troubleshoot

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- Previous
  - 1
    - Products? Hi, I am trying to setup a test solution with ms crm and cannot find how to add products. I am using the action pack vesrion which , I guess is the professional suite. Am I missing something here?' Thanks Tag: troubleshoot Tag: 30802
  - 2
    - How can I start the Quote merge template? In Sales for Outlook at Quotes there is no merge functionality in the actions menu. At Acoounts and Contacts there is a merge functionality but when I start this and choose the Quote template - the merge fields are not recognised? And in case I do have to start the merge from an Account how can I select the Quotation I want to print in case there are multiple quotations for this Account? Thanks in advance for your help regards Leo Tag: troubleshoot Tag: 30797
  - 3
    - about the contacts from the outlook can i take the contacts from outlook to crm contacts very important plz Tag: troubleshoot Tag: 30796
  - 4
    - OSAP in Feature Pack? Hi All! From june announce from Microsoft i read the following: "Microsoft Office Solution Accelerator for Proposals for Microsoft CRM: Microsoft Office Solution Accelerator for Proposals (OSAP) for Microsoft CRM enables organizations to create effective sales proposals and shorten proposal generation cycles through powerful integration and collaboration between Microsoft CRM, Microsoft Office and Windows SharePoint Services. The integration between Microsoft CRM with OSAP enables Microsoft CRM users to launch a proposal work site as well as select a proposal template directly from a CRM Opportunity. With customer information transferred directly from this CRM Opportunity (to the proposal site) data silos between these systems are eliminated. This integration also enables Microsoft CRM users to coordinate work since they can see related activities, view the status of the proposal as well as link to the proposal site directly from within Opportunities." But in release FactSheet i see nothing about OSAP for MS CRM. So i made a conclusion that it's not in Feature Pack now, is it right? Thanks for advance Tag: troubleshoot Tag: 30795
  - 5
    - Task Reminder Hi Our users want the ability to set a reminder for when a particular task is due. I know you can do this by using a CRM Task from within Outlook. However, there is no facility for a reminder when setting a task from within MSCRM. This seems to be inconsistent. Is there any way around this? Thanks Lee Tag: troubleshoot Tag: 30790
  - 6
    - Data Migration Hi, It is possible for me to migrate existing DB2 database into MSCRM? Any suggestion on how to do it? Thanks. Tag: troubleshoot Tag: 30787
  - 7
    - calculated field How to create a calculated field ! Suppose I have a premium of Less 10% artwork from the Grandtotal field How do I go about, I remmeber seeing this in the Implementation Guide but can't locate the topic ... Rick Tag: troubleshoot Tag: 30786
  - 8
    - John O'Donnell: Regarding to SFO Offline issue Sorry I cannot reply my latest message regarding to SFO offline issue. My Case is i can offline and download CRM data to my MSDE successfully, but i cannot list out any object. On the other hand, i can create Lead, Opp... So strange case..... Anyway, Thanks for your previous reply. Tag: troubleshoot Tag: 30761
  - 9
    - Queue's We have mail hosted off-site and fowarded to us. User mail is fine. Support e-mail's that come in and sent to the support queue it replicates it's self, I think it replicated somthing like 80 times in the last two days. Any help greatly appreciated. cheers, Nathan Tag: troubleshoot Tag: 30757
  - 10
    - "Subscription to publication is invalid" SFO client won't go offli This just started. Nothing has changed on the server or the client, which was working fine. When going offline an error message occurs indicating that the subscription to the 'CRMMetaPub - XXX_METABASE' is invalid. Most curious. Thank you. JB Tag: troubleshoot Tag: 30754
  - 11
    - Having trouble with SFO offline We have 2 problems ! One where a customer goes offline and is able to use oppertunities, leads etc. except accounts. When I click on the top folder where it says CRM it says something about rights ? With another customer there is no data when they go offline, it's runs through synchronization but there is no data when offline ? Anyone one got any ideas for these ? Jack Tag: troubleshoot Tag: 30751
  - 12
    - Creating a new object Hello all! Our company is new using CRM customizations. We want to create a custom object (like Account, Product, Opportunity, Lead, etc...). However, we can find no documentation on how to do so. Is it possible to do this, and if so, how would we go about doing it? Also, CRM is being weird as far as the isv.config is concerned. It doesn't seem to be accessing it when it is turned to "On" from the web.config. It was working yesterday before we left, but now it's not working. Any suggestions? Maybe is there somewhere that a path is defined for the isv? Any help would be greatly appreciated :) Tag: troubleshoot Tag: 30749
