CRM off site

Can the CRM website for a company be loaded on a computer even if CRM isn't
installed on that computer?

EricRist
Thu Apr 28 14:24:02 CDT 2005

I'm not sure what you mean?

Some one accessing CRM only needs to have Internet Explorer on their
computer and a domain user account that has been given a CRM license.

If you wanted access to the CRM data on a computer that is not connect to
the CRM server then you would need something like Sales for Outlook. Which
does need to be installed.

-Eric

"Erin" wrote:

> Can the CRM website for a company be loaded on a computer even if CRM isn't
> installed on that computer?

eswift
Thu Apr 28 14:46:11 CDT 2005

Eric,

Sorry for being unclear. What I meant was, is it possible to have a
representative from our company go to a customer's site and use their
computer to pull up CRM for our company? So, can a rep go to any computer
and type http://crm.companyname.com and pull up CRM for that company? I
assume that our representative would have to change the internet settings to
prompt for a login and password, but other than that, can it work? If so,
does CRM have to be set up any differently?

"Eric Rist" wrote:

> I'm not sure what you mean?
>
> Some one accessing CRM only needs to have Internet Explorer on their
> computer and a domain user account that has been given a CRM license.
>
> If you wanted access to the CRM data on a computer that is not connect to
> the CRM server then you would need something like Sales for Outlook. Which
> does need to be installed.
>
> -Eric
>
> "Erin" wrote:
>
> > Can the CRM website for a company be loaded on a computer even if CRM isn't
> > installed on that computer?

Thiemo
Fri Apr 29 01:04:37 CDT 2005

if your rep uses a vpn into your company, i think this should work...else it
could work as long as your rep is able to identify him as a valid domain
user. BUT: then you're communicating through unsecure media, i.e. internet.
for it security reasons not a very good decision. *g*
so check out your vpn-capabilites


"Erin" <eswift@partsnow.com.(donotspam)> schrieb im Newsbeitrag
news:F537E93D-12F1-4039-9363-C390196D79A8@microsoft.com...
> Eric,
>
> Sorry for being unclear. What I meant was, is it possible to have a
> representative from our company go to a customer's site and use their
> computer to pull up CRM for our company? So, can a rep go to any computer
> and type http://crm.companyname.com and pull up CRM for that company? I
> assume that our representative would have to change the internet settings
> to
> prompt for a login and password, but other than that, can it work? If so,
> does CRM have to be set up any differently?
>
> "Eric Rist" wrote:
>
>> I'm not sure what you mean?
>>
>> Some one accessing CRM only needs to have Internet Explorer on their
>> computer and a domain user account that has been given a CRM license.
>>
>> If you wanted access to the CRM data on a computer that is not connect to
>> the CRM server then you would need something like Sales for Outlook.
>> Which
>> does need to be installed.
>>
>> -Eric
>>
>> "Erin" wrote:
>>
>> > Can the CRM website for a company be loaded on a computer even if CRM
>> > isn't
>> > installed on that computer?

AdamDeLaney
Fri Apr 29 13:38:02 CDT 2005

Is your CRM website exposed to the internet? If so the answer is yes. It
should prompt him for user name and password without changing the browser
settings because my guess is he is logged into a different domain then your
companies. Most companies block VPN through their firewalls and will not open
a port for you so I would not count on that. www.gotomypc.com is a good
option for this because it travels over port 80.

"Erin" wrote:

> Eric,
>
> Sorry for being unclear. What I meant was, is it possible to have a
> representative from our company go to a customer's site and use their
> computer to pull up CRM for our company? So, can a rep go to any computer
> and type http://crm.companyname.com and pull up CRM for that company? I
> assume that our representative would have to change the internet settings to
> prompt for a login and password, but other than that, can it work? If so,
> does CRM have to be set up any differently?
>
> "Eric Rist" wrote:
>
> > I'm not sure what you mean?
> >
> > Some one accessing CRM only needs to have Internet Explorer on their
> > computer and a domain user account that has been given a CRM license.
> >
> > If you wanted access to the CRM data on a computer that is not connect to
> > the CRM server then you would need something like Sales for Outlook. Which
> > does need to be installed.
> >
> > -Eric
> >
> > "Erin" wrote:
> >
> > > Can the CRM website for a company be loaded on a computer even if CRM isn't
> > > installed on that computer?

