How do I get the upgrade to 3.0?

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- Previous
  - 1
    - It's disappointing to see ....so many single post, unanswered queries in the Group. (e.g., "Questions without answers") Can't tell if it's the community or Microsoft. No warm fuzzies regarding my MS CRM choice.................. -- Time Wounds All Heels! Tag: How do I get the upgrade to 3.0? Tag: 48998
  - 2
    - Mapping a New Contact from an Account Version1.02 query (while we impatiently await 3.0) I've successfully mapped 99% of the fields I need from an Account to a new Contact of that Account. The one thing I am missing is filling the Parent Account field in the Contact. I succeeded in doing it once, but could not save with a Platform Error.. Since rebuilding, everything works and saves....but Parent Account still lays empty. Since our VAR did absolutely no mapping for us 6 months ago, I like to have this done this year. Any suggestions? -- Time Wounds All Heels! Tag: How do I get the upgrade to 3.0? Tag: 48997
  - 3
    - Deploying Web Service SDK 3.0 Issue I have a web service that I have developed. The web service interacts with CRM 3.0, creating and updating opportunities from an exteranl application. The service works great on my development machine. I can even call it from an external machine, and it works just fine. However, when I deploy it to my production server, I get the following error: File or assembly name Microsoft.Crm.MetadataService, or one of its dependencies, was not found. What am I doing wrong in the deployment? I never had any deployment issues with CRM 1.2. Have I not included something? Thank you in advance, Paul Tag: How do I get the upgrade to 3.0? Tag: 48992
  - 4
    - Deploying Web Service SDK 3.0 Issue I have a web service that I have developed. The web service interacts with CRM 3.0, creating and updating opportunities from an exteranl application. The service works great on my development machine. I can even call it from an external machine, and it works just fine. However, when I deploy it to my production server, I get the following error: File or assembly name Microsoft.Crm.MetadataService, or one of its dependencies, was not found. What am I doing wrong in the deployment? I never had any deployment issues with CRM 1.2. Have I not included something? Thank you in advance, Paul Tag: How do I get the upgrade to 3.0? Tag: 48991
  - 5
    - Error exporting to excel CRM 3.0 when i try to export any data to excel worksheet on a computer with Server 2003 and Office XP, excel opens but just after that i get erorr that specified file cannot be opened, on any other it works fine, could it be because of Office XP? does Server 2003 requires Office 2003 to work properly with such a matter? Tag: How do I get the upgrade to 3.0? Tag: 48978
  - 6
    - Error importing customizations After succesfully redeploying databases on a different server I installed Microsoft 1.2. When I import the customizations I get the message: Import completed with errors, please see event log for details. In the event viewer I get the following message: Schema Editor failed to add the following attributes : CFPaddress1_country,CFPaddress1_region, (etc.) But in my tables and forms I can see all the fields that were created. What can I do to prevent the import customization error? Thank you for your help. Tag: How do I get the upgrade to 3.0? Tag: 48977
  - 7
    - Activities and reminders It would be nice to be able to set reminders for Appointments and other Activities in CRM. Preferrable a user should get a Screenpop (also in the web client) at the remindertime. This suggestion also implies that the synchronisation of reminder information (from Appointments made in OutLook) would be a valuable extra. -- Richard Fransen Newtel Essence Microsoft CRM Certified Professional Axonom Certified Professional ---------------- This post is a suggestion for Microsoft, and Microsoft responds to the suggestions with the most votes. To vote for this suggestion, click the "I Agree" button in the message pane. If you do not see the button, follow this link to open the suggestion in the Microsoft Web-based Newsreader and then click "I Agree" in the message pane. http://www.microsoft.com/Businesssolutions/Community/NewsGroups/dgbrowser/en-us/default.mspx?mid=b7ea2280-12f1-403e-8dd0-c1c89be242ff&dg=microsoft.public.crm Tag: How do I get the upgrade to 3.0? Tag: 48976
  - 8
    - Combining CRM Deployments We are collapsing a Windows 2000 Active Directory forest into a Windows 2003 AD forest as part of a corporate takeover. There is a CRM installation in both organizations. Can 2 separate CRM instances coexist in a single AD Forest? Any advice or pointers to documentation on the topic would be appreciated. Regards, Pete Tag: How do I get the upgrade to 3.0? Tag: 48973
  - 9
