklist values? That I could have all of the competitor picklists refer to? If I need to edit the picklist values, I don't want to do this to twenty different picklists. Too much room for error. Is the scenario that I have described supported by Microsoft? Tag: CRM 1.2 to 3.0 upgrade issue Tag: 56010
  - 4
    - Field and Tab Security I am implementing CRM 3.0 for a customer and they would like to have security on a field and tab level. The buggest ifference is letting someone have read only access to every tab of the Account Entity other than the Notes tab. Is this possible? Tag: CRM 1.2 to 3.0 upgrade issue Tag: 56009
  - 5
    - CRM 3.0 Sales for Outlook not authenticating One of our staff here was prompted to change his Active Directory account password when logging in. After changing his password, he in now unable to access CRM in Outlook via the Sales for Outlook utility. He can access his exchange mail fine and CRM via the web interface. I have all ready removed and re-added the CRM Sales for Outlook add-in from his outlook client. -- John Smolenaers Network Engineer CSM Technology http://www.csm.com.au Tag: CRM 1.2 to 3.0 upgrade issue Tag: 56003
  - 6
    - Customising views in CRM 3 I altered the default active user view and the advanced find user view by adding the domain logon field. However when I then use those views the additional field does not appear. When I go back to the customisation screens for those views the additional field is not present. I executed iisreset but this had no effect. Where am I going wrong? Tag: CRM 1.2 to 3.0 upgrade issue Tag: 55998
  - 7
    - the resources available for the selected dates or times do not mee the resources available for the selected dates or times do not meet the minimum resources for this service. I have set up the service with -- Robert D Tag: CRM 1.2 to 3.0 upgrade issue Tag: 55997
  - 8
    - Picklist with option to choose more than one item I need to create a picklist in which one can choose multiple items. For example, I want to create a picklist for Account Type where I could choose several of the following options: customer vendor manufacturer a/p a/r distributor international etc... I can't believe this isn't possible. The only time I can choose how to show this on the form designer is if the option is a byte. Then you can choose whether you want a list, radio button or check box, but you can only have two choices... Tag: CRM 1.2 to 3.0 upgrade issue Tag: 55995
  - 9
    - email duplicate dear ones i've installed CRM 3 on a server with SQL , in windows 2003 environment. the application itself is running but i installed exchange email router -rule, after i did so ,each email sent appears in the activites in duplicate .. do you have a solution for that -- Regards, Marwa Tag: CRM 1.2 to 3.0 upgrade issue Tag: 55994
  - 10
    - latest version Does anybode know if crm 3.0.5300.0 the latest version? Or am I not up to date?? Thanks Tag: CRM 1.2 to 3.0 upgrade issue Tag: 55993
  - 11
    - Need Help with CRM License Types Hi, I'm trying to purchase additional CRM Customer Service Pro licenses, but am confused by the types of licenses I'm seeing. What are the differences between the following: CRM Customer Service Professional - License & software assurance CRM Customer Service Professional - Software assurance What is software assurance? The company purchased license packs in the past, (part: T07-01553 for CRM1.2), but I can't even find the part anymore. Or should I be speaking with sales people somewhere? Any help is greatly appreciated. Thanks, Jonathan N. Tag: CRM 1.2 to 3.0 upgrade issue Tag: 55990
  - 12
    - Lookups with multiple records Is there a way to create a lookup field, and have that field return multiple records? If not, does anyone have some other suggestions about how I may be able to accomplish this? Thanks, Brian Tag: CRM 1.2 to 3.0 upgrade issue Tag: 55987
  - 13
    - Directions of CRM 3.0 hi, Can I change the direction of taps or attributes (Align Left or Right) ?? And the Left nav. To the right??? thanx Tag: CRM 1.2 to 3.0 upgrade issue Tag: 55978
  - 14
    - Email on Sales Stage change I would like to send an email when an opportunity changes sales stages. Any thoughts? Thanks in advance, Loreeta Tag: CRM 1.2 to 3.0 upgrade issue Tag: 55974
  - 15