  - 13
    - Is there a way to add a link to an Exchange Public Folder email to a Support Case description? I don't see any way to promote an email to a CRM Support Case, and the email capability in CRM is about as helpful as the old teletype with no rich text, no ability to paste a message with graphics, charts and other helpful descriptive material. I am trying to see if I create an Exchange Public Folder for CRM Cases if I can create links in the case descriptions to the public folder messages so that as a case is passed through the workflow to resolve the issue that related emails can be linked and easily reviewed by clicking on the associated links. Bill Walter Tag: troubleshoot Tag: 30747
  - 14
    - What is the proper way to handle internally generated support cases? I would like to route support cases generated by our internal Q/A testing group through the CRM support system with each defect identified becoming a Case and then routing the case just like an outside generated case for a product defect. If the people submitting the Case are also CRM users and it is our own company submitting the case do I need to create an Account for our own company and have contacts created for the people in Q/A? Is there anything written that outlines how to cleanly set this up? Bill Walter Tag: troubleshoot Tag: 30746
  - 15
    - Newbie with a couple of quick questions Hi Folks, We have an outside contractor that is supposed to be helping us implement CRM. I am helping the service team collect requirements in order to generate specifications. Our contractor has indicated that there is a limitation to the number fields that can be created. We have a lot of custom fields we would like to add (an example is a problem-cause-resolution set of fields). Is there a limitation? Anyone know what it is? Secondly, they have given us a test instance to play with. I will be a super-user when we are ready to roll. I have been experimenting with customizing the case report forms. My changes do not show up when entering new cases. I have exited and re-accessed the app, and still don't see it. I have the MS CRM for dummies book, not much help for what I'm doing. Is there a utility that needs to be run to 'push' these updates out? Thanks, Don Tag: troubleshoot Tag: 30744
  - 16
    - I only need the Date not the time in an email template I'm making an e-mail template for a quote. In the template I use data fields also the date of the quote. In the e-mail it will show the date and the time but I don't want the time. Is there anyone who can help me in solving this? Thx in advance Tag: troubleshoot Tag: 30728
  - 17
    - Workflow Access I am unable to access the Workflow Manager using the administrator account for CRM. It tells me that I do not have the correct rights in CRM, however I have all rights and privledges. Any help would be appreciated. Thanks, James Tag: troubleshoot Tag: 30724
  - 18
    - Add column "accounts" to activities Hello there, I'm using the Sales-for-Outlook and want to monitor if all colleagues are using the program correctly. One of the things I've got to look at is whether they link a CRM-activity to an account in the Regarding-field. As far as I can see, the only way to do this is by clicking on each activity and look whether the Regarding-field contains (the right) items. It would be much easier if I could add a column, which contains the accounts filled in in the Regarding-field, to the total activity-list. Does anybody know if this is possible and if so, how can I do this? OK, thanks in advance!!!! Greetz H. Tag: troubleshoot Tag: 30719
  - 19
    - Moving Database (again) im sure this has been asked lots but most questions reply with the need to use the crm redeployment tools i have a clen install of sbs2003 with a working default install of crm on it. I have the sql backup files from a previous install/different hardware. the redeployment wizard talkes about exporting data but all i have is the sql backups. what can i do? Tag: troubleshoot Tag: 30718
  - 20
    - Is there a way to capture a mailmerge document as an activity We have a need to capture the mailmerge document from Outlook CRM as an attchment to an activity, is there anything out there that can be added to a word macro for example or is there a called procedure that will call word at the same time adding the actual document or dociument text to an activity that will form part of the account/contact history. Cheers, Roland. Tag: troubleshoot Tag: 30717
  - 21
    - CRM Manager tools on client side Hi All! I wonder is it possible to run tools like Workflow manager, Deployment Manager and other on client side? Currently i do it over Terminal Session on server. Thanks. Tag: troubleshoot Tag: 30714