    - SFO: What's the auth differences btw the Online and Offline Instal Why would online installs of SFO connect and function properly without problems but installs using the offline install fail to connect to the CRM server on the same network? I ask because on machines with the offline installs, we get the famous message "There is a problem communicating with the CRM server, please contact your system administrator." The CRM server is running w/o events or issues. So what is the offline Outlook doing differently than the online installs? Tag: How do I get the upgrade to 3.0? Tag: 48972
  - 10
    - 3Com NBX phone system I am looking for a way to integrate CRM 3.0 with 3Com NBX phone system. -- Barry Tag: How do I get the upgrade to 3.0? Tag: 48971
  - 11
    - Importing CRM V3 - Invalid Argument Trying to import accounts in to V3 I tried about 20 sample records and it worked fine. I then added categories and industry to the main CRM app to include all the items in my data. I ran the import, it goes to where I match up the items, then as soon as I click import I get "Invalid Argument" dialog box. Nothing else happens and that's it? Anyone have an idea whats going on? Tag: How do I get the upgrade to 3.0? Tag: 48968
  - 12
    - CRM and SharePoint How should I install SharePoint Services in a Win 2003 STD with CRM already installed and running? I tried to do so with the default options of SharePoint but all I got was lost access to the CRM because of the configuration of IIS that SharePoint does. Does anybody has any suggestion? Thanks Rene Alvarez. Tag: How do I get the upgrade to 3.0? Tag: 48963
  - 13
    - 401 when accessing specific parts When click ing certain areas of crm 3.0 we are getting 401 unauthorized error in home_reports.aspx systemsettings.aspx the user account has full privledges in all rolls on crm, the server is 2k3 with sharepoint portal 2k3 installed. Any ideas? I can offer the debug informatin if it is needed. Thank You, Chase Dafnis Tag: How do I get the upgrade to 3.0? Tag: 48962
  - 14
    - Changing Username in AD will it effect CRM web site access If I change a username will it effect access to MSCRM? Though not the same issue we ran into a problem last year when a user account was deleted from AD, and after re-creating the account it messed everything up to where I could not unassign the CRM license in CRM to the AD account that no longer existed and the new one would not login to CRM. I'm assuming MS thought about name changes when folks get married so I would assume that this should be a safe change? Tag: How do I get the upgrade to 3.0? Tag: 48958
  - 15
    - CRM 1.2 to 3.0 Upgrade Hello Everyone, I'm currently using CRM 1.2 on SQL 200 and 2003 Server and I have been testing the the 3.0 upgrade on a seperate SQL 2000 server also running 2003 server standard in the same domain I'm able to move the the current 1.2 install and databases over to the test server using the backup and recovery procedure as described by Microsoft, and everthing works as it should on the test server and the production server as it should. When performing the upgrade to 3.0 on the test server everything checks out "green" during the pre-install checks. Then during the install it stops with the following Error message "Action Microsoft.Crm.Setup.Server.AddLicenseAction failed Exception from HRESULT: 0x80040216" After that it will not go any further in the install. Please help! Thanks Ryan below is the related info from the install log file 11:07:37| Info| Executing Install action: Microsoft.Crm.Setup.Server.TurnOnSetupModeAction 11:07:37| Info| Executing Install action: Microsoft.Crm.Setup.Server.SetAutoGroupManagementAction 11:07:37| Info| Executing Install action: Microsoft.Crm.Setup.Server.AddLicenseAction 11:07:38|Verbose| Retrieving SYSTEM CUserAuth data ... 11:07:39| Info| SYSTEM CUserAuth.UserId: {b569fe9f-fb0e-4fa5-98b0-3f2d021facc7} 11:07:39| Info| SYSTEM CUserAuth.MerchantId: {180aa419-1490-4d5e-8e9a-80f3aafb55f7} 11:07:53| Error| System.Exception: Action Microsoft.Crm.Setup.Server.AddLicenseAction failed. ---> System.Runtime.InteropServices.COMException (0x80040216): Exception from HRESULT: 0x80040216. at Microsoft.Crm.Platform.ComProxy.CRMLicenseClass.AddDeploymentLicense(CUserAuth& Caller, String OrganizationId, String[] LicenseKey, Int32 LicenseCount) at Microsoft.Crm.Setup.Server.AddLicenseAction.Do(IDictionary parameters) at Microsoft.Crm.Setup.Common.Action.ExecuteAction(Action action, IDictionary parameters, Boolean undo) Tag: How do I get the upgrade to 3.0? Tag: 48953
  - 16
    - Error Deleting Product - CRM 3.0 When we try to delete this one product, it says that it cannot because it is associated with another record. Any ideas? Tag: How do I get the upgrade to 3.0? Tag: 48948
  - 17
    - BULK change status of orders? Does CRM have built in capability to bulk change the status of orders? Haave a list and mark all/unmark all and the check certain ones? Matt Tag: How do I get the upgrade to 3.0? Tag: 48946
  - 18