    - Report Server 500 Error After a day of trial and error I've got everything up and running except Reports. Here's the top of the RS log file: w3wp!library!1220!3/26/2006-12:30:30:: i INFO: Initializing MaxActiveReqForOneUser to '20' requests(s) as specified in Configuration file. w3wp!library!1220!3/26/2006-12:30:30:: i INFO: Initializing MaxScheduleWait to default value of '1' second(s) because it was not specified in Configuration file. w3wp!library!1220!3/26/2006-12:30:30:: i INFO: Initializing DatabaseQueryTimeout to default value of '30' second(s) because it was not specified in Configuration file. w3wp!library!1220!3/26/2006-12:30:30:: i INFO: Initializing InstanceName to default value of 'MSSQLSERVER.1' because it was not specified in Configuration file. w3wp!library!1220!3/26/2006-12:30:30:: i INFO: Initializing ProcessRecycleOptions to default value of '0' because it was not specified in Configuration file. w3wp!library!1220!3/26/2006-12:30:30:: i INFO: Initializing RunningRequestsScavengerCycle to default value of '30' second(s) because it was not specified in Configuration file. w3wp!library!1220!3/26/2006-12:30:30:: i INFO: Initializing RunningRequestsDbCycle to default value of '30' second(s) because it was not specified in Configuration file. w3wp!library!1220!3/26/2006-12:30:30:: i INFO: Initializing RunningRequestsAge to default value of '30' second(s) because it was not specified in Configuration file. w3wp!library!1220!3/26/2006-12:30:30:: i INFO: Initializing CleanupCycleMinutes to default value of '10' minute(s) because it was not specified in Configuration file. w3wp!library!1220!3/26/2006-12:30:30:: i INFO: Initializing SecureConnectionLevel to default value of '1' because it was not specified in Configuration file. w3wp!library!1220!3/26/2006-12:30:30:: i INFO: Initializing DisplayErrorLink to 'True' as specified in Configuration file. w3wp!library!1220!3/26/2006-12:30:30:: i INFO: Initializing WebServiceUseFileShareStorage to default value of 'False' because it was not specified in Configuration file. w3wp!ui!1220!3/26/2006-12:30:38:: e ERROR: The underlying connection was closed: An unexpected error occurred on a receive. w3wp!ui!1220!3/26/2006-12:30:40:: e ERROR: HTTP status code --> 500 System.Net.WebException: The underlying connection was closed: An unexpected error occurred on a receive. at System.Web.Services.Protocols.WebClientProtocol.GetWebResponse(WebRequest request) at System.Web.Services.Protocols.HttpWebClientProtocol.GetWebResponse(WebRequest request) at Microsoft.ReportingServices.UI.RSWebServiceWrapper.GetWebResponse(WebRequest request) at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) at Microsoft.SqlServer.ReportingServices.ReportingService.ListSecureMethods() at Microsoft.SqlServer.ReportingServices.RSConnection.GetSecureMethods() at Microsoft.ReportingServices.UI.RSWebServiceWrapper.GetSecureMethods() at Microsoft.SqlServer.ReportingServices.RSConnection.IsSecureMethod(String methodname) at Microsoft.ReportingServices.UI.Global.SecureAllAPI() at Microsoft.ReportingServices.UI.ReportingPage.EnsureHttpsLevel(HttpsLevel level) at Microsoft.ReportingServices.UI.ReportingPage.ReportingPage_Init(Object sender, EventArgs args) at System.EventHandler.Invoke(Object sender, EventArgs e) at System.Web.UI.Control.OnInit(EventArgs e) at System.Web.UI.Control.InitRecursive(Control namingContainer) at System.Web.UI.Page.ProcessRequestMain() w3wp!ui!1220!3/26/2006-12:30:46:: e ERROR: Exception in ShowErrorPage: System.Threading.ThreadAbortException: Thread was being aborted. at System.Threading.Thread.AbortInternal() at System.Threading.Thread.Abort(Object stateInfo) at System.Web.HttpResponse.End() at System.Web.HttpServerUtility.Transfer(String path, Boolean preserveForm) at Microsoft.ReportingServices.UI.ReportingPage.ShowErrorPage(String errMsg) at at System.Threading.Thread.AbortInternal() at System.Threading.Thread.Abort(Object stateInfo) at System.Web.HttpResponse.End() at System.Web.HttpServerUtility.Transfer(String path, Boolean preserveForm) at Microsoft.ReportingServices.UI.ReportingPage.ShowErrorPage(String errMsg) w3wp!ui!1480!3/26/2006-12:31:51:: e ERROR: The underlying connection was closed: An unexpected error occurred on a receive. w3wp!ui!1480!3/26/2006-12:31:51:: e ERROR: HTTP status code --> 500 Reg keys are correctly pointing at the servers on port 80 and 5555, and everything else in CRM is functioning. Any help would be appreciated. Tag: CRM 1.2 to 3.0 upgrade issue Tag: 55970
  - 16
    - Select Which Account Address When Creating Contact I have many accounts that have multiple locations. When I create a new contact, it would be very helpful if I could select which address a new contact should use when I create it. As a side note, does anyone know of any articles or user documentation written to guide the decision-making process of using a hierarchical account structure vs. multiple addresses? It seems like multiple addresses would help "keep things in one spot," as oposed to hunting around an account hierarchy to find the contact or other information you need. Thanks. Dave ---------------- This post is a suggestion for Microsoft, and Microsoft responds to the suggestions with the most votes. To vote for this suggestion, click the "I Agree" button in the message pane. If you do not see the button, follow this link to open the suggestion in the Microsoft Web-based Newsreader and then click "I Agree" in the message pane. http://www.microsoft.com/Businesssolutions/Community/NewsGroups/dgbrowser/en-us/default.mspx?mid=84f81f0f-b432-47a8-8308-9ea705cf5e37&dg=microsoft.public.crm Tag: CRM 1.2 to 3.0 upgrade issue Tag: 55969