  - 22
    - Javascript Error I installed MS-CRM on a server; everything goes well with the installation. I added some users, giving them different rightsâ?¦ I had only one problem, when I click on a button on the lower frame (the frame which contains 5 buttons: Home; Workplace; Sales; Service; Reports), I got a JavaScript error but also I navigate to the specific page. should I change anything in my browser setting? Thanks Tag: troubleshoot Tag: 30713
  - 23
    - Character Hello, I need to put Ã¯ in a mail template. I've tried Ã¯ and Ã¯ but no luck... Thanks, Sander Tag: troubleshoot Tag: 30712
  - 24
    - Outlook client error One user is experiencing a problem with the Outlook client (web version is fine) (MS 1.2 Office 2003 XP security issue with hot fix installed). When opening Outlook and trying to access the CRM folders, he gets an error message saying that the server cannot be found. Cache has been cleared and the system has been restarted but still it doesn't work. Since he can access the web client, it is not because that he hasn't got a license. Is there anybody who knows this problem and how to solve it? Tag: troubleshoot Tag: 30711
  - 25
    - Removing fields I'm trying to remove a few fields. For instance I want to move the fields shipping information en freight terms in a quote but the sytem wouldn't let me. Is there anyone who can tell me how to remove these fields? Tag: troubleshoot Tag: 30708
- Next
  - 1
    - back up the data in the CRM Hello... I am a newbie in CRM system. Does anyone know how to backup the data of CRM system? Our client does not want to type the product and customer data one by one. Unfortunately they make a big mistake that can't log onto the CRM server anymore, any way which to back up their data without typing the numbers of data manually. thanks Tag: troubleshoot Tag: 30705
  - 2
    - New installation I have several questions: 1. After the installation of MSCRMv1.2, SQL distribution database wasn't seemed to appear at all. Why does this happen? 2. In v1.2 Sales for OUtlook Client, since it has its own local web server(IIS). What is the update interval from local IIS to IIS on MSCRM server? 3. Since we can't delete Business Unit in MSCRM, what is the workaround to remove any BU that are obsolete? Tag: troubleshoot Tag: 30704
  - 3
    - Date settings You can set various date formats from System Settings in CRM including dd/mm/yyyy. From: "David Mobile" <DavidMobile@discussions.microsoft.com> Subject: Date settings Date: Monday, 20 December 2004 4:05 PM Can date be changed from eg 12-21-2004 to 21 day of 12 month 2004 re 21/12/2004 instead of 12/21/2004? Thankyou -- dave mobile Tag: troubleshoot Tag: 30703
  - 4
    - Date settings Can date be changed from eg 12-21-2004 to 21 day of 12 month 2004 re 21/12/2004 instead of 12/21/2004? Thankyou -- dave mobile Tag: troubleshoot Tag: 30702
  - 5
    - Moving CRM contacts into outlook I am having trouble selecting all the contact info I have created in CRM and moving that info into outlook, can somebody help, also when viewing account info only the fax number shows in account info, address also does not show how do I fix this Appreciate any help -- dave mobile Tag: troubleshoot Tag: 30701
  - 6
    - copy role from business unit to another hi all can i copy any role form business unit to another business unitwith crm 1.2 thanx alot Tag: troubleshoot Tag: 30697
  - 7
    - Next Version Is there any idea when the next version of CRM will come out. It would appear there are a lot of deficiencies in this current version. Kim Tag: troubleshoot Tag: 30689
  - 8
    - freespace How can i remove custom fields in deployment manager Im worried I might exceed the no of fields I can create! What is the limit and if theres a way to free up some fields how could I do that. Tag: troubleshoot Tag: 30688
  - 9
    - launch query on new thread? Using csharp/asp.net and the SDK, I want to launch a process containing a long-running CRM query on a new thread. I don't care about waiting for an async callback, because the new thread will write its status to the cache, so I just launch the new thread with thread.Start(). Problem is, the new thread doesn't appear to have permission to execute a CRM fetch; I get an http 401 error. It executes a crm login right before that without a problem though. I'm guessing this is because the new thread doesn't run in the same security context as the thread that launched it, but I don't know how to determine this or what to do about it. The web folder is already configured for windows authentication, and anonymous access is not allowed. If I run the very same code without spawning a new thread, it works great. Anyone got some tips? Tag: troubleshoot Tag: 30683
  - 10
    - trouble going online I am not able to back online . the error i receive is "unexpected error, please try late. if the error presist please try again later." any solid suggestions. Thanks Tag: troubleshoot Tag: 30678