    - is it possible to have a recurring sales order? service order? Hello, Is it possible to have a recurring sales order in CRM 1.2 or 3.0? Matt Tag: How do I get the upgrade to 3.0? Tag: 48943
  - 19
    - sample onsave event Has anyone tested the sample onsave event provided on the Help file/SDK? I will post it here, it doesnt seem to work correctly... Sample onSave event script: The following sample script shows how to use an onSave event to prevent a user from saving the form if the user doesn't enter required information. This takes validation one step further than is possible by setting a field on a form as Business Required, because the validation occurs only when specific data is entered in other fields. The script has different behavior when the user clicks Save or Save and Close. var CRM_FORM_SAVE_MODE_SAVE = 1; var CRM_FORM_SAVE_MODE_SAVEANDCLOSE = 2; // Only validate if the user clicked "Save" switch (event.Mode) { case CRM_FORM_SAVE_MODE_SAVE: // If the user provided a first and last name, they must provide // a job title as well. if (crmForm.all.jobtitle.DataValue == "" && crmForm.all.firstname.DataValue != "" && crmForm.all.lastname.DataValue != "" && { // Tell the user what is wrong alert("Please provide a Job Title for this person."); // Give the control focus crmForm.all.jobtitle.SetFocus(); // Cancel the save return false; } break; case CRM_FORM_SAVE_MODE_SAVEANDCLOSE: // If the user forgot to provided a title, provide a default for them if (crmForm.all.jobtitle.DataValue == "") { // Set a default Job Title crmForm.all.jobtitle.DataValue = "N/A"; // Since this is a "Save & Close", the user is in a hurry // just save the form. return true; } break; } Tag: How do I get the upgrade to 3.0? Tag: 48941
  - 20
    - MSCRMAddressBook Error I've Installed Microsoft CRM 3.0 and the Outlook tools and everything worked fine for about two days. Now I'm getting the following error when I startup Windows and of course CRM for outlook never loads. ***Begin **************************************************** An error occurred with the Microsoft CRM Address Book - the user could not be authenticated. Check user credentials, network connections and CRM server availability and try restarting Microsoft CRM. HR=0x80004005. Context=Access check. Function=CheckWhoAmIAndAccess. Line=940. ******End**************************************************** On the same machine i can open the web version without fail integrated login works just fine so AD must be working correctly. Thanks for any help. Tag: How do I get the upgrade to 3.0? Tag: 48940
  - 21
    - Create Incident (sdk) I need to add a reference to the CRM Proxy DLL for the code in VB.net (CRM SDK) but no have knowledge if just the line with <%@ Import Namespace="Microsoft.Crm.Platform" %> thanks for your help this is the code ' strServer should be set with the name of the platform Web server Dim strServer As String = "server2" ' virtualDirectory should be set with the name of the Microsoft CRM ' virtual directory on the platform Web server Dim virtualDirectory As String = "crm2" Dim strDir As String = "http://" + strServer + "/" + virtualDirectory + "/" ' BizUser proxy object Dim bizUser As New Microsoft.Crm.Platform.Proxy.BizUser() bizUser.Credentials = System.Net.CredentialCache.DefaultCredentials bizUser.Url = strDir + "BizUser.srf" ' CRMIncident proxy object Dim incident As New Microsoft.Crm.Platform.Proxy.CRMIncident() incident.Credentials = System.Net.CredentialCache.DefaultCredentials incident.Url = strDir + "CRMIncident.srf" Dim strErrorMsg As String Dim strIncidentXml As String Dim strIncidentId As String Dim strAccountId As String = "{3E24E79C-7EC5-4473-95FF-7E46FEBB534B}" Dim strCustomerId As String = "{ECF99EF1-3858-4E06-ABD9-EBFE526BF9FF}" Try Dim userAuth As Microsoft.Crm.Platform.Proxy.CUserAuth = bizUser.WhoAmI() ' Set up the XML string for the new incident strIncidentXml = "<incident>" strIncidentXml += "<title>Incident 1</title>" strIncidentXml += "<accountid>" + strAccountId + "</accountid>" strIncidentXml += "<ownerid type=""" + Microsoft.Crm.Platform.Types.ObjectType.otSystemUser.ToString() + """>" strIncidentXml += userAuth.UserId + "</ownerid>" strIncidentXml += "<customerid type=/" " + Microsoft.CRM.Flags.ObjectType.otSystemUser.ToString() +" / ">" ' 'ToDo: Error processing original source shown below ' ' '------------------------------------------^--- Syntax error: ';' expected strIncidentXml += strCustomerId + "</ownerid>" strIncidentXml += "</incident>" ' Create an incident strIncidentId = incident.Create(userAuth, strIncidentXml) ' 'ToDo: Error processing original source shown below ' ' '-^--- Syntax error: ')' expected Catch err As System.Web.Services.Protocols.SoapException ' Process the platform error here strErrorMsg = "ErrorMessage: " + err.Message + " " + err.Detail.OuterXml + " Source: " + err.Source Catch err As Exception ' Process other errors here strErrorMsg = "ErrorMessage: " + err.Message End Try Tag: How do I get the upgrade to 3.0? Tag: 48939
