RE: strange slow performance by des
des
Fri May 02 10:11:16 CDT 2008
Thank you Mathieu for your reply. We solved the problem. The reason was a
service of another aplication. If that service is stopped, the incident form
is opened approximately in 30 seconds. But I still wonder why only the case
form? :)
"Mathieu" wrote:
> Have you some callouts behind this form?
>
> Callouts can really take some time as following example:
> User submit is data
> inside Platform statements
> Precallout on case (perform some check and consolidate case information)
> inside platform statements
> Postcallout on case (create a task)
> Precallout on task (perfom some checks on task)
> inside platform statements
> Postcallout on task (do some stuff...)
> UI rendering
>
> This scenario can take from 20 to 30 sec.
>
> We had this kind of preformance issue, so we proceed as follow:
> On precallouts connect to db to retrieve information. (faster then WS calls)
> On postcallouts, execute asynchronous statement using MSMQ.
>
> By the way, using XmlSerializer to convert xml to dynamic entity take about
> 3sec. to instanciate and instanciate WS can take up to 6 sec.
>
> We gain up to 200% of performance !!
>
> "des" wrote:
>
> > Hi all,
> >
> > We have a new crm 3.0 deployment. Everything is fine, except the case
> > (incident) form. It is vey slow while opening, and also when clicked to
> > save&close button. It takes approximately 15-25 seconds. Every other entity
> > work perfectly. This problem occurs both on server and all clients. So, can
> > anyone suggest me smtg about this problem?
> >
> > thanks