  - 11
    - clean data I want to clean up the data from the exsisting setup and keep the customisation intact . ANy suggestions. Thanks Tag: troubleshoot Tag: 30674
  - 12
    - Opportunity status change rule not working I have created a workflow rule to send an email to management when the status of the Opportunity changes to "won". It does not work. I'm set as Root Business Unit, and I've used the proper status field "statecode". Is there something I'm missing? Thanks for your help! -- DDT Tag: troubleshoot Tag: 30663
  - 13
    - Modifying Contact view of Account Form Hi, I would like to add the "jobtitle" of the contacts in the "Contact" view located in the Account Form. Anybody knows how to do this? thanks a lot Tag: troubleshoot Tag: 30662
  - 14
    - Specified logon name already exists Please help. I have a remote CRM user who has been using SFO for about a month now without problems. Yesterday, however, he went offline and now when he attempts to go back online he gets the following error: "The specified logon name already exists. You must specify a unique domain logon name or open the user record that is using this name already." He is able to access CRM via the web interface, and his Outlook appears to be functional. We have CRM 1.2 with performance & toolbar hotfixes installed. His Outlook is 2003 w/ SP1. Any thoughts would be greatly appreciated. Thanks, Daryl Tag: troubleshoot Tag: 30661
  - 15
    - Microsoft CRM Workflow and Business Process Accelerator Hey everyone, The team is wrapping up our work for the year and getting ready for the holidays. As part of that wrap up, we've just posted a really cool Workflow and Business Process Accelerator on the Microsoft Download site: http://www.microsoft.com/downloads/details.aspx?FamilyId=8D31A81C-E369-4E07-8268-6E2407C6BF14&displaylang=en You'll find a lot of great content on how to increase the effectiveness of your sales and service people using the automation capabilities of the workflow engine in Microsoft CRM. Additionally you'll find educational content and sample code to help you rapidly put these ideas and capabilities to work in your company. Take a look and let us know what you think. Happy Holidays! Alex -- Alex Simons Director of Program Management Microsoft CRM ------------------------- This posting is provided "AS IS" with no warranties, and confers no rights. Use of included script samples are subject to the terms specified at http://www.microsoft.com/info/cpyright.htm Tag: troubleshoot Tag: 30659
  - 16
    - Print quote + export to word + save as + create note w/attach Hi all, I would like to know if anybody has already done something similar, even using some (cheap) commercial program. The main goal is to add a button on the quote form (as explained previously in this group) that should: - invoke Crystal Report in a "silent mode" passing some parameters (quote ID, folder name to say where to put the exported report, etc.) and telling CR to export the report in Ms Word format to the folder specified; - create a note with the Word file attached. I am sure the last step is very easy, but I cannot figure out about the first one. I think that editing a quote in Ms Word format prior to send it to the customer should be one of the easiest activities of a salesman, and with this product seems to be a bit too complex... Another way could be to use SFO and the "Print quote for customer" function, with the mail merge feature, but in this case if you added some fields to the offer you can not use those new fields, and your customer will not be happy so much. I waited also for the Office Information Bridge Framework for CRM, and for something called "Accelerator for Proposal" (mmh, the name was exactly was I was looking for...), but I discovered that the MOIBF for CRM only "exposes" account, contacts, and so on, and we are still waiting for the Accelerator. At the end, I decided to post this message, hoping in your help... Thank you in advance, Ruben. Tag: troubleshoot Tag: 30657
  - 17
    - CRM Pro subject manager w/ 1 user I using CRM Pro, I only need one user (small wine company starting up). I found the posting about needing to be logged in as the original administrator to use the subject manager, however, I can't seem to switch to use a different user now that I have created the administrator user. While attempting to switch, I get locked out of the system for having no user license. (Tried that once, and had to reinstall; currently just logging in as administrator) Is there any way around this? Thanks, ESH Tag: troubleshoot Tag: 30656
  - 18
    - SQL database Hi, I have just converted an access database and placed it in the SQL database for CRM with all relationships and data i had from the old database. The records are all in place in the correct database (companyname_MSCRM) but i still can not seem to get any of the data into CRM itself... what am i doing wrong? Tag: troubleshoot Tag: 30654