  - 22
    - Error at Entity Update I am trying to update an entity(contact). An error "Server was unable to process request" raisd while entity update. Returned Detail in SoapException: --------------------------------------- "<error>\n<code>0x80045f00</code>\n<description />\n<type>Platform</type>\n</error> -------------------------------------------------------------------------------------------- source code: -------------- crmService.CrmService _crmService = new WindowsApplication1.crmService.CrmService(); _crmService.Credentials = System.Net.CredentialCache.DefaultCredentials; try { WindowsApplication1.crmService.Key objKey = new WindowsApplication1.crmService.Key(); objKey.Value = new Guid("4092e0f3-8f58-da11-a1b7-0003ff005ea2"); oContact.contactid = objKey; oContact.address1_line1 = "34 Market St. test for update profile"; _crmService.Update(oContact); }catch(SoapException ex ) { MessageBox.Show(ex.Detail.ToString()); } ------------------------------------------------------------------------------------------------- Please help me Tag: How do I get the upgrade to 3.0? Tag: 48934
  - 23
    - Error on Login Fresh install of CRM 3.0 on SBS 2K3 box. Tons of Ram (1gig free). I can login as the system administrator, but can't login as any other user. I have enabled the other users, but I get an error each time I login. The only thing it says is: ERROR. An Error has occoured. Contact your systems administrator for more information..... then I have a Try Again or Close button. If I hit try again, it does the same thing. Now, if I'm trying to login from the CRM server.... I don't even get that far with the any account. I just get the login window three or four times and then an Unauthorized page from IE. When I try to run any of the snap in tools, it tells me that the CRM server is not running. Any ideas?? Thanks, IRA Tag: How do I get the upgrade to 3.0? Tag: 48933
  - 24
    - CRM laptop clinet I am unable to go online after installing the laptop client. I could synchronise all the files offline and when I wanted to go online again, I get a message " Microsoft CRM cannot go online. The CRM server was not found" But there is no problem with the server. I can access CRM through the web. I would be happy if someone can give a solution to my problem -- Jony Lawrence Tag: How do I get the upgrade to 3.0? Tag: 48932
  - 25
    - Error When Accessing System Settings via Web - Details When I click on System Settings, i get an error. I can offer the debug info.... feel free 2 help. FYI It is a 2k3 Standard with also Sharepoint Portal 2003 and crm 3.0 here is the info on it. Microsoft CRM Unhandled Error Details: Server Error in '/' Application. -------------------------------------------------------------------------------- The request failed with HTTP status 401: Unauthorized. Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code. Exception Details: System.Net.WebException: The request failed with HTTP status 401: Unauthorized. Source Error: An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below. Stack Trace: [WebException: The request failed with HTTP status 401: Unauthorized.] System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall) +1296 System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) +218 Microsoft.Crm.ReportingServices.ReportingService.ListChildren(String Item, Boolean Recursive) +80 Microsoft.Crm.Web.Tools.SystemSettings.SystemSettingsPage.ConfigureCategoryList() +329 Microsoft.Crm.Web.Tools.SystemSettings.SystemSettingsPage.ConfigurePage() +7623 Microsoft.Crm.Application.Controls.AppPage.OnPreRender(EventArgs e) +20 System.Web.UI.Control.PreRenderRecursiveInternal() +62 System.Web.UI.Page.ProcessRequestMain() +1499 Microsoft CRM Application Error Report: Error Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code. Error Details: Exception of type System.Web.HttpUnhandledException was thrown. Error Number: Source File: Not available Line Number: Not available Date: 12-25-2005 Time: 15:47:50 Type: Application Error (2) Server: reacon Request URL: http://reacon:5555/tools/systemsettings/dialogs/systemsettings.aspx Tag: How do I get the upgrade to 3.0? Tag: 48931
- Next
  - 1
    - how do you start up the bulk email processor in 3.0 how do you start up the bulk email processor in 3.0. Would appreciate any help you could give Tag: How do I get the upgrade to 3.0? Tag: 48930
  - 2
    - Task Create - Status - Workflow 3.0 I'm trying to make a simple task, when a user owner is assigned a task in CRM, it receives an email letting it know it has one. I have the following below, but it is not generating one when i assign one manually in the CRM. What to do? I've tried both the following: When task is created E-Mail to:[owner];Subject test As well as: When task is created if Task activity status = Open then E-Mail to:[owner];Subject test I've checked the mailserver many times over, and I can send emails manually from the CRM so you can rule that out Tag: How do I get the upgrade to 3.0? Tag: 48927
