I don't know if I am doing something wrong or if this is not possible.
A case customer can be either an account or a contact. All contacts have a
parent account. All accounts have a territory set.
I want to do a search showing all active cases for a certain territory. It
is simple to do it in two views, one for accounts using the accounts
territory as a match and a second search using contact -> parent account ->
territory as a match.
I would however like to join these two searches into one view and the
obvious way to do it would be to but an OR between the two criterias. However
this is not possible since an OR can not be used like this. Is there any way
around this so I can have one view only.