  - 19
    - An unexpected error occurred.(CRM Email) Need some help, I'm running MS Small Biz 2003 server and CRM 1.2 on the same box. I have been stumped by this error: COM Proxy: Error Loading File : File may not exist, damaged, or ect. The above is from teh Debug Info. Error Description: An unexpected error occurred. Error Details: An error occurred attempting to dispatch the email : Could not connect to host Error Number: 0x80040216 Source File: D:\crm\Build\3297\src\platform\include\proxy\proxyutil.h Line Number: 47 Date: 12-17-2004 Time: 10:02:11 AM Type: Platform Error (2) Server: companyweb Query String: /Activities/Email/edit.aspxid={CB84A6B5-F0AD-4891-B289-208383D1DB9B} I think the fix is siple from reading other articles, but I can not seem find. Any help? Tag: troubleshoot Tag: 30653
  - 20
    - Update custom made picklist with the help of sdk Hi, I have made my own picklists and when I create eg. an incident with the help of SDK I would like to update my picklists as well with the corresponding value. I have made three picklists for an incident(case), but I can't figure out how to update it from the SDK. Can anyone help me on this one? This is how I do it in my xml query: (int)Microsoft.CRM.Flags.ObjectType.otIncident In contact I have just made one picklist and the update seems to work alright. That's why I suspect one can only have one custom picklist. Can any one confirm? Thanks, Tag: troubleshoot Tag: 30650
  - 21
    - CRM and Exchange Hi everybody, I'm a newbie in CRM, but I'm learning about it. I've got a scenario in which I have to create an ActiveDirectory subdomain. In this subdomain I have to install MS CRM. Do you know if I have to install Exchange in the same subdomain? Alternatively can I manage this by using the mail router of CRM to connect to the Exchange in the main domain? Would this work without installing exchange in the subdomain? Thanks a lot. davide Tag: troubleshoot Tag: 30646
  - 22
    - Automatically updating fields Hi, Sorry to repost this but I just want to check whether there are any new options for what I want to do: I have several thousand records in MS CRM (leads and accounts), which contain fields like annual turnover, number of employees etc. In 12 months time the information in such fields will be out of date and I need to be able to up date these fields from an external source so that we can continually target our marketing activity based on fields like turnover, number of employees etc. Responses to my original post gave the following options: 1. Scribe Insight 2. Write SDK Calls 3. Update the database table directly in SQL (unsupported) Does anyone know of any other options? Thanks Lee Tag: troubleshoot Tag: 30642
  - 23
    - Crystal: Verify you have enough crystal licences I have been experiencing a problem, like many of you, with Crystal reports on a CRM 1.2 server reporting that there are not enough licences when I try to access a report. The reporting service works for a while and then stops - restarting all of the crystal services make no difference but after rebooting the server it starts to work again. There are a number of events in the event viewer i.e.: ------------------------------------------------------------------------------- MSCRM Platform Error Report: ------------------------------------------------------------------------------- Error: Unable to access crystal; check to see if you have enough licenses : Unable to log into crystal; check to see if you have enough licenses : Unable to connect to cluster @IIS01.CCSIT.CO.UK to retrieve updated APS member list. Logon can not continue. Error Message: Unable to access crystal; check to see if you have enough licenses : Unable to log into crystal; check to see if you have enough licenses : Unable to connect to cluster @IIS01.CCSIT.CO.UK to retrieve updated APS member list. Logon can not continue. Error Details: Details on this error have not been provided by the platform. Source File: Not available Line Number: Not available Stack Trace Info: at System.Web.UI.Page.HandleError(Exception e) at System.Web.UI.Page.ProcessRequestMain() at System.Web.UI.Page.ProcessRequest() at System.Web.UI.Page.ProcessRequest(HttpContext context) at System.Web.CallHandlerExecutionStep.System.Web.HttpApplication+IExecutionStep.Execute() at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) For more information, see Help and Support Center at ------------------------------------------------------------------------------- I tried the reported fixes I can find but nothing worked, INTERACTIVE and Authenticated Users have the correct access rights. Finally I resolved the problem by tracking through the connection that the Crystal_CrystalAPS service uses. It uses a DSN to connect to the database (Specified in the service properties). testing the connection was failing - it turned out in my case that the service was using the local service account and that the local service account on my server didn't have any access rights on the database. I have fixed this by granting (Temporarily) the IIS01$ service account SysAdmins rights on the SQL server. I am posting this purely in case other people have the same problem and want another straw to clutch at! If you have other fixes which work for you post them in response to help out other people - so far I have found lots of problem reports but few fixes. Thanks Tag: troubleshoot Tag: 30640