  - 3
    - Filter contact records by customer type code in views In version 1.2 I had set up several views of contact records by customer type code. In 3.0 this field cannot be selected as filtering criteria. While the views I had set up in 1.2 work, that cannot be changed. Is there a reason this field is no longer avialable under 3.0? This field is listed attribute. Is there a way to may it appear? Thanks for any help you can give. Brand Tag: How do I get the upgrade to 3.0? Tag: 48926
  - 4
    - Databases are not compatible when reinstalling I had to reinstall CRM 3.0 in order to get license key changed. When I choose connect to existing databasese, i end up with error: databases are not compatible with this installation. What is changed is installation media, I now use media that came with monthly package and allso a new license key. Everythin else should be the same. We have imported a lots of information allready and wish not to do in again. Any ideas how to get those databases up and running? -pertti Tag: How do I get the upgrade to 3.0? Tag: 48925
  - 5
    - Reporting Services Developer Edition Is it enable to install CRM 3.0 on Reporting Services 2005 Developer Edition? Thanks! Tag: How do I get the upgrade to 3.0? Tag: 48923
  - 6
    - Deployment manager problem Hi. I have CRM 1.2 on Win2k3 SP1. And I can't import, export or publish customizations! For example, I'm trying to import customizations from xml file. From Deployment manager I click "Import customizations", then I select xml file and CRM says that "No errors fount etc." I click "Next", then "Add". Window "Locate IIS Web Servers" appears and hangs. Thatâ??s it! Now I can only drop the mmc process. The same happens when Iâ??m trying to publish customizations. What is it? How can I solve this problem??? Tag: How do I get the upgrade to 3.0? Tag: 48921
  - 7
    - ms crm 3.0 customization im[port error hi , I hve done customization on opportunity and lead entity with almost 35 custom fields . when i try to move this customization from this server to another ms crm server with plain installation it gives an error " A sql server error occured .please contact system admin." please reply Immediately(urgent ) thanks , krishna Tag: How do I get the upgrade to 3.0? Tag: 48920
  - 8
    - mapping between two lookup fields Can we map the values of two lookup fields between two entities? For example mapping the data from lookup field â??primary contactâ?? [ contact entity] to lookup field â??account managerâ?? [ account entity]. So that i can view the value of primary contact in account manager. any condition ? Tag: How do I get the upgrade to 3.0? Tag: 48915
  - 9
    - Merry Christmas I just wanted to wish you all a very merry Christmas from the CWR Mobility Team! Regards, Erik van Hoof CWR Mobility Tag: How do I get the upgrade to 3.0? Tag: 48914
  - 10
    - Can Action Pack Subscribers exchange Professional Licenses for SBE Hi, Action pack subscription offers 5 Licenses of CRM 3.0 Professional edition. SBS 2003 Premium is also offered as part of Action pack. Now if a customer has a small setup and would prefer a single box deployment of CRM on SBS 2003 Premium, can the Professional edition License be replaced or exchanged with SBE edition licenses? If so who can provide details as to media and Product/license keys for CRM. regards Sree Tag: How do I get the upgrade to 3.0? Tag: 48907
  - 11
    - CRM 3.0 installation ERROR Hi guys, Server 2003, clean install with SharePoint Portal running with MSDE 2000. I tried to run CRM 3.0 Pro setup and I get this error screen: "Failed to find .NET 1.1 setup program." I have Framework 2.0 running and had registered Framework 1.1.4322 with IIS and is running that version, not 2.0. Any ideas??? Tag: How do I get the upgrade to 3.0? Tag: 48905
  - 12
    - Wrokflow in CRM 3.0 Hi, can someone please help me. How to create temw condition for example I want to notify user 2 month before contract expire. Thanks Tag: How do I get the upgrade to 3.0? Tag: 48904
  - 13
    - Upgrading CRM 1.2 to 3.0 Hi, running CrmUpgradeAdvisor.exe, I got only the following error: "Instance name must be the same as machine name" Since OS installation and SQL installation the server name and SQL instance name have been the same, so, what's or where is the error??? I don't know why I'm getting this error, I have never changed servername or SQL instance name. Software: W2003 SP1 and SQL 2000 with SP4, Did I have to do something especial after SQL SP4 Installation? Any help would be apreciated. Tag: How do I get the upgrade to 3.0? Tag: 48900
  - 14
    - SQL RS Install Fails on SBS 2003 I got the error during the installation "Activating SQL Server Reporting Services failed. Specified reporting services report server URL https://server.domain.com/reportserver cannot be resolved to an IP. The requested name is valid, but no data of the requested type was found." The SBS box has a .local domain and the .com domain is hosted elsewhere. What do I need to do to get SQL RS working? -- Matt Wittemann http://icu-mscrm.blogspot.com Tag: How do I get the upgrade to 3.0? Tag: 48899