NathanWarner
Mon May 02 02:32:02 CDT 2005

when you say http://crm.companyname.com do you intend this to be a sub site
of a companies web site? if so yes you can do this providing you security in
your firewall allows for this. Eg traffic incoming on port 80 (or whatever
port CRM is working on) is allowed into you network and directed to your
server for log-in. As we do have a log-in to the adventure works database
which can be accessed from online for a demo. If you want a look goto
www.jaythom.com.au

"Adam DeLaney" wrote:

> Is your CRM website exposed to the internet? If so the answer is yes. It
> should prompt him for user name and password without changing the browser
> settings because my guess is he is logged into a different domain then your
> companies. Most companies block VPN through their firewalls and will not open
> a port for you so I would not count on that. www.gotomypc.com is a good
> option for this because it travels over port 80.
>
> "Erin" wrote:
>
> > Eric,
> >
> > Sorry for being unclear. What I meant was, is it possible to have a
> > representative from our company go to a customer's site and use their
> > computer to pull up CRM for our company? So, can a rep go to any computer
> > and type http://crm.companyname.com and pull up CRM for that company? I
> > assume that our representative would have to change the internet settings to
> > prompt for a login and password, but other than that, can it work? If so,
> > does CRM have to be set up any differently?
> >
> > "Eric Rist" wrote:
> >
> > > I'm not sure what you mean?
> > >
> > > Some one accessing CRM only needs to have Internet Explorer on their
> > > computer and a domain user account that has been given a CRM license.
> > >
> > > If you wanted access to the CRM data on a computer that is not connect to
> > > the CRM server then you would need something like Sales for Outlook. Which
> > > does need to be installed.
> > >
> > > -Eric
> > >
> > > "Erin" wrote:
> > >
> > > > Can the CRM website for a company be loaded on a computer even if CRM isn't
> > > > installed on that computer?

EricRist
Fri May 27 08:33:20 CDT 2005

Hi Erin,

Yes, you can do this. Just like some of the other responses here state it
works. So long as your CRM is setup to be accessable from the internet or the
user can make a VPN connection from where ever they are.
I have done this at my office. when I load http://crm.officedomain.com I
will get a login prompt and I enter my user account like this:

domainname\username
passwordhere

There are security concerns for making your CRM accessable from the Internet
but it all depends on your needs.

-Eric

"Erin" wrote:

> Eric,
>
> Sorry for being unclear. What I meant was, is it possible to have a
> representative from our company go to a customer's site and use their
> computer to pull up CRM for our company? So, can a rep go to any computer
> and type http://crm.companyname.com and pull up CRM for that company? I
> assume that our representative would have to change the internet settings to
> prompt for a login and password, but other than that, can it work? If so,
> does CRM have to be set up any differently?
>
> "Eric Rist" wrote:
>
> > I'm not sure what you mean?
> >
> > Some one accessing CRM only needs to have Internet Explorer on their
> > computer and a domain user account that has been given a CRM license.
> >
> > If you wanted access to the CRM data on a computer that is not connect to
> > the CRM server then you would need something like Sales for Outlook. Which
> > does need to be installed.
> >
> > -Eric
> >
> > "Erin" wrote:
> >
> > > Can the CRM website for a company be loaded on a computer even if CRM isn't
> > > installed on that computer?

npinat
Wed Aug 10 09:26:10 CDT 2005

Hi Eric,
Could you tell me some tips to reproduce what you´ve done to make your CRM
accesible from internet? For example, some configurations of your ISA Server
and the way you publishthe CRM website.
Thanks in advance
Noel

"Eric Rist" wrote:

> Hi Erin,
>
> Yes, you can do this. Just like some of the other responses here state it
> works. So long as your CRM is setup to be accessable from the internet or the
> user can make a VPN connection from where ever they are.
> I have done this at my office. when I load http://crm.officedomain.com I
> will get a login prompt and I enter my user account like this:
>
> domainname\username
> passwordhere
>
> There are security concerns for making your CRM accessable from the Internet
> but it all depends on your needs.
>
> -Eric
>
> "Erin" wrote:
>
> > Eric,
> >
> > Sorry for being unclear. What I meant was, is it possible to have a
> > representative from our company go to a customer's site and use their
> > computer to pull up CRM for our company? So, can a rep go to any computer
> > and type http://crm.companyname.com and pull up CRM for that company? I
> > assume that our representative would have to change the internet settings to
> > prompt for a login and password, but other than that, can it work? If so,
> > does CRM have to be set up any differently?
> >
> > "Eric Rist" wrote:
> >
> > > I'm not sure what you mean?
> > >
> > > Some one accessing CRM only needs to have Internet Explorer on their
> > > computer and a domain user account that has been given a CRM license.
> > >
> > > If you wanted access to the CRM data on a computer that is not connect to
> > > the CRM server then you would need something like Sales for Outlook. Which
> > > does need to be installed.
> > >
> > > -Eric
> > >
> > > "Erin" wrote:
> > >
> > > > Can the CRM website for a company be loaded on a computer even if CRM isn't
> > > > installed on that computer?

EricRist
Fri Aug 12 13:58:22 CDT 2005



"npinat" wrote:
Hi Noel,

I'm not running ISA on my CRM server. What I have done goes against what
Microsoft recomends. A CRM server should not be available from the out side
world except via VPN.

What I did was get a plubic IP address from my ISP who also host my domain
name and had them make a host record to point trafict to my server. Once I
had hard coded to public IP I also had to make a dns entry for
crm.mydomian.com.

This way people can login my CRM with a domain user account with out having
to be on a computer that belows to my domain. For better or for worse, I have
done it.

Was this the info you were looking for?

-Eric

> Hi Eric,
> Could you tell me some tips to reproduce what you´ve done to make your CRM
> accesible from internet? For example, some configurations of your ISA Server
> and the way you publishthe CRM website.
> Thanks in advance
> Noel
>
> "Eric Rist" wrote:
>
> > Hi Erin,
> >
> > Yes, you can do this. Just like some of the other responses here state it
> > works. So long as your CRM is setup to be accessable from the internet or the
> > user can make a VPN connection from where ever they are.
> > I have done this at my office. when I load http://crm.officedomain.com I
> > will get a login prompt and I enter my user account like this:
> >
> > domainname\username
> > passwordhere
> >
> > There are security concerns for making your CRM accessable from the Internet
> > but it all depends on your needs.
> >
> > -Eric
> >
> > "Erin" wrote:
> >
> > > Eric,
> > >
> > > Sorry for being unclear. What I meant was, is it possible to have a
> > > representative from our company go to a customer's site and use their
> > > computer to pull up CRM for our company? So, can a rep go to any computer
> > > and type http://crm.companyname.com and pull up CRM for that company? I
> > > assume that our representative would have to change the internet settings to
> > > prompt for a login and password, but other than that, can it work? If so,
> > > does CRM have to be set up any differently?
> > >
> > > "Eric Rist" wrote:
> > >
> > > > I'm not sure what you mean?
> > > >
> > > > Some one accessing CRM only needs to have Internet Explorer on their
> > > > computer and a domain user account that has been given a CRM license.
> > > >
> > > > If you wanted access to the CRM data on a computer that is not connect to
> > > > the CRM server then you would need something like Sales for Outlook. Which
> > > > does need to be installed.
> > > >
> > > > -Eric
> > > >
> > > > "Erin" wrote:
> > > >
> > > > > Can the CRM website for a company be loaded on a computer even if CRM isn't
> > > > > installed on that computer?