  - 24
    - Removing standard buttons from main sales window (Account) Chris, is there also a way to remove the "New Account" button above the grid in the Sales module (when Account is selected from the left nav pane) and replace it with a custom "New Account" button? I need to do this, because our client wants to perform some checks before a salesperson can actually insert new account data. Thx in advance, Gwendy Pavlovic "Chris Rogers" wrote: > Sebastiano, > > Totally unsupported, but effective. Edit /SFA/accts/edit.aspx (after > making a backup copy!) and place the script below between the </body> > and </html> tags at the bottom. Developer exercise: Since the > functions are common to many forms, a better way would be to have them > defined in a separate file and reference that with a <script > language="javascript" src="..."></script> element within the <head>, > then only have the RemoveToolbar* function calls in your end-of-page > script. > > Chris Rogers > www.CustomerEffective.com > > > <script language="JavaScript"> > > // sButtonTitle is the exact button title (e.g., "Recalculate" or > "Look Up Address..."). > // For buttons with icons, add a leading space to sButtonTitle > (e.g., " Send E-mail"). > function RemoveToolbarButton (sButtonTitle) > { > var oToolbarTDElement = > document.all.mnuBar2.childNodes[0].childNodes[0].childNodes[1]; > var oToolbarItemToRemove; > > for (var i = 0; i < oToolbarTDElement.childNodes.length && > !oToolbarItemToRemove; i++) { > if (oToolbarTDElement.childNodes[i].innerText == > sButtonTitle) > oToolbarItemToRemove = oToolbarTDElement.childNodes[i]; > } > > if (oToolbarItemToRemove) > oToolbarTDElement.removeChild(oToolbarItemToRemove); > > } > > // iSpacerIndex is 0-based (so 0 means the first spacer, ...) > function RemoveToolbarSpacer (iSpacerIndex) > { > var oToolbarTDElement = > document.all.mnuBar2.childNodes[0].childNodes[0].childNodes[1]; > var iSpacerCount = 0; > var oToolbarSpacerToRemove; > > for (var i = 0; i < oToolbarTDElement.childNodes.length && > !oToolbarSpacerToRemove; i++) { > if (oToolbarTDElement.childNodes[i].outerHTML == "<IMG > src=\"/_imgs/mnu_hSpacer.gif\">") { > if (iSpacerCount == iSpacerIndex) { > // We found the spacer we want to remove. > oToolbarSpacerToRemove = > oToolbarTDElement.childNodes[i]; > } > else { > // Not there yet. > iSpacerIndex++; > } > } > } > > if (oToolbarSpacerToRemove) > oToolbarTDElement.removeChild(oToolbarSpacerToRemove); > > } > > RemoveToolbarButton(" Send E-mail"); > RemoveToolbarSpacer(0); // as it's no longer necessary. > > </script> > > > "Sebastiano Castrini" <castrini(remove)@libero.it> wrote in message > news:#FiH9ltpEHA.3244@tk2msftngp13.phx.gbl: > > Hi. > > > > Is there an (unsupported but effective) way to remove standard buttons > > in > > Toolbar (ie the "Send E-mail" button in Account Form") > > > > Sebastiano. > > Tag: troubleshoot Tag: 30639
  - 25
    - New Installation Hi All I new with CRM. If I want to install CRM, I need to have a win 2003 server, a SQL server and A CRM server. Can all these server installed into a single computers or they need individual computer? Thanks Tag: troubleshoot Tag: 30638

Hi

I am unable to create a field in deployment manager
Order no or ONo or O for that matter it says check log file but I dn't know
where the log file is stored also wen I create other field names it allows me
accept this one. It isnt the case that Ive exceed the space or anything of
that sort ! Please help me troubleshoot thanks

Rick

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RE: troubleshoot / Creating Field in Deployment Manager by lindad

lindad
Tue Dec 21 10:59:05 CST 2004

Hi Rick,

The log that is being cited is the Applicaton Event Log.
Start > Settings > Control Panel > Administrative Tools > Event Viewer; Then
click on Application. Look for Errors (red icon) and Warnings (yellow icon).

"Rick" wrote:

> Hi
>
> I am unable to create a field in deployment manager
> Order no or ONo or O for that matter it says check log file but I dn't know
> where the log file is stored also wen I create other field names it allows me
> accept this one. It isnt the case that Ive exceed the space or anything of
> that sort ! Please help me troubleshoot thanks
>
> Rick

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