  - 15
    - CRM 3.0 Invalid Association error when sending email On a fresh CRM 3.0 installation I receive the error "Invalid Association. The request association is not valid" when we try to send an email. Anyone know about this? Thanks! Tag: How do I get the upgrade to 3.0? Tag: 48897
  - 16
    - Importing into CRM I want to import a list of contacts that are located in an OU in Active Directory, into CRM...(I just set up CRM 3.0) is this possible? If not, I also have this list of contacts in a delimited file. I read somewhere where you can use the Import Wizard to import the CSV File into CRM. It says to go to the Tool Menu and select Import Wizard, but I don't know where this is located? Is it in Outlook? Or is it somewhere on the CRM Server? Thanks Tag: How do I get the upgrade to 3.0? Tag: 48895
  - 17
    - Screenshots in Knowledge Base Articles - CRM Cust. Svc. 1.2 Is there a way to add screenshots to KB Manager Articles. I use screenshots extensively in describing problems. Couldn't seem to paste any graphics (screenshots) from Word.doc to the Article. Thanks for any help. Boolean1 Tag: How do I get the upgrade to 3.0? Tag: 48884
  - 18
    - Where's the manual? I have loaded a copy of CRM 3 from my msdn download and it seems to be running. I don't see any manual or particularly useful help file. How am I supposed to figure out what to do ??? -- Barry Tag: How do I get the upgrade to 3.0? Tag: 48883
  - 19
    - CRM upgrade After upgreding from CRM 1.2 to CRM 3.0 our support@company.com mail is no longer forwarded to the support queue. I ran the e-mail router rules deployment wizard and all of the rules were deployed successfully. Tag: How do I get the upgrade to 3.0? Tag: 48879
  - 20
    - CRM 3.0 Desktop Client Install problem Hello all, I'm eval-ing CRM3.0 - installed it on a test server - web access works like a charm. However, when I try to install the MSCRM 3.0 Desktop Client for Outlook, it dies on the following verification step: Microsoft CRM Client for Outlook Setup User Input Missing required Web Services section of the Web.config file I've looked around this group, web, and on microsoft.com for answers, but have found none. I'm not sure if this is referring to the web.config on the client side or the server side. If anyone can give me some direction I would greatly appreciate it. Please email responses to me at jud(remove this)@amplifier.com Many thanks, -Jud Tag: How do I get the upgrade to 3.0? Tag: 48871
  - 21
    - Sales for Outlook Sycronization Our company has adopted CRM as our new customer relationship manager but we are still working out some quirks. I have installed Sales for Outlook on my PC and the owner of the company's! We went "Offline" to sycronize, it didn't take but a few seconds and everything was sycronized but the Outlook Contacts and Calendar. When I click on "Accounts" the accounts are there, as are Opportunities, and Contacts, Activies, etc. But not the Outlook Contacts and Calendar!! This is a problem please, please help me figure out what went wrong. (or the owner of my company will have to copy and paste his email addresses when he writes emails) Tag: How do I get the upgrade to 3.0? Tag: 48869
  - 22
    - Manual removal of SFO 1.2? Is there a known process for manually uninstalling this thing? I won't bore you with the mundane details, suffice to say, I cannot log in as the installing user and uninstall this thing. Please tell me there is a documented manual removal process. -- .NET Nobody / C# Proponent Tag: How do I get the upgrade to 3.0? Tag: 48867
  - 23
    - Appointments off by 2 hours in Outlook calendar synchronization We are running CRM 3.0 and are having an issue with some of our Service Activity appointments showing up 2 hours earlier than the time set on the Service Activity. This appears to be happening randomly. I have not figured out what exact situation this happens in yet. I was hoping someone might have some insight. Derek Smith Tag: How do I get the upgrade to 3.0? Tag: 48865
  - 24
    - Creating a Lead against existing info... Guys, Is there a reasonable explanation why it's not possible to create a lead against an existing Account / Contact? It seems like a fundamental flaw to me. As I would like to be able to open an Account / Customer card and see all Leads associated to them... Thanks in advance Ben Tag: How do I get the upgrade to 3.0? Tag: 48860
  - 25
    - How to react on changes in the real world? How can a CRM Solution have valid information, if you can't change settings from the systemusers? You can't delete them, you can't move them from one business unit to another, etc. Is there any solution for this problems? Tag: How do I get the upgrade to 3.0? Tag: 48859

