SFO sync.

Often people get sync. errors when going online. It's probably because
things on the server change compared to the offline data. I wondered if all
the changes made offline sync correctly except the ones listed in the sync
error box ??

Jack

Matt
Mon Feb 21 13:13:40 CST 2005

Jack,

The SFO synch process does not check to see if the data on the server changed
since the user went offline. If it did, then the offline users update would
overwrite the one on the server. This is minimized a little in that the updates
are for only the fields that were changed, so if one user updated the name and
another update the phone number, both would remain.

Matt Parks
MVP - Microsoft CRM

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On Mon, 21 Feb 2005 12:39:31 +0100, "Jack Nielsen" <nospamjackd@jackd.dk (Fjern
nospam)> wrote:

Often people get sync. errors when going online. It's probably because
things on the server change compared to the offline data. I wondered if all
the changes made offline sync correctly except the ones listed in the sync
error box ??

Jack

Jack
Tue Feb 22 10:49:02 CST 2005

>
> The SFO synch process does not check to see if the data on the server
> changed
> since the user went offline. If it did, then the offline users update
> would
> overwrite the one on the server. This is minimized a little in that the
> updates
> are for only the fields that were changed, so if one user updated the name
> and
> another update the phone number, both would remain.
>

I am aware of that, the question is if when they get sync errors all the
data not listed in the errorlist is applied to the CRM server.
And they get errors if they can't find activities or other things that have
changed on the CRM server since the last time they went online from offline
state.

Jack