  - 17
    - Ownership Types and Workflow Clarification I am running into a huge problem with ownership. The online help (latest release) and training curriculum only briefly explain this as shown below. They say nothing however about the fact that you can't issue any WORKFLOW commands against Organization owned entities. So we set up a bunch of entities that, based on Microsoft's description, seem to logically be Organization owned items - things such as an end client's products, and not the end client Account themselves (which are system entities and user owned). Now that we're trying to implement workflow, it's looking like we'll need to deleate and totally create all the entities, and associate them as User owned. It seems like a major oversight that MS would not state the consequences of not using User ownership when you deploy Workflow in the documentation (or training), or at least make a recommendation to use it. Is there any way to convert ownership to Organization? Also, if assigning ownership to the Organization effectively disables the ability to ever issue workflow commands against those entities, and workflow is a key part of the system, under what circumstances would anyone ever have a need for Organization ownership? It seems like it provides no benefit and only limits your flexibility/options later. Is there any advantage to Org ownership vs. User? Thanks, Daniel In the Ownership list, select either: User Records for this entity can be owned by individual users. For example, contact records are set to User. â?? OR â?? Organization Records for this entity are used for reference by all Microsoft CRM users, and so are not owned by individual users. For example, product records are set to Organization. Tag: CRM 1.2 to 3.0 upgrade issue Tag: 55966
  - 18
    - arabic test in CRM 3.0 i re-build the Account form and change the descrptions to arabic languge its work with me but i need to test it and how i can change the form to Left side? for more information : mr_3s_com@hotmail.com ---------------- This post is a suggestion for Microsoft, and Microsoft responds to the suggestions with the most votes. To vote for this suggestion, click the "I Agree" button in the message pane. If you do not see the button, follow this link to open the suggestion in the Microsoft Web-based Newsreader and then click "I Agree" in the message pane. http://www.microsoft.com/Businesssolutions/Community/NewsGroups/dgbrowser/en-us/default.mspx?mid=35478bf1-38d7-48ef-bd30-11efc117c1e4&dg=microsoft.public.crm Tag: CRM 1.2 to 3.0 upgrade issue Tag: 55964
  - 19
    - Can CRM 3 be installed stand alone? i.e. no seperate server side I am wondering if this app could be installed on say a single laptop without having a seperate server to connect to. This might be a dumb question but I still need an answer. Thanks Mike Tag: CRM 1.2 to 3.0 upgrade issue Tag: 55963
  - 20
    - Installation error with SBS We are installing CRM server 3.0 under SBS 2003. The setup terminates with the following "the Microsoft search service cannot be administered under the present account" changing the services logon account from the "local system' account to the administrators account made no difference. All replies are valued very much. thanks, Tag: CRM 1.2 to 3.0 upgrade issue Tag: 55945
  - 21
    - How to change SMTP Address in Microsoft CRM 3.0 Hi All, Anybody know how to change SMTP Address in Microsoft CRM 3.0 after installation? I don't have microsoft Exchange on the server, so I just use SMTP for Microsoft CRM to send out email. I have setup one SMTP for Microsoft CRM to send email, but I need to change the address of this SMTP, how do I set it? Thank you. Tag: CRM 1.2 to 3.0 upgrade issue Tag: 55943
  - 22
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When running the upgrade advisor i receive a "Duplicate SQL Server Service
Principle Name" message. I have read through other posts regarding this
issue but can't seem to solve the issue. PLEASE HELP!!

The following are the servicePrincipleName attibute values for the CRM 1.2
Application/DB server

HOST/servername
HOST/servername.domain.com
MSSQLSvc/servername.domain.com:1433
SMTPSVC/servername
SMTPSVC/servername.domain.com

There don't appear to be any duplicates in their, am i missing something?
Any and all help would be much appreciated

Thanks,
Jesse

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