Ramon
Tue Nov 30 06:47:04 CST 2004
Hey Guys, ready !
The problem is that, I don´t know why!, we were installing the router in a
new bew site and not in the default. in the installation I select the
default web site and READY! No more Errors
Thanks a lot for your patience and your help!
Take Care and thanks again
RC
"Matt Parks" <mattp65@Yax_RemoveDashAndX_xhoo.com> wrote in message
news:mm9nq0p07pcflbchf7vu5s1q2bpucv9cq0@4ax.com...
> Ramon,
>
>
>
> Matt Parks
> MVP - Microsoft CRM
> Ramon,
>
> The 401 is the true error here. It seems odd that the URL would have been
> entered that incorrectly by the setup. When you installed the router, you
> were
> actually installing it on the Exchange server, correct? I would think the
> install would fail if you didn't put it ton the Exchange server, but it
> seems
> like you actually installed it on the CRM server, which is why that was in
> the
> URL.
>
> On you Exchange server, check to see if the MSCRMConnector virtual
> directory was
> created. Also check to see if it allows Anonymous access.
>
> ----------------------------------------
> ----------------------------------------
> On Mon, 29 Nov 2004 15:59:38 -0400, "Ramon Cabrera"
> <ramon.cabrera@rkmve.com>
> wrote:
>
> Matt, , I´ have checked the registry and try with the url
>
http://CRM:80/MSCRMConnector/ICrmEmailDispatch.SRF and say "page can not
> be
> found" In a paper that I found say that where I have CRM must be
> <exchange
> name server>
>
> There is just one item more in the event log and is the follow:
> Event Type: Error
>
> Event Source: Microsoft CRM
>
> Event Category: None
>
> Event ID: 2
>
> Date: 11/29/2004
>
> Time: 3:19:57 PM
>
> User: N/A
>
> Computer: CCSMSCRM01
>
> Description:
>
> MSCRM Platform Error Report:
>
> --------------------------------------------------------------------------------------------------------
>
> Error: <description>An unexpected error occurred.</description><details>An
> error occurred attempting to dispatch the email : HTTP status: 401 Access
> Denied.</details><file> (RAMON SAY: This path does not exist in my
> instalation)
> D:\crm\Build\3297\src\platform\include\proxy\proxyutil.h</file><line>47</line>
>
> Error Message: An unexpected error occurred.
>
> Error Details: An error occurred attempting to dispatch the email : HTTP
> status: 401 Access Denied.
>
> Source File: D:\crm\Build\3297\src\platform\include\proxy\proxyutil.h
>
>
>
> Line Number: 47
>
> Stack Trace Info: at System.Web.UI.Page.HandleError(Exception e)
>
> at System.Web.UI.Page.ProcessRequestMain()
>
> at System.Web.UI.Page.ProcessRequest()
>
> at System.Web.UI.Page.ProcessRequest(HttpContext context)
>
> at
> System.Web.CallHandlerExecutionStep.System.Web.HttpApplication+IExecutionStep.Execute()
>
> at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean&
> completedSynchronously)
>
> For more information, see Help and Support Center at
>
http://go.microsoft.com/fwlink/events.asp.
>
>
>
>
>
>
>
>
>
>
>
>
>
>
> "Matt Parks" <mattp65@Yax_RemoveDashAndX_xhoo.com> wrote in message
> news:a8tmq0l8igsno0eproe8s70p8edv8r5t9i@4ax.com...
>> Ramon,
>>
>> I would have expected more info from the event log. Could there be
>> another
>> entry in there from the same time? Sometimes there will be multiple
>> entries.
>>
>> Also, check in the registry on the CRM server, there will be an entry
>> under
>> local machine\software\microsoft\mscrm that contain the mailserverurl.
>> Try
>> browsing to this url from a IE session on the CRM server and see what
>> happens.
>>
>> Matt Parks
>> MVP - Microsoft CRM
>>
>> ----------------------------------------
>> ----------------------------------------
>> On Mon, 29 Nov 2004 14:33:41 -0400, "Ramon Cabrera"
>> <ramon.cabrera@rkmve.com>
>> wrote:
>>
>> Yes Matt, I have installed the e-mail router on my exchange server, but,
>> it
>> does not function.
>>
>> I think that it is a security or authentication problem, but I really
>> don´t
>> know
>>
>> The event viewer show the following event after try to send an email
>>
>>
>> Event Type: Error
>>
>> Event Source: Microsoft CRM
>>
>> Event Category: None
>>
>> Event ID: 1
>>
>> Date: 11/29/2004
>>
>> Time: 2:06:05 PM
>>
>> User: N/A
>>
>> Computer: CCSMSCRM01
>>
>> Description:
>>
>> MSCRM Application Error Report:
>>
>> --------------------------------------------------------------------------------------------------------
>>
>> Error Message: An unhandled exception occurred during the execution of
>> the
>> current web request. Please review the stack trace for more information
>> about the error and where it originated in the code.
>>
>> Source File:
>>
>> Line Number:
>>
>> Stack Trace Info: at System.Web.UI.Page.HandleError(Exception e)
>>
>> at System.Web.UI.Page.ProcessRequestMain()
>>
>> at System.Web.UI.Page.ProcessRequest()
>>
>> at System.Web.UI.Page.ProcessRequest(HttpContext context)
>>
>> at
>> System.Web.CallHandlerExecutionStep.System.Web.HttpApplication+IExecutionStep.Execute()
>>
>> at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean&
>> completedSynchronously)
>>
>>
>>
>> For more information, see Help and Support Center at
>>
http://go.microsoft.com/fwlink/events.asp.
>>
>>
>>
>> "Matt Parks" <mattp65@Yax_RemoveDashAndX_xhoo.com> wrote in message
>> news:alomq01gniuddhngjp9id1bcct5pmna0g9@4ax.com...
>>> Did you install the CRM Exchange Router on your Exchange server?
>>>
>>> Matt Parks
>>> MVP - Microsoft CRM
>>>
>>> ----------------------------------------
>>> ----------------------------------------
>>> On Mon, 29 Nov 2004 12:16:36 -0400, "Ramon Cabrera"
>>> <ramon.cabrera@rkmve.com>
>>> wrote:
>>>
>>> hi all.
>>>
>>> we have installed the CRM 1.2 and created the users. there is an domine
>>> server, an exchange server and CRM server.
>>>
>>> we have created the users in the crm server and when we try to send
>>> emails
>>> from any account, the crm send an error "unexpected error, contact your
>>> system administrator" no more explanations.
>>>
>>> some body knows something about????
>>>
>>> thanks for help
>>>
>>>
>>
>>
>
>