We purchased the CRM 1.2 with 15 licenses recently through the Small Business
discount. We also have Software Assurance. How do I get the upgrade for CRM
3.0?

Top

Re: How do I get the upgrade to 3.0? by Aaron

Aaron
Thu Dec 29 00:04:07 CST 2005

I believe you have to contact your "partner of record" to get the upgrade.

--
Aaron Elder
===============================================
Invoke Systems
http://www.invokesystems.com
===============================================
This posting is provided "AS IS" with no warranties, and confers no rights.

"DonnaDea" <DonnaDea@discussions.microsoft.com> wrote in message
news:B96D97BD-C2B3-400F-A1BA-8540D6AF8DC4@microsoft.com...
> We purchased the CRM 1.2 with 15 licenses recently through the Small
> Business
> discount. We also have Software Assurance. How do I get the upgrade for
> CRM
> 3.0?

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RE: How do I get the upgrade to 3.0? by DarrylHenderson

DarrylHenderson
Tue Jan 10 18:01:02 CST 2006

You, your partner for you, just need to order the CRM 3.0 Media kit,
specifying which Edition you need Snmall Business (server) vs Professional.
You'll (your partner) will need your original purchase "Authorization" Number
that is (provided) on the order's confirmation page e-mail attachment. We
can help you if there is a further iissue.
--
Darryl - dh@mtccrm.com -www.mtccrm.com - Only Microsoft CRM

"DonnaDea" wrote:

> We purchased the CRM 1.2 with 15 licenses recently through the Small Business
> discount. We also have Software Assurance. How do I get the upgrade for CRM
> 3.0?

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